Sunday, October 07, 2:50 PM - 3:50 PM

  • Room: Texas Ballroom C
  • Session Number: 101
Hospice agencies have utilized team conferencing extensively over the last decade to effectively manage care of patients in hospice care. The best practices from the hospice model will be adapted to home health team conferences. This knowledge will allow attendees to improve their care planning and coordination of care.
Speaker(s)
Faculty
Jennifer Gibson RN, HCS-D, COS-C
Senior Clinical Consultant
Axxess
Zaundra Ellis
Hospice Product Manager
Axxess
Category:
  • Evidence-based practices for case conferences
  • Room: Texas Ballroom 123
  • Session Number: 102
Patient and caregiver empowerment methodologies, applied at home, can help high-risk heart failure patients remain in their homes and prevent hospitalizations. Patients using an interdisciplinary approach teaching self-management strategies are able to live a better life, have better health outcomes, and organizations find their hospitalization rates improve by up to 8 percent.
Speaker(s)
Shannon Abbott
VP Clinical Programs & Innovation
Amedisys, Inc. (Corporate)
Category:
  • Evidence-based practices for advanced cardiac patients
  • Room: Texas Ballroom D
  • Session Number: 103
This presentation will address how to effectively manage change through information and how to utilize a liaison team to bridge the agency networks and position the agency for success. The attendees will receive tools necessary to better collaborate with the team, leading to more meaningful meetings, and allow the learner to present actionable data.
Speaker(s)
Faculty
Dawn Cheek
Clinical Consulting Manager
McBee
Michelle Stone-Smith
Senior Consulting Manager
McBee Associates, Inc.
Category:
  • Finance and operations/clinical working together for management: upper management
  • Room: Grapevine Ballroom A
  • Session Number: 104
This session will address the latest developments and emerging legal issues in the Medicare audit appeal landscape, including significant reform efforts by HHS and OMHA to reduce the backlog of appeals. It will also discuss effective appeals strategies for defending claim denials through the changing Medicare appeals landscape.
Speaker(s)
Mr.  Andrew Wachler Esq.
Managing Partner
Wachler & Associates, P.C.
Category:
  • Financial hot topics
  • Room: Texas Ballroom 456
  • Session Number: 105
This session will discuss creating and implementing a plan for staff care and safety for an organization’s greatest asset, its mobile workforce. As we continue to focus on elevating the standard of patient care, the care of the staff is often overlooked. Without a plan clearly focusing on the care of the staff, recruiting and retention problems are certain.
Speaker(s)
Lee Coleman
Market Development Officer
SoloProtect
Category:
  • HR issues including sexual harassment
  • Room: Grapevine Ballroom B
  • Session Number: 106
Palmetto GBA is the Medicare Administrative Contractor (MAC) for many home health and hospice agencies in the United States. This program will include information regarding the most recent updates and changes in Medicare regulations that affect the states for whom Palmetto is the MAC, as well as potential future changes. Participants will also learn about documentation requirements, some available tools, and resources that will enable them to better implement processes that ensure they comply with the rules.
Speaker(s)
Faculty
Charles Canaan MPH, BSN, RN, CCA, CPC, APM
Senior Provider Education Consultant
Palmetto GBA
Faculty
Mr.  Daniel George
Senior Provider Relations Representative
Palmetto GBA
Faculty
Kim Campbell BS, MA, MHP
Manager of EDI Operations
Palmetto GBA
Category:
    • Room: Grapevine Ballroom C
    • Session Number: 107
    The presenters will describe how a home care and primary care clinic partnership improves outcomes. They will discuss how the use of a shared IDT has decreased re-hospitalization for both home care and the physicians, improved OASIS outcomes, improved home care case mix, decreased LUPA rate and increased hospice referrals. They will discuss how this structure is also responsible for implementation of ACO waiver opportunities.
    Speaker(s)
    Jenn Ofelt MHA, MSN, RN
    Vice President, Home Care
    UnityPoint at Home
    Faculty
    Mag VanOosten
    President and Chief Clinical Officer
    UnityPoint at Home
    Category:
    • Partnering with health systems and ACOs
    • Room: Grapevine Ballroom 123
    • Session Number: 109
    This session will provide agency leaders who are not therapists with the tools they need to ensure their agency's therapy documentation meets the expectations of payers and surveyors. The presenters will focus on the areas of evidence-based practice, outcome measures, and solid examples of skilled interventions and medical necessity.
    Speaker(s)
    Janet Schuster
    Advanced Practice Specialist, Home Health
    Aegis Therapies
    Faculty
    Ms  Shannon Liem M.S., CCC-SLP; COS-C
    National Clinical Director - Home Health
    Aegis Therapies
    Category:
    • Therapies
    • Room: Grapevine Ballroom 456
    • Session Number: 110
    This session provides the information necessary to know what is needed for the Hospice Medicare cost report, including how to get it and why it is needed. The presenters will focus on level of care costing and overhead cost allocations. Also discussed will be the identification of alternate cost allocation strategies.
    Speaker(s)
    Mr.  David Macke MBA, CHFP, FHFMA
    Director of Reimbursement Services
    VonLehman CPA & Advisory Firm
    Faculty
    Mr.  Thomas (Tom) Boyd MBA, CFE, CHFP
    Vice President of Reimbursable Services
    Simione Healthcare Consultants
    Category:
    • Hospice: Best practices for cost reporting

