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HITEC Dallas 2021 Frequently Asked Questions

Please bookmark this page for future reference. Information will be added as it becomes available.


General Exhibiting FAQs

How do I rent a booth?

Login to the HITEC Dallas Booth Sales site using your company password. If your company has never participated in a HITEC event in the past, you must create a company record here prior to logging in. You can retrieve your company password using the "Retrieve Password" function on the login page.
Once logged into your company record, proceed through the rental process providing company information, primary contact details, booth selection, payment method, and agreeing to the terms and conditions of rental.
After completing the rental you will receive two (2) emails: one with confirmation and a link to your invoice, and the other with a copy of your contract. Please save both emails for your records. Use the link and password provided in these emails to login to the Exhibitor Console to access your financials, pay any balances owed, view exhibitor resources, and complete exhibitor tasks.


May I speak with someone at HFTP I have questions about the process?

Yes. Contact sales@hftp.org.


Can our company rent a smaller booth than we rented for HITEC San Antonio?

Yes. Exhibitors may always opt for a different booth configuration each time they participate at HITEC. Companies who downsize and have deferred funds from HITEC San Antonio should see the Booth Payment FAQs - Excess Deferred Funds for more details.

My company deferred funds from HITEC San Antonio/ CYBER HITEC. How can I pay for my rental with these funds?

Various payment options will be available to choose from during the rental process. To pay with previously deferred funds during rental select the following during your booth rental checkout:

  1. Payment Option: Pay by Invoice
  2. Payment Method: Transfer Deferred Funds

This will automatically apply your available funds to your order once the rental process is complete. Note: Selecting this option does not provide a $0.00 balance unless your company has sufficient funds to cover the full rental cost. Companies with insufficient funds or no deferred funds which select this payment option will receive an invoice for the balance owed and will be expected to pay said balance by the appropriate due date.


What if the deferred funds do not cover the full cost of my 2021 rental? (Insufficient Deferred Funds

If the total amount of HITEC Dallas exhibit fees is greater than the amount of available transferred funds, the Exhibitor will be expected to pay the balance owed in the amount of and according to the payment deadlines as described above. The Exhibitor will be sent an invoice for the remaining balance following their rental.


What if the value of my deferred funds is greater than my 2021 rental? (Excess Deferred Funds)

Companies with available funds exceeding the total cost of HITEC Dallas rental fees will have the opportunity to apply remaining balances to HFTP membership, other HFTP produced events, HFTP advertising opportunities, or HITEC Dallas sponsorships. Refunds will not be provided for companies with available funds which exceed the amount owed at the time of rental (deposit).


Can we pay by credit card instead of using our deferred funds?

If your company has decided to pay for your 2021 purchase with a new transaction instead of your deferred funds, you will select the following payment options during rental:

  1. Payment Option: Pay by Credit Card
  2. Payment Method: Visa/AMEX/Mastercard

Once the rental is complete and payment is received, please contact the HFTP Exhibits and Accounting Departments to discuss available options for redistributing the previously deferred funds.

What are the 2021 booth rental prices?

All booth prices are available on the Booth Fees & Sales Information page. Use the Booth Fee Calculator to get a quick estimate of your booth fees based on your booth size and company type.


Is payment due at time of rental?

A non-refundable 30% deposit is required for all exhibiting companies. View the Payment Calendar for payment deadlines. Companies with deferred funds will have the full value of their deferral applied to their balance at the time of rental. If the company’s deferred funds do not meet the 30% deposit requirement, the difference will be due on the assigned Net 30 due date.


When is the balance of the booth due?

Booth payments are to be paid in three (3) installments leading up to the event.

Deferred funds will be applied in full at the time of the booth rental. The payment schedule for deferred funds will vary by company. For example: Company A has $3,990 USD in deferred funds, and has rented a 10'x20' Corner booth for $7,780 USD. The deferred funds ($3,990 USD) are equal to 50% of the 2021 booth fee, and would all be applied at the time of rental. Company A would only have to submit the final booth payment of 50% by June 18, 2021. View full details on the payment policy in the HITEC Dallas Exhibitor Guide - Booth Reservation and Payment Policy.


How can I access my financial statement/invoice?

The Primary Contact assigned during the rental process will receive two follow-up e-mails confirming the rental purchase.

