Sunday, October 13, 10:00 AM - 12:00 PM

  • Room: 6A
This pre-conference is free to all attendees.  Health care in the home is popular and affordable, and demand for it is growing every year. We have a great story to tell the public and elected officials, so we need a strong grassroots campaign to make sure people hear that story. Successful grassroots advocacy campaigns require a group of knowledgeable and committed activists who can communicate effectively with public officials, the media, and the general public. The Grassroots Advocate Boot Camp is a two hour, intensive and immersive education session which will provide attendees with the knowledge and skills necessary to be well-informed, effective, and empowered advocates within their communities and organizations. Ensuring every American has access to quality care in the home is of paramount importance and will require the voices, hearts, and minds of millions of people working in unison. Join us at the inaugural Grassroots Advocate Boot Camp and become part of the solution!Read More
Speaker(s)
Faculty
Emilie Bartolucci
Director Grassroots Advocacy and Community Engagement
NAHC

    Sunday, October 13, 2:50 PM - 3:50 PM

    • Room: 6B
    • Session Number: 102
    This session will provide an update on recent changes in public reporting for hospices and the development of the hospice assessment tool. Suggestions for how best to prepare for a standardized assessment tool will be provided.
    Speaker(s)
    Faculty
    Katie Wehri
    Director, Home Care & Hospice Regulatory Affairs
    National Association for Home Care & Hospice (NAHC)
    Faculty
    Theresa Forster
    Vice President for Hospice Policy & Programs
    National Association for Home Care & Hospice (NAHC)
      • Room: 611/612
      • Session Number: 108
      Home health agencies have experienced some challenging years and 2019 and 2020 promises more of the same. Reimbursement rates have been squeezed, yet costs and regulatory requirements continue to rise. Agencies are challenged to maintain quality while attempting to become more efficient and productive. In this interactive session, findings from the BKD and SHP’s annual benchmark analyses as they study the financial and operational indicators of the top performing agencies in quality and financial performance. Findings from survey results will be shared on the operational approaches and strategies these top performing agencies use to achieve optimal results in a balanced manner.Read More
      Speaker(s)
      Presenter (other)
      Chris Attaya MBA, FHFMA
      VP of Product Strategy
      Strategic Healthcare Programs
      Lead Presenter
      Mark Sharp CPA
      Partner
      BKD LLP
      Category:
        • Room: 613/614
        • Session Number: 109
        While patient-centered care has long been the goal of quality providers, the patient experience -- and related evaluations affecting reimbursement -- are becoming increasingly important. But are providers effectively assessing the patient experience from the patient's perspective? Join Stan Massey, lead consultant at Transcend Strategy Group, and Cooper Linton, associate vice president at Duke HomeCare and Hospice at Duke University Health System, as they challenge conventional thinking about the way providers view the patient experience. Cooper and Stan will share insights, advice and techniques as they break down the processes, mindset and even the language of how providers approach the patient experience -- and offer ideas to improve.Read More
        Speaker(s)
        Co-presenter
        Cooper Linton MBA, MSHA
        Associate Vice President
        Duke HomeCare and Hospice at Duke University Health System
        Co-presenter
        Stan Massey
        Lead Consultant
        Transcend Strategy Group
        Category:
          • Room: 6E
          • Session Number: 104
          While PDGM is top of mind right now, the reality is that even more change is on the way for our industry. Leaders must also be preparing for the unified payment system, value based reimbursement, risk-based contracting and meaningful participation in population health. While it may sound daunting, the good news is that preparing correctly for PDGM will also prepare you for these additional future challenges and opportunities. This presentation provides both an easy-to-understand explanation of the big strategic picture of our industry as well as concrete, digestible and actionable strategies to help your agency succeed under PDGM and beyond.
