SP Square is the Asset Optimization System with the Artificial Intelligence Guest Engagement “Jeanie”. Jeanie initiates communication by welcoming guests, answers guest’s questions and processes requests into tickets that are sent directly to the appropriate department for a quick resolution. Jeanie conducts a mid-stay survey so management team can provide resolution to guests before their departure. SP Square is the only system that proactively and improves guest satisfaction. Improved problem resolution increases brand quality and social media scores.
SP Square Service and Asset Optimization System provides A.I. Guest Engagement “Jeanie”, Work Order and Guest Request tickets, Preventive Maintenance, Inspections, Equipment PM and Inventory, Daily Log, Shuttle Scheduling, Contracts and Licenses Log and Flexible Reporting System. SP Square has the most competitive pricing in industry with all inclusive, one price covers all, system.