Select Criteria: Session Type = Education

Tuesday, November 02, 11:00 AM - 12:00 PM

Building a Diverse, Equitable, and Inclusive Agency: Leadership Roundtable on Successful Strategies
  • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
Leaders from across home- and community-based services share successful diversity, equity and inclusion strategies that increase employee engagement, reduce turnover, and connect with underserved client populations. Panelists have used these strategies to expand community reach, grow market share, cut turnover to single digits, and reach targeted COVID vaccination goals for their workforce. This session is sponsored by MAC Legacy
  • Education

Tuesday, November 02, 12:15 PM - 1:15 PM

The Wisdom of Inclusion (Keynote Presentation)
  • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
Promoting workplace inclusion is essential to the success of cutting-edge home care and hospice programs. This session explores ways in which the wisdom of inclusion advances improved employee experience and fosters better-quality patient outcomes. Discussion will highlight strategies toward rejecting discrimination, promoting diversity, and fostering inclusion throughout the agency as well as the Cultural competence needed to provide care that fosters diverse values, beliefs, and behaviors. This session is sponsored by Wellsky 
Speaker(s)
Faculty
Dr.   Rosita Lopez EdD
Leadership Development Specialist: Coaching & Diversity Training
Eagle Talent Speaker's Bureau
  • Education

Tuesday, November 02, 1:45 PM - 2:45 PM

Mistrust & Culture Can Keep Families of Non-Anglo Origin Away From Hospice & Home Care
  • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
Established racial disparities and discrimination have long been part of America’s health care system from birth to death. Research further indicates that U.S. racial and ethnic minorities are less likely to receive even routine medical procedures and experience a lower quality of health services. Even at the end of life, racial disparities persist. Significantly fewer African Americans, Asians, and Latinos enrolled in hospice compared to Anglo-Americans. Without adequate training and education within home care and hospice, statistics of the fragile, minority, elderly will continue to fill U.S. hospitals with the most expensive form of end-of-life care. Options to serve the underserved people groups in America should be, and could be, lead by our own industry. This session is sponsored by Marrelli & AssociatesRead More
Speaker(s)
Faculty
Ms  Amy Nikki Patton BA, MHA, DrPH
Vice President of Strategic Iniatives
San Antonio Supportive Services & Guiding Light Hospice
  • Education

Tuesday, November 02, 3:00 PM - 5:00 PM

How to Execute DEI Initiatives That Net Meaningful Change
  • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
The COVID-19 pandemic and major social movements like #BLM and #MeToo have played a transformative role in driving conversations and action around diversity, equity, and inclusion (DEI). For businesses, this conversation has reached every organizational level and is - rightfully so - a permanent item on every board’s agenda. While organizations commit to correcting imbalances in the workplace, they’re often met with significant challenges. What’s missing is the critical connection point between monitoring DEI metrics and using that data to improve the effectiveness of DEI programs to create lasting, meaningful change. This session is sponsored by McKesson
Speaker(s)
Faculty
Joanna Kim-Brunetti JD
Vice President, Regulatory Affairs
Trusaic (formerly First Capitol Consulting)
  • Education

Wednesday, November 03, 11:00 AM - 12:00 PM

Thriving in the Next Evolution of the Home Health Revenue Cycle
    The implementation of PDGM in 2020 and no-pay RAPs in 2021 has rocked the home health revenue cycle and significantly impacted cash flow for traditional Medicare, Medicare Advantage and other governmental payers. This session will focus on preparing for the next evolution in the home health revenue cycle, which is the replacement of RAPs with the new NOA, effective 01/01/22. The session will offer the latest on NOA billing requirements and strategies for preparing revenue cycle workflows, assessing software vendor billing and reporting readiness, and providing workforce training. The session will also provide updates on other relevant evolving issues, including RCD, pre- and post-payment medical review activities by the MACs, and other program integrity activities. Revenue cycle KPIs and example dashboard management tools will also be shared. Read More
    Speaker(s)
    Faculty
    M. Aaron Little CPA
    Managing Director
    FORVIS
    Category:
    • Education