    Sunday, October 07, 4:00 PM - 5:00 PM

    • Room: Texas Ballroom C
    • Session Number: 201
    This two-part series will provide participants with the information necessary to enable them to return to their organizations empowered to drive change using data and collaboration between the clinical and financial management of the organization. The first session will provide an overview of the key performance indicators (KPIs) recommended for routine reporting to monitor quality outcomes, patient satisfaction, operational compliance, and financial performance. Participants will learn how to interpret the KPIs to drive change in their organization.
    Speaker(s)
    Faculty
    Chris Attaya MBA, FHFMA
    VP of Product Strategy
    Strategic Healthcare Programs
    Faculty
    Mark Sharp
    Partner
    BKD LLP
    Faculty
    Susan Adams
    VP Alliance Integration
    Masonicare Home Health & Hospice
    Category:
      • Room: Texas Ballroom 123
      • Session Number: 202
      Managing complex change can yield incredible results, as well as resistance, anxiety, and false starts. There are 5 components to successfully create lasting change. The session will discuss the five components. This sounds simple and only works if you have skilled leadership, an understanding of the team and the organizational culture required to move from awareness to commitment.
      Speaker(s)
      Amy Lafko
      Owner/Principal
      Cairn Consulting Solutions
      Category:
      • Change management
      • Room: Texas Ballroom D
      • Session Number: 203
      After surviving Katrina and Joplin, Amedisys improved their emergency preparedness. Through acquisitions, they are now prepared too for earthquakes, blizzards, fires, and floods and have created a world-class emergency education and response system that takes care of patients and clinicians. The Conditions of Participation (CoP) enables them to better respond to patients involved in an emergency situation.
      Speaker(s)
      Iris Rancatore
      Associate Vice President of Clinical Risk
      Amedisys
      Category:
      • Disaster preparedness panel
      • Room: Grapevine Ballroom A
      • Session Number: 204
      This session focuses on the need for Patient- and family-centered focus on diagnosis. The presenters will describe how the goals must include; separate goals for each identified problem which are mutually agreed upon by patient, family, team, and healthcare providers. These goals must be measurable, describing quality, quantity, severity, and frequency of interventions. These goals must be time limited: short term, long term and realistic cost-effective.
      Speaker(s)
      Cheryl Lovell 7737300
      CEO/President
      Southland Home Health, Hospice and Palliative Care
      Category:
      • Episode management
      • Room: Texas Ballroom 456
      • Session Number: 205
      The cost of poor care transitions of Medicare patients from acute care alone is $26 billion per year as of 2016. This session will describe the American Case Management Association’s (ACMA) Transitions of Care standards, recently released and developed by convening national healthcare leaders representing all health care delivery segments. These standards seek to bring clarity to the practice of care transitions and assist providers, payers and all health care organizations in establishing processes for seamless coordination across the entire continuum of care, with the goal of achieving, the best health outcomes.
      Speaker(s)
      Faculty
      Deb McElroy
      Senior Vice President for Practice Development and Education
      American Case Management Association
      Category:
        • Room: Grapevine Ballroom B
        • Session Number: 206
        This session will discuss the Review Choice Demonstration for home health services delivered by providers operating in the Palmetto GBA/JM Jurisdiction in the states of Illinois, Ohio, North Carolina, Florida, and Texas. We will review data analysis of the RCD Demonstration and discuss why 5 states are affected. We will review the process for the demonstration, the timeline of the state demonstration, and discuss the 3 options for the demonstration, and discuss how to submit for RCD. We will discuss the documentation requirements, present tools that will facilitate proper documentation, and explain the benefits of eServices application. We will explain the functions that are available in eServices center, discuss new features that are available in eServices, and review and discuss various resources available for providersRead More
        Speaker(s)
        Faculty
        Krisdee Foster
        Sr. Provider Relations Representative
        Palmetto GBA
        Faculty
        Tammy Tucci BA
        Manager of Provider Outreach & Education
        Palmetto GBA
        Category:
          • Room: Grapevine Ballroom C
          • Session Number: 207
          Hospice Survey Excellence Does Not Equal Error Free Audits! Gain a better understanding of the differences in survey compliance and government clinical record and payment reviews. The presenters will identify the different types of government audits and state the reasons for reviews and investigations from the MACs, the ZPICs, the UPICs, and the OIG/OAS.
          Speaker(s)
          Ms  Kathleen Hessler RN, JD, CHC, CHPC
          Director, Compliance & Risk
          Simione Healthcare Consultants
          Category:
          • Hospice evidence-based: Risk management and fraud
          • Room: Grapevine Ballroom D
          • Session Number: 208
          CMS' new auditing strategy – Targeted Probe and Educate (TPE) – has lessened the administrative burden on providers but has created a significant financial impact in terms of loss revenue and cash-flow management. This session will offer a road map that providers can follow to manage the TPE audit process and minimize risk areas.
          Speaker(s)
          Faculty
          Donna Berry
          Revenue Cycle Manager
          Richter Healthcare Consultants
          Yolanda Riley
          Senior Consultant
          Richter Healthcare Consultants
          Category:
          • Financial hot topics
          • Room: Grapevine Ballroom 123
          • Session Number: 209
          This session will describe practical and clinical applications of telehealth technology in real-world practice in behavioral health. With an increasing shortage of mental health providers and growing patient populations, innovative approaches will be discussed which are needed to increase patient engagement and access to care while highlighting and improving clinical practice.
          Speaker(s)
          Dr.  Dakota Carter MD, EdD
          Psychiatrist, Medical Director
          UT-Houston Health Science Center; self
          Category:
          • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
          • Room: Grapevine Ballroom 456
          • Session Number: 210
          Staff engagement, mentorship and training leads to retention, improved staff morale, and staff satisfaction and patient satisfaction. Our comprehensive focus on staff engagement starts with the executive leadership. Get ideas for onboarding, team meetings and reward/benefit systems designed to improve retention and staff engagement.
          Speaker(s)
          Deborah Williams
          Home Health and Hospice Administrator/Director of Patient Care Services
          Blossom Ridge Home Health & Hospice
          Faculty
          Ms  Inge Stockinger-Ring RN
          QA, Compliance and Education Coordinator
          Blossom Ridge HH and Hospice
          Category:
          • Retention and mentorship

