Homecare Homebase  

Dallas,  TX 
United States
https://hchb.com
  • Booth: 500


Welcome to NAHC Financial Management 2020! Stop by booth #500 in the virtual exhibit hall to see why Homecare Homebase is the #1 software for Home Health and Hospice Care!

Homecare Homebase provides the industry’s leading software for home-based care. We're paving the way for both large and small home health and hospice agencies to drive consistent growth and sustained profitability nationwide. Our software streamlines every aspect of your business by improving communications, compliance and productivity into one comprehensive and innovative platform to empower exceptional home health and hospice care.

In addition to a powerful software platform, we now offer a range of added services that can lift the administrative and operational burden to offer greater insight into key metrics, giving you more time to focus on patient care.

Over the years, we’ve partnered with some of the brightest minds in software technology and online learning. Our cutting-edge solutions include deep neural learning models that helps predict outcomes and offer compassionate care when it's needed most. And we'll continue to drive innovation to streamline processes, ease compliance and empower exceptional care for patients and families nationwide.


 Videos

HCHB Overview
HCHB Smart Scheduling
HCHB Analytics

 Press Releases

  • June 132019

    Dallas, TX – Homecare Homebase (HCHB) the nation’s leader in mobile home health and hospice software has announced the new Smart Scheduling product, part of the HCHBIntelligence Suite, at the company’s annual Users Conference this week in Dallas.

    HCHB’s Smart Scheduling product uses complex algorithms to create highly efficient routing, mapping and scheduling for home health agencies to automate the scheduling process across everything from skilled nursing and specialized wound care to physical therapy, chaplain visits and more.

    Smart Scheduling is part of the larger HCHB Intelligence Suite, a collection of products that enable customers to use data to drive intelligent choices and smarter business decisions. The HCHB Intelligence Suite uses a variety of evolving technologies to create its solutions, including applied analytics, machine learning, and artificial intelligence. All are focused on bringing higher-level understanding and guidance to end users.

    Scott Decker, HCHB President noted Smart Scheduling works directly to tackle one of the industry’s most arduous, time-consuming tasks that often requires several resources and typically creates inefficient schedules. Both of these drive up costs and keep clinicians from spending quality time with the patients best matched to their skill set.” 

    HCHB is currently working through a pilot of the Smart Scheduling product with its client Encompass Health and is expected to roll out the new tool for existing customers in Q1 2020.

    Our customers need a better way to manage thousands of complex visit schedules, while saving time and money and enhancing the overall quality of care. By enabling Smart Scheduling to do the work for them, agencies will be able to do just that,” said Decker.

    With the rapid growth of post-acute home health and hospice services, agencies are struggling to orchestrate complex care under strict compliance and performance requirements. The Smart Scheduling product automatically assigns the exact level of required care and helps agencies cut costs, improve continuity of care and better utilize full-time employees without adding costly overtime. It also helps identify and leverage part-time expertise nearby when needed most, eliminating excess miles and expense.

    Our evolving industry will require advanced technologies for sophisticated insights into not only agencies’ daily business operations, but the care and oversight of all patients. We look forward to seeing what Smart Scheduling and our evolving HCHB Intelligence Suite of products can do to enhance the operations of all users,” said Decker.

    About Encompass Health

    As a national leader in integrated healthcare services, Encompass Health (NYSEEHC) offers both facility-based and home-based patient care through its network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. With a national footprint that includes 131 hospitals, 221 home health locations, and 59 hospice locations in 37 states and Puerto Rico, the Company is committed to delivering high-quality, cost-effective, integrated care across the healthcare continuum. Encompass Health is ranked as one of Fortune’s 100 Best Companies to Work For. For more information, visit encom​passhealth​.com, or follow us on our newsroomTwitter and Facebook.

    About Homecare Homebase, LLC

    Homecare Homebase (HCHB) is a Dallas-based software leader offering hosted, cloud-based solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for homecare and hospice agencies. Our customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and faster payment. Founded by industry veterans in 1999, the company is now part of the Hearst Health Network. For more information visit hchb​.com or call us toll-free at 1 – 866-535-HCHB (4242).

