Exhibitor Resource Center

January 17-19, 2024 / San Diego Convention Center / San Diego, CA

Event Information, Guidelines & Regulations

Important Things to Remember

NO VISITORS UNDER 18 No one under the age of 18 will be allowed in the Exhibit Hall during the event. This rule applies to both visitors and exhibitors. There will be no exceptions!
Whats included in your booth

Each 10’x10’ booth will be set up with 8’ high blue back drape and 3’ high blue side dividers.  Booths 300 sq. ft. or less will receive a one-line identification sign.  Booths larger than 300 sq. ft. may receive a one-line identification sign upon request.

**IMPORTANT

The exhibit area/booths and exhibit hall aisles will NOT be carpeted as part of the event’s sustainability initiative. To enhance the appearance of your booth, you may supply your own floor covering or rent carpet through Freeman.

2nd Story Exhibits 
It is the responsibility of the individual exhibitor to apply for the permit from the city fire marshal. The following applies to all second stories:
1. Exhibitor to obtain a Signed and stamped structural framing plans signed by a State of California licensed structural engineer or civil engineer.
2. Submit the application for the special event permit to the San Diego Fire-Rescue. (Information provided below).
3. Exhibitor will need to have a copy of the permit while on site at the event.
4. Exhibitor will need to send the approved permit to Bmyers@divcom.com   
The special event permit application can be obtained at: https://www.sandiego.gov/sites/default/files/singleapp.pdf.
The completed permit application, along with dimensioned site plans and floor plans and any other supporting documentation can be emailed to sdfdevents@sandiego.gov 
Event Hours
  • Wednesday, January 17                10:00 AM – 5:00 PM
  • Thursday, January 18                     10:00 AM – 5:00 PM
  • Friday, January 19                          10:00 AM – 2:00 PM

Additional Registration Information

  • Pre Conference workshops are offered on January 17 and require additional registration. Get Descriptions here.
  • The conference program held on January 18 and 19 requires additional registration; visit our Regstration team onsite to upgrade.
  • The Wednesday Night Party will be held outdoors at The Cove. Additional registration is required; visit our Registration team onsite to upgrade.
Matchmaking Platform #isnaesna is partnering with an event matchmaking platform that uses machine learning to help personalize B2B networking. Provided to attendees and exhibitors before, during, and after the event, the platform will increase engagement among visitors—and generate high-quality leads for exhibitors. The matchmaking platform and moblie app will launch in December. Please stay tuned for more informtion to come. 
Adehsives & Building Damage 

Nothing may be glued, taped, tacked, nailed, or in any way affixed to any interior or exterior surface of the venue. Nothing may be attached to exhibit floor columns, even within booths. Drilling into the concrete floor is prohibited. Glitter and adhesive-backed (stick-on) decals are strictly prohibited.

Booth Cleaning and Porter Services Booth cleaning & trash removal/porter service must be ordered separately through the San Diego Convention Center.
Booth Display Regulations Booth regulations vary depending on the booth type. Exhibit display regulations and diagrams can be found in the Display Regulations. Your booth number, type, and size are included in your Booth Confirmation email sent to you from customerservice@divcom.com
Catering & Liquior The San Diego Convention Center is the holder of the alcohol licensing and the exclusive provider for all food and beverage services in the exhibitor hall, conference rooms and within its confines. It is not permissible to bring or sell any food or beverage on the premises. All alcoholic beverages must be purchased from the licensee. Bringing alcoholic beverages into the building is strictly prohibited. For more information on Catering refer to the catering forms in the Order Forms section.
Carpet & Floor Covering As part of the event’s sustainability initiative, the exhibit hall aisles will not be carpeted by event management. Booth Carpet is also not included in your contractor space. Exhibitors wishing to enhance the appearance of their booths may bring their own floor covering or order rental carpeting through Freeman.
Ceilings & Roofs Exhibitors with ceilings, fabric covering, or roofs are subject to additional fire regulations. These exhibitors must contact Brendan Myers in the Operations Department at +1-207-842-5467 or bmyers@divcom.com to discuss their booth design.
Children Children under 18 are NOT allowed on the exhibit floor during move-in, exhibit hours and move-out at Intersolar North America & Energy Storage North America. There will be NO exceptions!
Dismantling Exhibitors are not allowed to dismantle their exhibits, in part or whole, before the close of the event on Friday, January 19th at 2:00pm. 
Double Decker & Two Story Exhibits  Exhibitors wishing to build multiple story exhibits must contact Brendan Myers at +1-207-842-5467 or bmyers@divcom.com
Event Management Office Diversified Communications will maintain a show office onsite where Event Management may be reached from move-in and throughout the event.
Exhibitor Evaluation All exhibitors will receive an evaluation shortly after the event. Your cooperation in completing this survey will help us to improve the event and will serve as an information link between exhibitors and Event Management.
Give Aways & Lotteries

Exhibitors may sponsor raffles, giveaways, and lotteries within the area defined as their booth space as long as they are free and open to everyone. As a reminder, all food & beverage items must be purchased through the official caterer San Diego Convention Center including giveaway prize food & beverage items.

Hand Carry Policy & Personal Owned Vehicles  The San Diego Convention Center does allow hand carry items to be brought into the facility but does not allow unloading in the front drive.  If you are hand carrying items into the building from your hotel you will be allowed to walk them through the front door.  If you are bringing them in your vehicle you can park in the garage below the convention center and carry your items in from there.
 
Hand carry items are small items, such as cartons and packages, that can be hand carried by only one person during move-in and move-out that weigh less than 300 lbs.
 