    Wednesday, November 03, 12:15 PM - 1:15 PM

    Tense Times: The Past, Present and Future of PDGM
    • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
    This session, a follow-up to a previous PDGM presentation by these three experts, will combine detailed PDGM data and trending with real world tactics and operational recommendations that participants can apply to their businesses. The faculty will: -provide the most current updates on national PDGM statistics and trends -share real working solutions to help attendees evaluate & succeed with the new payment model -share a revealing case study on one home care agency's experience and lessons learned -make the presentation interactive and engaging with the goal of sharing ideas and best practices to help all of us improve operations. This session is sponsored by WellskyRead More
    Speaker(s)
    Faculty
    Brent Korte MHA
    CEO
    Frontpoint Healthcare
    Faculty
    Molly McDonald PT, DPT, MBA, COS-C
    Program Manager for Quality & Regulatory
    Evergreen Health Home Care Services
    Faculty
    Nick Seabrook
    Managing Principal, Founder
    SimiTree
    Category:
    • Education

    Wednesday, November 03, 1:45 PM - 2:45 PM

    Getting That Affirmation: What You Need to Know About Pre-Claim Review
    • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
    Pre-claim review (PCR) has proven to be challenging for some agencies. This session will outline all of the steps needed to get your submission affirmed, including Face-to-Face documentation requirements, the clinical documentation needed to support medical necessity and homebound, how to prepare the information for submission, eServices and the steps for submission, and getting that DCN, UTN, and Decision Letter. We will discuss lessons learned and tips on how to implement processes in your organization for success. This session is sponsored by MAC Legacy
    Speaker(s)
    Faculty
    Angela Huff RN
    Managing Consultant
    FORVIS
    Faculty
    Lisa McClammy BSN, RN, COS-C, HCS-D, HCS-O
    Senior Clinical Education Consultant
    MAC Legacy
    Category:
    • Education

    Wednesday, November 03, 3:00 PM - 4:00 PM

    How to Manage through PDGM Subsequent 30-Day Billing Periods and Mitigate Avoidable LUPAs
    • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
    Two of the most pressing challenges facing providers going into PDGM were the transition to two 30-day billing periods within each 60-day episode, and the change in the LUPA threshold from 5 visits in a 60-day episode to varying thresholds of 2-6 visits per each 30-day billing period. Historical data told us providers would face a difficult time managing varying LUPA thresholds within subsequent 30-day periods. 2020 CMS claims data proved this to be true. This session will focus on 2020 trends identified in subsequent 30-day period LUPA and strategies implemented to successfully manage and mitigate avoidable LUPAs in subsequent periods. This session is sponsored by McKesson Read More
    Speaker(s)
    Faculty
    Carissa McKenna BSN, RN, COS-C, HCS-D
    Director Clinical Consulting
    McBee
    Faculty
    Sparkle Sparks PT MPT COS-C
    Home Health Education Program Manager
    Sutter Care at Home
    Category:
    • Education

    Wednesday, November 03, 4:00 PM - 5:00 PM

    Building Breakthrough Partnerships that Transform Relationships with Home Care and Long-Term Care Facilities
      This engaging session will explore the innovative approaches that can be utilized to leverage a hospice and home health organization's strengths and skills to transform and deepen effective partnerships with home care and long-term care facilities. Practical approaches will be shared that include the planning and development of a Facility Care Council with long-term care facilities, the unique role and voice of a Facility Council Advisor, therapeutic and support offerings, integration of community-based palliative care with home care, and strategic mapping to better understand the needs of your partners. Engagement strategies and metrics to align outcomes and expectations will also be explored.Read More
      Speaker(s)
      Faculty
      Cheryl Rodrigues MSN, BSN, RN
      Administrative Director of Palliative Care
      AuthoraCare
      Faculty
      Mr.  Devin Griffith MPA, MSW
      Vice President, Business Development and Innovation
      AuthoraCare
      Category:
      • Education

      Thursday, November 04, 11:00 AM - 12:00 PM

      Value-Based Insurance Design (VBID) Demonstration for Hospice Patients in Medicare Advantage
      • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
      In the VBID demonstration, participating Medicare Advantage Organizations (MAO) will have Hospice included in their benefit packages throughout the 4-year demonstration. Year 1 (2021) has brought some interesting scenarios and challenges. Additional MAOs are currently being added to the demonstration for 2022. Hospices need to understand key elements of working with MAO plans that are a part of the demonstration and this session will greatly assist. This session will take hospices through key elements of the MA Demonstration, including who is participating and how implementation has progressed. This session is sponsored by Netsmart
      Speaker(s)
      Faculty
      Melinda Gaboury COS-C
      Chief Executive Officer
      Healthcare Provider Solutions, Inc.
      Category:
      • Education