          Speaker(s)
          Lead Presenter
          Tim Ashe RN, MS, MBA
          President
          Fazzi Associates
          Category:
            • Room: 608
            • Session Number: 106
            In treating a wound care patient, home health nurses have used traditional negative pressure wound therapy (NPWT) as an integral part of their practice. Now, there are new disposable NPWT devices that preserve the patients’ quality of life by allowing them to have unrestricted mobility to move freely. This session will address the technology, the types of wound care patient who will benefit from its use and most importantly, the ease of which home health agencies can bill appropriately and accurately for the services.
            Speaker(s)
            Lead Presenter
            Ms  Kiahini Bates
            Division Manager of Accts Receivable
            Ohio Living Home Health and Hospice
            Category:
              • Room: 6A
              • Session Number: 101
              Preparing your operations for the impact of PDGM can be intimidating. Do your operations need an overhaul, or just tweaks? This session will help attendees address this question by guiding through practical data analytics and KPIs necessary to assess PDGM operational readiness and estimated financial impact. This analysis will include examining the KPIs of two providers to parallel specific opportunities for improvement of operational and financial health, compared to industry benchmarks. This analysis will lead to a focused discussion on operational best practices to successfully transition from PPS to PDGM, whether through operational overhaul or, more likely, operational tweaks.
              Speaker(s)
              Presenter (other)
              Karen Vance BSOT
              Senior Managing Consultant
              BKD LLP
              Lead Presenter
              M. Aaron Little CPA
              Managing Director
              BKD LLP
              Category:
                • Room: 615/616/617
                • Session Number: 110
                Significant growth happens when an agency creates a detailed strategic sales plan and holds themselves accountable for implementing the plan. Shelle Womble will explain common mistakes that home care agencies make when approaching sales and marketing. She will explain the ongoing process of sales and how a sales funnel and customer relationship management (CRM) tool can create accountability for results. In the session, you will walk through a detailed strategic sales plan and leave with tools to help your agency significantly boost revenue.
                Speaker(s)
                Lead Presenter
                Shelle Womble
                Sales & Operations Coach
                corecubed
                Category:
                  • Room: 6C
                  • Session Number: 103
                  The government continues to enhance its program integrity abilities to protect the Medicare trust fund. Over the past several years, the home health and hospice industries have experienced a significant increase in government oversight and there are no signs that this scrutiny will dissipate. No provider is immune from this scrutiny thanks to advances in technology - the government now has access to real-time performance metrics to quickly identify provider variances. Join industry audit & legal experts as they share lessons learned and provider success stories. Participants will take-away proven strategies for audit readiness and leave you empowered with the knowledge needed to "take the fear out of government audits"!Read More
                  Speaker(s)
                  Presenter (other)
                  Robin Seidman BSN, RN, MSN, MBA, LNCC
                  Senior Director, Clinical Consulting Services
                  BlackTree Healthcare Consulting
                  Presenter (other)
                  Stephanie Johnson JD
                  Partner, Healthcare Practice
                  King & Spalding
                  Category:
                    • Room: 609
                    • Session Number: 107
                    While leadership and management deal with results of CMS’ Medicare Administrative Contractor Target Probe and Education (TPS), ZPIC/UPIC audits and Recovery Auditor Contractor (RAC) reviews, the battle for Medicare coverage is won or lost at the clinician level. “If it wasn’t charted it wasn’t done” is the old adage, but “If it was charted wrong, it won’t be paid” is the new version in the Medical Review world of home health. This presentation combines 11 key Medicare rules and regulations your staff need to know, need to document and need to follow so that any Medical Review does not take back the visits and cause financial hardship for your agency.Read More
                    Speaker(s)
                    Lead Presenter
                    Jackie Hance RN-BC
                    Reimbursement Recovery and Appeals Director
                    QIRT (Quality In Real Time)
                    Category:
                      • Room: 606/607
                      • Session Number: 105
                      OASIS-D is a significant part of Home Health Value Based Purchasing (VBP) as VBP is in the 4th year of the Pilot and huge changes to the Pilot were effective January 1, 2019. This session will take you through those changes, including a restructuring of how the Total Performance Score (TPS) is actually calculated. Most importantly, this session is going to take agencies into the depths of how to peel off the layers of the calculations and how agencies can apply best practices in improving their scores with OASIS-D items and HHCAHPS. This session will emphasize how agencies should not let change dictate their future, but should take control of their outcomes.Read More
                      Speaker(s)
                      Lead Presenter
                      Melinda Gaboury COS-C
                      CEO
                      Healthcare Provider Solutions, Inc.