Hand carry does not include the use of four-wheel dollies, two-wheel dollies, or push carts. These tools are prohibited and cannot be used to transport any hand carry material during the move-in and move-out of the trade show by an exhibitor or their exhibitor appointed contractor (EAC). Examples of acceptable hand-carry materials include boxes, suitcases or fiberboard shipping carton, and portable displays on wheels.
Hellium Ballons Event Management does not allow helium balloons to be used as part of an exhibitors display nor may they be distributed. The use of glitter, confetti, sand, or simulated snow types of material, as well as popcorn, is NOT permitted. Any costs incurred by Event Management for the removal of these items will be charged to the exhibiting company.
Labor Rules

You may install and/or dismantle your exhibit display if one person, who is a full-time employee, can accomplish the task in an hour or less without the use of tools. An exhibitor may move the material that is hand carriable by one person in one trip, without the use of dollies, hand trucks or other mechanical equipment.

If your exhibit preparation, installation, or dismantling requires more than 1 hour, you must use union personnel supplied by the Official Decorating Contractor. As an exhibitor, when union labor is required, you may provide your company personnel to work along with a union installer in Southern California on a one-to-one basis. For more information, please refer to the Labor Jurisdiction document on the Shipping & On-site Logistics page. 

Liability Insurance Exhibitors are encouraged to carry their own general liability insurance as well as any additional property or theft insurance they deem appropriate, but are no longer required to provide to Event Management evidence of that insurance or name Diversified Communications as an additional insured on the exhibitor’s policy. As has always been the case, exhibitors remain exclusively responsible for theft or damage to their personal property and are advised to secure their valuables at all times.     
Maintaining Professionalism

Event Management reserves the right to prohibit or remove any exhibit which, in its sole discretion, detracts 
from the general character of the exhibition or consists of products or services inconsistent with the purpose of the exhibition. The right to prohibit includes persons (dressed in a sexually suggestive or offensive manner), things, conduct, printed matter, or anything of a character which the organizers, in their sole discretion determines objectionable. In the event of such prohibition or removal, the organizers shall not be liable for any damages, including refunds or other exhibit expenses.

Music, Photographs & other Copyright Material Each exhibitor is responsible for obtaining all necessary licenses and permits to use recorded music, photographs and other copyrighted material in exhibitor’s booth or display. No exhibitor will be permitted to play, broadcast, or have performed any recorded music or use any other copyrighted material, such as photographs or other artistic works, without first presenting proof satisfactory to Event Producer that the exhibitor has, or does not need, a license to use such recorded music or copyrighted material. Event Producer reserves the right to remove or prohibit from the exhibit hall all or any part of any booth or display which incorporates recorded music, photographs, or other copyrighted material and for which the exhibitor fails to produce proof that the exhibitor holds all required licenses. The exhibitor shall remain liable for and shall indemnify, defend, and hold Event Producer, its directors, officers, agents, and employees harmless from all loss, costs, claims, causes of action, suits, damages, liability, expenses, and costs, including reasonable attorney’s fees, arising from or out of any violation or infringement (or claimed violation or infringement) by exhibitor, exhibitor’s agents, or employees of any patent, copyright, or trade secret rights or privileges.
Off-Site Events Our agreement with you prohibits hosting off-site events during the conference and exposition hours. If you decide to host an event during authorized hours, we ask that you please share your plans with us in advance.  Please contact Brendan Myers at +1-207-842-5467 or bmyers@divcom.com

Operating Your Exhibit &
Sound Level

All activities must be contained within the exhibit area described in your application for exhibit space. No selling or promoting will be allowed in the aisles, other exhibitor booths, entrance/exits, or other public areas. Promotion of other events is strictly prohibited.


Attendees viewing video monitors must be within your exhibit space, not crowded in the aisles.
Music may not exceed background audio level. All speakers must be facing into the exhibitor’s booth and not away from the booth. Loudspeakers and carnival tactics will not be allowed. Please be a considerate neighbor. Event Management reserves the right to shut down any receptions, presentations, or other activities which are deemed obstructive or prohibitive for neighboring booths to be able to conduct business.

Paging in the Exhibit Hall We are unable to page anyone in the exhibit hall. Please provide your co-workers and family members with hotel information and phone, fax and/or pager numbers where you may be reached while at the event.
Photography & Videography  Due to the sensitive nature of new products and unique displays accessible at the Event, photographs or video of the stands of other Exhibitors' booths on the Event exhibit floor or screen shots of others' virtual booths are prohibited. Attending personnel of exhibitors or qualified press must seek advance written approval from Diversified to photograph, film or make audio recordings at the Event and must abide by all conditions imposed. 
Security
The exposition will maintain security service in the exposition area from the initial move-in period until the last piece of freight is removed. However, exhibitors are reminded that they are responsible for the protection of their own products and exhibit materials. All persons in the exhibit area must wear a badge at all times, including during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.  If you wish to order your own private booth guard, please look for the Booth Security Order Form in the Order Services section.

Show Colors

Intersolar North America & Energy Storage North America exhibit spaces will be decorated with blue back and side drape. Changes in drape patterns or colors are not allowed without consent from Event Management. The exhibit area/booths and exhibit hall aisles will NOT be carpeted as part of the event’s sustainability initiative.  
No Early Breakdown All stands must be staffed during all expo hours. Exhibitors are NOT allowed to break down or remove any part of their exhibit, equipment, display material or merchandise from the exhibit hall before the official close of the event at Friday 2:00 PM, Janurary 19th, 2024. Please review the Event Schedule and plan accordingly when booking travel for the event.
Smoking

The event venue is a non-smoking facility which includes vaping & electronic cigarettes. 

Wireless Internet Wireless Internet (Wi-Fi) is available throughout public areas of the venue and in the exhibit hall. If you are streaming a video or presentation from the internet and uninterrupted bandwidth is vital, we recommend purchasing a dedicated internet drop for your booth.


Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!