Every guest visits the lobby during their stay – an opportunity to systematically steer guest attention to your property’s services and outlets.
The Sony SRXD technology enables projections on horizontal and vertical surfaces, meaning hotel information such as parking fees or restaurant/spa opening hours can not only be projected onto the wall or reception desks, but can also become interactive. When the reception area is busy at peak check-in/check-out times, the SuitePad Lobby Software and Xperia Touch can expertly bridge guest waiting times, take the pressure off your staff, and use the reception as a hotel point of sale.
The easier way to up-sell
Convince your hotel guests of the benefits of a room upgrade right from check-in. Using a projector, reception staff can provide information on room features and perfectly present the various room categories through virtual tours.
Additional services such as a massage at the spa, a dinner at the restaurant or souvenirs from the hotel shop, are easier to sell with informative images or videos which can instantly be displayed to guests via the interactive projector.
Attract new regular guests
Want to attract new members to your loyalty programme? Then use the projector in your lobby to inform guests of membership benefits and facilitate registration.
Increase the readership of your hotel newsletter
The SuitePad Lobby Software offers many different ways to increase the readership of your hotel newsletter. A prominently placed registration button or push notification can help you generate newsletter subscriptions, instantly during the check-out process.
Bridge your guests’ waiting times
Your guests will appreciate fast, friendly check-in. But when the lobby is busy, they often end up having to wait around. Give your guests the chance to bridge these waiting times and instantly retrieve information on the hotel and surrounding area.
The Xperia Touch helps your concierge advise and attend to your guests. A connection to theGoogle Play Store enables the integration of external taxi service apps, chauffeur service apps and Google Maps, as well as providing guests with information on day trips, weather and flight schedules.