          Monday, October 08, 11:30 AM - 12:30 PM

          • Room: Texas Ballroom C
          • Session Number: 301
          This is part 2 of a two-part series. This session will provide strategies to get the clinical and financial management on the same page in an effort to achieve balanced results in quality and compliance while on a sustainable budget. We will describe how to utilize the KPI as a common language between the clinical and financial management teams, and help the teams in moving in the same direction towards consistent targets and goals.
          Speaker(s)
          Faculty
          Chris Attaya MBA, FHFMA
          VP of Product Strategy
          Strategic Healthcare Programs
          Faculty
          Mark Sharp
          Partner
          BKD LLP
          Faculty
          Susan Adams
          VP Alliance Integration
          Masonicare Home Health & Hospice
          Category:
            • Room: Texas Ballroom 123
            • Session Number: 302
            Building an effective Quality Performance Improvement Program relies on teamwork between the operations and clinical staff. With multiple challenges, difficulties arise focusing on priorities. We will share our process of laying a foundation to identify goals, measures, and projects that can be adapted for any size agency to tell their story.
            Speaker(s)
            Dawn Futris RN
            Quality Manager
            NorthShore University HealthSystem
            Faculty
            Elenita Abrecea-De Vera
            Home Health Financial Management
            NorthShore University HealthSystem
            Faculty
            Myleene Bosch
            AVP Continuum and Care Management
            NorthShore Univeristy Health System
            Category:
            • Finance and operations/clinical working together for management: “Telling the story”
            • Room: Texas Ballroom D
            • Session Number: 303
            This session focuses on hospice quality reporting and how it ties into all of PAC quality reporting. The anticipated changes and what they mean. We will provide the latest information for the hospice quality reporting program from the FY2019 final rule and share predictions of the future including HEART and payment tied to quality.
            Speaker(s)
            Katie Wehri CHPC
            Director of Operations Consulting
            Healthcare Provider Solutions, Inc
            Category:
            • Hospice evidence-based: Quality reporting
            • Room: Grapevine Ballroom A
            • Session Number: 304
            This session will be presented by Medicare Administrative Contractor CGS Administrators, LLC. You definitely don’t want to miss this session if your home health agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your Medicare Administrative Contractor (Jurisdiction 15). This education session will address recent and future changes in Medicare that have or will impact processing and payment of Medicare claims to home health agencies. We will also discuss common billing errors and resources for preventing and resolving these mistakes. Read More
            Speaker(s)
            Faculty
            Ms  Nykesha Scales MBA
            Senior Provider Relations Representative
            CGS Administrators, LLC
            Faculty
            Sandy Decker RN, BSN
            Senior Provider Education Consultant
            CGS Administrators, LLC
            Category:
              • Room: Texas Ballroom 456
              • Session Number: 305
              This session will provide an overview of the NCP Clinical Practice Guidelines for Quality Palliative Care, 4th edition, updated for all people with living with serious illness, regardless of setting, diagnosis, prognosis, or age. Specific discussion will include how to implement the Guidelines in community-based palliative care provider settings.
              Speaker(s)
              Faculty
              Andrea Devoti MSN, MBA, RN, CHCE
              Executive Vice President
              NAHC
              Faculty
              Gwynn Sullivan
              Faculty
              John McIlvaine
              Senior Vice President
              Community Hospice of Northeast Florida, Inc.
              Category:
                • Room: Grapevine Ballroom B
                • Session Number: 306
                Engaging patients in disease self-management is challenging in today's environment. Many patients live alone without a formal support system. Through the use of socially stimulating activities such as art, patients break out of their social isolation and engage with health care students and faculty to promote health.
                Speaker(s)
                Ms  Alicia Murray RN, MSN, CHPN
                Manager of Advanced Illness and Wellness
                Community Health and Counseling Services
                Category:
                • Patient engagement
                • Room: Grapevine Ballroom C
                • Session Number: 307
                This session will focus on one provider's efforts to proactively prepare for Medicare home health payment reform. The session will share specific data results from analysis of estimated financial and operational impacts of the next version of HHGM and specific strategies on how the provider is preparing for such changes.
                Speaker(s)
                M. Aaron Little
                Managing Director
                BKD LLP
                Faculty
                Wanda Coley
                President and Chief Operating Officer
                Well Care Home Health
                Category:
                • Payment models in home health and hospice: HHGM next version
                • Room: Grapevine Ballroom D
                • Session Number: 308
                Embracing the "Uber Culture" that we live in today, is necessary if we want to stay viable in the current climate of declining reimbursement. Automation and "Uberization" not only streamlines business, but it also improves quality, compliance, and recruitment. The culture of home health needs to be changed and embracing technology is.
                Speaker(s)
                Mr.  Nathan Foreman PT, DPT
                CEO/Founder
                Foreman Therapy Services
                Category:
                • Technology
                • Room: Grapevine Ballroom 123
                • Session Number: 309
                BayCareHomeCare will discuss the two telehealth programs it uses focusing on improving the health of patients. One is for telemonitoring of cardiac patients and the second is an eWound care product.
                Speaker(s)
                Faculty
                Jeffrey Held MD
                VP/Chief Medical Officer, Amb Services
                Baycare Health System
                Jim Cote
                Senior VP, Ambulatory Services
                Baycare Health System
                Category:
                • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
                • Room: Grapevine Ballroom 456
                • Session Number: 310
                The home healthcare (HHC) landscape is changing due to changes in Home Health Conditions of Participation, Quality Assurance and Performance Improvement program mandates, and a focus on infection prevention. This presentation is designed for individuals interested in quality improvement in HHC, including infection prevention.
                Speaker(s)
                Faculty
                Ashley Chastain, MPH
                Project Manager,InHome Study
                Home Health Care Survey (Columbia University School of Nursing)
                Faculty
                Dr.  Patricia Stone PhD, FAAN
                Centennial Professor of Health Policy
                Columbia University School of Nursing
                Category:
                • Using Compare, star, and QAPI measures to increase quality and drive leadership

