Chicago,  IL 
United States
  • Booth: 1223

Stop at Booth 1223 & discover how we can protect your brand.

Total safety begins with ServSafe training and certification. From Food Manager Certification, Food Handler, Responsible Alcohol Service Training and Allergens, we've got you covered.

We work with multi-unit chains that are 100% corporate owned and those that are heavily franchised, and with independent operators. Restaurants, health departments, hotels, healthcare facilities, schools, corrections, and the U.S. military have all put their trust into ServSafe.

Available in print and online. Protect your Customers, your Employees and your Brand with ServSafe.

We officially launched ServSafe Workplace and ServSuccess- 2 new programs to better the "image" of the industry. 

Servsafe Workplace is a suite of products developed to help create and mainatain a positive workplae environment. Sexual Harassment Prevention training and Understanding Unconscious Bias in Restaurants are now available.

ServSuccess is new credential based curriculum designed for career development in the industry. 3 new credentials can be earned with a combination of online training, on the job experience and certification exams.

Brands: ServSafe ServSuccess

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    Products developed to help create & maintain a safe & positive workplace environment.
    Sexual Harassment Prevention Training - California approved
    Understanding Unconscious Bias in Restaurants- Manager and Employee versions

  • Sexual Harassment Prevention Training- Available in English and Spanish. Available in Manager and Employee versions.


    • The definition of sexual harassment
    • The impact of sexual harassment on individuals, the culture, and the business
    • How to recognize unacceptable conduct
    • How and when to report sexual harassment
    • How to identify employer and manager liability for reporting and addressing sexual harassment
    • How to investigate sexual harassment claims in the workplace
    • How to create a harassment-free culture in the workplace
    • California State laws

    Understanding Unconscious Bias in Restaurants- Available in English and Spanish. Available in Manager and Employee versions.


    • Understanding Bias
    • The Impact of Bias at Work
    • Dealing with Bias: Ours and Others
    • Dealing with Bias:  A Manager’s Perspective
    • Managing Interactions with Guests
    • Managing Employee Interactions
    • Crisis Management

    ServSuccess™ is the new career development offering for the restaurant and hospitality industry developed by the National Restaurant Association to help attract and retain talent.


  • The restaurant industry is often viewed as a transient, part time, dead-end job. On average, it costs nearly $2,000 to recruit and train a new employee. With an industry average turnover rate of 61%, this costs businesses an average of $150,000 per year…per location.

    • 93% of employees would stay at a company longer if it invested in their careers
    • 87% of millennials say training and development is crucial to a job

    It’s time we addressed the misconception that the restaurant industry is a place for short-term jobs, not long-term careers.

    That’s why we developed ServSuccess, a career development platform with the goal of creating high-quality professional learning and certifications for the restaurant and hospitality industry.

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