The cloud-based hospitality software company expands to restaurants, retail, franchises
PHILADELPHIA, Pa – May 26, 2021: EHSolution.com announced today it is rebranding its company and proprietary project planning software as Pacer. The tool, which has been known as 4myRollout, Critical Path and Land-it, is used in 22,000 locations around the world enabling more than 200,000 users in the hospitality industry to plan and execute large scale projects such as hotel openings and new operational initiatives. After 12 years in business, the EHSolution team decided on a name change to better reflect the company’s mission and its applications.
“I’ve worked in hospitality for over 20 years and one of my General Managers often said that there is nothing more important to each of us than our name,” said CEO, Richard Moshenek. “He was trying to instil the importance of wearing name tags. This sentiment stuck with me as I reflected on how we’ve evolved over the years to help our user community stay on pace.”
Pacer makes large scale project planning easier and more efficient, enabling project leaders to communicate with team leads across multiple locations to plan, communicate, and track progress seamlessly, in real time. The application, which has been embraced by hotel organizations, such as Marriott International, Mandarin Oriental, and Hard Rock Hotel & Casinos, can be customized to meet the specific needs of franchises, restaurants, and retail chains to streamline workflow and give management a birds-eye view on project status. Brand deployments, software launches, openings and transitions, human resource initiatives, marketing rollouts, and everything in between can be kept on time and on budget using Pacer. Moshenek developed the software as a solution to a problem he identified while working in the hotel industry, where communication across multiple locations and disciplines was often stilted, slowing progress and creating redundancies.
“Pacer is designed specifically for companies operating multi-location projects, connecting the key players, no matter where they are located, ensuring control and consistency in communication and implementation,” said Moshenek. “In the hospitality business we always try to anticipate our guests’ needs. Pacer allows teams to anticipate their next move and implement accordingly.”
Living templates allow for endless flexibility to customize the rollout of any project. Users see only what the project manager allows them to see, giving team members clarity to act quickly and make informed decisions. Analytics and reporting can be accessed on the go, using iPhone or Android devices, and shared via automated emails.
“Probably the most intuitive application I've ever used,” said Stefan Mirevski, GM at The Capital Hilton. “I had to activate an emergency project on a day notice. With no formal training or instruction, everyone was able to plug-in and start performing. The visibility, dashboard status updates, and reporting functions are exactly what we needed.”
Pacer is unique in the app world as it does not force customers into a pay per user model, giving clients the freedom to add as many people and projects to the app as needed in order to increase accountability. Monthly packages offer flexibility depending on the size and scope of the project.
“This is a product that fill the need perfectly, ensuring that our teams are able to consistently deliver the same experience,” said Martin V, Director of Global Casino Marketing. “It is also easy enough to use to allow for those who are not familiar with the tool to still use it, making it very easy to use even with the outside vendors. Support has been amazing from day one, with the team frequently checking in with us to ensure that we are getting everything we want from the tool.
For more information, please contact:
Director of Sales, Pacer