San Francisco,  CA 
United States
  • Booth: 2402


  • Staff Collaboration
    The web and mobile applications empower hotel staff to collaborate across shifts and departments using tasks and checklists. Awarded #1 Staff Collaboration Software by Hotel Tech Report in 2018....

  • iphone android tablet

    Access HelloShift in the cloud through any web-enabled device


    Use tags to create virtual logbooks for lost & found, waitlist, late checkouts, and more


    Gain real-time visibility as staff complete tasks and checklists


    Remove language barriers with in-app translation

    work order

    Maintain rooms and assets with preventive maintenance, deep cleaning, and inspection


    Quickly search & print old records - there’s unlimited storage

    hotel management

    Monitor multiple portfolio hotels through one login with integrated reporting

    sales crm

    Close more deals by making your entire staff a member of the sales team

    staff management

    Engage even your least tech-savvy staff with social media tools that are easy and fun to use

  • Guest Engagement
    Guests text with the Front Desk using their own mobile phone. Guest Lifecycle automates routine messages. All messages feed into the Staff Collaboration interface, ensuring immediate attention....

  • Guests text with the Front Desk using their own mobile phone.
    All messages feed into the Staff Collaboration interface, ensuring immediate attention.

    Use the Guest Lifecycle to automate routine messages.


    Use Real-time Chat to turn website visitors into guests. Over 70% of chats are questions about bookings. >>Learn more.

    "This is the Front Desk of Grand Budapest Hotel. How may we assist you?"


    Orient guests to their anticipated arrival and connect them to the front desk 24/7.

    “We look forward to seeing you tomorrow! Please let us know if there is anything we can help with before check-in.”


    Catch issues while they are fixable and seize the opportunity to make an OK stay great.

    “How would you rate your stay so far on a scale of 1 to 5 stars?”


    Identify happy guests who will write a great review.

    “Thanks for choosing us! Please share any feedback from your stay. We look forward to welcoming you back soon!”

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