Swampfox builds customer experience, welcome to Avaya Engage
At Swampfox, we engineer intelligent customer experiences, supplying advanced customer service software to companies that serve consumers every day. Our workplace culture melds a ‘get it done’ attitude with a fun and engaging environment that empowers each employee to solve the most complex problems in a collaborative environment.
With foundational contact center, unified communications, speech and Interactive Voice Response experience, and over 30 patents held by team members, Swampfox was instrumental in developing the award-winning Avaya Voice Portal and Avaya Experience Portal platforms. (Gartner Group Magic Quadrant Leader, MarketScope Leader, Frost and Sullivan Market Leadership Award)
Since 2009, Swampfox has been building solutions that serve the Fortune 500 and midsize customers alike. We are a recognized market leader helping enterprise overhaul their approaches to customer service and customer experience.
Brands: Swampfox Intelligent Customer Experience (ICX)
Swampfox First In Line
Swampfox Outbound Campaign Manager
and Swampfox Voice of Experience Survey
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