Knowcross Inc.

McLean,  VA 
United States
http://www.knowcross.com
  • Booth: 301


 Products

  • KNOW Service
    Automates the handling of guest requests, complaints and maintenance jobs...

  • KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high-quality service and high staff productivity. KNOW Service allows users to receive automatic alerts and jobs based on custom-defined events, guest movements and service requests. For more information, visit: http://www.knowcross.com/know-service

  • KNOW Housekeeping
    Automates daily housekeeping activities...

  • KNOW Housekeeping automates daily housekeeping activities, resulting in double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint. This application includes a shift set-up system that reduces task sheet creation time to less than five minutes, a Proprietary routing logic that minimizes attendant movements between rooms, the ability to queue room handling, turn-down service handling, provide ‘delay alerts’ for supervisors and more. For more information, visit: http://www.knowcross.com/know-housekeeping

  • KNOW Glitch
    Captures, Tracks, Investigates & Resolves Service Issues...

  • KNOW Glitch is a hotel service recovery software which allows users to effectively manage their service breakdown issues and guest complaints. It also allows hoteliers to capture, track, investigate and effectively close the service issues that inconvenienced the guests, thereby significantly reducing guest dissatisfaction. For more information, visit: http://www.knowcross.com/know-glitch

  • KNOW Inspection
    Electronic checklist to handle scheduled inspections and activity to-do lists...

  • KNOW Inspection is the 21st century version of the traditional, paper based checklist. Hoteliers are given the ability to conduct all inspections from a smartphone and have the completed inspections automatically mailed to management. Inspection reports are stored for future reference and can be analysed using powerful reporting tools. For more information, visit: http://www.knowcross.com/know-inspection

  • KNOW Mobile
    The ultimate on-the-go mobile application for hotel staff and managers...

  • KNOW Mobile is the ultimate mobile application for hotel staff and managers as it allows them to manage a hotel from anywhere via smartphone. It integrates seamlessly with KNOW Service and KNOW Glitch and provides a reliable, cost-effective method to dispatch job requests. In addition to tracking all requests, complaints and glitches, users have instant access to PMS data. The application works on both the iOS and the Android platforms. For more information, visit: http://www.knowcross.com/know-mobile

  • KNOW Maintenance
    Automates, schedules and monitors all preventive maintenance activities...

  • KNOW Maintenance is a cloud based multilingual application that automates, schedules and monitors all preventive maintenance activities, thus ensuring superior guest satisfaction, minimized malfunction accidents and maximized equipment lifetimes. For more information, visit: http://www.knowcross.com/know-maintenance

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