  1. Welcome + Next Steps e-mail with a link to your Exhibitor Console. Use the password provided to access your Financial Statement, update your company details, and complete assigned Exhibitor Tasks.
  2. Emailed copy of digital Exhibit Space Rental Agreement digitally signed during the rental.

What is the HITEC Dallas booth rental cancellation policy?

Show Management has determined a non-refundable deposit of 30% of the total booth fee as a reasonable and just amount of liquidated damages for cancellations at any stage in the event cycle. The non-refundable deposit will not be returned in any case of event cancellation, postponement, or Exhibitor cancellation. In addition to the non-refundable deposit, it is agreed that the following sums will be reasonable and just liquidated damages for cancellations of exhibit space with respect to the following dates:
March 19-June 17, 2021:50% of the total booth fee for released booths will be retained by HFTP.
After June 18, 2021: 100% of the total booth fee for released booths will be retained by HFTP.

All cancellations must be submitted in writing to Show Management and will be effective immediately upon receipt. Booth space shall be considered canceled as of the date written notice is received in the HFTP office. Upon cancellation of exhibit space, Exhibitor has no rights to the canceled space and HFTP will release it for sale without obligation for refund to the Exhibitor except as noted above.

Monies forfeited due to cancellation of space cannot be applied to future events, registration fees, memberships, or other services, unless express permission is offered by the Association. Exhibitors that cancel their exhibit space but want to attend HITEC must register as an attendee and pay the appropriate registration fee.

A reduction of exhibit space will be considered a cancellation and will be governed by the same policies as cancellations. Reduction of space may result in relocation. View the HITEC Dallas Exhibitor Guide for all contract terms and conditions and display guidelines.


What is the cancellation policy if HITEC Dallas is postponed or cancelled due to a Force Majeure event?

View the HITEC Dallas Exhibitor Guide - Force Majeure Clause (#20).


What if my company cannot attend due to COVID-19 related travel restrictions?

HFTP will allow companies to cancel without penalty if their team is unable to attend the event in person due to a government mandated travel restriction which is in force over the dates of HITEC Dallas. Company specific travel restrictions or limitations are not accepted as approved cancellation cause.

When is HITEC Dallas?

September 27-30, 2021


Where is HITEC Dallas?

Kay Bailey Hutchison Convention Center (KBHCC) in Dallas, Texas, USA. View the full address and convention center information on their website here.


What are the HITEC Dallas Exhibit Hall hours?

Move-In Show Hours Move-Out***
Early Move-In for Island Booths (20’x20’ or larger)*
Saturday, September 25

11:00 a.m. – 5:00 p.m. CDT

Sunday, September 26
8:00 a.m. – 5:00 p.m. CDT

Monday, September 27
8:00 a.m. – 7:00 p.m. CDT
Tuesday, September 28
10:00 a.m. – 4:00 p.m. CDT

Wednesday, September 29*
10:00 a.m. – 3:00 p.m. CDT

Thursday, September 30*
10:00 a.m. – 2:00 p.m. CDT
Dedicated Pre-Show Private Appointment Hours on Wednesday and Thursday*
8:00 – 10:00 a.m. CDT
Thursday, September 30
2:00 – 10:00 p.m. CDT

Friday, October 1
8:00 a.m. – 3:00 p.m. CDT

*Early Move-In access for eligible island booths must receive pre-approval from Show Management. Early Move-In request information will be available May 2021.
**Private Appointment Hours allow Exhibitors to invite registered HITEC attendees to visit their booth prior to official Exhibit Hall Hours.
***Move-In/Move-Out: All exhibits must bet set by 8:00 a.m. CDT on Tuesday, September 28 and may not be dismantled before 2:00 p.m. on Thursday, September 30. Failure to follow these rules will result in loss of priority points.


What booth options are available?

The HITEC Dallas Interactive Floor Plan shows all current booth availability. The blue booths are available for rental. To purchase a booth larger than a 10’x10’ (100 sq ft) booth by merging two or more booths, submit a merge request to exhibit@hftp.org.
Note: During Priority Selection Appointments (Jan 11- Feb 19, 2021) HFTP will not accept merge requests prior to your company’s designated appointment time. Booth availability is subject to change based on your appointment time. Companies not eligible for Priority Selection must wait to submit any merge requests until General Sales open on Monday, February 22, 2021.