                      Category:

                        Sunday, October 13, 4:00 PM - 5:00 PM

                        • Room: 608
                        • Session Number: 206
                        According to survey data, more than two-thirds of home health agencies say they could use an increase in referrals and more than three-quarter report that their market is highly competitive. The pressure to increase census and bring in the right type of patient referrals is unlikely to ease anytime soon. This session will present a blueprint for developing the right market strategy for your agency, based on a critical evaluation of market dynamics, agency goals, and how PDGM may impact both. The right market strategy depends on two main components, both of which will be covered: 1) deciding where to prioritize efforts, and 2) figuring out how to position your organization as the best fit for your partners.Read More
                        Speaker(s)
                        Lead Presenter
                        Christine Lang MBA
                        Senior Director
                        ABILITY, an Inovalon Company
                        Category:
                          • Room: 613/614
                          • Session Number: 209
                          In the face of RCD, PDGM and higher penalty surveys/audits, a leader's response with effective actionable items to correct deficient clinical documentation is even more critical. How do you engage your professionals to initiate improvements and follow-through in documentation practice to correct noted deficiencies? Take away four different approaches from the typical blanket educate and audit tactics using data, impact feedback and leadership strategies. Engage in your own experience during the session using a simple tool to frame your next clinician documentation improvement discussion.
                          Speaker(s)
                          Lead Presenter
                          Paula Pitman RN, BSN, MBA
                          Vice President
                          Corridor Group
                          Category:
                            • Room: 615/616/617
                            • Session Number: 210
                            Increasing business profitability requires strategic thinking to grow revenue. Growth is achieved through mergers and acquisitions, expansion of a service area or customer base, and the creation of a new revenue stream. This presentation will help attendees learn about the partnerships that they can form to create new revenue streams through a focus on specialty programs. Seven different private duty specialties will be discussed to give providers insight into how to create new streams of revenue that aligns with demographic trends.
                            Speaker(s)
                            Lead Presenter
                            Tammy Ross BSN, RN
                            Senior Vice President, Professional Services
                            Axxess
                            Category:
                              • Room: 606/607
                              • Session Number: 205
                              Documentation audits can seem like a chore. Whether it's a technical audit for billing or content audit for appeal avoidance, the tendency of an auditor to become lulled into a false sense of security is sometimes overwhelming.This presentation will review best practices for documentation audit processes. We will examine the CMS requirements for documentation quality including skilled services, medical necessity and the objective measurements of progress as it pertains to therapy. We will engage the participants in case reviews to see if they can spot documentation shortfalls. We will also review the Review Choice Demonstration and how that may impact your agency in the months or years to come.Read More
                              Speaker(s)
                              Lead Presenter
                              Ms  Shannon Liem MS, CCC-SLP; COS-C
                              National Clinical Director - Home Health
                              Aegis Therapies
                              Category:
                                • Room: 6B
                                • Session Number: 202
                                This session will provide an update on recent changes in public reporting for hospices and the development of the hospice assessment tool. Suggestions for how best to prepare for a standardized assessment tool will be provided.
