CO-LOCATED WITH HEALTHY FOOD EXPO WEST & COFFEE FEST

AUGUST 19-21, 2018 | LOS ANGELES CONVENTION CENTER

How to Become a RockStar Restaurant

  • Room: Room 304 AB
  • Session Number: ROCK
Sunday, August 19, 2018: 10:00 AM - 12:30 PM

Speaker(s)

Presenter
Darren S. Denington
President/Founder
Service with Style Hospitality Group

Description

We all understand that operating a restaurant in today’s business climate is extremely challenging.  Numerous critical projects are regularly set aside so that we can get through the busy days.  Training your staff is usually on top of that list because of lack of time, employee turnover, available resources and outdated systems and materials. How do you deliver the best service for your brand and your bottom line?
This rare and high-level training seminar will cover:
  • How to implement a great training program
  • Handling guest complaints and building loyal followers
  • Suggestive selling that improves the experience
  • Properly running a great shift
  • Identify everyone’s role and responsibilities
  • How to truly connect with your guests 
  • Practical service skills 
  • Driving sales by utlizing the entire team
  • Understanding and improve team morale
  • The root of great service                                                                                   
Open to Servers, Bartenders, Key Employees, Managers, and Owners. Registration is $99.00 for you & a guest!

Track(s)





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