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ResortSuite  

Toronto,  ON 
Canada
https://www.resortsuite.com/


Welcome to ResortSuite! Come visit us at booth 2605!

ResortSuite is a global leader in guest-centric hospitality management software solutions designed to help streamline operations, increase revenue, and deliver personalized guest experiences. With over 20 years of serving luxury properties globally, including Hotel Hershey, Omni Hotels & Resorts, Champneys, Miraval, and Sea Island Resort, we provide a unique integration that allows partners to maintain a single guest profile across their property.  This integration helps provide guests with an enhanced experience and provides the property with substantial operational efficiencies.

ResortSuite runs on an Oracle database and comprises modules for SPA, PMS, CLUB, GOLF, CATERING, RETAIL, SKI, CONCIERGE, and F&B. ResortSuite GuestEX also combines our WEB, MOBILE and CONNECT technologies that allow guests to easily book their entire experience in real-time, 24/7 including room reservations, spa treatments, classes, activities, golf tee times, events, and dining reservations through ResDiary.

Brands: PMS, SPA, F&B, Sales & Catering, CLUB, GOLF, SKI, RETAIL, CONCIERGE, WEB, MOBILE, CONNECT, OPS (Operations) - PMS Check-In App, SPA Check-In App, TabletSide POS, SPA Staff Portal, Golf Starter App


 Products

  • PMS Property Management System
    ResortSuite PMS can be completely integrated with any combination of other ResortSuite modules or can be interfaced with existing hospitality systems, giving you the power to know your guest and deliver superior guest experiences....

  • What makes ResortSuite PMS stand out?

    • Eliminate the need for a separate and expensive CRM solution as ResortSuite is built on a guest-centric CRM platform with its own loyalty program
    • Manage multiple locations in one centralized property management system
    • Display a guest’s complete history in a single or multi-location setting; view all previous visits, purchases, special notes, and experiences to ensure exceptional and personalized guest service is provided
    • Generate automatic pre-arrival and on-property confirmation letters and guest itineraries that combine room reservations, dining reservations, spa bookings, lessons, activities, golf tee times, transportation, etc.
    • Produce detailed property-wide reports for sales, marketing, operations, finance, and other management departments
  • SPA, Programs and Activities Management System
    SPA is built on a guest-centric platform. Using a single guest profile, spas can provide a deeper level of personalized service to guests. Built with its own inventory & POS systems, SPA can run your entire operation or integrate with existing solutions....

  • What makes ResortSuite SPA stand out?

    • Manage your spa, classes, activities, and gift cards/certificates
    • Easy-to-use, allowing you to quickly make bookings and schedule service providers
    • Hassle-free payroll reporting, enable flexible commission structures for services and products
    • Boost your revenue with advanced yield management functions such as dynamic availability and dynamic pricing
    • Get access to an all-in-one online booking engine for rooms, spa treatments, classes, activities and gift cards/certificates that updates your inventory in real-time, 24/7
    • Modern tablet-based applications that can deliver a smoother check-in process and can manage your staff schedules
  • GOLF Club Management System
    ResortSuite GOLF can be implemented anywhere from a single-course private club to a multi-course golf resort. Booking tee times, managing tournaments, coordinating inventory in real-time, and executing online reservations are simple tasks with GOLF....

  • What makes ResortSuite GOLF stand out?

    • Quickly book large groups with multiple tee times across multiple days, while viewing 2 or more tee sheets
    • Yield your green fees by date, time and day, and day of the week while considering the assigned course, player type, and resort occupancy
    • Manage your Pro Shop and retail inventory with our built-in POS functionality
    • Purchase green fees and rentals in a single transaction as ResortSuite automatically depletes inventory
    • Seamless online booking for tee times, allowing your guest or member to book multiple courses for multiple players in real-time
  • CLUB Membership Management System
    Designed to manage private clubs and memberships within hotels and resorts, the power of using ResortSuite CLUB is in its ability to have a single member profile visible across every area of operation....

  • What makes ResortSuite CLUB stand out?

    • Quickly create and manage memberships with a single member profile across all amenities
    • Fast, secure, and automated batch processing for monthly dues, annual dues, or settling account balances
    • Automated email statements with online member portal access to view detailed charges
    • Easily post charges to a member account from any ResortSuite module
    • Generate staff payroll reporting based on commission and membership sales activity
  • MOBILE App
    Give your guests the convenience of unlimited access to your property anywhere, anytime. MOBILE offers real-time reservations and access to a member portal. Rich branded content allows guests to immerse themselves in everything your property offers....

  • What makes ResortSuite MOBILE stand out?

    • The Mobile App is a customizable application platform allowing you to deploy your own branded mobile app to the Apple App and Google Play Stores and manage the app from a web-based CMS.
    • Each app can be configured and branded to the property’s requirements.
    • Display informational content about the property and allow guests to make various types of reservations in real-time.
    • Itineraries make it easy for guests to view and track existing bookings and reservations
    • Guests and members can bring up a unique barcode on the app by shaking their phone, to charge to their folio or club account (shake-and-pay)
    • The app is multi-property/multi-merchant account compatible
  • WEB Online Booking Engine
    WEB offers a complete self-service online booking engine for rooms, spa treatments, golf tee times, classes, activities, and dining reservations. Guests can easily reserve all amenities and purchase gift certificates in a single transaction 24/7....

  • What makes ResortSuite WEB stand out?

    • Allow guests to book everything your property has to offer in a single transaction
    • Availability and inventory are updated in real-time, allowing your property to generate business 24/7
    • Designed to match a property’s existing branding and integrate with their existing website
    • Optimized to display for any device size
    • Can be set-up with a member log-in where members can view itemized statements, make payments, etc.

 Additional Info

Club Provider?
Yes

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