    About Hearst Health

    The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Each year in the U.S., care guidance from Hearst Health reaches 85 percent of discharged patients, 205 million insured individuals, 77 million home health visits and 3.2billion dispensed prescriptions. The Hearst Health network includes FDB (First Databank), Zynx HealthMCGHomecare HomebaseMHK (formerly MedHOK — Medical House of Knowledge) and Hearst Health Ventures (www​.hearsthealth​.com). Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen.

    Follow Hearst Health on Twitter @HearstHealth or LinkedIn @Hearst-Health.

  • October 9,2019

    Dallas, TX – Home health and hospice software leader Homecare Homebase (HCHB) confirmed the successful launch of HCHB Exchange, the newest tool to enhance interoperability” and create fast, easy connections among varied home-based care providers.

    Since its debut in mid-June, HCHB Exchange has been used by the Visiting Nurse Association (VNA) of Colorado for over 13,000 seamless transactions, streamlining connections with physicians, hospitals, pharmacy and other patient care providers.

    With an aging population requiring multiple, specialized home-based services and separate providers, the ability to share patient data is critical for consistent, quality care. HCHBExchange provides an on ramp to quickly and easily send and receive patient information across the vast landscape of national providers.

    HCHB Exchange users enjoy instant access to Surescript’s Record Locator and Exchange service, which enables easy exchange of clinical data among more than 100,000clinicians nationwide, plus more than 600,000 care providers connected through Carequality and the CommonWell Health Alliance.

    Surescripts Record Locator & Exchange meets the unique needs of long-term and post-acute care providers by dramatically improving efficiency during transitions of care,” explained Tara Dragert, Vice President of Product Innovation at Surescripts.

    With this capability integrated into their electronic workflow, HCHB Exchange users can easily connect to a nationwide network of clinicians and patients and gain access to historical patient care records, regardless of care setting or location.”

    HCHB Exchange is part of the larger HCHB Connect Suite, which supports and streamlines patient referrals, clinician signatures and rapidly growing Population Health Management needs.

    HCHB President Scott Decker said the company is pleased but not surprised” by the early success of HCHB Exchange. We’ve spent significant resources in developing cutting-edge solutions for enhanced interoperability for our software users. This is a clear indication that it’s working — and we’ll continue to invest heavily in this area.”

    As for the VNA of Colorado, nurses and clinicians could not be more pleased. Christopher Lee, President and CEO stated that In just two months, we’ve gone from electronic faxing, verbal and written requests to instant access and answers — including approvals and real-time patient data we can now use to deliver the best care possible.”

    About Colorado Visiting Nurse Association

    Founded in 1889 as the Denver Flower Mission, Colorado Visiting Nurse Association has grown to become the state’s largest home health care agency, providing 200,000 visits per year. Colorado Visiting Nurse Association’s compassionate, dedicated, and experienced healthcare professionals are recognized for their expert, personal medical attention and for their strong tradition of ensuring continuity of care while creating warm relationships with patients. Colorado Visiting Nurse Association provides Senior Wellness Services, Paraprofessional Support Services, Skilled Home Health Services and Hospice/​Palliative Care.

    About Homecare Homebase, LLC

    Homecare Homebase (HCHB) is a Dallas-based software leader offering hosted, cloud-based solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for homecare and hospice agencies. Our customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and faster payment. Founded by industry veterans in 1999, the company is now part of the Hearst Health Network. For more information visit hchb​.com or call us toll-free at 1 – 866-535-HCHB (4242).

    About Hearst Health

    The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Each year in the U.S., care guidance from Hearst Health reaches 85 percent of discharged patients, 205 million insured individuals, 90 million home health visits and 3.2billion dispensed prescriptions. The Hearst Health network includes FDB (First Databank), Zynx HealthMCGHomecare HomebaseMHK (formerly MedHOK — Medical House of Knowledge) and Hearst Health Ventures (www​.hearsthealth​.com). Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen.

    Follow Hearst Health on Twitter @HearstHealth or LinkedIn @Hearst-Health.