                Monday, October 08, 2:30 PM - 3:30 PM

                • Room: Texas Ballroom C
                • Session Number: 401
                This session will help organizations define the term "defensible documentation." We will help the attendee understand the purpose in providing staff the knowledge to complete defensible documentation. We will help you to implement measures to safeguard clinical documentation, teaching them to become competent in utilizing the tool provided. You will learn how to develop follow-up processes and review of episodes to ensure clinician understanding.
                Speaker(s)
                Mary Anne Daley MSN, RN
                Sr. Director of Consutling
                Corridor
                Faculty
                Sheila Salisbury-Sizemore RN, BSN, CHCA, HCS-D ICD 10, HCS-O, COS-C
                Director of Advisory and Consulting
                Corridor
                Category:
                • Episode management
                • Room: Texas Ballroom 123
                • Session Number: 402
                CMS gathers a great deal of information about Hospices from claims, cost reports, the Hospice Item Set and surveys. They use this data to analyze programs and quality performance. This session will encourage leaders to use the same data to better understand their own program quality.
                Speaker(s)
                Faculty
                Allison Maughn
                Chief Financial Officer
                Gulfside Hospice & Pasco Palliative Care
                Teresa Craig
                Director, Client Strategy
                Netsmart
                Category:
                • Finance and operations/clinical working together for management: upper management
                • Room: Texas Ballroom D
                • Session Number: 403
                An interactive panel with industry leaders will review the legal requirements for the provision of hospice services to SNF residents. Panelists will discuss the impact of these regulations on the hospice-SNF relationship, challenges, opportunities, risk management, and avoidance techniques for hospice providers operating in Medicare-certified SNFs.
                Speaker(s)
                Iain Stauffer
                Of Counsel
                Poyner Spruill LLP
                Faculty
                Julian Cooper
                Faculty
                Matt Fisher
                Partner
                Poyner Spruill LLP
                Faculty
                Tim Rogers
                President and CEO
                Association for Home and Hospice Care of North Carolina
                Category:
                • Hospice evidence-based: Risk management and fraud
                • Room: Grapevine Ballroom A
                • Session Number: 404
                This session will be presented by Medicare Administrative Contractor CGS Administrators, LLC You definitely don’t want to miss this session if your hospice agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your Medicare Administrative Contractor (Jurisdiction 15). This education session will address recent and future changes in Medicare that have or will impact processing and payment of Medicare claims to hospice agencies. We will also discuss common billing errors and resources for preventing and resolving these mistakes. Read More
                Speaker(s)
                Faculty
                Ms  Nykesha Scales MBA
                Senior Provider Relations Representative
                CGS Administrators, LLC
                Faculty
                Sandy Decker RN, BSN
                Senior Provider Education Consultant
                CGS Administrators, LLC
                Category:
                  • Room: Texas Ballroom 456
                  • Session Number: 405
                  Employment law rapidly changes and it is essential for home health agencies to remain current on the law. We'll discuss these cutting-edge issues to reduce your agency’s regulatory risk: • Religious Discrimination • LGBT Discrimination • Sexual Harassment and Workplace Violence • Marijuana Use and Drug Testing • American with Disabilities Act (ADA)
                  Speaker(s)
                  Anthony Cutrona J.D.
                  Partner
                  Liles Parker, PLLC
                  Category:
                  • HR issues including sexual harassment
                  • Room: Grapevine Ballroom B
                  • Session Number: 406
                  A Practical Guide to Selling Your Home Care or Hospice Agency: Part 1 – Getting to Market. In this two-part program we provide attendees with a detailed and practical blueprint for executing a successful sale process. We will cover the best time to sell, the Offering Memorandum, buyer lists, and best practices in process management.
                  Speaker(s)
                  Mark Kulik
                  Managing Director
                  Braff Group,The
                  Category:
                  • Mergers, acquisitions, and consolidation in the industry
                  • Room: Grapevine Ballroom 456
                  • Session Number: 407
                  Participants will learn about best practices consider when working with patients/families before/after a death. Attention will be given to the rationale and scope of bereavement services provided to the patient and family – and how these align with Medicare COPs. This presentation will be interactive and welcomes ideas that are shared by the group.
                  Speaker(s)
                  Suz McIver
                  Director of Supportive Services
                  Midland Care Connection
                  Category:
                  • Patient engagement
                  • Room: Grapevine Ballroom D
                  • Session Number: 408
                  Do you have the same challenge facing most home care agencies? Are your home health aides working for multiple agencies? Are you not always the first pick when you are trying to staff cases? Do you find yourself asking: How do I get a home health aide to pick my company as a new employee versus another agency? How do I decrease turnover? If you have any of these challenges, come to this interactive session, where you'll get expert and crowd-sourced solutions. 
                  Speaker(s)
                  Ashley Briones MBA, PHR, SHRM-CP
                  Senior HR Business Partner
                  Brooks Rehabilitation (Brooks Rehabilitation Home Health)
                  Category:
                  • Private pay / private duty
                  • Room: Grapevine Ballroom 123
                  • Session Number: 409
                  The presenters will take attendees through the process of introducing Remote Care to an agency. From early implementation to widespread usage they will share how it enhances the home care experience, impacts clinical outcomes and improves relationships with partners. Attendees will leave with a custom plan for bringing remote care to their agencies.
                  Speaker(s)
                  Faculty
                  Allison Giove
                  Wendy McLaughlin
                  Manager, Professional Services
                  PointClickCare
                  Category:
                  • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
                  • Room: Grapevine Ballroom C
                  • Session Number: 410
                  Organizations can utilize data from patient relations software, outbound calls, CAHP scores and Gallup employee engagement surveys to measure patient and staff experience. This session will provide a framework to track results that ensures total transparency and drive improvements and recognizes best practices.
                  Speaker(s)
                  Faculty
                  Ms  Joan Forrer RN, BSN, LSSMBB
                  Director, Performance Improvement
                  VNA Health Group
                  Faculty
                  Ms  Lisa Dillon Zwerdling MSN, RN-BC
                  Chief Employee Experience Officer/ VP Internal Care Coordination
                  VNA Health Group
                  Faculty
                  Ms  Marie Perillo MSN RN
                  Chief Experience Officer
                  VNA Health Group
                  Dr.  Robert Rosati PhD
                  Chair Connected Health Institute, Vice President Research and Quality
                  VNA Health Group
                  Category:
                  • Using Compare, star, and QAPI measures to increase quality and drive leadership

