United Arab Emirates
  • Booth: 1634

Brands: dotHospitality: Hotel Guest Relationship Management and Operations. dotTicketing: Ticketing and CRM for Theme Parks and Museums.


  • dotHospitality
    As a Microsoft Global Gold Partner in the Hospitality industry, we are providing a unique Hotel Operations Management and Guest Relationship Management platform on Dynamics 365 called dotHospitality, covering B2B Sales, Marketing, and Guest Services....

  • Value Insight

    • dotHospitality, a Guest-Centric full-service cloud native Microsoft Dynamics 365 platform for Luxury Hotels.
    • Eradicate your dozens of room-centric IT systems, siloed data and fragmented processes.
    • Effortlessly handle Guest Interactions at every touchpoint, from pre-arrival to post-arrival.
    • Manage and Operate your business with ease at the GroupBrand, and Property Levels, with one Globally-Centralized solution.
    • Harness the power of Microsoft Dynamics 365 as your core and capitalize on native integrations with the Microsoft Technologies you use every day.

    Product Features:

    Guest 360°

    • Guest Profiling
    • Preferences
    • Profile Completeness
    • Loyalty Overview
    • Social Overview
    • Leisure Activities

    B2B Sales

    • MICE, Leisure & Corporate Sales
    • Leads and Bookings
    • Contracts and Rates
    • Events, Banqueting and BEOs
    • Activities Management
    • Microsoft Office Native Integration


    • Personalized Campaign Automation
    • Cross-Sell / Up-Sell Suggestions
    • Events and Promotions
    • Emails and SMSes
    • Social Listening
    • Digital Campaigns

    Guest Services

    • Service Requests
    • Complaints
    • Housekeeping
    • Surveys
    • Lost and Found
    • Mobile Apps
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