      Thursday, November 04, 12:15 PM - 1:15 PM

      Exploration of the Value and Role of Home Health Care in Medicare Advantage
      • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
      This session will explore the role of home health care (HH) in Medicare Advantage (MA) and discuss the value of HH to MA beneficiaries. Presenters from KNG Health Consulting and the Alliance for Home Health Quality and Innovation (AHHQI) will begin the session with a synopsis of the MA program, the role of HH in Medicare, and new opportunities for HH in MA. Next, researchers will discuss the existing evidence and knowledge gaps regarding the value of HH in MA. To do this, researchers will present findings from their review of literature on HH and the interviews they conducted with HH stakeholders. Researchers will also discuss the expanded scope of supplemental benefits in MA, which were first offered in 2019. The session will conclude with a discussion of priority areas of research to help fully realize the potential of HH in serving MA beneficiaries. This session is sponsored by SimiTree Read More
      Speaker(s)
      Faculty
      Elizabeth Hamlett
      Senior Research Associate
      KNG Health Consulting, LLC
      Faculty
      Jennifer Schiller
      Executive Director
      Alliance for Home Health Quality and Innovation
      Category:
      • Education

      Thursday, November 04, 1:45 PM - 2:45 PM

      Visibility into Medicare Advantage Trends
      • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
      Medicare Advantage enrollment has been on the rise for the past few years. A few short years ago, MA beneficiaries made up only 15% of all Medicare enrollments. Today, that number has climbed to a staggering 40%. In a recently published 2020 Industry Trend Report, we noted that, while traditional fee-for-service (FFS) enrollments declined by 700,000 from Q2 2019 to Q2 2020, MA enrollments increased 2.1M year-over-year. Learn how these trends can impact your agency's business decisions and the importance of addressing your patient market, identifying potential partnerships, and create a competitive advantage. As a new wave of patients reach Medicare’s age of eligibility, it’s essential to know what plans they’re choosing and how they’re impacting care patterns in your market. This session is sponsored by McKessonRead More
      Speaker(s)
      Faculty
      Michael Neuman MPH
      Vice President, Data Science & Engineering
      Trella Health
      Category:
      • Education

      Thursday, November 04, 3:00 PM - 5:00 PM

      Make Medicare Advantage Work
      • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
      As Medicare Advantage (MA) and managed care continue to become a larger portion of home health agency revenue, leaders must take a partnership approach to the relationships with these key entities. This session will outline strategies for your agency to align and partner with MA and managed care payers through innovative care and organizational design, helping you expand your footprint and deliver what payers need in the evolving health care landscape. Gain perspectives on juggling the transition from PDGM and Fee for Service (FFS) payers, while cementing yourself as the partner MA and managed care plans are looking for to control costs, manage chronic illness and improve patient outcomes. This session is sponsored by Trella Health Read More
      Speaker(s)
      Faculty
      Michael Puskarich MBA
      Director - Advisory Consulting
      McBee
      Category:
      • Education

      Monday, November 08, 11:00 AM - 12:00 PM

      Home Health Regulatory Roundup
      • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
      This session will review current CMS regulations and policies that are of greatest concern to home health agencies. Topics include 2022 PDGM payment rate updates, HHVBP expansion, HH QRP modifications, HCA COP changes, OSHA COVID-19 ETS, and other pertinent regulatory and policy updates. This session is sponsored by MAC Legacy
      Speaker(s)
      Faculty
      Mary Carr RN, MPH
      Vice President, Regulatory Affairs
      National Association for Home Care & Hospice (NAHC)
      Category:
      • Education

      Monday, November 08, 12:15 PM - 1:15 PM

      Continuous Regulatory Readiness (Home Health)
        This session includes a review of the Home Health survey process and current compliance statistics, with a focus on tips and processes to educate and prepare home health clinicians, leaders, and agency staff to be continuously compliant with the Home Health Conditions of Participation and ready for survey. Included in this session is a review with references of the most common Medicare deficiencies based on current CMS data, a review of the survey process, the types of surveys, and the potential survey outcomes. The list of the most commonly cited Medicare standard and condition level deficiencies will be discussed. Examples of proven effective strategies to address the most common deficiencies identified will be provided and discussed with question an answer periods. Information will be provided regarding how to use the sample compliance activities discussed to identify educational opportunities, gaps in processes, and continuously remain in compliance. This session is sponsored by Wellsky Read More
        Speaker(s)
        Faculty
        Heidi Roderick RN BSN CRNI COS-C
        Manager Quality Safety Regulatory Home Care Services
        OSF Healthcare
        Faculty
        Kathryn Kaiser MBA, BSN, RN, CJCP
        Home Care Consultant, RPI Certified Yellow Belt
        Joint Commission Resources
        Category:
        • Education