How can I figure out booth cost before renting a booth?

View the HITEC Dallas Interactive Floor Plan to see current booth availability. After identifying your preferred booth location, navigate to the HITEC Dallas Booth Cost Calculator to receive a booth fee estimate. Follow the instructions on the Booth Cost Calculator page to ensure your estimate is as accurate as possible. Disclaimer: Costs shown on the calculator are intended only for the purposes of providing a cost estimate for anticipated booth fees at HITEC Dallas. Actual pricing may vary based on the booth(s) selected during the booth rental process. Always confirm booth pricing and total fees during your booth rental.


How many attendees typically attend HITEC?

Prior to the COVID-19 global pandemic, HITEC had an average attendance of ~6,000 attendees. As the industry continues to regain its footing following the devastating impact of the pandemic, HFTP anticipates a decreased attendance of about 30%, or 4,500 attendees. HFTP continues to remain dedicated to serving its members and exhibitors by providing resources to help our community through these challenging times.


What kinds of professionals attend HITEC?

The HITEC Dallas Exhibitor Prospectus is still under development. In the meantime, view the HITEC San Antonio Exhibitor Prospectus for sample attendee demographics and companies represented at the show using data from the 2019 event. HFTP does not share attendee information or mailing lists with non-exhibiting companies.


What is the HITEC Dallas Exhibitor Console?

The HITEC Dallas Exhibitor Console is an online hub for all current HITEC Dallas Exhibitors with current booth rentals. When logged into the Exhibitor Console, the Exhibitor can update its company profile, access important Exhibitor Resources, view/print/download Financial Statements and even submit payment for any balances due. The Exhibitor Service Manual, Housing Information, Exhibitor Forms, and other resources will be posted to this site to provide a comprehensive “one-stop-shop” for exhibitor resources. Login to the Exhibitor Console using the same company password used during your initial booth rental.


How do I access my Exhibitor Console

From the blue navigation at the top of this page, hover over the Current Exhibitors menu item. Select Exhibitor Console from the submenu and login on the next page using the same password used during your initial booth rental.

What is included with my booth purchase?

  • Two (2) full conference badges per 10’x10’ (100 square feet) of booth space purchased
  • Exhibit space with 3’ side drape and 8’ back drape in official show colors (show colors to be determined by Show Management)
  • Floor sticker with booth number
  • 44”x7” Standard Booth Identification Sign with Company Name
  • Company Listing in the HITEC website and mobile app
  • Pre-Show Attendee Mailing List in PDF Format
  • Post-Show Attendee Mailing List in Excel Format
  • General show security in exhibit halls


Are any furnishings (carpet, furniture, decorations, etc.) or exhibitor services (A/V, electricity, WiFi, etc.) included with the booth?

No. Booth carpet, furnishings, electricity, and internet are not included in booth rental. All exhibitor services not included in booth rental can be arranged through the official show service providers using the Exhibitor Service Manual (ESM) to be distributed in May 2021. Booth space must be carpeted or covered in alternative flooring at exhibitor’s expense.


How can I order exhibitor services and booth furnishings?

All exhibitor services not included in booth rental can be arranged through the official show service providers using the ESM to be distributed in May 2021.


When will the ESM be distributed?

May 2021.


Who is the official show decorator for HITEC Dallas?

Global Experience Specialists(GES) is the official show decorator for HITEC Dallas. Exhibitors can begin ordering services through GES once the ESM is made available in May 2021.


Can I use an Exhibitor Appointed Contractor (EAC)?

Exhibitors may request to use an EAC for HITEC Dallas. View the HITEC Dallas Exhibitor Guide - EAC Clause (#10)for full details. Exhibitors intending to utilize an EAC must complete the required EAC Form to be provided within the Exhibitor Service Manual.


Do I need to provide a Certificate of Liability Insurance for this event?

Yes. View the HITEC Dallas Exhibitor Guide - Exhibitor Insurance Clause(#12) for all insurance requirements.


Is WiFi provided in the Exhibit Hall?

No. To ensure your booth has the proper internet connection required for conducting a successful show you must order appropriate internet from the KBHCC’s designated provider, SmartCity. Ordering information for this service and more will be provided in the ESM to be distributed in May 2021.


Can I serve food/drinks in my booth?

