Guest Management Solutions:
With a “360-degree view” of your guest’s behavior and preferences, you will be able to engage guests and conduct targeted marketing campaigns to drive incremental bookings and spend while improving loyalty and recognition.
- Robust and Actionable Guest Profile - Deep data housed in one central location gives hotels a complete understanding of their guests.
- Transactional Communications - Own the end-to-end guest journey with event-triggered communications, which can be personalized based on the guest profile.
- Full Suite of Marketing Capabilities - Drive incremental direct bookings with targeted marketing using TravelClick’s leading Email Service Provider. Abandonment marketing and upsell strategies can fill need periods and generate additional revenue.
- Guest Recognition - Customize a full-service guest recognition and loyalty program to increase retention. Valuable, real-time guest feedback can be accessed with a self-service portal.