        Monday, November 08, 1:45 PM - 2:45 PM

        SDoH: The Pathway to Improved Outcomes
          We've healed the wound, completed the IV therapy and reached maximum potential. Now what? Treating the illness or curing the disease shouldn't be the end goal. In an era where health care professionals are overwhelmed and focused on managing the disease, it becomes too easy to forget to look at the patient as a person who has needs other than their medications, wound care or physical therapy. We're already at the patients' homes -- why do these obstacles still escape us? How many times have these patients ended back at your doorstep, most of the time within a few weeks after discharge? Why is it that CMS has to include Social Determinants of Health (SDoH) on the OASIS data set? Why is it that 9 out of 10 adults still lack health literacy despite having access to health care? Join us as we answer these provocative questions and go back to the basics of individualized, quality patient care and, in the process, address real-life obstacles that prevent better outcomes. This session is sponsored by McKessonRead More
          Speaker(s)
          Faculty
          Conrad Aquino BSN, RN, MD
          CEO
          HH People Solutions
          Faculty
          Sherri Parson RN, HCS-D, HCS-O, HCS-H, BCHH-C, COS-C
          Senior Manager, Post-Acute Education
          McBee
          Category:
          • Education

          Monday, November 08, 3:00 PM - 4:00 PM

          Impact of CMS Policies upon Home Healthcare Quality and Performance Improvement
            In 2016 and 2017, the Home Health CoPs were revised by CMS to focus on quality and performance improvement; they required home health agencies (HHAs) to have Quality Assurance and Performance Improvement (QAPI) programs and initiated the Home Health Value-Based Purchasing (HHVBP) model in 9 states. From 2018-2019, we conducted a nationwide study to explore how HHAs have responded to the changing policy landscape and how quality measures/outcomes have been impacted over time. We will report results from: 1) 41 staff interviews (from 13 HHAs) about HHVBP and quality/performance improvement; 2) a nationally-representative survey of 536 HHAs (15.7% from HHVBP states) about their QAPI programs; and 3) a longitudinal analysis (2012-2018) of HHVBP’s impact upon CMS quality measures. As nationwide HHVBP implementation approaches, this presentation will enhance understanding of CMS policies directed at quality and performance improvement and help inform HHAs regarding future responses to HHVBP. This session is sponsored by Homecare HomebaseRead More
            Speaker(s)
            Faculty
              Ashley Chastain DrPH, MPH
            Senior Project Director
            Columbia University School of Nursing
            Faculty
            Jingjing Shang PhD, RN, OCN, FAAN
            Professor of Nursing
            Columbia University School of Nursing
            Category:
            • Education

            Monday, November 08, 4:00 PM - 5:00 PM

            What Happens at 5pm to our Patients? After Hours Care
              Home health care helps individuals improve function and live with greater independence, promotes the patient’s optimal level of well-being, and helps the patient to remain at home. This care is provided not just 8am-5pm but must also include after hours care to support the patient and caregivers, prevent rehospitalization and to reinforce the care provided during the day. However, staffing the after hours is notoriously difficult and frequently is cited as a source of nurse burnout and turnover. Our solution was a build a team of highly trained triage nurses combined with specially trained runners to meet the after hours needs. This has ensured that our regular staff does not have to rotate after hours care. This has allowed improved work life balance and decreased burnout. By focusing on training and care pathways the number of afterhours visits needed has been decreased by 60-80%, and patient satisfaction has improved. On top of it all our after hours costs have been decreased. This session is sponsored by AcurataRead More
              Speaker(s)
              Faculty
              Debbie Vincent RN, BSN
              Sr Manager Clinical Operations
              Banner Home Care & Hospice - Gilbert
              Faculty
              Kimberly Lane
              Sr. Director, Post Acute Operations
              Banner Home Care & Hospice - Gilbert
              Category:
              • Education