Yes. All food and beverage distributed within booths must be ordered from the KBHCC’s designated caterer, Centerplate. Exhibitors may not bring in their own food or beverage. Show Management approval is required for any alcoholic beverage service offered within booths. Ordering information for this service and approval forms will be provided in the ESM to be distributed in May 2021.


Where can I find display guidelines for my booth type?

All show display guidelines, as well as specific guidelines by booth type, are found starting on page 11 of the HITEC Dallas Exhibitor Guide.

How many Exhibitor Personnel registrations do I get with my booth purchase?

Two (2) full conference badges per 10’x10’ (100 square feet) of booth space purchased. Refer to your booth rental confirmation email if you are unsure what size booth you purchased.


Can I purchase additional registrations for my staff?

Yes. Registration fees for additional exhibit personnel are listed below:

Advance Purchase On-Site Purchase
Full Conference Exhibit Personnel
*includes access to HITEC Exhibit Hall, all HITEC and Annual Convention programming, and a ticket to the Welcome Reception.
$600 USD $725 USD
Exhibits Only Exhibitor Personnel
*includes access to HITEC Exhibit Hall and a ticket to the Welcome Reception. No access to HITEC or Annual Convention education programming.
$250 USD $300 USD


When can I register my staff?

Exhibitor registration will open in early August. Exhibitor registration is facilitated through Expo Logic. Exhibitors cannot register through Attendee Registration found on the main HITEC Dallas website.


What are the Qualified VIP Buyer Show Passes?

As an added benefit to exhibiting, all HITEC Exhibitors are allowed an unlimited amount of Complimentary qualified buyer registrations. This unique benefit allows exhibitors to invite prospects, current clients, partners, etc. to attend HITEC and visit their booth, completely free. The complimentary registrations are valid for qualified buyers only, as defined by HITEC Management:
Qualified VIP Buyers are professionals employed by hotels, resorts, casinos, clubs, etc. Passes cannot be used by vendors/suppliers, consultants, exhibitor staff or their family, board members, subsidiaries/parent companies, dealers, distributors, resellers, business partners/associates or investors of exhibiting companies
All registrations are subject to approval by HITEC Management and anyone that does not meet the qualifications will be declined.


How do I register my Qualified VIP Buyer Show Passes?

The HITEC Registration team is currently working on enhancements to the Qualified Buyer registration process. Exhibitors and attendees will be notified once the enhancements are complete. Thank you for your patience during this process.


When can I book my housing for HITEC Dallas?

View HITEC Dallas Housing Information

Are there any Exhibitor Speaking Opportunities?

Details about speaking opportunities will be posted to the Exhibitor Console once available. Be sure to bookmark this page as new information will be posted here as it becomes available.

Session Speaker Proposals
All educational programming (session topics, titles, speakers) is determined by the HITEC Advisory Council (HAC). The HAC will meet to establish the HITEC Dallas educational programming in early 2021. After the education session topics and titles are confirmed, a Call for Speakers will be posted to the website for interested parties to submit speaker proposals on any of the available session topics. Be advised that most sessions will already have speakers assigned by the HAC. All speaker proposals are reviewed by the HAC. Submission of speaker proposal does not guarantee approval or selection to speak. General session and Keynote speakers are typically sourced through a third-party speaker's bureau.

Exhibitor Speaking Opportunities - Exhibitor Tutorials and Technology Showcases
HITEC Dallas also offers paid speaking opportunities exclusively for Exhibitors and Sponsors - Exhibitor Tutorials and Technology Showcases. Participating companies are required to submit an application with presentation details, however the presentations do not require approval from the HITEC Advisory Council. Application and pricing details will be posted to the Exhibitor Console once available.


What kind of sponsorship opportunities are available?

View the Sponsorship Gallery to see current opportunities and purchase sponsorships online. Contact sales@hftp.org to discuss a custom sponsorship!

What health and safety measures are being implemented due to COVID-19?

HFTP Event Health and Safety Protocols (PDF)

HFTP Event Health and Safety Protocols (Infographic)

Downtown Dallas COVID Testing Centers

We are pleased to announce that the Kay Bailey Hutchison Convention Center (KBHCC) is GBAC STAR™ accredited. GBAC STAR™ is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:

  • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
  • The proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
  • Highly informed cleaning professionals who are trained for outbreak and infectious disease preparation and response.