                                Speaker(s)
                                Lead Presenter
                                Katie Wehri
                                Director, Home Care & Hospice Regulatory Affairs
                                National Association for Home Care & Hospice (NAHC)
                                Category:
                                  • Room: 609
                                  • Session Number: 207
                                  As the population of older Americans with chronic conditions continues to grow, the role of home health care (HHC) services in improving care transitions between acute care and independent living has become a national priority. This has resulted in the development of a number of value-based purchasing (VBP) initiatives, changes in the Centers for Medicare and Medicaid Services’ Home Health Conditions of Participation, and The Joint Commission’s focus on infection prevention as a national patient safety goal for HHC. In this presentation, we will report the results from a national study of home health care providers describing the challenges to infection prevention and quality improvement in HHC, as well as lessons learned.Read More
                                  Speaker(s)
                                  Presenter (other)
                                  Ashley Chastain MPH
                                  Project Manager, In-Home Study
                                  Columbia University School of Nursing
                                  Lead Presenter
                                  Dr.  Patricia Stone PhD, FAAN
                                  Centennial Professor of Health Policy
                                  Columbia University School of Nursing
                                  Category:
                                    • Room: 6E
                                    • Session Number: 204
                                    With the growing Medicare Advantage population, CMS has finally added non-skilled in-home care such as personal care and housekeeping as a Medicare Advantage benefit. This historic long-awaited decision by CMS finally recognizes the importance of non-skilled home care and how it can bridge the gaps in home care. Learn how home care provider, SeniorBridge, is teaming up with Humana, one of the leading healthcare companies in the country, to provide high-quality home care to our most vulnerable population.
                                    Speaker(s)
                                    Presenter (other)
                                    Chad Cisneros
                                    Communications Consultant
                                    Humana
                                    Lead Presenter
                                    Ruthi Farrago CMC
                                    Director of Operations
                                    SeniorBridge
                                    Category:
                                      • Room: 611/612
                                      • Session Number: 208
                                      If you are thinking about changing EMRs, in the midst of a change or have recently completed a transition, this session is for you! This session will discuss how to prepare for a system conversion, surviving the go live and first 90 days, and optimizing for ongoing use. We will discuss project management needs to effectively and efficiently manage the conversion while continuing to meet patient demands.
                                      Speaker(s)
                                      Lead Presenter
                                      Stavros Katsifis
                                      Consulting Manager
                                      McBee
                                      Category:
                                        • Room: 6C
                                        • Session Number: 203
                                        This session will address the latest developments and emerging issues in the Medicare audit appeal landscape, including Targeted Probe and Educate audits and significant reform efforts by HHS and OMHA to reduce the backlog of appeals and. It will also discuss effective appeals strategies for Targeted Probe and Educate audits for home health agencies and hospice agencies and for defending claim denials through the changing Medicare appeals landscape.
                                        Speaker(s)
                                        Lead Presenter
                                        Mr.  Andrew Wachler Esq.
                                        Managing Partner
                                        Wachler & Associates, P.C.
                                        Category:
                                          • Room: 6A
                                          • Session Number: 201
                                          This session will describe a collaborative relationship and process driven model of care for wound management under PGDM reimbursement. The presentation will include operational, financial and clinical strategies for home health agencies as they adapt to a changing landscape.
                                          Speaker(s)
                                          Presenter (other)
                                          Joanne Labiak MSN, CRNP, CWOCN, CWS
                                          Vice President, Clinical Services
                                          Medline Industries
                                          Presenter (other)
                                          Kathleen Parcelles RN, BSN, CWOCN
                                          Wound Care Specialist
                                          Adventist Home Health
                                          Category:

                                            Monday, October 14, 11:30 AM - 12:30 PM

                                            • Room: 611/612
                                            • Session Number: 308
                                            The healthcare mergers & acquisitions market has evolved as providers adjust to outcome-based and risk-based compensation models. Home Health, Hospice, & Homecare have all undergone significant consolidation, but the market remains highly fragmented and there is more consolidation to come. As private equity investors seek to capitalize on continued consolidation, they have added fuel to an already hot fire and created opportunities for entrepreneurial operators who want to grow a business and then sell for a top-of-the-market premium. This presentation discusses how small and lower middle-market providers can maximize the value of an exit transaction by participating in a private equity recapitalization.Read More
                                            Speaker(s)
                                            Lead Presenter
                                            Mr.  Jack Eskenazi MBA
                                            Managing Partner
                                            Healthcare Advisory Partners
                                            Category:
                                              • Room: 6E
                                              • Session Number: 304
                                              The patient-driven groupings model (PDGM) is much more than a change to the prospective payment system, it represents a paradigm shift for agencies that will require continuous quality improvement throughout the patient journey. Quality Cycle Management (QCM) is a means by which management can hold staff accountable. QCM encompasses and connects all parts of the workflow process to patient outcomes, thereby achieving the goal of patient-centered care and lower health-care costs. In this session we will walk attendees through the patient journey identifying best practices and expected outcomes for each task and the metrics by which to measure results.
