Diversity & Inclusion’s Impact on Workers’ Compensation & Disability Strategies

  • Room: South Pacific D
  • Session Number: DM2
Wednesday, December 06, 2017: 2:30 PM - 3:45 PM


Azurely Kerr
SVP Absence Management Ops
Sedgwick Claims Management Services, Inc.
Janice Van Allen
Senior Director of Workers’ Co
Walmart Stores Inc


Changing U.S. population demographics mean workers now exhibit more differences in age, cultural background, gender, religion, sexual orientation and physical capabilities. Diverse backgrounds and life experiences can cause employees to have varying communication needs and preferences, approach medical care and treatment options differently, and perceive recovery and return-to-work initiatives in their own way. Janice Van Allen and Azurely Kerr will discuss strategies for managing diversity’s impact on workforce hiring and training practices, communication strategies, application of technology, and how organizations manage their workers’ compensation and disability programs.


Learning Objectives

Prepare for shifting population and workforce demographics
Explain diversity’s impact on workers’ comp and disability programs
Define strategies for improving workers’ comp and disability