NRC Health

NRC Health 2024
Experience Perspective™

Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders.

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CASE STUDY

Improving parental involvement for better NPS at Children’s Minnesota

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On the leading edge of HUMANIZING CARE

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The first and only Px partner to integrate patient data directly into the EHR.

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With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding^® Program is designed to help you capture and act on what matters most to each patient.

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Reputation

Workforce

Institutes

Marketing

Experience

Experience

Capture what matters most—before, during, after, and beyond the clinical encounter. Empower truly personalized care, timely follow-up, and faster improvement, and build loyalty as a result.

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Experience

Marketing

Reputation

Marketing

Inspire loyalty and create meaningful connections. Gain strategic advantage through consumer and competitive insights.

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Workforce

Institutes

Institutes

Empower leadership with knowledge, trends, and peer-to-peer networking to guide strategy and governance.

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Experience

Marketing

Reputation

Workforce

Institutes

Reputation

Engage patients in sharing their experience, build brand awareness and rank, and track standings.

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Experience

Marketing

Reputation

Workforce

Institutes

Workforce

Quickly assess workforce engagement, identify areas for recognition and improvement, and build strategies to reduce burnout and foster change.

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Experience

Marketing

Reputation

Workforce

Institutes

NPS growth and employee engagement: The power of thoughtful communication

See what metrics they focused on

ON DEMAND WEBCAST

Children's Minnesota took a deceptively simple but powerful step forward: They focused o communication. Join us to see what metrics Children's Minnesota focused on to increase NPS by 4%.

Experience Perspective 2024: Key insights and trends for the year ahead

Learn key strategies

ON DEMAND WEBCAST

Join the authors of the 2024 Experience Perspective in this webcast as they dive into key strategies and trends.

Igniting a better patient experience featuring Dr. Mike

Explore the power of Human Understanding

ON DEMAND WEBCAST

Don't miss this opportunity to enhance the quality of care, rediscover the joy in your work, and contribute your thoughts as healthcare evolves for both patients and providers.

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Igniting Human Understanding

Discover Ryan Donohue’s unexpected journey from brands like Cartoon Network and Sports Illustrated to becoming a healthcare innovator at NRCHealth! →

Focus on Listening

Bryan Health is setting the standard by focusing on connection, listening, and partnership. →

Live Webcast

Don’t miss out on gaining valuable insights that could transform your approach to create a better experience for care teams and patients alike. →

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HUB

Connect with healthcare experience leaders and innovators at HUB24

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Nurse leader rounding elevates the employee experience too

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Personalizing the pediatric perioperative patient experience

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Let’s stay in touch!

Learn about upcoming Human Understanding^® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.

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