Access HelloShift in the cloud through any web-enabled device
Use tags to create virtual logbooks for lost & found, waitlist, late checkouts, and more
Gain real-time visibility as staff complete tasks and checklists
Remove language barriers with in-app translation
Maintain rooms and assets with preventive maintenance, deep cleaning, and inspection
Quickly search & print old records - there’s unlimited storage
Monitor multiple portfolio hotels through one login with integrated reporting
Close more deals by making your entire staff a member of the sales team
Engage even your least tech-savvy staff with social media tools that are easy and fun to use
Guests text with the Front Desk using their own mobile phone. All messages feed into the Staff Collaboration interface, ensuring immediate attention.
Use the Guest Lifecycle to automate routine messages.
Use Real-time Chat to turn website visitors into guests. Over 70% of chats are questions about bookings. >>Learn more.
"This is the Front Desk of Grand Budapest Hotel. How may we assist you?"
Orient guests to their anticipated arrival and connect them to the front desk 24/7.
“We look forward to seeing you tomorrow! Please let us know if there is anything we can help with before check-in.”
Catch issues while they are fixable and seize the opportunity to make an OK stay great.
“How would you rate your stay so far on a scale of 1 to 5 stars?”
Identify happy guests who will write a great review.
“Thanks for choosing us! Please share any feedback from your stay. We look forward to welcoming you back soon!”