MatrixCare by ResMed (fka Brightree home health & hospice)  

Bloomington,  MN 
United States
  • Booth: 600

Welcome to FMC! We have all seen new challenges recently, which presents opportunities to think of things differently and more innovatively. We look forward to the synergies with each of you as we move forward in this new norm.

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As the multiyear winner of the Best in KLAS award for Long-Term Care Software and Home Health and Hospice EMR, MatrixCare is an industry leader in interoperability and is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve in out-of-hospital care settings. MatrixCare is a wholly owned subsidiary of ResMed. Learn more: visit and follow @MatrixCare on Twitter. 


Our Culture

 Press Releases

  • MatrixCare/Brightree Named 2020 Best in KLAS for Home Health and Hospice EMR – Large

    Best in KLAS recognizes software for having the broadest impact on healthcare organizations

    January 31, 2020

    BLOOMINGTON, Minn., January 30, 2020 – MatrixCare/Brightree’s Home Health and Hospice EMR solution today earned Best in KLAS honors, receiving a top-ranked score of 87.1 in this year’s “Best in KLAS: Software & Services” report.

    The software offering surpassed the average for home health and hospice EMR vendors by more than 6 points.

    Best in KLAS winners are determined annually through extensive surveys and interviews with healthcare providers on the efficiency and quality of health IT products. KLAS research methodology rates and ranks vendors according to their ability to meet certain current and future expectations. Vendors are evaluated on six key categories: culture, operations, product, relationship, value, and loyalty. MatrixCare/Brightree’s Home Health & Hospice EMR solution saw a 12-point improvement over the last two years.

    “As more individuals desire to age in place, our home health and hospice software enables homecare clinicians to help them do so more efficiently than ever,” said Steve Pacicco, CEO of MatrixCare. “We’re honored to win this award, as our customers’ feedback is vital to everything we do. We will continue to drive innovation in support of the success of our customers – and their patients.”

    MatrixCare/Brightree will be recognized for its first-ever win at the annual Best in KLAS awards ceremony at HIMSS on March 9 in Orlando, Fla.


  • ReferralConnect
    Designed specifically for home health and hospice providers, ReferralConnect delivers robust tools and intelligence so you can discover hidden referral sources, focus marketing efforts and build sustainable relationships that attract even more referrals....

  • Referral Management in Home Health & Hospice

    Attract more referrals with focused marketing efforts that build sustainable relationships.

    ReferralConnect for home health and hospice helps turn census challenges into opportunities. Designed specifically for out-of-hospital providers, our lead and referral management solution provides the competitive edge you need to expand your referral network.

    Ensure continued growth for your organization and withstand the pressures of the industry by using this innovative technology.

    Enhance referral source management, referral tracking, territory management, and more with ReferralConnect for home health and hospice.

    Referral source management

    • Centralize referral partner account data for easy retrieval and tracking
    • Schedule and document meetings, phone calls and tasks
    • Access historical activity and conversation data to cultivate key relationships

    Referral tracking

    • Identify referral source patterns and referral rates
    • Capture patient information in the field to improve admission process efficiencies
    • Leverage EHR data to update referral sources on patient admit status
    • Track denials and non-admits and coordinate follow up activities

    Territory management

    • Analyze historical claims data at an enterprise level for strategic planning
    • Conduct territory analysis to identify top referral sources
    • Gain insight into your competitor’s market share and identify referral source targets
    • Quickly implement and track marketing efforts and campaigns

    Intel at your fingertips to make timely referral and admission decisions.

    With ReferralConnect for home health & hospice, your team stays connected with referral sources, so that you can act quickly when new information becomes available. Situations change fast and you can’t be in multiple places at once. The ReferralConnect mobile app allows you to manage referral sources, contacts, referrals, histories, and notes in the palm of your hand, with access in mere seconds. Identify opportunities on-the-go and have more productive meetings with referral sources.

    ReferralConnect for home health & hospice delivers robust tools and intelligence so you can discover hidden referral sources, focus your marketing efforts, improve census, optimize reimbursements and build sustainable relationships that attract even more referrals.
  • MyScrubber
    A powerful analytics tool that identifies errors and inconsistencies from within and between OASIS assessments, MyScrubber, helps increase accuracy, compliance, and reimbursement....

