2025 Winter Conference
2-6 February 2025
Gaylord Palms Resort & Convention Center
Orlando, Florida, USA

REGISTRATION CANCELLATION POLICY - ICT DIRECT WINTER 2025



If circumstances change and you need to change your ICT Direct registration to a Winter Conference registration, please contact our BICSI Meeting Services department via email at bicsiwinter@bicsi.org to request the change.

If cancellation of your Conference registration is necessary, you may cancel your registration by providing written notice to the BICSI Meeting Services Department at bicsiwinter@bicsi.org. Our Attendee cancellation policy is outlined below:

Conference registrations for ICT Direct Winter 2025 will be refunded if you notify BICSI of your cancellation in writing on or before 11:59 p.m. EST, Friday, 14 February 2025. A U.S.$99 fee may apply to any such cancellation.

There will be no refunds given for any cancellations received after 11:59 p.m. EST, Friday, 14 February 2025. This can include, but is not limited to, failure to attend the Conference because of illness, alteration, or rescheduling of the Conference by BICSI, or due to events beyond the parties’ reasonable control. For cancellations received after the cutoff date with a balance due, the registration amount remains due in full.

Conference refunds approved by BICSI will be issued within 30 business days. All refunds will be issued back to the original payment form.