304. Workforce and Capacity Management
Monday, August 02, 2021: 2:15 PM - 3:55 PM
Education Credits:Course Level: Intermediate; 2 Accounting CPEs (NASBA/PHR); 1.6 Nursing CNEs contact hours
Balancing the goals of agency growth and managing capacity is a constant struggle for home health agencies. Successful management of capacity requires teamwork between the clinical and financial leaders. The purpose of this session is to explore how the various compensation plans impact capacity. We will also review other key factors to consider to simultaneously achieve agency growth and workforce management.
• Describe models of compensating field staff that have been implemented for home care personnel
• Identify compensation methodologies that impact recruitment and retention of staff
• Outline best practices to determine your current capacity