RealTime Reservation  

Uniondale,  NY 
United States
https://realtimereservation.com/


RealTime Reservation, an ancillary revenue booking product.

Gain Control Of Your Inventory, Operations, Revenues And Guest Experience
RealTime Reservation's centralized inventory management system for ancillary revenues automatically promotes and sells experiences, activities, amenities, F&B, poolside seating, cabanas, parking and other spaces from pre-arrival to check-out all in real-time. We integrate with POS, PMS, and Payment Gateway Systems, offering an end-to-end solution. Our reporting provides valuable insight into robust data collection and analytics for the individual hotel and the corporate enterprise.

RealTime Reservation provides communication that empowers the guest to book dynamic packages, activities, cabanas, and food & beverage 24/7, all from their personal devices. Hoteliers can follow the guest journey and upsell to capture revenue pre-stay, arrival and during.


 Press Releases

  • LONG ISLAND, NY – MAY 31, 2022 -  RealTime Reservation, an innovative technology software that allows guests to reserve experiences prior to check-in, is benefiting both hoteliers and consumers while navigating a global pandemic. As hoteliers worldwide embrace significant return of leisure travel throughout 2022, many are turning to technology to drive revenues as well as provide customers with a unique guest experience, and RealTime Reservation provides just that.

    The trend towards technological innovation began before COVID-19 and has accelerated as more people become interested in mobile check-ins, contactless payments, voice control and biometric. Meeting customer demands while dealing with continued staffing issues, can create difficulties, therefore RealTime Reservation is implemented directly into hotels software to easily manage services and amenities.

    Shawn Tarter, CEO and Founder of RealTime Reservation says, “With hotels adjusting to the regulations regarding capacity control and contact-less interactions as an outcome of the pandemic, our platform ensures the safety of guests while we battle some of the challenges facing our industry”.

    Improving guest experiences would be enough for hoteliers to integrate RealTime Reservation’s program, but there are real benefits to operators as well. From being able to capture ancillary revenues pre-arrival to inventory management and internal operations, RealTime Reservation gives hoteliers the opportunity to maximize on revenues that previously would have been lost. These consuming facing, easy-to-use modules, require direct payment while booking allowing for trackable transactions and confirmations.

    “While we were developing this one-of-a-kind software, we realized that this is not a 'one size fits all' solution as services, amenities, and experiences differ from one hotelier to the next,” noted Tarter, “we have customized our modules to fit the requirements of each individual hotel or resort and work with each whether that is dependent on their amenities, POS systems, or credit card processing companies”.

    Exciting new technologies are impacting the hotel and resort industry in ways we have never seen before as COVID-19’s continues on and as hoteliers adapt to these changes, RealTime Reservation provides the alternative to creating successful operations through the lens of both the guests and management.

    About RealTime Reservation LLC

    RealTime Reservation LLC is a New York-based organization that provides real-time inventory management reservation software to the hospitality/travel industry. RealTime Reservation LLC software maximizes ancillary revenues by allowing hotels, resorts, theme parks, and cruise lines, to accept pre-arrival reservations of cabanas, activities, amenities, excursions, events, day passes, and much more. Our web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. In addition, our unique centralized reservation inventory management software effectively eliminates double booking and lost reservations while enhancing revenues and the guest experience overall.

    MEDIA CONTACTS:

    Kelley DeVincentis                         Kayla Perez

    Southard Communications           Southard Communications             

    kelley@southardinc.com               kayla@southardinc.com

    212-777-2220                                   212-777-2220                                             

  • Long Island - New York – June 21, 2022 – The pandemic was a time of great hardship for the hospitality industry, but also a time of great innovation. Hotels and resorts became more creative than ever in delivering superlative guest experiences via new revenue streams.  Over 500 hotels and resorts worldwide use RealTime Reservation to deliver new ways for guests to interact with onsite services via a seamless system. Guests easily reserve activities and amenities such as spa packages, parking, poolside seating, food and beverage, recreational activities. The result is increased incremental revenue and enhanced customer satisfaction and loyalty.

    Taking this a step further RealTime Reservation is collaborating with SAS, the leader in analytics, to apply advanced analytics to the vast amounts of ancillary revenue data it collects from its pre-arrival hub. The resulting intelligence will help hoteliers develop informed ancillary revenue plans by answering such questions as; what is the optimal price for a cabana on different days and times? What add-on experiences resonate best in the market?  Should a hotel focus on high occupancy or ancillary services when staffing is an issue? And when planning a new hotel, should space be devoted to spa services and poolside amenities, or developing co-working offices?

    “SAS has done an extraordinary job of providing the hospitality industry with prescriptive analytics globally for decades,” says Shawn Tarter, CEO and founder of RealTime Reservation. “By working together we’ll tap into never-before-seen data on ancillary revenues, granting hoteliers full-scale reports on where they should focus to optimize revenues through their own amenities and activities.”

    “RealTime Reservation and SAS will deliver benchmark reports on ancillary revenues to the market,” said Chris Knothe, Principal Industry Consultant at SAS. “Extracurricular services, including the amenities offered on site, and how they impact revenues are an important aspect of managing growth and maximizing profitability on the way towards ‘Total Revenue Management’. RealTime Reservation is a leader in this area and together we’ll be able to provide intelligence that hotels and resorts will find particularly useful and important when optimizing ancillary profit centers.”

    The new service to be offered by RealTime Reservation and powered by SAS will be called ARROW (Ancillary Revenue Reporting Optimization Worldwide) and will officially be introduced at the Hospitality Industry Technology Exposition and Conference in Orlando. ARROW is expected to be available later this year. You can find RealTime Reservation at booth number 947 at HITEC.

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 Products

  • RealTime Reservation Inventory Management
    Welcome to RealTime Reservation, hospitality technology designed to manage all hotel ancillary revenues....

  • A cloud-based, mobile-enabled platform that promotes and sells experiences, activities, amenities, F&B, poolside seating, cabanas, and other spaces from pre-arrival to check-out all in real-time. We are truly the “only” end to end Centralized Inventory Management Platform servicing the hospitality industry by integrating with the industries top PMS, POS, and payment gateway systems. 

    RealTime Reservation pinpoints additional hotel revenue streams, upfront cash flows and allows for yield management. Each module is designed for flexible billing periods and to generate revenue during low-demand times. Our customizable solution grants management the ability to define custom fee structures per activity and implement dynamic pricing. In addition, all fees are collected directly through hotel’s merchant ID.

    Our modules allow staff to save time and begin automating concierge tasks right away. Our software technology eliminates labor-intensive operations with easy administration and better control of refunds and cancellations while you manage amenities across all departments.

  • Boost Ancillary Revenues
    Whether your guests want to reserve a spot in a yoga class, a cabana by the pool, or the newest item from the gift shop, RealTime Reservation offers a single platform to boost ancillary revenues for real-time results and happier guests....

  • RealTime Reservation modules are the ultimate platform for hotels to market, merchandise, sell, and reserve a variety of goods, services, amenities, activities, rentable structures and more. It is the complete vacation tool for your guests. All hotel activities can be offered to guests in pre-arrival emails, and guests are instantly validated and offered all available up-sell opportunities. Mobile viewing allows guest access 24/7

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