                  Monday, October 08, 3:45 PM - 4:45 PM

                  • Room: Texas Ballroom C
                  • Session Number: 501
                  Over recent years, hospice has undergone rapid transformation as the result of numerous regulatory changes and intensified oversight efforts. The Centers for Medicare & Medicaid Services’ (CMS) ongoing monitoring of hospice utilization and practice patterns are expected to produce additional regulatory and policy changes over the coming years. This session will provide an overview of pending hospice regulatory and policy considerations in the hospice world, with a special focus on the fiscal year 2019 payment rule and other recent developments.
                  Speaker(s)
                  Faculty
                  Theresa Forster
                  Vice President for Hospice Policy & Programs
                  National Association for Home Care & Hospice
                  Category:
                    • Room: Grapevine Ballroom C
                    • Session Number: 502
                    The relationships between home-based providers and Health Systems and ACOs are becoming increasingly important with preferred provider networks, and an emphasis on evidence-based outcomes. Learn from organizations that are experimenting with these evolving relationships about how you can optimize these relationships.
                    Speaker(s)
                    Faculty
                    Ms  Beth Weagraff
                    VP - Post - Acute Care Development
                    Adventist Health System
                    Bill Musick
                    President
                    INTEGRITI3D
                    Faculty
                    Mr.  Robert Ford PT, MBA
                    President/CEO
                    Brockton Visiting Nurse Association
                    Faculty
                    Ms  Suzi Johnson MPH, RN
                    Vice President Sharp Hospice and Community Based Palliative Care
                    Sharp HealthCare
                    Category:
                    • Partnering with health systems and ACOs
                    • Room: Texas Ballroom 456
                    • Session Number: 503
                    This session is a case study of how a Seattle-area agency improved their outcomes from 25th percentile to 90th+ percentile through a clinician-led initiative to succeed at Value Based Purchasing. We will provide proven tools for attendees to take with them to improve their quality metrics and a detailed understanding of how one agency improved their outcomes from the bottom quartile to the top in the state in less than 24 months. 
                    Speaker(s)
                    Brent Korte
                    Executive Director
                    EvergreenHealth Home Care Services
                    Faculty
                    Nick Seabrook
                    Speaker
                    BlackTree Healthcare Consulting, LLC
                    Category:
                    • Evidence-based practices for staff education in VBP and quality ratings
                    • Room: Grapevine Ballroom A
                    • Session Number: 504
                    Managing HH finance and clinical/operations areas can be difficult, as each area seems to speak different languages. This session would focus on managing finance and clinical/operations teams to collaboratively improve revenue cycle performance through process optimization and use of KPIs to align financial performance with operational aspirations.
                    Speaker(s)
                    Faculty
                    Angela Huff
                    Senior Solution Leader, Home and Community Care
                    Cerner
                    M. Aaron Little
                    Managing Director
                    BKD LLP
                    Category:
                    • Finance and operations/clinical working together for management: Clinicians’ understanding of measur
                    • Room: Texas Ballroom D
                    • Session Number: 505
                    The Marketing Culture Shift: The presenters will mix sales and marketing with measurement and explain why it's no longer enough to engage in traditional marketing and sales. The agile agency that will thrive must start to integrate sales, marketing, and data measurement, to differentiate your agency in the crowded marketplace.
                    Speaker(s)
                    Merrily Orsini
                    President and CEO
                    Corecubed
                    Faculty
                    Shelle Womble
                    Sales & Operations Coach
                    Corecubed
                    Category:
                    • Culture in your agency
                    • Room: Grapevine Ballroom B
                    • Session Number: 506
                    A Practical Guide to Selling Your Home Care or Hospice Agency: Part 2 – From Letter of Intent to Closing. In Part 2, we focus on the letter of intent, the importance of backup buyers, navigating due diligence, the quality of earnings report, re-trading, indemnification, staff notification and other steps on the way toward an ultimate closing.
                    Speaker(s)
                    Mark Kulik
                    Managing Director
                    Braff Group,The
                    Category:
                    • Mergers, acquisitions, and consolidation in the industry
                    • Room: Texas Ballroom 123
                    • Session Number: 507
                    You don’t have to be an accountant or financial analyst to interpret your private duty financials or other dashboard indicators. With the typical slim margins faced in private duty, it is critical that management is able to understand their financial and related reporting in order to manage their operations effectively. This program will teach participants what a desirable private duty financial statement looks like and how to interpret the financial statements and related dashboards for operational success.
                    Speaker(s)
                    Faculty
                    Amber Popek
                    Director
                    BKD LLP
                    Category:
                      • Room: Grapevine Ballroom D
                      • Session Number: 508
                      Wage and hour compliance remains a particularly challenging area for home care agencies to master and presents one of the highest risks of legal liability. This session will guide you through the steps every company can take to reduce its legal risk. Gain an understanding of the home care practices targeted in recent lawsuits and government investigations – including live-in and 24-hour shifts, pay per visit claims, rate manipulation claims, and timekeeping best practices. Come out of this interactive session able to identify potential problems and with a better understanding of the compliance materials available on the home care toolkit to assist with your plan for improvement.Read More
                      Speaker(s)
                      Faculty
                      Angelo Spinola Esq.
                      Attorney and Shareholder
                      Littler Mendelson, P.C.
                      Category:
                      • Private pay / private duty
                      • Room: Grapevine Ballroom 123
                      • Session Number: 509
                      There is a balance between adopting technology within an organization and the adoption of that technology by staff. Balancing between staff recruitment/retention and an organization's need to drive efficient cost management can build a gap between the two if the use of technology is not educated, on boarded, and communicated clearly.
                      Speaker(s)
                      Raymond Belles
                      Managing Consultant
                      BKD LLP
                      Category:
                      • Technology
                      • Room: Grapevine Ballroom 456
                      • Session Number: 510
                      Explore two important aspects of performance data that most don't think about: internal and external communication of outcomes. We will discuss why communication is such an important and under-emphasized part of quality data, and how it can increase effectiveness in motivating staff, providing organizational leadership, and building relationships.
                      Speaker(s)
                      Christine Lang MBA
                      Senior Director
                      ABILITY Network
                      Category:
                      • Using Compare, star, and QAPI measures to increase quality and drive leadership

