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Go Moment  

Los Angeles,  CA 
United States
http://www.gomoment.com


We deliver unforgettable experiences to hotel guests & staff

Go Moment® connects the hospitality industry with their guests - delivering unforgettable experiences to both. We have two guest communication solutions - Ivy and Marketing Powerkit for hotels and casinos to connect with their guests while adding significant incremental profits.

Brands: Meet Ivy® she delivers $25,890 in incremental profits on autopilot while creating unforgettable experiences. Marketing Powerkit delivers promotional offers & messages to bring guests to properties.


 Videos

Meet Ivy 2021 for HITEC

 Press Releases

  • Los Angeles - August 31

    Go Moment®, the hospitality tech company that connects hotels and casinos with their guests to deliver unforgettable experiences, is pleased to announce its strategic partnership with FLEXIPASS, the award-winning Mobile Key solution for hospitality providers. The tech integration of Mobile Key functionalities ensures hoteliers can provide guests with a highly secure and contactless experience.

    “Both of our teams knew that hoteliers today desire solutions that allow their properties to do more with less,” said CEO & Founder Patrick Lomsdalen at FLEXIPASS. “With our leading digital key technology and Ivy, the AI powered digital concierge, we’ve worked together to create a unique solution that caters to their current platform.”

    A fully cloud-based solution that allows guests to access their personal digital key in under thirty seconds, FLEXIPASS’s secure solution will be available through Ivy.  The new Mobile Key feature, which includes the digital concierge Ivy allows hoteliers to improve guest satisfaction while simultaneously streamlining operations.

    “Our mission at Go Moment is to make a billion people smile. Ivy, our AI powered digital concierge texts with hotel guests to deliver unforgettable experiences. Hotel staff too are thrilled to have Ivy on board since she delivers 60% automation, freeing up their time. Our tech integration with FLEXIPASS is built around the idea of taking the guest experience to new levels,” said Raj Singh, CEO at Go Moment.

    For more information about Ivy, the AI powered digital concierge and its industry-leading capabilities, please visit 
    gomoment.com/ivy-experience-suite/ 

    For super fast and intelligent digital keys please visit 
    flexipass.tech/gomoment


    ABOUT GO MOMENT
    Go Moment is on a mission to make a billion people smile. We connect the hospitality industry with their guests, delivering unforgettable experiences to both. 

    Ivy is an AI powered digital concierge. Guests text Ivy using their own phones. Ivy can understand what they are asking for, how they are feeling, and responds in less than 1 second. Ivy Offer, Ivy Pay, and Ivy Webchat are part of the Ivy Experience Suite.

    For more details, please visit 
    www.gomoment.com. Or contact Sanjana Chappalli, VP – Marketing, marketing@gomoment.com

    ABOUT FLEXIPASS Keyless Mobile Access

    Since the beginning of Digital Mobile Keys, FLEXIPASS has taken a radically different approach when it comes to handling digital keys providing guests access to their room via smartphone within seconds. Focusing on the essentials needs FLEXIPASS provides a WOW experience for guests, accommodation and industry service providers. FLEXIPASS is an expert in mobile keys, providing personalized mobile-access solutions to companies all across the world. We are at the cutting edge of technology, pushing for fast, secure, and simple solutions to improve the guest experience through innovation.  We are dedicated to offering the ultimate convenience and security to both guests and accommodation providers, and we pride ourselves on being at the forefront of keyless entry innovations. We provide reliable and encrypted solutions, safeguarding your property and your guests. Whatever you’re looking for in keyless entry, we’ll have ideas and input and find the best solution to fit your unique situation. For more information, please visit: www.flexipass.tech

  • Los Angeles - July 2021

    Go Moment announced two partnerships today that will see the launch of their digital concierge, Ivy, in Belgium and Mexico. 

    With this announcement, Go Moment will take Ivy to Europe for the first time. 


    In partnership with Xcentric Hotels, Go Moment can now offer guests at Maxhotels in Brussels, Belgium the chance to text with Ivy and ask her queries or make requests using their own mobile phones. 

    Additionally, Go Moment will also launch Ivy Webchat (part of the Ivy Experience Suite) bringing the Ivy experience to website users at Maxhotel as well.

    Besides Europe, Go Moment has also signed a partnership to bring Ivy to guests at TAFER Hotels and Resorts’ luxury property – Hotel Mousai in Puerto Vallarta, Mexico. 

    Hotel Mousai is the first and only AAA Five Diamond-rated resort in Puerto Vallarta, Mexico. Ivy’s presence at the resort represents an important milestone in her journey to deliver unforgettable experiences to guests. 

    Pavlos Syngelakis at Xcentric Hotels, Belgium, said, “We are excited about the experience that we can offer our guests with Ivy on board. Even our hotel staff will benefit from having Ivy on the team.” 

    Sasa Milojevic, Chief Operating Officer, TAFER Hotels and Resorts said, “Ivy represents the opportunity to offer our guests experiences that are in line with the cutting-edge comfort we promise at Hotel Mousai. We’re excited about offering them exclusive deals through Ivy Offer.

    Raj Singh, CEO, Go Moment, said. “We are well on our way to make a billion people smile. These partnerships underline our belief that there are hotels who see Ivy, our digital concierge as a key partner as we walk through the staffing crisis that our industry is facing right now.”

    About Ivy and Ivy Offer
    Ivy, a digital concierge, is an AI powered guest communications solution that interprets sentiment and intent while delivering 1-second responses. With Ivy, guests text requests ranging from “What is the WiFi password?” to “What time is checkout?”

    Ivy Offer (part of the Ivy Experience Suite) dynamically presents hotel guests with offers such as extended stay, late checkouts, and food & beverage offers. Guests receive these appropriately timed offers on their own phones, and read 98% of Ivy Offer messages within 3 minutes.
     


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