Monday, January 29, 11:00 AM - 12:00 PM

Roll The Dice on a New INTIX Friend for Life: Membership Connections & Mentor Program Meet & Greet

Room: Octavius 4

Monday, January 29, 12:00 PM - 6:00 PM

Registration Desk Open

Room: Octavius Pre-function

Monday, January 29, 1:00 PM

Venue Tour: Formula 1 - The Grand Prix Plaza

Room: 4400 Koval Lane. Las Vegas, NV 89109

Venue Tour: Smith Center for the Performing Arts

Room: 361 Symphony Park Avenue, Las Vegas, NV 89106

Monday, January 29, 4:15 PM - 5:30 PM

Take a Ride on the High Roller!

Room: 3545 S Las Vegas Blvd, Las Vegas, NV 89109

Monday, January 29, 5:30 PM - 7:30 PM

INTIX 2024 Kick-off & Welcome to Las Vegas Opening Event

Room: Brooklyn Bowl 3545 S Las Vegas Blvd, Las Vegas, NV

Monday, January 29, 8:00 PM - 9:30 PM

See Tickets Welcome Cocktail Hour

Room: Octavius Balcony & Pre-function

Tuesday, January 30, 8:00 AM - 6:00 PM

Registration & Hospitality Desk Open

Room: Octavius Pre-function

Tuesday, January 30, 8:30 AM - 9:00 AM

Networking Break

Room: Augustus 3-6

Tuesday, January 30, 9:00 AM - 10:00 AM

Opening & Welcome General Session

Room: Augustus 3-6

Tuesday, January 30, 10:00 AM - 10:30 AM

Networking Break

Room: Octavius Pre-function

Tuesday, January 30, 10:30 AM

Beyond the Ticket: Harness the Power of Event Technology

Room: Octavius 4

Change Champions: Igniting Success and Thriving in the Midst of Change

Room: Octavius 2-3

It's a Small (Ticketing) World - Exploring Common Challenges and Themes Across the Industry

Room: Octavius 5

Make Innovation Routine: Practical Steps For Creating a Culture of Innovation

Room: Octavius 6-8

Success Starts in the Box Office: Maximize Your Team’s Potential to Drive Revenue and Build Relationships

Room: Octavius 17-18

Tuesday, January 30, 12:10 PM - 1:30 PM

Welcome Lunch

Room: Augustus 3-6

Tuesday, January 30, 1:45 PM - 2:45 PM

The Regionals Vegas Vacation

Room: Octavius 14

Tuesday, January 30, 1:45 PM

Breakout by Venue Type: Agencies/Distributors/Secondary Market

Room: Octavius 4

Breakout by Venue Type: Arenas/Large Venues/Concerts/Presenters

Room: Octavius 17-18

Breakout by Venue Type: Attractions/Museums/Zoos/Institutional

Room: Octavius 2-3

Breakout by Venue Type: Festivals/Fairs

Room: Octavius 20

Breakout by Venue Type: Performing Arts/PACs/Presenters/Broadway/Theaters

Room: Octavius 6-8

Breakout by Venue Type: Pro Sports & College Athletics

Room: Octavius 5

Breakout by Venue Type: Small Venues

Room: Octavius 9

Tuesday, January 30, 3:15 PM - 3:45 PM

Networking Break

Room: Octavius Pre-function

Tuesday, January 30, 4:00 PM - 5:30 PM

Opening Keynote - Commitment to Excellence: Providing a World-Class Guest Experience

Room: Augustus 3-6

Tuesday, January 30, 5:30 PM - 7:30 PM

Exhibit Hall Grand Opening Reception sponsored by SeatGeek

Room: Octavius 24-25

Tuesday, January 30, 9:30 PM - 11:00 PM

After Hours sponsored by Logitix

Room: Octavius Balcony & Pre-function

Wednesday, January 31, 8:00 AM - 8:30 AM

Networking Break

Room: Augustus 3-6

Wednesday, January 31, 8:00 AM - 5:00 PM

Registration & Hospitality Desk Open

Room: Octavius Pre-function

Wednesday, January 31, 8:30 AM - 10:00 AM

INTIX Town Hall: Glamour, Grit, and Greatness: Women Leaders in Vegas Entertainment

Room: Augustus 3-6

Wednesday, January 31, 10:00 AM - 11:00 AM

Exhibit Hall Morning Mixer sponsored by VBO Tickets

Room: Octavius 24-25

Wednesday, January 31, 11:00 AM - 11:30 AM

Revolutionizing the Game: The Strategic Shift to In-House Ticketing in European Sports and Entertainment and why the US Market is primed for this change

Room: Octavius 13

Wednesday, January 31, 11:00 AM

Boost Online Conversion Rates with Simple Changes to Key Consumer Touchpoints

Room: Octavius 23

Crushing It in the Blended Marketplace Era

Room: Octavius 17-18

Cybersecurity: A Critical and Imperative Priority

Room: Octavius 5

Going Cashless. Increasing Engagement. Diversifying Fundraising.