                      Tuesday, October 09, 9:30 AM - 10:30 AM

                      • Room: Texas Ballroom C
                      • Session Number: 601
                      This program will be presented to inform attendees about the status of the current Centers for Medicare and Medicaid Services (CMS) regulations and policies that are of greatest concern to home health agencies. Hot topics will include the proposed HH PPS rate update for 2018, the HHCoPs, IMPACT Act, and more. During this session, an opportunity will be provided for attendees to discuss the challenges that they are facing.
                      Speaker(s)
                      Faculty
                      Mary Carr RN, MPH
                      Vice President, Regulatory Affairs
                      NAHC
                      Category:
                        • Room: Texas Ballroom 123
                        • Session Number: 602
                        Strategy and culture are among the primary levers at a leader’s disposal to maintain organizational viability and effectiveness. What's Your Organization's Cultural Profile? Before you begin an initiative to shape your organization's it's important to explore where it is today. Consider how your organization currently operates, what is valued, how people behave, and what unifies them. Once these things are understood, strategy and culture can align.
                        Speaker(s)
                        Kelly Spiers 7310626
                        Administrator
                        Visions Home Health
                        Faculty
                        Lisa Schultz
                        Faculty
                        Tami Slatter
                        Visions Home Health
                        Category:
                        • Culture in your agency
                        • Room: Texas Ballroom D
                        • Session Number: 603
                        Are the gauges working? List and discuss key financial benchmarks every hospice should have on its financial dashboard and provide current national benchmarks for each, explain the data and how to interpret it and ways to improve it. Can broaden to include all benchmarks a hospice should have dashboard instead of just financial.
                        Speaker(s)
                        Katie Wehri CHPC
                        Director of Operations Consulting
                        Healthcare Provider Solutions, Inc
                        Faculty
                        Melinda Gaboury
                        CEO
                        Healthcare Provider Solutions, Inc.
                        Category:
                        • Finance and operations/clinical working together for management: KPI’s and increased quality outcome
                        • Room: Grapevine Ballroom A
                        • Session Number: 604
                        The New Conditions of Participation have been a challenge for the industry. With the new G tags, it's important to understand what can cause your agency survey deficiencies, including conditional level. While we have a reprieve from monetary sanctions the first year, let us take lessons learned and apply that to our agencies.
                        Speaker(s)
                        J'non Griffin
                        President
                        Home Health Solutions, LLC
                        Category:
                        • CoPs and how they’re being surveyed by CHAP, JCAHO, and ACHC
                        • Room: Texas Ballroom 456
                        • Session Number: 605
                        The session will examine common risk factors that can lead to scrutiny by the U.S. Department of Justice, FBI, HHS Office of the Inspector General or state authorities, including data-based risk factors, whistle-blowers, exposure based on connections with other providers, and methods for addressing and mitigating those risks.
                        Speaker(s)
                        Antonio Pozos
                        Partner
                        Drinker Biddle & Reath LLP
                        Category:
                        • Hospice evidence-based: Risk management and fraud
                        • Room: Grapevine Ballroom B
                        • Session Number: 606
                        We will hare how a community-based hospice grew their reach and constructed a program that fits their community using needs assessments, collection of data and strong relationships. Learn how a CEO and medical director worked together to create care transitions through partnerships with a large health system and oncology practice.
                        Speaker(s)
                        Faculty
                        Dr.  Rebecca Holder DO
                        Medical Director
                        Sangre de Cristo Hospice & Palliative Care
                        Ms  Tarrah Schreiner
                        President & CEO
                        Sangre de Cristo Hospice & Palliative Care
                        Category:
                        • Palliative care: evidence based - as part of care transitions
                        • Room: Grapevine Ballroom C
                        • Session Number: 607
                        This session will provide the participants with thought provoking ideas and methodologies related to utilizing technology to develop new service lines. The session will discuss alternative payment models and how to maximize care in the home as a meaningful solution to improve clinical outcomes while decreasing the cost of care.
                        Speaker(s)
                        Karen Thomas MBA, CMA
                        President
                        Advanced TeleHealth Solutions and Oxford HealthCare
                        Category:
                        • Payment models in home health and hospice: Alternative home care models
                        • Room: Grapevine Ballroom D
                        • Session Number: 608
                        With the 21st Century Cures Act in 2016, electronic visit verification (EVV) became a federal requirement for Medicaid home health and personal care services. While complying, states and vendors can build an EVV 2020 system of the future to ensure smooth implementation and help states, MCOs and providers promote high-quality care and efficiency.
                        Speaker(s)
                        Lia Sweeney
                        EVP, Strategic Innovation
                        Tellus, LLC
                        Category:
                        • Technology
                        • Room: Grapevine Ballroom 456
                        • Session Number: 610
                        What might be some of the “non-traditional” roles PT, OT, ST play within the HH setting that might not first come to mind to someone that has not had a lot of HH experience? Have you heard from staff: “PTs don't listen to heart and lung sounds. OTs can't do a DC OASIS. ST does not play a role in med management.” Attend this session and find out!
                        Speaker(s)
                        Faculty
                        Holly Kline Ms.
                        PT, Advanced Practice Specialist
                        Aegis Therapies
                        Karen Berg PT
                        Home Health Advanced Practice Specialist
                        Aegis Therapies
                        Category:
                        • Therapies

