Eliminate Missed Appointments and Reduce Unnecessary Phone Calls

Get actionable data that will help grow your business

PinPoint Status keeps you and your customer in the loop so no one needs to ask “When are they going to get here”.

259k

Appointments reminded

98%

Positive appointment ratings

1.5m

Messages sent

97k

Hours of ETA updates

Do You Like Waiting Hours For A Service Technician To Arrive?

Neither Do Your Customers!

By putting an end to long appointment windows and uncertain arrival times, PinPoint Status enables your company to increase customer satisfaction, eliminate missed appointments and unnecessary phone calls, and drive more positive reviews and online ratings.

PinPoint Status integrates with your customer and job scheduling information. And, our affordable monthly subscription model makes PinPoint Status an Easy-To-Set Up and Easy-To-Use solution for companies of any size.

Transform Your Customer Experience

  • Alyssa, Hard Rock Granite & Marble

    PinPoint Status is a game-changer for our company. We can now confirm appointments instantly, and our customers love the advanced technology that reminds them of appointments and shows who's on the way. Our installers love having their schedules pre-loaded onto the app, and our Google reviews have improved. Highly recommended!

  • Nikki, COIT Cleveland

    PinPoint Status has improved our communication with customers, allowing for easy text confirmations. The employee bio creates a sense of trust, and we love the link to show specialist arrival time. PinPoint is user-friendly and highly recommended.

  • Glenn, Euro Stone

    PinPoint Status has significantly improved the business's operations and customer satisfaction. By providing real-time updates on technician location, it has helped reduce the number of calls from customers seeking status updates, making the company more professional. In addition to this, PinPoint Status offers several other benefits such as tracking appointment status, reporting customer feedback, and identifying errors early. I recommend PinPoint Status for its value, responsiveness to issues/questions, and willingness to receive feedback for improving the product.

  • Carmina, AMC Countertops

    “PinPoint Status is the invisible Project Manager Assistant that helps us to keep in contact with the customer by confirming their appointments, sending reminders and providing technician arrival times in real-time, elevating the communication with customers, helping us achieve consistency and reduce staffing costs.”

  • Joanne, Excel Glass and Granite

    “If PinPoint were no longer available I would stomp my feet and immediately try to find a replacement

PinPoint Status receives positive feedback from Steve Mast of Precision Countertops