Salem,  OR 
United States

Smooth and Secure Access

Since 1986, Onity has been a global leader in electronic access solutions serving the hospitality industry with a full spectrum of electronic locking, access control and mobile key solutions. Our DirectKey mobile access system is built on a proven platform that has unlocked more than 100 million doors in the past five years, across 2,000 cities around the world. We continue to deliver technology that not only delights guests, but helps further build hotelier loyalty with innovative design and technology.

Onity’s new Serene™ sleek all-in-one lock is designed both inside and out for luxury hotels. Its small glowing halo of light symbolizes both timeless design and leading-edge DirectKey mobile access technology that will delight customers with contactless unlocking and easy entry to their room.

Onity is a part of Carrier Global Corporation, a leading global provider of healthy, safe and sustainable building and cold chain solutions. For more information, visit onity.com.

Brands: DirectKey mobile access, Trillium locks, OnPortal front desk, SensorStat energy management, Onity room safes

 Press Releases

  •  Onitya global leader in electronic access solutions, will showcase its mobile access solutions, integrations capabilities, and new Serene™ luxury lock, at the Hospitality Industry Technology Exposition and Conference (HITEC®), the world’s largest and oldest hospitality technology event from September 27-30 in Dallas, Texas. Onity is part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.

        As the need for contactless mobile key adoption is rapidly accelerating, Onity's DirectKey™ mobile access technology serves as a solution for both large hotel brands and smaller independent hotels alike. With DirectKey technology and a smartphone app, hotel guests can securely download their assigned key to unlock their room and other guest access-controlled areas of the property. Hotels can provide mobile access through their loyalty app or Onity's DirectKey mobile app, which works in conjunction with the hotel's property management system and Onity's OnPortal™ access management software.

        DirectKey technology makes it quick and easy for guests to use their mobile key and provide a seamless journey – from parking to elevators, to the guest's room. Onity's mobile access locks are Bluetooth-enabled to stay in a ready state, so guests can unlock doors while on the move, without having to stop their stride or touch the phone to the lock.

        "Today's hotel guest expects a seamless journey with limited touchpoints during their stay. Through our proprietary DirectKey technology, we inspire confidence, providing hotels with a solution that is easy to implement, for an elevated guest experience that is convenient and secure," said Fayyad Sbaihat, President, Onity.

        As a pioneering mobile access technology for hotels, Onity's DirectKey system is part of Carrier's Healthy Buildings Program, an expanded suite of advanced solutions to help deliver healthier, safer, more efficient and productive indoor environments across key segments including hospitality, commercial offices, education, healthcare and retail. The DirectKey mobile access solution has been deployed across 6,000 properties globally, and unlocked doors more than 100 million times, in the past five years alone. 

        Looking ahead, hotel brands are extending mobile key into a fully connected-guest experience where contactless* goes beyond just check-in and access. Onity's approach to connected-room uses DirectKey and Bluetooth-enabled locks to empower guests via their smartphone and it is also ready for integration to control a host of in-room smart applications. This can create a highly personalized experience.

        Imagine a guest entering their room using a mobile key, which then triggers a custom welcome message to display on the TV, lamps turn on automatically, drapes are drawn at night and the thermostat adjusts to the preferred temperature based on the guest profile. It's important to note that the ability for hotels to deliver a custom environment depends entirely on the willingness of guests, often loyalty members, to share their personal preferences.

        Onity's Serene luxury lock will be on display in the HITEC booth. This small-form-factor lock combines an elegant design with Onity's innovative DirectKey mobile access technology. The advanced look features cutting-edge DirectKey technology with minimal on-the-door hardware.  "Hotel operators will appreciate increased operational efficiencies with BLE programming, and they can simplify today's connected-room architecture by combining connectivity, door locks and smart devices into a new, mobile-centric approach for smart hotel rooms," said Sbaihat.  Booth visitors will have the opportunity to see Onity's DirectKey technology real-time and learn more about Onity's connected room solution. 

