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Quore  

Franklin,  TN 
United States
https://www.quore.com


Hello, from Team Quore!

Quore is a hospitality technology company dedicated to revolutionizing how hotels operate worldwide. Quore provides a solution that allows hospitality teams to track, manage and prioritize work across departments, properties and locales. We support hotel staff in their day-to-day operations for better guest experiences, which means smarter teams and happier guests.


With Quore, hotel staff can easily communicate and assign tasks, keep up with preventative maintenance, schedule work orders and quickly respond to guests’ needs. Plus, it’s all tracked in one convenient database to support better record keeping and budget analysis. Quore is one of the most important tools your hotel needs to succeed.

Quore operates globally in over 35 countries and 4,300 properties. 

Let us know if you want to schedule a time to meet!
 

Brands: A preferred solution for brands like Marriott, IHG, Hilton & Choice and management companies like Aimbridge Hospitality, Crestline Hotels & Resorts, InterMountain Management and McKibbon Hospitality.


 Show Specials

  • (Sep 01, 2021)
    Exclusively for HITEC attendees- sign your hotel(s) up for Quore before November 1, 2021 to receive your first month free!

 Press Releases

  • Hotels can now sync the two technologies to improve guest engagement and hotel operations

    10 June 2021

    Kipsu, the leading guest engagement platform in the hospitality industry, and Quore, the leading provider of workflow management and productivity tools for hotels, are excited to announce their new alliance and integration that will allow teams to streamline communication between front- and back-of-house operations.

    "Quore and Kipsu are working together to help our customers drive efficiencies, which is especially important as they confront the challenges of staffing up post-COVID," said Tom McGurran, Kipsu's Senior Vice President and General Manager of Hospitality. "Quore became a global leader by focusing on their clients' success, which is also a fundamental principle at Kipsu. We are confident that these shared beliefs will bring meaningful value to our clients as the relationship grows."

    By connecting the data of these two essential systems, hotel teams will be able to submit requests and communicate the status to guests- all within the Kipsu dashboard. This integration will help hotels further streamline their operations by eliminating inefficiencies, driving transparency, and ensuring operational productivity.

    "Our goal is to simplify the day-to-day operation for hoteliers," said Scott Schaedle, Quore Founder and CEO. "Our integration with Kipsu enables our customers to more easily and digitally engage with their guests while decreasing the time it takes to fulfill guest requests. Improving guest communications and operational efficiency is a win-win. We look forward to a long and productive collaboration with Kipsu."

    Kipsu and Quore piloted their integrated solution at the 120-room Holiday Inn Charleston Historic Downtown where the staff saw an overall improvement in the work order and guest request process throughout their property. They decreased the amount of time from request to fulfillment and improved guest service by providing timely updates.

    “Communication will make or break your team, and we live by that,” said Kisha Montgomery, General Manager of the Holiday Inn Charleston Historic Downtown. “This integration has provided us a platform where we can easily click a button to communicate a guest’s needs with a different department. I love that it allows us to see when a task is in progress and completed so that we can effectively communicate updates to our guests while also holding departments accountable for these requests.”

    About Kipsu:

    Kipsu is the industry leader in Real-Time Engagement, "RTE," allowing hotel teams to meet guests where they are and connect through preferred digital channels. Kipsu currently partners with over 2,700 customers, facilitating tens of millions of digital messaging engagements per year through SMS, Live Web Chat, social messengers, and in-app messengers. Kipsu currently operates in over 45 countries across the services sector, including hospitality, shopping, higher education, living environments, and healthcare. For more information about Kipsu, visit www.kipsu.com.

    About Quore

    Quore is an award-winning, cloud-based hotel operations solution, supporting hotels of any size to be more efficient and improve guest experiences. Founded in 2012, Quore manages all aspects of the guest experience, including preventative maintenance, guest requests & complaints, work orders, and housekeeping. More than 4,300 hotels in the U.S. use Quore, including hotels from the industry's largest brands, like IHG, Marriott, Hilton, and Choice. The Tennessee-based company is privately owned and was named one of America's Best Startup Employers 2020 by Forbes.

    Kipsu Media Contact

    Eva Dixon | edixon@kipsu.com
    Quore Media Contact
    Katie Adgent | press@quore.com

  • Scott Barber named Chief Technology Officer; Richard Bradbury named VP of Product; Flip Lukens named VP of Operations

    Franklin, Tenn. - (September 22, 2021) - Quore, a leading hospitality-technology company, today announced the promotions of three senior leaders within the organization - Scott Barber, Richard Bradbury, and Flip Lukens. This is part of Quore’s growth strategy to cultivate internal talent and strengthen the long-term flexibility of their product.

    Scott Schaedle, Quore Founder and CEO commented, “Quore recognizes talent and hard work. Scott, Richard and Flip have all made significant contributions to the organization, so it’s a natural evolution to put them in positions where they can have the greatest impact on both our company and the evolving needs of our customers.”

    Scott Barber, former Director of Technology, was promoted to Chief Technology Officer, a new role to Quore. Barber joined Quore in 2020 and brought with him a proven track record of technical accomplishments and extensive management experience. In his new role, Barber will continue to manage Quore’s technology stack and development teams, and will also assume the lead in all development and technology functions.

    Richard Bradbury joined Quore in 2019 as Vice President of Strategy and Alliances and will now transition to become Quore’s Vice President of Product. Richard has worked in the hospitality industry for 40+ years, a decade of which was dedicated to product management. As the VP of Product, Richard will work closely with Scott Barber to create and execute upon the product roadmap.

    Formerly Sr. Director of Customer Experience, Flip Lukens was promoted to VP of Operations in support of COO, David Fox. Lukens came to Quore in 2018 and transformed the customer support and training teams and strategy into what it is today. In addition to managing Quore’s Customer Success Team, Lukens’ new role will include administrative, operational and procedural projects including shared services, policies and procedures and general office administration. 

    Schaedle adds, “Quore has made many advancements over the last few months in building the foundation to grow and create a more flexible product. In their new roles, Richard, Scott, and Flip will maintain that momentum to help us build a world-class solution for our customers.”

    Quore will be exhibiting at HITEC Booth #2522 in Dallas from September 27-30, 2021.


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