View the current KBHCC resources using the links below:


Is there a limit to the number of people we can have in our booth?

No. However, HFTP does encourage its exhibitors to be especially mindful of the number of booth staff you plan to bring to the event and of your booth design layout. HFTP encourages its exhibitors to design their booths to allow a minimum of 3-feet between individuals. It is advised that Exhibitors only plan to bring the number of allotted booth personnel provided with your booth to reduce the appearance of crowding in your booth.

Priority Selection FAQs

When Can I Login to the Sales Portal?

At the time designated in your Priority Selection Appointment e-mail. Your company will not be able to log in prior to your appointed time.


How do I rent a booth?

View How to Complete a Booth Rental Video on the Booth Sales & Information Page for a step by step tutorial for completing a booth rental using the HITEC Dallas Booth Rental Portal.


Can I request to hold space before my appointment time?

No.


If I have a conflict during the appointment time, can someone else from my company reserve the booth?

Yes. The password provided in your Priority Selection Appointment e-mail can be used by anyone in your company. As long as the individual is authorized to sign on behalf of your company, they can complete the rental.


What if I miss my appointment time?

Your company may log in at the time of or any time after your designated appointment time. You will still be able to login after your appointment time to book a booth if you miss your appointment time. However, be advised that space is not held for missed appointments. If you miss your appointment time, your preferred selection may no longer be available.


My company did not receive an email with an appointment time for Priority Selection. How can I find my appointment time?

Companies with fewer than three Priority Points are not eligible for Priority Selection. Those without Priority Selection appointments will be able to book space once General Sales become available on Monday, February 22, 2021. Further details will be sent to companies without reservations closer to that time.


How do I rent my booth during my appointment time?

Booth Sales & Information Page for a step by step tutorial for completing a booth rental using the HITEC Dallas Booth Rental Portal.

At the time of your assigned appointment window, you will login to the HITEC Dallas Booth Sales site using the password provided in your appointment details email. If you have lost the email you can retrieve your password on the login page. Proceed through the rental process providing company information, primary contact details, booth selection, payment method, and agreeing to the terms and conditions of rental.
After completing the rental you will receive two (2) emails: one with confirmation and a link to your invoice, and the other with a copy of your contract. Please save both emails for your records. Use the link and password provided in these emails to login to the Exhibitor Console to access your financials, pay any balances owed, view exhibitor resources, and complete exhibitor tasks.


May I speak with someone at HFTP during my appointment time if I have questions about the process?

Yes. You may request an appointment when completing the Priority Selection RSVP Form sent on December 17, 2020. If you've already submitted the RSVP form and did not request a call, contact sales@hftp.org.


Can our company rent a smaller booth than we rented for HITEC San Antonio?

Yes. Exhibitors may always opt for a different booth configuration each time they participate at HITEC. Companies who downsize and have deferred funds from HITEC San Antonio should see the Booth Payment FAQs - Excess Deferred Funds for more details.


Does renting a smaller booth impact our priority status?

No. Priority points are not impacted by the size of booth you rent. See the full HITEC Priority Point Policies.

What are the 2021 booth rental prices?

All booth prices are available on the HITEC Dallas Exhibiting and Sponsorship website. Use the Booth Fee Calculator to get a quick estimate of your booth fees based on your booth size and company type.


Is payment due at time of rental?

A non-refundable 30% deposit is due at time of rental or within 30 days (Net 30) of completing your rental. Companies with deferred funds will have the full value of their deferral applied to their balance at the time of rental. If the company’s deferred funds do not meet the 30% deposit requirement, the difference will be due on the assigned Net 30 due date. Full details on the HITEC Dallas payment policy and schedule are found on the HITEC Dallas Exhibiting and Sponsorship website.


When is the balance of the booth due?

Booth payments are to be paid in three (3) installments leading up to the event.

Deferred funds will be applied in full at the time of the booth rental. The payment schedule for deferred funds will vary by company. For example: Company A has $3,990 USD in deferred funds, and has rented a 10'x20' Corner booth for $7,780 USD. The deferred funds ($3,990 USD) are equal to 50% of the 2021 booth fee, and would all be applied at the time of rental. Company A would only have to submit the final booth payment of 50% by June 18, 2021. View full details on the payment policy in the HITEC Dallas Exhibitor Guide - Booth Reservation and Payment Policy.


