2025 Winter Conference
2-6 February 2025
Gaylord Palms Resort & Convention Center
Kissimmee, Florida, USA

TERMS AND CONDITIONS - ICT DIRECT WINTER 2025

The following Conference Terms and Conditions ("Terms and Conditions" or "Terms") apply to you and your participation in ICT Direct Winter 2025. Your ICT Direct registration includes admittance to the virtual conference platform from 1-31 March 2025. "Attendee" for purposes of these Terms will include all participants of ICT Direct Winter 2025, including speakers, press, partners and individual attendees. By participating in ICT Direct Winter 2025, you agree to these Terms so please read them carefully. These Terms include and incorporate by reference our Privacy Policy.  

This event is organized by Building Industry Consulting Services International ("BICSI"), which reserves the right, in its sole discretion, to limit or deny access to any entity or individual.

Payment Terms

Submission of a registration online, by phone, or email, constitutes an official registration and intent to attend ICT Direct Winter 2025. Invoices are payable upon receipt, and full payment must be received in order to gain entry to the ICT Direct virtual platform. Please note that payments must be charged to Visa, MasterCard, American Express, or Discover, or paid by check. Purchase orders are also accepted.

You agree that, in the unlikely event that BICSI cannot resolve a payment issue and you dispute the credit card charge, your electronic statement may be used as evidence that said charge is valid and just. If there are any issues with your credit card charge, please contact BICSI Customer Service at bicsi@bicsi.org or 800.242.7405 (USA and Canada toll-free) or +1 813.979.1991.

Please remember the ICT Direct registration fees do not include BICSI membership fees. If you have any question regarding BICSI membership fees, please contact the BICSI Membership & Volunteer Services department at membership@bicsi.org.

Registration Confirmation

Registration confirmations are auto-generated and sent to the primary email address on your profile. If you did not receive your confirmation, please contact bicsiwinter@bicsi.org or 800.242.7405 (USA and Canada toll-free) or +1 813.979.1991.

Registration Cancellation

If circumstances change and you need to change your virtual registration to an in-person Conference registration, please contact our BICSI Meeting Services department via email at bicsiwinter@bicsi.org to request the change.

If cancellation of your ICT Direct Winter 2025 registration is necessary, you may cancel your registration by providing written notice to the BICSI Meeting Services department at bicsiwinter@bicsi.org. Our Attendee cancellation policy is outlined below.

Conference registrations for ICT Direct Winter 2025 will be refunded if you notify BICSI of your cancellation in writing on or before 11:59 p.m. EST, Friday, 14 February 2025. A U.S.$99 fee may apply to any such cancellation.

There will be no refunds given for any cancellations received after 11:59 p.m. EST, Friday, 14 February 2025. For cancellations, received after the cutoff date with a balance due, the registration amount remains due in full.

ICT Direct registration refunds approved by BICSI will be issued within 30 business days. All refunds will be issued back to the original payment form.

Substitution Policy

Substitution of registrations for ICT Direct Winter 2025 may be made at any time up until 3 p.m. EST, Thursday, 27 February 2025. The substitute registrant will be responsible for any difference in registration cost due being member, nonmember, or SIMS registrant.

Conference Cancellation or Modification

BICSI reserves the right to cancel, alter, or reschedule ICT Direct Winter 2025 for any reason, including because BICSI determines in its sole discretion that ICT Direct Winter 2025 cannot be held as planned.

Continuing Education Credits (CEC) Policy

BICSI credential holders with an ICT Direct Winter 2025 registration will earn continuing education credits needed for certification renewal. ICT Direct attendees must log in to the virtual platform in order to receive the continuing education credits awarded for the Conference.

Communications and Contact Information

For the purposes of these Terms, the term "Contact Information" means Attendees' names, company names, job titles, address, email address, and phone. By registering, attending and/or participating in the Conference, you agree that BICSI may provide your contact information to select sponsors and exhibitors as stated in our Privacy Policy.

Communications From BICSI

By completing the registration process and acknowledging these Terms and Conditions, you are providing your consent to receive emails and other mailings from BICSI related to ICT Direct Winter 2025 in order to facilitate your participation. Specifically, you are providing your consent to allow BICSI to use your Contact Information to facilitate access to ICT Direct programming, BICSI virtual platforms, and related events, including ICT Direct content.

Virtual Content Access

By completing the registration process and acknowledging these Terms and Conditions, you acknowledge and agree that BICSI will be offering certain virtual content via one or more virtual platforms. Depending on the platform(s) BICSI deploys, access to the virtual content may be through a website or through an app you need to download on your device(s). BICSI will provide login credentials to you via email prior to the first day of event access. Additionally, our virtual event platform will support features equivalent to scanning your badge at an in-person event. Like badge-scanning, BICSI will interpret certain actions you take in the event as a positive opt-in to sharing your Contact Information, including a specific sponsor or exhibitor receiving information about you.

Use of Multimedia

By registering, attending and/or participating in any BICSI Conference or Event, you consent to and grant to BICSI, the unrestricted, perpetual, worldwide, royalty-free, and transferable right and license to use and to distribute (both now and in the future) your image and/or voice in photographs, videotapes, electronic reproductions, and audiotapes (both live and on demand) of the BICSI Conference or Event.

You shall not photograph, audio, or video record any and all portions of the BICSI Conference or Event without the prior written consent of BICSI.

Code of Conduct

It is BICSI's goal to provide a welcoming environment for all participants at its events, in-person or virtual. Participants are required to engage in professional conduct at all times and to treat every other participant with respect. Any participant failing to follow this rule may be subject to removal from the event and other discipline at the discretion of BICSI.

For security reasons, anyone sharing thier access information or login credentials in connection with any component of the BICSI virtual content will be restricted from future access to the event, and that person's registration will be cancelled.

Technology Use

You acknowledge that your use of technology during the virtual Conference is not guaranteed. BICSI and its vendors will use their best efforts to communicate with Attendees regarding camera use in devices and computers, mobile app capabilities in iOS and Android, audio settings and headset use, and stylus use in the virtual event platform.

In no event shall BICSI be held liable for interruptions to internet access, power access, video camera access, or audio capabilities, nor of any similar interruptions to the virtual event platform for the duration of the posted BICSI event site.

Dress Code

The dress code for BICSI Conferences, both in-person and virtual, is business casual. You are required to adhere to this dress code during all Conference activities, but not limited to, live video chat.

Consequences of Violating These Terms and Conditions

BICSI reserves the right to, at its sole discretion, revoke the credentials of Attendees whose conduct is to be in violation of these Terms and Conditions or is otherwise deemed inappropriate, disorderly, or offensive, and to do so without warning or a refund. This may also result in prohibition from registering or attending future Conferences.

By registering for ICT Direct Winter 2025, you agree to the terms and conditions listed above. Failure to comply with any of the above may result in registration cancellation without refund. BICSI reserves the right to expel anyone from the Conference who does not comply with any of the above terms.