Customers in more than 65 countries around the world trust Clock PMS - the platform revolutionising the concept of hotel systems - from being data-focused solutions to guest-centred ones that fully adapt to the travel shopping patterns and needs of customers. With Clock PMS, hoteliers successfully overcome the engagement gap between booking and arrival and take advantage of the better opportunities to upsell, enhance loyalty and increase the number of direct bookings.
A full-service hotel management software suite coming with the following advanced features:
Enterprise class cloud-native hotel PMS that updates and synchronises data and automates operations in all departments. No switching between multiple systems, simply the staff at front desk, housekeeping, F&B and other departments have a single point of access to handle operations. As a result, Clock PMS brings automation of processes to a new level which is further enhanced by the intuitive and mobile first interface.
Online distribution in real time based on a built-in web booking engine and channel manager. Clock PMS has been designed to help hotels receive more direct bookings. Use the system’s fully customizable web reservation to boost conversions on your hotel website through rich descriptions and HD images, special offers, labels encouraging purchases while keeping the booking process short and clear. For the OTAs, the integrated channel manager provides automatic synchronisation of rates and updates on over 500 channels with every change to the consolidated inventory.
Two-way guest engagement through hotel self-service app and automated guest mailer. The guest mailer automates the sending of scheduled emails with relevant information and upsell offers to keep guests engaged from the very moment they book. Guests can use the web self-service app of Clock PMS to check in online, request booking changes, choose their room, pay due deposits, check out, send feedback and more. The virtual concierge lets customers explore offers and make the best of their stay.
Self-service and check-in kiosk for guests to complete and electronically sign registration cards, encode a room key card, view and book upgrade or extra service offers, pay securely and check out. This smart innovation allows guests to skip the line at the reception desk, and the hotel staff can shift their main focus from routine operations to a richer and more fulfilling guest interaction.
Advanced payment processing integration that simplifies the processing of payments and deposits for third-party or direct web bookings or extra services sold via the hotel app. Using the highest level of data protection like tokenization, the payment processing in Clock PMS enables hotels to qualify for the lowest PCI DSS requirements.
Advanced rate management with a broad array of capabilities: derived and occupancy adaptable rates, special dates, seasonal offers and sales restrictions. The module streamlines the price management in the hotel PMS and on all web distribution channels like the own website and OTAs.
Central reservation and management system. Hotel chains and property groups can really benefit from Clock PMS with its easy access to cross-property availability and rates for quick lookup and comparison of available offers leaving the switching of accounts to the past. The comprehensive reporting features help hotel manager thoroughly analyse the financial performance and pinpoint the revenue opportunities for the whole group or a single property in particular.
A module specially aimed at handing the management of conference rooms and facilities which brings order to the chaos for the better organization of corporate or family events, including the related catering and accommodation.
Hotel Bar & Restaurant POS
A complete bar & restaurant POS system designed to operate as one with the hotel PMS guaranteeing full operational flexibility - from room service orders via the restaurant E-menu to the transfer of restaurant bills to hotel folios in a click.
Automated Revenue Management
The Automated Revenue Management feature of Clock PMS Suite is all about maximising your profits. Using the industry-leading machine learning algorithms, this game-changing tool lets you always sell the right products to the right client at the right time and price.