PeopleMetrics helps pharmaceutical companies listen to and act on patient, HCP and caregiver feedback. Companies like Takeda, Ultragenyx, Vertex and Alnylam use the PeopleMetrics Patient Services Compass™ to improve onboarding, identify adherence risks and benchmark their performance.
The Amazon best seller "PHARMA CUSTOMER EXPERIENCE 20 Secrets to 10x Your CX and Boost Patient Outcomes” was written by the PeopleMetrics Founder & CEO, Sean McDade.
Visit www.peoplemetrics.com for more information.