                        Tuesday, October 09, 2:30 PM - 3:30 PM

                        • Room: Texas Ballroom C
                        • Session Number: 701
                        Strategic partnerships can provide local home care agencies with modern technology that handles their operations and recruiting, enabling them to focus on growing their business. Using Honor’s Care Network model as a case study, this session will address how tech-based partnerships can help agencies and care professionals improve quality care.
                        Speaker(s)
                        Nita Sommers
                        President
                        Honor
                        Category:
                        • Technology
                        • Room: Texas Ballroom 123
                        • Session Number: 702
                        This session will describe how compensation can align employee motivation with agency drivers using tools to monitor performance. Employee relations issues, benefits, and risks associated with various compensation models will be discussed to help agencies evaluate the best model for their own culture and organization.
                        Speaker(s)
                        Karen Vance
                        Senior Managing Consultant
                        BKD LLP
                        Faculty
                        Liz Zink-Pearson
                        Attorney
                        Pearson & Bernard PSC
                        Category:
                        • Compensation and labor relation issues
                        • Room: Texas Ballroom D
                        • Session Number: 703
                        Join the presenters for an overview of their experiences and challenges as a home infusion patient from their perspectives. This engaging presentation will be followed by an overview of a newly designed, collaborative, patient education catheter maintenance tool for home infusion. The tool is being developed together with the Intravenous Nurses Society, Association for Vascular Access, Oley Foundation, Elevate Home, and the National Association for Home Care & Hospice.
                        Speaker(s)
                        Faculty
                        Jennifer Charron RN, MSN, MBA, VA-BC, CNE
                        Vice President for Clinical Services
                        National Home Infusion Association
                        Category:
                          • Room: Grapevine Ballroom A
                          • Session Number: 704
                          This session will review and explain CMS's intent on the use of the ADR process and the step to use in reclaiming the withheld payments. A written step by step process will be provided as a hand out. We will discuss the primary causes of continued ADRs and the education and training that will be needed to prevent them in the future.
                          Speaker(s)
                          Faculty
                          Ms  Shelly Barrett MBA, BSN, RN, ET, CWCN, LMT
                          Senior Consultant
                          Kenyon Homecare Consulting and Community Health Professionals
                          Ms  Virginia Kenyon RN, MN
                          Principal
                          Kenyon HomeCare Consulting
                          Category:
                          • Episode management
                          • Room: Texas Ballroom 456
                          • Session Number: 705
                          With demand for clinicians increasing and MCR new Cost Per Beneficiary measure, speakers will provide different ways to best utilize home care staff and improve quality. They will discuss technology as a tool to provide data for clinicians to perform visits at the “right” time based on patient data and as a tool to provide virtual visits/education.
                          Speaker(s)
                          Faculty
                          Jenni (Blendu) Gudapati
                          Sr Director National Accounts
                          Health Recovery Solutions
                          Sue Payne
                          Vice President & Chief Clinical Officer
                          Corridor
                          Category:
                          • Evidence-based practices for reducing unscheduled visits and improving outcomes
                          • Room: Grapevine Ballroom 456
                          • Session Number: 706
                          This session will simplify and tell a meaningful story that you can take back to your agency. As hospice quality reporting becomes more complex with quality and compliance stakes rising, it’s critical that your organization has coordinated efforts to support your clinicians, and their understanding of reported measures.
                          Speaker(s)
                          Rhonda Oakes RN,CHPN
                          Regulatory Analyst
                          Change Healthcare
                          Category:
                          • Finance and operations/clinical working together for management: Clinicians’ understanding of measur
                          • Room: Grapevine Ballroom C
                          • Session Number: 707
                          Come one, come all and meet your Home Health and Hospice Medicare consultants from National Government Services (MAC Jurisdiction 6 and Jurisdiction K), for a live interactive session. Staying informed of changing Medicare regulations can help your agency avoid costly Medicare mistakes. During this session, our consultants will provide Medicare updates on the latest regulatory and compliance changes. National Government Services offers several free tools for providers that will assist your agency in keeping current with Medicare regulations. Have you checked out the free computer-based training in Medicare University? We will take a quick virtual tour of all that NGS has to offer and get you up to date with Medicare. Read More
                          Speaker(s)
                          Faculty
                          Corrinne Ball RN, CPC, CAC, CACO
                          Provider Outreach & Education Consultant
                          National Government Services
                          Faculty
                          Lauri Domingo
                          Medicare Home Health Clinicial Consultant
                          National Government Services , Inc.
                          Category:
                            • Room: Grapevine Ballroom 123
                            • Session Number: 708
                            This presentation will provide an overview of national trends in community-based palliative care reimbursement and value-based payment models. We will discuss lessons learned from organizations that successfully designed and operate palliative care programs along with hospice and/or home care services. Practical steps for designing and sustaining these programs will be provided in this evolving payment environment.
                            Speaker(s)
                            Faculty
                            Liz Fowler MPH
                            President and CEO
                            Bluegrass Care Navigators
                            Tom Gualtieri-Reed
                            Healthcare Consultant
                            Spragens & Associates, LLC
                            Faculty
                            Ms  Toni Messler
                            Senior Vice President of Finance and Operations
                            Transitions LifeCare
                            Category:
                            • Palliative care: evidence based - reimbursement
                            • Room: Grapevine Ballroom D
                            • Session Number: 709
                            This presentation will describe VNSNY's journey to Value-Based Care and their experience with APMs. Our successful tactics to support Value Based Care relationships will be discussed. VNSNY's future business strategy regarding alternative payment models will be presented as well as a discussion of the development of payer and provider relationships through care model and technology innovation.
                            Speaker(s)
                            Faculty
                            Jason Ficks
                            Rose Madden-Baer DNP, APRN
                            SVP Population Health and Clin Support
                            Visiting Nurse Service of New York
                            Category:
                            • Payment models in home health and hospice: Alternative home care models
                            • Room: Grapevine Ballroom B
                            • Session Number: 710
                            A whirlwind tour for developing a strong company culture, successful leaders and a highly motivated team. In this healthcare market place, talent is what matters most. Top talent want to work for organizations that have amazing cultures and want to develop themselves professionally. They also want to be a part of a highly motivated team. Learn the three things you need to outshine your competition and retain your staff!
                            Speaker(s)
                            Eric Scharber
                            Principal
                            Simione Healthcare Consultants, LLC
                            Category:
                            • Retention and mentorship

