Symposium attendees will attend all three symposium sessions. Attendees will be divided into three groups that rotate to each session, ensuring a small group environment that encourages participation. Data Collection: Building Defensible Inspection Reports Instructor: Jon Namba Accurate, well-documented data is the foundation of every credible inspection report. This session is designed to... ...read more...

This course provides instruction about different types of wood and their technical attributes as flooring products, how to sell wood against “wood-look” floor coverings, and the benefits of real wood flooring. Also includes minimizing claims and call-backs, guiding the customer to the right species and floor type for their lifestyle,... ...read more...

Preparing your company for succession is essential, whether you plan to transition in the near future or years down the road. This session will guide wood flooring business owners, contractors, distributors, and suppliers through the key steps of succession planning....