  • June 112019

    Dallas, TX – Homecare Homebase (HCHB) the nation’s leader in mobile home health and hospice software has announced a new Revenue Cycle Management (RCM) service at the company’s annual Users Conference this week in Dallas.

    The new RCM offering is part of the company’s growing HCHB Services Suite, a collection of technology-enabled services designed to alleviate the burden associated with time consuming administrative functions and staffing oversight that often keep home health agencies from spending more quality time with patients.

    The RCM offering allows agencies to reduce their in-house billing staff by pushing the lion’s share of the administrative billing and collections tasks– and the headaches and hassles associated with them– to an experienced HCHB team of billing experts. In addition it provides more transparency into the often murky RCM process for agency management through the use of HCHB Analytics and dashboards.

    HCHB President Scott Decker said the new service offers an exceptional return on investment since many agencies are leaving money on the table right now, often
    unknowingly, and are not equipped to spend the time needed to tackle the outstanding billing issues. Our extensive knowledge of the billing process and our expertise in the HCHB system put us in a unique position to ensure they are achieving and maintaining a very high collection rate, reducing outstanding days in AR and spending their time working with patients and not paperwork.”

    Matt Kennedy, Director of Revenue Cycle Services at HCHB, cited additional benefits including accelerated cash flow on accounts receivables with fewer rejected and
    unbilled claims in a marketplace under intense scrutiny by government regulators and the new Medicare PDGM payment methodology. We know what it takes to get it right the first time,” he added, going forward in our industry, it’s the only way to operate. We can easily manage not only ongoing payor changes but our 5 to 6 annual software releases to ensure agencies are always on top of billing and collections.”

    As part of its RCM launch, HCHB is now offering a detailed ROI analysis for current customers who may be interested in outsourcing their RCM function. When agencies see the numbers, it can be pretty convincing” said Decker. Our customers have always relied on us to provide superior software solutions, but this new HCHB Services Suite allows us to provide additional expertise through staffing resources, using our own technology, that have an even bigger impact on their bottom line.”

  • May 122020 

    DALLASTX – Homecare HomebaseSM (HCHB), the nation’s #1 software for home health and hospice, has partnered with MUSE Healthcare of St. Paul to offer enhanced hospice care during the most critical times of a patient’s care journey. The new product uses sophisticated modeling and machine learning to better predict, prepare and provide for hospice patients in the last 7 – 12 days of life.

    The fast-growing, complex and sensitive hospice service area offers unique challenges for providers seeking to allocate resources when and where they’re needed most. The MUSE solution is designed to address a well-documented gap in end of life care and ensure that every patient transitions with exceptional dignity, comfort and attention. 

    Tom Maxwell, Co-Founder of MUSE Healthcare said the data science company’s extraordinary insight comes from a vast, ever-growing patient data pool that can accurately predict outcomes based on the most subtle, yet wide-ranging metrics. We know that the average late-stage patient is often underserved. Our whole goal is to arm hospice staff with information and enable them to offer more caring hospice visits to patients and families in the last 7 – 12 days of life, with a greater sense of satisfaction for everyone.”

    According to Homecare Homebase Chief Strategy Officer Scott Pattillo, patient and family satisfaction is essential in building stronger referrals and long-term business success. The MUSE product is the perfect fit for our HCHB Business Connect Suite of interoperability products and adds incredible value to our robust hospice solution through its integration. When we can empower exceptional care during a patient’s final days and help our customers better manage their resources, it’s a win/​win for everyone.”

    About MUSE Healthcare 

    Muse Healthcare was founded in 2019 by three leading hospice industry professionals — Jennifer Maxwell, Tom Maxwell and Bryan Mosher. Their mission is to equip clinicians with world-class analytics to ensure every hospice patient transitions with unparalleled quality and dignity. Muse’s predictive model considers hundreds of thousands of data points from millions of visits to identify which hospice patients are most likely to transition within 7 – 12 days. The science that powers Muse is considered a true deep learning neural network – the only one of its kind in the hospice space. When hospice care providers can more accurately predict when their patients will transition, they can ensure their patients and their patients’ families receive the care that matters most in the final days and final hours of a patient’s life.
    For more information, visit muse​hc​.com.