                            Tuesday, October 09, 3:45 PM - 4:45 PM

                            • Room: Texas Ballroom C
                            • Session Number: 801
                            New CoPs are challenging especially with so many various regulatory bodies –  Accrediting Organizations (AOs) and states. We will discuss survey strategies and guidelines utilized by the AOs, as well as what deficiencies they have cited since Jan. 13, 2018. Are all interpreting and surveying the cops in a standard manner? Strategies and tips we have found for agencies this year.
                            Speaker(s)
                            Sharon Litwin
                            Senior Managing Partner
                            5 Star Consultants, LLC
                            Category:
                            • CoPs and how they’re being surveyed by CHAP, JCAHO, and ACHC
                            • Room: Texas Ballroom D
                            • Session Number: 803
                            Our speaker brings real life to QAPI for agency leaders to use in a variety of ways operationally. We will focus on compliance, reporting, and change management to provide better patient and family outcomes.
                            Speaker(s)
                            Zaundra Ellis
                            Hospice Product Manager
                            Axxess
                            Category:
                            • Hospice evidence-based: QAPI
                            • Room: Texas Ballroom 456
                            • Session Number: 805
                            A well-done succession planning process will increase the likelihood that your organization will emerge from transition with a leadership team that preserves the best of the culture that has made you successful, while strategically adapting to the changes the new healthcare world requires.
                            Speaker(s)
                            Susan Servais
                            Sr Vice President
                            ZurickDavis
                            Category:
                            • Talent acquisition, onboarding, precepting, and retention
                            • Room: Grapevine Ballroom C
                            • Session Number: 807
                            Join National Government Services, Inc to learn about the Targeted Probe and Educate (TPE) and how to respond to an Additional Development Request (ADR) to support payment of your home health and hospice claims. We will discuss the history of our medical review processes and the phases of TPE so you are prepared in the event you are subject to this review. This session will also provide general tools and tips for responding to an ADR completely and accurately and will provide resources to assist you in navigating a medical review audit.
                            Speaker(s)
                            Faculty
                            Corrinne Ball RN, CPC, CAC, CACO
                            Provider Outreach & Education Consultant
                            National Government Services
                            Faculty
                            Lauri Domingo
                            Medicare Home Health Clinicial Consultant
                            National Government Services , Inc.
                            Category:
                              • Room: Grapevine Ballroom D
                              • Session Number: 808
                              For over 20 years, the annual Home Health Financial Managers Association (HHFMA) Open Forum, a highly popular and interactive session, has brought the expert HHFMA Board and Workgroup together with conference attendees who have interest in home care and hospice financial and management issues. This session is intended to provide an opportunity for attendees to exchange ideas, concerns, and solutions on everyday matters through the combined talents and expertise of the forum participants. Come prepared with your list of questions and insights or just open ears to learn. *No CEs will be awarded for this session.
                              Speaker(s)
                              Faculty
                              William (Bill) Dombi Esq.
                              President
                              National Association for Home Care & Hospice
                              Category:
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