  • When it comes to OASIS scrubbing, there's no competition.

    Simplify the OASIS process with a variety of unique features.

    MyScrubber is a powerful analytics tool that identifies errors and inconsistencies from within and between OASIS assessments—helping to increase accuracy, compliance, and reimbursement. With exclusive features that are unique to us, including:

    • Offline capabilities with integrated workflows and iPad functionality to enable OASIS scrubbing anywhere, connected or disconnected.
    • Wider quality assurance between OASIS, medications, and plan of care to identify potential, known errors.

    Additional benefits:

    • Updates can be made quickly and easily with integrated alerts and recommendations.
    • Alerts are color-coded and prioritized.
    • Detailed patient reports list all alerts, recommendations, and analyses.
    • Increased productivity due to decreased QA review time for office staff.
    • Quicker turnaround and timely submission to CMS due to decreased rejection of the OASIS back to clinicians for corrections.
    • Accurate and timely OASIS documentation ensures your agency is regulatory compliant.
    • Clinicians learn correct and consistent documentation practices.

    Ready to increase your profits, productivity, and compliance? Whether you’re a current MatrixCare customer looking for a scrubber tool or you use a scrubber that lacks these features, fill out the form learn more about how we can help.

    See MyScrubber in action

  • MyAnalytics
    MatrixCare’s new MyAnalytics software can help meet your organization’s need for accurate, up-to-date data. Create personalized, relevant dashboards to help you analyze business trends and metrics – even from mobile devices....

  • Improved data and visualizations to manage your business

    Changes in the home healthcare environment have led to an increased need for accurate, up-to-date data. Whether it’s to monitor trends, evaluate revenue fluctuations, manage your workforce or provide reports to leadership, having easy access to relevant data is essential.
    MatrixCare MyAnalytics was developed to meet your needs for improved analytical capacity and visualizations, for monitoring key trends and metrics and for access to your data from any device, anywhere.
    Especially designed for non-technical users, such as executives who need to analyze business trends, MyAnalytics lets users create personalized, relevant dashboards using near-real-time data. Built on the Microsoft Azure and Power BI platform, MyAnalytics also offers self-service report writing using a modern BI toolset.
    MyAnalytics can help you eliminate time-consuming, manual processes now used to gather and present key data. It also gives your organization—large or small—gain access to high-quality data that you can share with leaders and external referral partners to support your growing business.

    Experience MyAnalytics

  • MatrixCare Home Health & Hospice
    The right tools make all the difference in patient care. MatrixCare offers an award-winning, Best in KLAS comprehensive EHR solution, designed by clinicians....

  • Get more from your EHR with MatrixCare.

     MatrixCare’s electronic health record (EHR) solution is more than just a tool for your organization: it’s a strategic partner. Whether you’re looking for improved business efficiencies, more accurate claims, or improved compliance, MatrixCare offers innovative features that can give your business a competitive edge.

    Benefit from interoperability
    As the leader in post-acute interoperability, MatrixCare can connect you to the broader healthcare continuum via the CommonWell Health Alliance and Carequality. These connections help you:

    • Make better care decisions.
    • Improve outcomes.
    • Gather and use more robust data.
    • Decrease total cost of patient care.

    Improve business operations
    We offer several features that can help your business run more efficiently, including:

    • Cloud-based solutions and mobile apps that allow your team to work from anywhere.
    • Telemedicine capabilities that support both video and audio interactions between patients and caregivers.
    • Ongoing product enhancements to comply with regulatory requirements such as PDGM.

    Meet the challenges of COVID-19
    With the challenges of COVID-19, more organizations are turning to technology to prepare their clinical operations for emergencies. Leverage the latest innovations to help your organization stay protected, including:

    • Alerts and notifications to flag at-risk patients.
    • Customizable interventions to identify infection risks, including the option to create call-outs specific to COVID-19 screenings.
    • Remote patient monitoring that allows for live updates of patient vitals without direct contact.

    Experience MatrixCare Home Health and/or Hospice

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