UniFocus  

Operations: Maximize staff productivity with seamless workflows

A great guest experience starts with quality service. Our mobile-first tools help teams manage workflows in real-time and on-the-go. Robust integrations and reporting save admin time and surface business insights. Running a hospitality business involves a lot of moving parts. Our easy and powerful tools help you improve productivity, drive guest satisfaction and manage tasks across departments, right from your phone.

Service Operations

• - Improve productivity and drive guest satisfaction 
• - Assign tasks, create checklists, and ensure resolution–right from your phone
• - Mobile-first & multilingual, with support for +180 languages
• - Robust reporting helps identify trends, track financial impact, and send reports to management

All in One Place

• - Integrate your Property Management System (PMS) for real-time updates
• - Data and tasks automatically flow across the UniFocus suite, including Scheduling and Time & Attendance
• - Seamless workflows save admin time and get more efficient over time
• - Assign and track tasks across departments

Click this link to learn more about what Unifocus's Operations can do for you.

Manage punches and payments all in one place.

No manager can fix last week’s overtime costs. But you can control this week’s—if you have visibility. Unifocus’ Time & Attendance is an automated, timekeeping tool that gives managers all the detailed information they need to react in real time and manage labor more effectively. The system shows a consolidated, single-page report that allows

managers to access schedules, track overtime and tip pools, edit punches, and more from any device.

The Attendance Dashboard clearly illustrates punch-to-schedule violations immediately—before payroll closes— streamlining manager time and effort and reducing or eliminating the cumbersome process of handling retropay. The mobile application and labor management system integrate seamlessly. Together, they give employees the ability to

manage their schedules quickly and easily, enhancing work/life balance, and allow management to forecast, budget, plan, and more. It also allows real-time visibility into who’s on the clock, who’s coming in, and who’s late, all while taking the manual labor out of calculations and adjustments.

All this adds up to less time tied to a desk and more time on the floor with guests.

Click this link to learn more about Unifocus's Time and Attendance.

Schedule smarter and make better decisions.

Labor is a service business’s greatest asset – and biggest expense. Your manager’s challenge: optimize staffing to meet the needs of the business from a quality and bottom-line perspective while giving team members confidence that they can balance their work and personal lives. This requires busy managers to forecast demand accurately, align staffing with work rules and labor standards, keep track of team members’ availability, manage time-off requests, create schedules that work for everyone and effectively assess performance. All while staying in compliance.

Schedule smarter with best-in-class tools. We make it as easy as possible to schedule teams–with even more cost efficiency over time. Real-time analytics and automated insights help you keep an eye on your business.

Experience the Power of ONE

Impactful workforce optimization happens when operators are equipped with real-time labor forecasting, budgeting, execution, employee and guest insights. 

Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. They are your biggest asset, and likely your biggest controllable cost. Workforce optimization is more than just scheduling or labor management – it’s where efficiency and compliance meet service.

Many labor management tools can simplify your requirements, but don’t provide the solution to help your managers optimize labor performance or connect the dots from forecast to scheduling to guest experience to revenue growth.

Unifocus automates forecasts and schedules based on business demand, employee availability, service standards, and work rules.

Our platform is an end-to-end workforce management software that replaces multiple point solutions and delivers maximized performance and productivity while delivering an exceptional guest experience.