As Fazzi’s Director of Operational Consulting, Cindy Campbell is a nationally recognized leader, speaker and management consultant to the full continuum of healthcare at home. She has been advising leaders, restructuring clinical organizations and teaching the fundamental elements of successful episode management under PDGM for years. That’s because while PDGM makes these fundamentals even more critical from a reimbursement standpoint, they have always been essential to best practice episode management to drive high quality outcomes at the lowest possible cost. It all ties together: intake, scheduling, OASIS capture at the point of care; patient-centered, goal directed interdisciplinary care planning; case management; LUPA management; timely documentation; IDT meetings and workflow alignment for all of these functions. Cindy is also an expert on PDGM and is a member of the faculty of the National Association of Home Care’s (NAHC) National PDGM Summits.