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Orion  

San Francisco,  CA 
United States
https://orionlabs.io/hospitality


Connecting the Deskless Workforce

Orion is the leading voice-first, intelligent collaboration platform that empowers hospitality workers, such as engineering, cleaning, maintenance, security, transportation, and more by enabling real-time team communication, emergency alerts, location mapping, and access to enterprise systems to improve workforce productivity, safety and compliance, and customer engagement.

Orion holds 28 patents that support its award-winning solutions. The company is headquartered in San Francisco and backed by leading investors. For more information, visit www.orionlabs.io.

Brands: Ambassador, Accor, Fairmont Hotels & Resorts, Summit Hospitality, 7 Cedars, Coushatta Casino Resort, Sky Ute Casino Resort, Belle Haven Country Club, Maplewood Senior Living, Inspīr, and more.


 Videos

Orion Voice-First Intelligent Collaboration

 Products

  • Team Communication / PTT 2.0
    Multimodal collaboration including push-to-talk audio, text, and visual media across any device. Works over any distance, on any network....

  • Orion empowers hospitality teams with voice-first multimodal collaboration that includes high-quality push-to-talk audio, text, and visual media across any device. Hospitality teams communicate in ad hoc, 1:1, or limited group environments that enable managers to connect directly with relevant workers like food and beverage service, housekeeping, security, engineering, spa, grounds, transportation, and front desk teams.

    Organizations gain limitless scalability over any distance and on any network, including LTE (5G-ready), private LTE (CRBS), Wi-Fi, satellite, and mesh. Orion’s collaboration platform supports the diverse requirements of each hospitality organization, whether they operate in densely populated buildings, sprawling campuses, or remote locations.

  • Process Automation
    Voice-activated automations that empower your workforce to focus on higher-value tasks and automate routine tasks....

  • Orion voice-activated automations empower your workforce to focus on higher-value tasks and automate routine tasks like checklists, standard operating procedures, and more. All processes are recorded and archived offering management greater control and actionable insights to improve operations.
  • Emergency Response
    Panic button and emergency alerts....

  • Guest and worker safety is mission-critical for hospitality operations dispersed across a facility or campus. Orion’s panic button and emergency alerts enhance safety for your frontline workers at the push of a button, and trigger words like “help-help” or “fire” start workflows that alert responders to the location, deploy resources, and alert managers. All-call communication also alerts all workers of threats or emergencies. Managers, janitors, housekeeping, security, and front-of-house team members are supported at all times, no matter where they are in the facility or off campus.
  • Real-Time Language Translation
    Send and hear voice messages in your native language, no matter what language other team members are speaking....

  • Hospitality organizations often operate with a multilingual staff. Orion offers real-time language translation so team members receive communications and interact in their native language — eliminating misunderstandings or miscommunications.

    The Orion Platform is powered Voice AI-enabled bots and workflows designed to take hospitality organizations on a digital transformation journey to modernize and innovate team communications and collaboration.


 Additional Info

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