FREQUENTLY ASKED QUESTIONS (FAQs)

​When is the 2024 BICSI Winter Conference & Exhibition?

The BICSI Winter Conference & Exhibition will be held Sunday, 28 January through Thursday, 1 February in Orlando, Florida at the Rosen Shingle Creek. The Pre-Conference Masterclasses will be available on Sunday and Monday. The Exhibit Hall will be open Monday through Wednesday.

A virtual option is available through BICSI ICT Direct - Winter 2024, being held 1 - 31 March 2024. Click here for more information on the virtual option.

Where is the 2024 BICSI Winter Conference & Exhibition?

The BICSI Winter Conference & Exhibition is being held at the Rosen Shingle Creek.

Rosen Shingle Creek

9939 Universal Blvd.

Orlando, FL 32819

Is BICSI's ICT Direct Winter 2024 the virtual option for this conference?

BICSI's ICT Direct - Winter 2024 is the virtual option for the 2024 Winter Conference & Exhibition. This event will be held online from 1 - 31 March 2024. Separate registration options are available here.

ICT Direct - Winter 2024 will include all educational presentations which were given at the in-person Winter Conference & Exhibition as on demand. ICT Direct - Winter 2024 will not include an Exhibit Hall or Pre-Conference Masterclasses.

If I attend both the BICSI Winter Conference & Exhibition in Orlando and the ICT Direct - Winter 2024 virtual conference, will I receive CECs for both?

No, you will not receive CECs for both conferences as the content offered is the same.

What is the difference between a Pre-Conference Masterclass and the concurrent sessions on Tuesday and Wednesday?

The Pre-Conference Masterclasses are three to nine hours in length and are not included in the cost of the registration fee or available virtually. Individuals are able to earn additional CECs by registering and paying for the masterclasses.

The concurrent sessions on Tuesday and Wednesday are one-hour sessions that are included with the conference registration fee. Individuals do not need to select the concurrent session they wish to attend.

Please Note: Pre-Conference Masterclasses will not be available for virtual attendees.

Am I able to bring a guest or spouse?

Yes. The guest registration fee will include access to the evening receptions in the Exhibit Hall on Monday and Tuesday, lunch in the Exhibit Hall on Wednesday, as well as snack items in the Guest Hospitality Lounge on Tuesday and Wednesday. You may purchase a separate banquet ticket for Wednesday evening for your guest(s).

The Guest/Spouse registration fee is US$150 per person.

How do I sign up for the free registration that comes with my company's corporate membership?

Please contact the Membership & Volunteer Services Department via email at membership@bicsi.org or via phone at +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free).

How do I register if I have a credit from a previous conference registration?

Please contact the Meeting Services Department at +1 800.242.7405 ext. 841 or ext. 709 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

How do I get a Visa letter of invitation since I am from another country and plan to attend the live event?

Please contact the Meeting Services Department at +1 800.242.7405 ext. 841 or ext. 709 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

Do you offer a special registration for members of the press?

If you would like to be considered to receive a press registration, please send your name, publication and contact information to press@bicsi.org.

Is housing included in the conference registration fee?

No. Attendees must book their housing separately. Special rates are available to Attendees at the Rosen Shingle Creek Hotel through our official housing site.

I registered but have not received my confirmation email. How do I get it sent to me?

Please contact the Meeting Services Dpartment at +1 800.242.7405 ext. 841 or ext. 709 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.