Exhibitor Resource Center

NOVEMBER 19-20, 2024 / AUSTIN, TX

Event Information, Guidelines & Regulations

Important Things to Remember

Safety & Security     Shipping Information

NO VISITORS UNDER 18 No one under the age of 18 will be allowed in the Exhibit Hall during the event. This rule applies to both visitors and exhibitors. There will be no exceptions!
What's included in your space?
  • Each 10’x10’ booth will be set up with 8’ high black back drape and 3’ high black side dividers. Each booth will come with one table, two chairs, a trash can and a company identification sign.
  • Each table top will be set up with 8’ high black drape only. Each table top will come with one 6ft table, two chairs, a trash can and a company identification sign. See the Display Regulations here for more detailed information.
  • The exhibit area/booths and exhibit hall aisles will be carpeted with existing hotel carpet.
  • Please note: there are no substitutions to the booth package that is provided and no onsite orders are available.

Event Hours
     • Tuesday, November 19                    11:00 AM – 5:00 PM 
        Happy Hour                                       4:00 PM – 5:00 PM
        Launch Party                                     5:00 PM – 7:00 PM
      • Wednesday, November 20                9:00 AM – 1:00 PM

Adehsives & Building Damage 

Nothing may be glued, taped, tacked, nailed, or in any way affixed to any interior or exterior surface of the venue. Nothing may be attached to exhibit floor columns, even within booths. Drilling into the concrete floor is prohibited. Glitter and adhesive-backed (stick-on) decals are strictly prohibited.

Cleaning The exhibit hall will be cleaned at the end and beginning of each day.
Booth Display Regulations Booth regulations vary depending on the booth type. Exhibit display regulations and diagrams can be found in the Display Regulations. Your booth number, type, and size are included in your Booth Confirmation email sent to you from customerservice@divcom.com
Catering & Liquor The Austin Downtown Marriott is the holder of the alcohol licensing and the exclusive provider for all food and beverage services in the exhibitor hall, conference rooms and within its confines. It is not permissible to bring or sell any food or beverage on the premises. All alcoholic beverages must be purchased from the licensee. Bringing alcoholic beverages into the building is strictly prohibited. For more information on Catering contact Kayla Gonzalez at Kayla.Gonzalez@whitelodging.com.
Carpet & Floor Covering The exhibit area/booths and exhibit hall aisles will be carpeted with existing hotel carpet.
Dismantling Exhibitors are not allowed to dismantle their exhibits, in part or whole, before the close of the event on Wednesday, November 20th at 1:00 PM
Event Management Office Diversified Communications will maintain a show office onsite where Event Management may be reached from move-in and throughout the event.
Exhibitor Evaluation All exhibitors will receive an evaluation shortly after the event. Your cooperation in completing this survey will help us to future events.
Give Aways & Lotteries

Exhibitors may sponsor raffles, giveaways, and lotteries within the area defined as their booth space as long as they are free and open to everyone. As a reminder, all food & beverage items must be purchased through the official caterer including giveaway prize food & beverage items.

Hand Carry Policy & Shipping Your Exhibit Materials

There is no labor or material handling at this event. For any shipping needs please refer to the FedEx Business Center Information.

FedEx Business Center offers delivery to any space in the hotel including your booth space in the exhibit hall. This will need to be scheduled on a individual basis and a form of payment for the delivery must be secured before delivery takes place. Any packages in FedEx custody longer than five days prior to the show will incur a one-time storage fee. Please contact the parcel management team directly at pm2873@fedex.com with any questions or to schedule delivery.
Please make sure your shipments include your company name, booth number and Intersolar & Energy Storage North America. 

Note: The use of pallet jacks will not be allowed for move in. Please limit your exhibit to items that can be hand carried or moved on a hotel bell cart.

Hand Carry Information:

  • Please enter through the front of the hotel to hand carry your materials.
  • Pull up to the entrance to drop off your items, then move your car to park or use valet.
  • You cannot leave your car unattended while setting up your booth.
  • Please only bring items that can be transported on a bell cart. You are responsible for your materials throughout move in and move out.
Helium Balloons Event Management does not allow helium balloons to be used as part of an exhibitors display nor may they be distributed. The use of glitter, confetti, sand, or simulated snow types of material, as well as popcorn, is NOT permitted. Any costs incurred by Event Management for the removal of these items will be charged to the exhibiting company.
Liability Insurance Exhibitors are encouraged to carry their own general liability insurance as well as any additional property or theft insurance they deem appropriate, but are no longer required to provide to Event Management evidence of that insurance or name Diversified Communications as an additional insured on the exhibitor’s policy. As has always been the case, exhibitors remain exclusively responsible for theft or damage to their personal property and are advised to secure their valuables at all times.     
Maintaining Professionalism

