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Edge Communications  

Plano,  TX 
United States
https://www.edgecommunications.com


A team ready to meet today's IT challenges.

Edge designs, builds and manages end-to-end technology solutions specific to the hotel industry. 

We provide hoteliers with a comprehensive solution for all technology requirements from initial strategy to systems deployment to ongoing managed services nationwide. 


 Videos

Edge Communications Hospitality Technology Services

 Products

  • Cybersecurity
    Our broad portfolio of cybersecurity services and staff of security engineers work to prevent, detect, respond to, or remediate cyberattacks....

  • We employ the latest technologies, best policies and practices, and an expert staff to mitigate your security risks and maintain security compliance.

    Cybersecurity Services include:

    • Managed Firewall
    • Security Awareness Training
    • Managed Detection Response (MDR)
    • One-time Vulnerability Scanning
    • Managed Vulnerability Management
    • End Point Protection with Advanced Malware Protection
    • Multi-Factor Authentication
    • Managed Email Security
    • Incident Response and Forensics Service
    • Penetration Testing
    • Security Assessment
    • Cyber Consulting

    For more information, visit edgecommunications.com

  • Managed IT Services and Desktop Support
    Hotel IT environments involve many different vendors and integrated systems. We manage all of them for you....

  • Outsource all of your IT support or supplement your existing in-house team.

    • 24/7 remote and onsite desktop support
    • Tier 1 - Tier 4
    • Third party vendor management
    • Contract administration and "special project" deployments
    • Customized packages

    For more information, visit edgecommunications.com

  • Network Monitoring & Management
    Our dedicated NOC can assist with real-time adds, moves and changes while monitoring and maintaining your network....

  • Remote Features
    • 24/7 monitoring, management. and support
    • Remote realtime moves, adds, changes
    • Dedicated System Administrator
    • Experienced team of experts

    Onsite Features

    • Field dispatch and management
    • Repair and replace
    • Technical support
    • Training

    For more information, visit edgecommunications.com

  • Managed WiFI
    Edge will design, install, and certify a customized, highly engineered wireless network that delivers optimum performance....

  • Our Managed WiFi services includes: 

    • Guaranteed WiFi coverage throughout the property
    • Secured WiFi connections via WPA-2
    • Click-through captive portal
    • Post-deployment heatmap
    • Performance validations
    • Network support of WiFi-enabled services and devices
    • 24/7 monitored and managed network support for hotel guests and administrative staff
  • Hotel PBX
    Our team has developed a cost effective premise-based hotel PBX system....

  • Edge’s premise-based PBX with all standard and hospitality features including:

    • Call forwarding, transfer, routing, parking, waiting, queuing and three-way calling
    • Room status
    • Customized automated attendant
    • Dial by name directories
    • Conference bridges
    • Customized ring groups
    • Voicemail
    • Voicemail-to-email conversion
    • Customized on hold music
    • Automatic Call Distribution
    • Simultaneous ringing
    • Automated wakeup call service
    • PMS integration

    For more information, visit edgecommunications.com

  • Openings and Transitions
    Edge provides hoteliers with a total comprehensive solution for all technology requirements, from initial strategy to systems deployment to ongoing managed services....

    • Technology due diligence and assessment
    • Technology development plan and implementation
    • Network design, deployment and management
    • RFP development. vendor selection and management
    • Vendor contract administration
    • Hotel application integration
    • Onsite and remote project management
    • Field installation
    • IT related procurement
    • Workstation and peripheral setup
    • Onsite and remote engineering
    • Circuit ordering, management and billing
    • Project and account management

    For more information, visit edgecommunications.com

  • Voice Services
    Edge's secure, reliable SIP Trunking is delivered via our state-of-the-art network with industry-leading features....

  • Features include: 

    • SIP Trunking
    • Unlimited local and long distance minutes
    • Unlimited simultaneous calls
    • International calling
    • Toll Free
    • E911 services and notifications

    For more information, visit edgecommunications.com

  • Circuit Acquisition & Management
    Our professional circuit provisioning staff delivers the best available carrier services by leveraging our wholesale and resale relationships with all our major national and regional carrier partners....

  • Services: 

    • Bid solicitation
    • Circuit acquisition and documentation
    • Pre-install coordination
    • Onsite circuit installation
    • Performance and quality assurance testing
    • Telco audits and assessments
    • Billing management

    For more information, visit edgecommunications.com


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