The Challenge: Currently, hotels can't agree on a convenient and secure way to collect virtual payments from TMCs on behalf of guests. Hotels have moved away from using fax machines due to better technology, security and PCI-DSS standards, and GDPR requirements. Additionally, hotels can't retrieve all the necessary payment information from the GDS. Meanwhile, TMCs have relied on fax machines to transfer the booking details and payment information. These disjointed workflows not only impact hotels and TMCs, but the guests too!
The Solution: With Sertifi eConfirmations, hotels receive virtual card or corporate card payments along with the corresponding payment instructions and any essential guest information directly within their Sertifi Portal. All payment data is tokenized and transferred in a PCI compliant manner. When new travel bookings are available, the hotel receives an email notification. The hotel can securely retrieve payment data from their Sertifi Portal for PMS entry using a two-step authentication process. If the hotel uses Oracle Hospitality OPERA, Sertifi can push booking details and payment data directly into the PMS. With this seamless workflow, hotels ensure smooth payment experiences for guests.
- Enhance Security & PCI Compliance
- Increase Job Efficiency & Bookings
- Reduce Fraud Exposure
- Hassle-Free Guest Experience
- Ensure Successful Payment Delivery