Altarama Information Systems
Visit us in booth 635 or virtually. Have a great conference!
Organizations We Serve
Versatile by design – and benefiting from 20 years of client contributions – our proven systems are used by organizations that vary in type and size, but with the common mission of serving clients’ information needs.
While they go by many names (information research center, research support service, library reference service, collection information service, etc.), all benefit from our support of unique workflows and service model evolution.
RefTracker empowers information and knowledge organizations to:
- Manage both information request services and internal assignments
- Ensure staff provide quality responses within your defined service levels
- Track and respond to Research projects, Literature search requests, Systematic reviews, New item suggestions, Document delivery requests, ILL’s, Current Awareness, Patent Watch alerts, and much more
- Manage FOI (Freedom of information) requests
- Integrate with Outlook for easy user communication.
- Produce custom, detailed statistics on the work being done
Brands: Altarama Information Systems
RefTracker
RefChatter
DeskStats
RefStaffing