Safe & Reliable Healthcare
We help healthcare organizations achieve high reliability.
Becoming a high reliability organization (HRO) requires cultural and systemic transformation. Our validated Framework for High Reliability Healthcare is a compendium of theories, approaches, knowledge sets, and activities needed to achieve and sustain high reliability in practice. We provide integrated survey, analytics, training, and technology products to help organizations, teams, and individuals apply the Framework’s concepts to their own HRO journeys, resulting in healthier cultures, happier patients, skilled leadership, and sustained improvement.