Your Guest Experience Platform.
Our powerful hospitality platform helps our hotel partners around the world to boost revenues, drive down costs, and deliver a touchless experience to guests.
We enable hoteliers to drive F&B sales by on average 20-40% - find out how below.
F&B ordering Guest directory Service requests
Why choose IRIS®?
90+
Countries
200+
Cities
70+
Brands
3m+
Orders per year
Increase revenue and offer guests greater flexibility.
Boost revenue
Suggestive upsell, zero guilt ordering, accept multiple orders at once, no need to hang on the phone. Instant menu changes - the property is in full control.
Drive down costs
Free up valuable resources by receiving orders into a structured ticketing system or directly to POS. 100% accuracy leading to less waste and saving on average up to 4 minutes processing time per order.
Be in guest’s hands
Exceed the guests expectations by giving them everything they need on the device they want to use. Information, directions, service requests, F&B ordering - its all covered in our platform.
For your hotel
Ease the workload, automate processes and save time!
Turn tables faster
Servers can turn tables faster when guests are in control of ordering and paying.
Increase order value
Typical order value increases by 20% using IRIS® - and increased order value leads to more tips/gratuities.
Streamline processes with self-serving
Provide your guests with all the info they need (requests, allergens/calories, policies etc.) in the palm of their hands.
Empower your team to manage their workflow.
Be more resilient
Guests expect digital technology in a standard F&B environment. The IRIS® platform reinforces your commitment to guests’ well-being.
Free up valuable staff time
Give guests the power to self-order - freeing up time to focus on the important things.
Empower guests ‘around-the-clock’.
Serve food to your guests quicker. Guests don't have to wait to order and can order anytime, anywhere.
Success stories
Some reviews by our customers
Try a demo
See the magic happen on your mobile or tablet.
Scan the code using your camera to launch the IRIS® Guest demo web app.
For your guests
So, what can IRIS® do for your guests?
F&B order and pay
Make ordering and paying for food and drinks easier than ever for your guests. Make it flexible - Eat-In, Take Away, Pick-Up, Room Service or Deliver to Table, they’re all covered.
Guest experience platform
The IRIS® hospitality platform (IRIS® GXP) empowers hotels to be better - so that you can provide a guest-facing solution, which allows you to focus on doing your magic!
Contactless experience
Allow guests to scan a QR code, browse useful information, request services and order F&B - all from the comfort of their own device.
Increase revenue and enable guest food and drink orders.
F&B reimagined
Order and pay for food and beverages securely, all without swiping a card, opening a tab or signing a receipt.
Order food and drinks 24/7
Deliver food to your guests wherever they are in your hotel. Guests don't have to wait in line or on the phone to order and can order anytime, anywhere.
Seamless integration directly into the POS!
Independent, boutique, or B&B? Otelio® is here for you.
Otelio® is an affordable, templated web app designed to get independent hotels up and running with a digital solution in a matter of minutes!
The best app-free experience built for the modern hotel guest making food and drink ordering easy, service requests instant, and hotel info accessible.
No expensive integrations needed.
Otelio® is powered by IRIS® Software Systems