Event Management reserves the right to prohibit or remove any exhibit which, in its sole discretion, detracts 
from the general character of the exhibition or consists of products or services inconsistent with the purpose of the exhibition. The right to prohibit includes persons (dressed in a sexually suggestive or offensive manner), things, conduct, printed matter, or anything of a character which the organizers, in their sole discretion determines objectionable. In the event of such prohibition or removal, the organizers shall not be liable for any damages, including refunds or other exhibit expenses.

Music, Photographs & other Copyright Material Each exhibitor is responsible for obtaining all necessary licenses and permits to use recorded music, photographs and other copyrighted material in exhibitor’s booth or display. No exhibitor will be permitted to play, broadcast, or have performed any recorded music or use any other copyrighted material, such as photographs or other artistic works, without first presenting proof satisfactory to Event Producer that the exhibitor has, or does not need, a license to use such recorded music or copyrighted material. Event Producer reserves the right to remove or prohibit from the exhibit hall all or any part of any booth or display which incorporates recorded music, photographs, or other copyrighted material and for which the exhibitor fails to produce proof that the exhibitor holds all required licenses. The exhibitor shall remain liable for and shall indemnify, defend, and hold Event Producer, its directors, officers, agents, and employees harmless from all loss, costs, claims, causes of action, suits, damages, liability, expenses, and costs, including reasonable attorney’s fees, arising from or out of any violation or infringement (or claimed violation or infringement) by exhibitor, exhibitor’s agents, or employees of any patent, copyright, or trade secret rights or privileges.
Off-Site Events Our agreement with you prohibits hosting off-site events during the conference and exposition hours. If you decide to host an event during authorized hours, we ask that you please share your plans with us in advance. Please contact Kelley Burich at 207-842-5554 or kburich@divcom.com.

Operating Your Exhibit &
Sound Level

  • All activities must be contained within the exhibit area described in your application for exhibit space. No selling or promoting will be allowed in the aisles, other exhibitor booths, entrance/exits, or other public areas. Promotion of other events is strictly prohibited.
  • Attendees viewing video monitors must be within your exhibit space, not crowded in the aisles.
  • Music may not exceed background audio level. All speakers must be facing into the exhibitor’s booth and not away from the booth. Loudspeakers and carnival tactics will not be allowed. Please be a considerate neighbor. Event Management reserves the right to shut down any receptions, presentations, or other activities which are deemed obstructive or prohibitive for neighboring booths to be able to conduct business.
Photography & Videography  Due to the sensitive nature of new products and unique displays accessible at the event, photographs or video of the stands of other Exhibitors' booths on the Event exhibit floor or screen shots of others' virtual booths are prohibited. Attending personnel of exhibitors or qualified press must seek advance written approval from Diversified to photograph, film or make audio recordings at the Event and must abide by all conditions imposed. 
Security
The exposition will maintain security service in the exposition area from the initial move-in period until the last piece of freight is removed. However, exhibitors are reminded that they are responsible for the protection of their own products and exhibit materials. All persons in the exhibit area must wear a badge at all times, including during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff. If you wish to order your own private booth guard, please contact Kayla Gonzalez at Kayla.Gonzalez@whitelodging.com or by phone at 512.457.1111

Show Colors

Intersolar & Energy Storage North America Texas exhibit spaces will be decorated with black back and side drape. Changes in drape patterns or colors are not allowed without consent from Event Management. The exhibit area/booths and exhibit hall aisles will be carpeted with existing hotel carpet.
No Early Breakdown All stands must be staffed during all expo hours. Exhibitors are NOT allowed to break down or remove any part of their exhibit, equipment, display material or merchandise from the exhibit hall before the official close of the event at 1:00 PM, Wednesday, November 20th 2024. Please review the Event Schedule and plan accordingly when booking travel for the event.
Smoking

The event venue is a non-smoking facility which includes vaping & electronic cigarettes. 

Wireless Internet Wireless Internet (Wi-Fi) is available throughout public areas of the venue and in the exhibit hall. If you are streaming a video or presentation from the internet and uninterrupted bandwidth is vital, we recommend purchasing a dedicated internet drop for your booth.


Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!