Room: Octavius 1

Inspiring Greatness With Your Employees and Teams

Room: Octavius 2-3

Modeling Manifests to Market Demand

Room: Octavius 4

Navigating Chargebacks with Visa's CE3 Guidelines: Safeguarding Event Ticketing Merchants and Customers

Room: Octavius 9

Over the Top and Connected TV: Enriching Digital Marketing With Video to Engage Audiences and Attract the Next Generation

Room: Octavius 6-8

Strategic Accessibility Planning

Room: Octavius 14

The 5 Metrics Worth Betting On

Room: Octavius 20

Wednesday, January 31, 11:30 AM - 12:00 PM

Harmonizing Impact: How Ticketing and Partnerships Can Work Together for Greater Brand Impact

Room: Octavius 13

Wednesday, January 31, 12:15 PM - 2:15 PM

Awards Lunch

Room: Augustus 3-6

Wednesday, January 31, 2:15 PM - 3:45 PM

Exhibit Hall Open with Dessert

Room: Octavius 24-25

Wednesday, January 31, 3:45 PM - 4:15 PM

Turning Empty Seats Into Your Future Subscribers

Room: Octavius 13

Wednesday, January 31, 3:45 PM

15 Years and 20,000 Marketing Experiments Later: How to Listen to Customers and Find What Works

Room: Octavius 17-18

Dynamic Pricing in Action featuring the Austin Symphony Orchestra

Room: Octavius 20

Flexibility In a Changing Marketplace: How Ticketing Must Adapt to Producer Needs

Room: Octavius 6-8

Glitz, Glamour and Ticketing: Vegas Disruptor Spiegelworld Reveals How They Reinvented the Game with Ticketing

Room: Octavius 14

How the Heck Did I Miss That Journey Concert?

Room: Octavius 5

Navigating the Crossroads of Credentials and Access Control

Room: Octavius 9

Reducing Barriers: Creating Opportunities For Administrators of Color

Room: Octavius 4

Reimagining the Online Audience Experience with the LA Philharmonic

Room: Octavius 1

Venue to Vendor and Back Again: Navigating a Career in Ticketing

Room: Octavius 2-3

Work Smarter, Not Harder, with TodayTix Group

Room: Octavius 23

Wednesday, January 31, 4:15 PM - 4:45 PM

Member Connection Committee: Who, What and Why

Room: Octavius 13

Wednesday, January 31, 5:00 PM - 5:30 PM

Women in Ticketing Group Meet-Up and Photo

Room: Octavius Pre-function

Wednesday, January 31, 5:00 PM - 6:30 PM

INTIX Happy Hour sponsored by ID&C

Room: Octavius Balcony & Pre-function

Wednesday, January 31, 6:30 PM - 9:00 PM

We’re giving you a night off! Go play, network, dine and engage with your peers, vendors and colleagues.

Room: Offsite

Wednesday, January 31, 9:30 PM - 11:30 PM

Late Night Social Sponsored by AudienceView

Room: Octavius Balcony & Pre-function

Thursday, February 01, 8:00 AM - 12:00 PM

Registration & Hospitality Desk Open

Room: Octavius Pre-function

Thursday, February 01, 8:30 AM - 9:00 AM

Networking Break

Room: Augustus 3-6

Thursday, February 01, 9:00 AM - 10:30 AM

Roundtable General Session: Ticket to Allyship

Room: Augustus 3-6

Thursday, February 01, 10:45 AM - 11:15 AM

Moving to America: Learnings From a Global Market

Room: Octavius 13

Thursday, February 01, 10:45 AM

Being Responsible For Your Own Inspired Career

Room: Octavius 2-3

Future-Proofing Your Access Control Investments

Room: Octavius 6-8

Improving Patron Experiences through Nightlife Harm Reduction

Room: Octavius 23

New Distribution, New Revenue, New Audiences and New Tools!

Room: Octavius 17-18

Sell More Tickets and Increase Net Promoter Scores: What Else Can LLMs Like ChatGPT Do for You?

Room: Octavius 20

Simplifying Your Ticketing Systems: Unlocking the Benefits of Centralized Ticketing

Room: Octavius 4

Tackling the Shadows: Unraveling E-Commerce Fraud in Event Ticketing

Room: Octavius 9

This Calls For a Spreadsheet!

Room: Octavius 1

Ticket Bots: Understanding the Threat & Safeguarding Your Onsales

Room: Octavius 5

We Are the (Access) Champions: Best Practices for Accessible and Inclusive Customer Service

Room: Octavius 14

Thursday, February 01, 11:15 AM - 11:45 AM

Ticketing Trends in London's West End

Room: Octavius 13

Thursday, February 01, 12:00 PM - 12:30 PM

An Insight into Audience & Event Challenges

Room: Octavius 13

Thursday, February 01, 12:00 PM

AI for Nonprofits: Transforming Fundraising in the Digital Age

Room: Octavius 1

Confessions of a Tech Dropout: From Google Guru to Sports Marketing Professor

Room: Octavius 17-18

Customers Attract Customers: Trends, Best Practices and Strategies for Digital Audience Engagement and Diversity

Room: Octavius 9

Employee First, Guest Forever: Building the Future of CX

Room: Octavius 6-8

Fire Yourself: The Art of Effective Delegation

Room: Octavius 2-3

Forgiveness, Not Permission : Why We (Sometimes) Need to Break the Rules

Room: Octavius 23

How to Survive 125 Years in the Ticketing Industry

Room: Octavius 4

How We Used Mental Health as Our Human Resources Guide

Room: Octavius 14

Make More From Your Audience: Free Revenue You're Missing Out On

Room: Octavious 5

Trends in Audience Behavior: Loyalty Programs

Room: Octavius 20

Thursday, February 01, 12:30 PM - 1:00 PM

Three Different Walks

Room: Octavius 13

Thursday, February 01, 1:00 PM - 2:30 PM

Exhibit Hall Open with Lunch

Room: Octavius 24-25

Thursday, February 01, 2:30 PM - 4:00 PM

Closing Keynote - Ticket to Tomorrow: Imagining the Future of Event Experiences

Room: Augustus 3-6