        "Our new Serene lock is designed with the luxury and connected hotel in mind. With this lock, we are focused on delivering security, efficiency, flexibility and guest satisfaction, and are thrilled to share it with the attendees in person this year at HITEC," said Sbaihat. "We are confident that hoteliers will appreciate both the design and functionality of this sleek lock, that can be tailored to fit the look of any property with a range of lever styles and finishes."

        With minimal on-the-door hardware, the advanced lock features a small glowing halo of light that symbolizes both timeless design and cutting-edge mobile access technology to allow guests to unlock their room with ease as they approach the door. Hotel operators also appreciate that the Serene lock will have online communication for increased operational efficiencies and streamlining.

         Learn more about Onity's DirectKey technology, integrations solutions and the Serene luxury lock September 27-29 at HITEC booth #2601 or visit onity.com.

    About Onity

    Onity supports the hospitality, commercial, education, and military segments with a full spectrum of electronic locking, access control and mobile key solutions. Since 1986, Onity has been a global leader in electronic access solutions, serving customers in more than 125 countries around the globe. Onity is a part of Carrier Global Corporation, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit onity.com.

    *Serene lock provides contactless unlocking with mobile access.
    For more information, contact:
    Maria Olivier
    A Carrier Company
    Tel: 503-949-1375


  • Serene
    Onity’s Serene™ sleek all-in-one lock is designed both inside and out for luxury hotels....

  • DirectKey Technology

    With built-in DirectKey mobile access technology, properties can implement a mobile key solution that’s customizable and easily integrates with brand loyalty apps or Onity’s DirectKey mobile app. Through a secure mobile key on their smartphone, guests can enjoy a seamless journey throughout the hotel — unlocking their room without contact and with ease as they approach the door.

    OnPortal™ Management

    Through Onity’s OnPortal lock management software, staff can create and manage both mobile and physical key credentials at the front desk or use a tablet to check-in guests away from the desk such as VIP reception areas. It’s a system designed for optimal efficiency, flexibility, and guest satisfaction.

    Incredibly secure.

    Onity’s DirectKey system protects mobile key credentials using 128-bit AES encryption and complements the security features built into Serene.

    Future Proof for Advanced Technology

    As Onity access management systems evolve, Serene lock firmware can be upgraded through a firmware utility to optimize lock performance and add new features.

    Customized For You.

    With a range of lever styles and finishes available, Serene is designed to fit your look — don’t be confined, let your best design come through. And, if you need more selection to complete your look, Serene locks are also compatible with a range of alternate levers.

    Learn more at https://serene.onity.com/

  • DirectKey
    DirectKey allows guests to use Bluetooth® to unlock the door while approaching it, without touching a phone to the reader — providing secure and smooth entry into spaces across the property from the parking garage, to elevators, to guest rooms and beyond....

  • 100 Million. That’s how many times DirectKey has unlocked doors in the past 5 years alone, across 2000 cities globally. Every one of those doors unlocked is a cause for confidence for taking your property into the contactless era.

    A Direct Way to “Go Contactless”

    Onity offers multiple ways to seamlessly deploy mobile access at your property — whether you want to use our DirectKey app, integrate DirectKey into your brand’s loyalty app or integrate DirectKey with a third-party app. Hotels also can reduce deployment costs and time while preserving their hardware investment, as DirectKey can retrofit to existing locks. And for new projects, Onity Trillium® and Serene™ locks are DirectKey-ready right out of the box. Easily incorporate the DirectKey system with existing property management systems (PMS) and Onity’s OnPortal™ locking and access control solution.

    A Proven Solution Across Industries

    The mobile credentialing platform powering DirectKey has been deployed across an installed base of more than 4 million Bluetooth locking devices in multiple industries—including Hospitality, Real Estate, Energy, and Financial.

    A Direct Way to Keep Properties & Guests Secure

    DirectKey technology protects mobile key credentials using 128-bit AES encryption which provides an additional layer of security on top of features already built into your locking system, such as user access permissions and audit trails.

    Learn more at https://directkey.onity.com/

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