              Tuesday, November 09, 11:00 AM - 12:30 PM

              Hospice Update
              • Room: ALL SCHEDULED TIMES ARE LISTED IN EASTERN TIME
              This session covers the trending topics in hospice with the future in mind.  The following will be addressed: Hospice survey reforms as finalized Overview of key hospice quality reporting program changes including the new Hospice Care Index (HCI) measure and the Hospice Visits in Last Days of Life (HVLDL) measure Synopsis of key issues related to the Medicare Advantage Value Based Insurance Design (MA VBID) hospice model Run down of the hospice-relevant issues incorporated in the final CY 2022 physician payment rule Explanation of the Medicare Payment Advisory Commission’s (MedPAC) initiatives related to potential future hospice payment changes
              Speaker(s)
              Faculty
              Katie Wehri
              Director, Home Care & Hospice Regulatory Affairs
              National Association for Home Care & Hospice (NAHC)
              Faculty
              Theresa Forster
              Vice President for Hospice Policy and Programs
              National Association for Home Care and Hospice (NAHC)
              Category:
              • Education

              Tuesday, November 09, 12:30 PM - 1:30 PM

              Related or Relevant? Making Sense of Hospice Eligibility and Coverage Responsibilities
                Hospices are faced with what seems like a never-ending stream of changing rules and regulations regarding hospice eligibility. What constitutes an eligible hospice diagnosis? What are related conditions and relevant comorbidities? What are hospice coverage responsibilities? This session will provide a simple algorithm for determining hospice eligibility and outline an approach for identifying eligible related conditions, including specific regulatory directives. It will also provide guidance for accepting or rejecting specific comorbidities, diseases, and conditions as related conditions. Also discussed will be the financial implications of accepting or rejecting related conditions. This session is sponsored by McKesson
                Speaker(s)
                Faculty
                John Mulder MD
                Chief Medical Consultant for Hospice and Palliative Care Executive Director
                Trillium Institute
                Category:
                • Education

                Tuesday, November 09, 2:00 PM - 3:00 PM

                Managing Quality Outcomes in Hospice: Setting the Standards for Your Future
                  With new payment models, evolving regulatory requirements, and the increasing focus on demonstrating value-based care, agencies must implement an efficient, data driven, Next Generation Quality Assessment/Performance Improvement (QAPI) program that integrates current and upcoming performance measures to both improve quality outcomes while maintaining financial health and showcase your value as the “go to” organization. We will provide examples of best practices, including the successful integration of key data elements into a streamlined QAPI program that focuses on key quality and performance measures, ensures regulatory compliance, facilitates prioritization for maximum results from your investment, reduces risk of financial penalties, and allows to you demonstrate value to referral partners and other stakeholders. This session is sponsored by Homecare HomebaseRead More
                  Speaker(s)
                  Faculty
                  Christine Lang MBA
                  Director, Data Consulting
                  SimiTree
                  Category:
                  • Education

                  Tuesday, November 09, 3:15 PM - 4:15 PM

                  The Inflection Period: Application of a novel approach to care to the management of advanced and terminal illness.
                    The concept of the Inflection Period recognizes that all individuals will experience a clinical transition beyond which their bodies will not have the capacity to restore, recover, or heal. In the midst of patients’ terminal decline, it is not unusual for the system to provide “curable" strategies even when cure is not possible, and disease mitigating strategies which often potentiate more harm than benefit. Identification of the Inflection Period is essential so optimal care may be provided by aligning relevant clinical strategies reflecting patient goals based on these realities. This session will present the Inflection Period model of care and discuss its application in clinical scenarios across multiple disease states, discussing the implications for hospice engagement. Hospices can have a central role in advancing the Inflection Period concept, working within local health care systems to foster transition to a more appropriate approach to our most vulnerable patients. This session is sponsored by Net Health Read More
                    Speaker(s)
                    Faculty
                    Jeff Nelson MD
                    Director, Palliative Medicine
                    University Clinical Health/ University of Tennessee
                    Faculty
                    John Mulder MD
                    Chief Medical Consultant for Hospice and Palliative Care Executive Director
                    Trillium Institute
                    Faculty
                    Tim Ihrig MD, MA
                    Vice President and Chief Medical Officer /CEO
                    Ihrig MD & Associates
                    Category:
                    • Education