    About Homecare Homebase, LLC
    Homecare Homebase (HCHB) is a Dallas-based software leader offering hosted, cloudbased solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for homecare and hospice agencies. Our customized mobile
    solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and faster Homecare Homebase | hchb​.com 3 payment. Founded by industry veterans in 1999, the company is now part of the Hearst Health Network. For more information visit hchb​.comor call us toll-free at 1 – 866-535-HCHB (4242).

    About Hearst Health

    The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Each year in the U.S., care guidance from Hearst Health reaches 85 percent of discharged patients, 205 million insured individuals, 77 million home health visits and 3.2billion dispensed prescriptions. The Hearst Health network includes FDB (First Databank), Zynx HealthMCGHomecare HomebaseMHK (formerly MedHOK — Medical House of Knowledge) and Hearst Health Ventures (www​.hearsthealth​.com). Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen. Follow Hearst Health on Twitter @HearstHealth or LinkedIn @Hearst-Health.

  • July 12020

    Dallas, TX – Homecare HomebaseSM(HCHB) the nation’s #1 software for home-based care, has announced a new partnership with CipherHealth, industry leader in healthcare engagement software, to offer exceptional patient outreach for the growing home health and hospice industry.

    HCHB has long been a leader in interoperability and automation to help home-based care agencies streamline processes and maximize clinical resources. With increasing federal regulation and the challenges of COVID-19, the collaboration with CipherHealth is perfectly-timed to help agencies better manage a wide range of patient engagement and communications needs. Their proven solutions not only produce double-digit reductions in hospital readmissions, they also save time, money and critical staff resources.

    CipherHealth’s patient engagement platform enables seamless care transitions using customized call, text and email communication with patients throughout their episode of care and beyond. This includes regular patient status checks, initial home visit confirmations and diagnostic-centric outreach to help meet specific diagnosis-related needs. If issues or concerns arise, agencies are immediately notified and can act quickly to resolve patient concerns.

    As the healthcare industry goes through rapid transformation due to COVID-19, homebound patients and their caregivers are dealing with a new set of challenges never seen before. Home health agencies are recognizing the need for integrated technology that automates the myriad communications, scheduling and monitoring tasks so that clinicians have more quality time with their patients to drive better outcomes” said CipherHealth Vice President of Strategic Partnerships, John Banks Powell. CipherHealth is excited to partner with Homecare Homebase to power these digital touchpoints and interactions for a more seamless patient and clinician experience.”

    Homecare Homebase Chief Strategy Officer Scott Pattillo described the CipherHealth partnership as a perfect fit” to match HCHB’s intense focus on streamlined processes, operational efficiencies and clinical excellence. When we find a solution that dovetails so nicely with our core platform, we’re eager to add even more value for our customers. Our growing roster of strategic partners is helping us transform the industry and empower exceptional home-based care.”

    About CipherHealth

    CipherHealth is an award-winning healthcare technology company that delivers a full suite of scalable and flexible patient engagement solutions for healthcare organizations to keep patients, staff, families and communities up to date and informed about their preventative, acute or elective care — whether it is in a hospital, clinic, facility, at home or anywhere in between. To learn more about how CipherHealth is helping healthcare organizations get back on the road to recovery, check out its two-part educational webinar Roadmap to Recovery: Communication Strategies to Maximize Revenue & Ensure Continuity of Care.” 

    About Homecare Homebase, LLC

    Homecare Homebase (HCHB) is a Dallas-based software leader offering hosted, cloud-based solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for homecare and hospice agencies. Our customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and faster payment. Founded by industry veterans in 1999, the company is now part of the Hearst Health Network. For more information visit hchb​.com or call us toll-free at 1 – 866-535-HCHB (4242).

    About Hearst Health

    The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Each year in the U.S., care guidance from Hearst Health reaches 85 percent of discharged patients, 205 million insured individuals, 103 million home health visits and 3.2billion dispensed prescriptions. The Hearst Health network includes FDB (First Databank), Zynx HealthMCGHomecare Homebase and MHK (formerly MedHOK). Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen. Follow Hearst Health on Twitter @HearstHealth and LinkedIn @Hearst-Health.


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