GoTab, Inc.  

Arlington,  VA 
United States
https://gotab.io/en

GoTab - We Help You Put Hospitality First

GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied.

GoTab uniquely allows patrons to order and pay through a server (without a smartphone), or order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile point-of-sale (POS), contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password.

Operators get industry-leading features and actionable data that can be rapidly deployed and adapted to their unique requirements for dramatically reduced costs. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing. Learn more at https://gotab.io/en/

 Press Releases

• GoTab Announces Deborah Tappan as Director of Hospitality Management (Apr 20, 2022)

  Arlington, VA, March 29, 2022 – Today, restaurant commerce platform GoTab is announcing the appointment of Deborah Tappan as Director of Hospitality Management. In her new role, Tappan will focus on bringing GoTab’s technology to hotel properties and further expand the cloud-based solution’s presence beyond the restaurant and entertainment industries.

   

  A dedicated hospitality professional since 2003, Tappan has built an impressive career working at notable upscale hotel properties in the Northeast. She started on the front-of-house staff at The Four Seasons, and honed her revenue management skills at The Boston Harbor Hotel. She then went on to become Director of Revenue Management at Loews Hotels, Revere Hotel Boston Common and The Colonnade Boston Hotel. Throughout her tenure at the various properties, she gathered first-hand knowledge of the inner workings of hotel operations and identified the many ways technology can improve systems, turn areas into revenue centers and elevate the guest experience. 

   

  “I am thrilled to join GoTab and introduce its innovative platform to hotel properties,” said Deborah Tappan, Director of Hospitality Management for GoTab. “There are so many opportunities to modernize systems within the hospitality industry and utilize GoTab’s technology for guest amenity programs,  in-room dining, common indoor and outdoor spaces, rooftop bars, etc. The options are endless,” she added. 

   

  Originally from Ireland, Tappan has called Boston home for more than 20 years. She has been actively involved in the Boston chapter of the Hospitality Sales and Marketing Association International (HSMAI)  and is currently the President-Elect of the organization, driving the organization’s educational, knowledge-based initiatives for the hospitality industry. When not at work, she enjoys spending time with her husband and two children, Paul and Emily. 

   

  About GoTab, Inc.

  GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing. For more information, consult our media kit, request a demo here or learn more at https://gotab.io/en.

• GoTab Partners with MasterCard To Enhance Digital Checkout Experience (Apr 20, 2022)

  Arlington, VA, January/February XX, 2022 – Restaurant commerce platform GoTab has partnered with MasterCard to implement Click to Pay technology for hospitality venues across the country, further transforming the customer digital payment experience. Selected among best-of-breed food technology solutions to pilot this new program, GoTab joins an impressive list of prominent MasterCard partners that provide customers with a secure and seamless payment experience. 

   

  With this new embedded checkout experience, customers can add their MasterCard after opening their tab on their smartphone (via a QR code) at GoTab-operated venues. By selecting the fast and secure click-to-pay system, a consumers’ payment method and profile are automatically saved, providing them with the opportunity to add food and drinks to their tab, or close their tab without having to worry about payment. Once diners are ready to leave, their tab is automatically charged to their MasterCard, providing a quick and secure checkout experience. To further enhance this seamless checkout journey, customers can opt to keep their MasterCard on file within their GoTab profile, via click-to-pay technology, so a customer never has to re-enter their credit card data into a GoTab-operated venue.

   

  “At GoTab, we strive to help our operators enhance the guest experience,” said GoTab CEO Tim McLaughlin. “MasterCard’s click-to-pay technology is the perfect partner solution to simplify and make the checkout process easier, faster and completely seamless. As we get ready to process $1 billion in GMV in 2022, we are honored to work hand-in-hand with MasterCard, one of the most innovative global payment technology solutions, and allow our operators to deliver a safe and enjoyable guest experience,” he added.

   

  As part of the pilot program, GoTab rolled out MasterCard’s click-to-pay technology across various Stone Brewing locations in California and Virginia. “We had a very successful run with GoTab and MasterCard’s click-to-pay technology across all of our taprooms and bistros,” said Gregg Frazer, VP of Hospitality for Stone Brewing. “Our guests were already big fans of GoTab, but the pilot program with MasterCard made the payment experience even better.”

  Started in 2016 as an e-commerce solution for on-premise ordering, GoTab has since evolved into a comprehensive restaurant commerce platform, with full POS, kitchen operations and delivery capabilities. A true cloud-based solution, GoTab allows guests to order and pay directly from their smartphone without having to download an app or create a password. Operators can also rely on GoTab’s mobile POS, contactless ordering and payment features, and kitchen management systems (KMS) to run efficient, profitable operations. 

   

  About GoTab, Inc.

  GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing. For more information, consult our media kit, request a demo here or learn more at https://gotab.io/en