By implementing emotion detecting algorithm through face recognition technology based on CNN(Convolutional Neural Network) and providing intelligent ordering system to collect customers' data, identification of returning customers and tailored service for regular customers, we can enhance customers' experience and their loyalty in terms of B2C benefits and deliver extra values for B2B customers(store owners, headquarters) such as AI enabled CRM system and its database to be used for distinctly different marketing automation.
We developed software platform for robots and kiosks that use computer vision technology to collect customers' data such as facial ID, gender, age, and 7 different emotions. Our proprietary machine learning software collects the customers' key metrics like ordering patterns and spending budgets to understand more about customers. Our goal is to achieve that our machine-learning software platform will be optimized and perfected through accumulating customer's data, where it can be extended into ECO platform to cover service industry. Eventually, Roborus will be at the center of AI enabled CRM solution providing the global standard and domain expert of "Innovative AI Platform".