2025 Winter Conference
2-6 February 2025
Gaylord Palms Resort & Convention Center
Kissimmee, Florida, USA

FREQUENTLY ASKED QUESTIONS (FAQs)

​When is the 2025 BICSI Winter Conference & Exhibition?

The 2025 BICSI Winter Conference & Exhibition will be held Sunday, 2 February through Thursday, 6 February in Orlando, Florida at the Gaylord Palms Resort & Convention Center. The Pre-Conference Masterclasses will be available on Sunday and Monday, as well as an EduTour on Monday. The Exhibit Hall will be open Monday through Wednesday. All general and concurrent sessions, including keynote presentations, will be held Tuesday through Thursday.

A virtual option is available through BICSI ICT Direct Winter 2025, being held 1-31 March 2025. Click here for more information on the virtual option.

Where is the 2025 BICSI Winter Conference & Exhibition?

The 2025 BICSI Winter Conference & Exhibition is being held at the Gaylord Palms Resort & Convention Center.

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway

Kissimmee, FL 34746

Is BICSI's ICT Direct Winter 2025 the virtual option for this conference?

BICSI's ICT Direct Winter 2025 is the virtual option for the 2025 Winter Conference & Exhibition. This event will be held online from 1-31 March 2025. Separate registration options are available here.

ICT Direct Winter 2025 will include all educational presentations which were given at the in-person Winter Conference & Exhibition as on demand. ICT Direct Winter 2025 will not include an Exhibit Hall or Pre-Conference Masterclasses.

If I attend both the BICSI Winter Conference & Exhibition in Orlando and the ICT Direct Winter 2025 virtual conference, will I receive CECs for both?

No, you will not receive CECs for both conferences as the content offered is the same.

What is the difference between a Pre-Conference Masterclass and the concurrent sessions on Tuesday and Wednesday?

The Pre-Conference Masterclasses are three to nine hours in length and are not included in the cost of the registration fee or available virtually. Individuals are able to earn additional CECs by registering and paying for the masterclasses.

The concurrent sessions on Tuesday and Wednesday are one-hour sessions that are included with the Conference registration fee. Individuals do not need to select the concurrent session they wish to attend.

Please Note: Pre-Conference Masterclasses will not be available for virtual attendees.

Am I able to bring a guest or spouse?

Yes. The guest registration fee will include access to the evening receptions in the Exhibit Hall on Monday and Tuesday, lunch in the Exhibit Hall on Wednesday, as well as snack items in the Guest Hospitality Lounge on Tuesday and Wednesday. You may purchase a separate banquet ticket for Wednesday evening for your guest(s).

The Guest/Spouse registration fee is U.S.$160 per person.

How do I sign up for the free registration that comes with my company's corporate membership?

Please contact the Membership & Volunteer Services Department via email at membership@bicsi.org or via phone at +1 813.979.1991 or 800.242.7405 (USA & Canada toll-free).

How do I register if I have a credit from a previous Conference registration?

Please contact the Meeting Services Department at +1 800.242.7405 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

How do I get a Visa letter of invitation since I am from another country and plan to attend the live event?

Please contact the Meeting Services Department at +1 800.242.7405 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.

Do you offer a special registration for members of the press?

If you would like to be considered to receive a press registration, please send your name, publication and contact information to mediarequest@bicsi.org.

Is housing included in the Conference registration fee?

No. Attendees must book their housing separately. Special rates are available to Attendees at the Gaylord Palms Resort & Convention Center through our official housing site.

I registered but have not received my confirmation email. How do I get it sent to me?

Please contact the Meeting Services Department at +1 800.242.7405 (USA & Canada toll-free) or +1 813.979.1991 or via email at bicsiwinter@bicsi.org.