My company deferred funds from HITEC San Antonio/ CYBER HITEC. How can I pay for my rental with these funds?

Various payment options will be available to choose from during the rental process. To pay with previously deferred funds during rental select the following during your booth rental checkout:

  1. Payment Option: Pay by Invoice
  2. Payment Method: Transfer Deferred Funds

This will automatically apply your available funds to your order once the rental process is complete. Note: Selecting this option does not provide a $0.00 balance unless your company has sufficient funds to cover the full rental cost. Companies with insufficient funds or no deferred funds which select this payment option will receive an invoice for the balance owed and will be expected to pay said balance by the appropriate due date.


What if the deferred funds do not cover the full cost of my 2021 rental? (Insufficient Deferred Funds

If the total amount of HITEC Dallas exhibit fees is greater than the amount of available transferred funds, the Exhibitor will be expected to pay the balance owed in the amount of and according to the payment deadlines as described above. The Exhibitor will be sent an invoice for the remaining balance following their rental.


What if the value of my deferred funds is greater than my 2021 rental? (Excess Deferred Funds)

Companies with available funds exceeding the total cost of HITEC Dallas rental fees will have the opportunity to apply remaining balances to HFTP membership, other HFTP produced events, HFTP advertising opportunities, or HITEC Dallas sponsorships. Refunds will not be provided for companies with available funds which exceed the amount owed at the time of rental (deposit).


Can we pay by credit card instead of using our deferred funds?

If your company has decided to pay for your 2021 purchase with a new transaction instead of your deferred funds, you will select the following payment options during rental:

  1. Payment Option: Pay by Credit Card
  2. Payment Method: Visa/AMEX/Mastercard

Once the rental is complete and payment is received, please contact the HFTP Exhibits and Accounting Departments to discuss available options for redistributing the previously deferred funds.


How can I access my financial statement/invoice?

The Primary Contact assigned during the rental process will receive two follow-up e-mails confirming the rental purchase.

  1. Welcome + Next Steps e-mail with a link to your Exhibitor Console. Use the password provided to access your Financial Statement, update your company details, and complete assigned Exhibitor Tasks.
  2. Emailed copy of digital Exhibit Space Rental Agreement digitally signed during the rental.

What is the HITEC Dallas booth rental cancellation policy?

Show Management has determined a non-refundable deposit of 30% of the total booth fee as a reasonable and just amount of liquidated damages for cancellations at any stage in the event cycle. The non-refundable deposit will not be returned in any case of event cancellation, postponement, or Exhibitor cancellation. In addition to the non-refundable deposit, it is agreed that the following sums will be reasonable and just liquidated damages for cancellations of exhibit space with respect to the following dates:
March 19-June 17, 2021:50% of the total booth fee for released booths will be retained by HFTP.
After June 18, 2021: 100% of the total booth fee for released booths will be retained by HFTP.

All cancellations must be submitted in writing to Show Management and will be effective immediately upon receipt. Booth space shall be considered canceled as of the date written notice is received in the HFTP office. Upon cancellation of exhibit space, Exhibitor has no rights to the canceled space and HFTP will release it for sale without obligation for refund to the Exhibitor except as noted above.

Monies forfeited due to cancellation of space cannot be applied to future events, registration fees, memberships, or other services, unless express permission is offered by the Association. Exhibitors that cancel their exhibit space but want to attend HITEC must register as an attendee and pay the appropriate registration fee.

A reduction of exhibit space will be considered a cancellation and will be governed by the same policies as cancellations. Reduction of space may result in relocation. View the HITEC Dallas Exhibitor Guide for all contract terms and conditions and display guidelines.


What is the cancellation policy if HITEC Dallas is postponed or cancelled due to a Force Majeure event?

View the HITEC Dallas Exhibitor Guide - Force Majeure Clause (#20).


What if my company cannot attend due to COVID-19 related travel restrictions?

HFTP will allow companies to cancel without penalty if their team is unable to attend the event in person due to a government mandated travel restriction which is in force over the dates of HITEC Dallas. Company specific travel restrictions or limitations are not accepted as approved cancellation cause.

For Technical Support with this webpage, please contact support.