                    Tuesday, November 09, 4:30 PM - 5:30 PM

                    What CMS and the OIG are Watching in Hospice
                      Hospice has been stretched, turned upside down and placed under a microscope during the past decade, as the CMS and the OIG turned their focus on hospice claims, quality and payment. Where did all these new requirements come from? Believe it or not, hospice received fair warning for all new rules and reporting. In this session we'll explore scrutiny trends in the hospice industry and what CMS and the OIG plan to focus on next. And you'll walk away knowing how to prognosticate what those agencies will be up to next. This session is sponsored by Healthcare Provider Solutions
                      Speaker(s)
                      Faculty
                      Beth Noyce RN, BSJMC, HCS-C, BCHH-C, COQS
                      CHAP-Certified Hospice and Home Health Consultant
                      Noyce Consulting
                      Category:
                      • Education

                      Wednesday, November 10, 11:00 AM - 12:00 PM

                      Washington Update & Fall Forum Wrap-up
                        NAHC President Bill Dombi will present his signature State of the Industry address, discussing the big issues impacting home care and hospice now and in the future, and what NAHC is doing to fight for your patients, employees, and agency. Bill will address expanded and improved member service and value through advocacy, education, and support. This is an in-depth and specialized expert briefing from a D.C. insider you cannot get anywhere else.
                        Speaker(s)
                        Faculty
                        William Dombi Esq.
                        President
                        National Association for Home Care & Hospice (NAHC)
                        Category:
                        • Education

                        Wednesday, November 10, 12:15 PM - 1:15 PM

                        Whole-human-care: Embracing Social Determinants of Health
                          Our work revolves around meeting the health care and human-care needs of people, over time, where they live. The vibrant and important discussion of value-based health care delivery is hollow if we do not look at the stark disparities between the social and economic conditions impacting the people we serve and the predictable impact to their health outcomes when not addressed. Gaining steam with respect to needed attention, Social Determinants of Health (SDoH) are finally being recognized by payers and providers as key to unlocking more equitable and more effective ‘whole human care’. The full continuum of healthcare at home has a future role to play in gathering, understanding and acting on the new predictive analytic, SDoH data. This session will engage, educate and motivate providers of care at home in using SDoH to better create health equity through our actions, building a stronger network of whole-human-care. This session is sponsored by Wellsky Read More
                          Speaker(s)
                          Faculty
                          Kim Campbell MA, MHP
                          Manager of EDI Operations
                          Palmetto GBA
                          Category:
                          • Education

                          Wednesday, November 10, 1:45 PM - 2:45 PM

                          Using Operational Indicators to Improve Hospice Operations
                            Hospice programs are challenged to attain operational efficiency while performing within their budget AND still meeting or exceeding quality standards. There are so many benchmarks from the Medicare publicly reported data, the PEPPER report, and industry specific operational benchmarks from a variety of sources. This session looks at operational indicators, compares your hospice to your state data, your regional data, and hospices with good financial performance. Hospices use this information with their quality reporting to improve operational efficiency while providing quality care. You will hear from a hospice program who actively uses this data to achieve their goals and learn how you can create such indicators to improve your hospice's performance. This session is sponsored by MAC LegacyRead More
                            Speaker(s)
                            Faculty
                            Carla Braveman RN, M.Ed
                            Senior Clinical Consultant
                            Berry Dunn
                            Faculty
                            Toni Eaton RN, BSN, MS
                            President and CEO
                            Old Colony Hospice
                            Category:
                            • Education

                            Wednesday, November 10, 3:00 PM - 5:00 PM

                            Building Collaboration & Communication Through a Data Driven Culture
                              Organizations have the greatest opportunity for success when various parts of the company are working cohesively towards a common goal. This is especially true for operations and finance within a home health agency or hospice agency. While individuals in these roles often approach their day-to-day work from a different perspective, there is a lot of room for communication, collaboration, and coordination to provide the highest level of care and optimal organizational results. Data can become the common language spoken across departments that allows your team to reach their strategic goals. We will provide recommendations for the most valuable and critical metrics, effective approaches to analyze the data, and strategies for communicating the role each department and individual plays in driving the data and the results. Agencies will learn how to build a data-driven culture that promotes accountability and teamwork, which can help leaders work together to drive agency success. This session is sponsored by WellskyRead More
                              Speaker(s)
                              Faculty
                              Anne-Marie Fontenot
                              Compliance Filing Strategist
                              LHC Group Inc. (Corporate)
                              Faculty
                              Christine Lang MBA
                              Director, Data Consulting
                              SimiTree
                              Faculty
                              Mike Simione MBA
                              Director
                              SimiTree
                              Category:
                              • Education