                                              Speaker(s)
                                              Lead Presenter
                                              Laura Page-Greifinger BSN, RN, MPA
                                              President/CEO
                                              QIRT (Quality In Real Time)
                                              Category:
                                                • Room: 608
                                                • Session Number: 306
                                                This gap continues to widen between what hospitals and physicians want from their post-acute care counterparts and what those providers are prepared to deliver when it comes to interoperability. For home health and hospice organizations who mind the gap and embrace true interoperability, they will increase their odds of successfully navigating the new value-based care economy, as well as operate more successfully under PDGM. Through an engaging presentation, the results of a research study surveying both post-acute providers and their referral sources, and an expert provider panel, the audience will begin to understand the interoperability gap and steps to take to solve it.Read More
                                                Speaker(s)
                                                Moderator
                                                Melissa Polly MBA
                                                Director, Marketing, Home Health & Hospice
                                                Brightree
                                                Panelist
                                                Denise Schrader RN MSN NEA-BC
                                                Vice President Integrative Services
                                                Mosaic Life Care Home Health and Hospice
                                                Lead Presenter
                                                Nick Knowlton
                                                VP, Strategic Initiatives
                                                Brightree
                                                Panelist
                                                Tarrah Lowry
                                                President & CEO
                                                Sangre de Cristo Home Health, Hospice & Palliative Care
                                                Category:
                                                  • Room: 618/619/620
                                                  • Session Number: 311
                                                  Survey deficiencies have increased in both home health and hospice, a trend related to how operations are handled in corporate entities, whether large or small. These deficiencies are often at the condition level and can come as a surprise to the provider, since many have been operating in much the same way for years without deficiencies. This webinar will review the practices that are causing the deficiencies, discuss why they are now being viewed as a deficient practice, and tell you how to revise practices to minimize the risk of survey deficiencies. Examples from actual surveys will be shared.
                                                  Speaker(s)
                                                  Presenter (other)
                                                  Katie Wehri
                                                  Director, Home Care & Hospice Regulatory Affairs
                                                  National Association for Home Care & Hospice (NAHC)
                                                  Presenter (other)
                                                  Lisa Meadows MSW
                                                  Clinical Compliance Educator
                                                  Accreditation Commission for Health Care (ACHC)
                                                  Category:
                                                    • Room: 609
                                                    • Session Number: 307
                                                    Medicare Administrative Contractor (MAC) Palmetto recently placed non-cancer diseases of the nervous system with LLOS >210 days on their active medical review list. As CMS and MACs improve their use of data to evaluate outliers in the hospice community, it’s crucial for providers to understand how data is used, where to find provider information, and how to evaluate documentation in cases >210 days on service. This session will cover the basic factors that contribute to LLOS and identify the proper tools providers can utilize for tracking decline. The session will also cover the process of completing documentation reviews, factors in determining ongoing decline and terminality, and how to properly respond to a request for additional review.Read More
                                                    Speaker(s)
                                                    Lead Presenter
                                                    Dee Geray RN
                                                    Clinical Consulting Manager
                                                    McBee
                                                    Category:
                                                      • Room: 615/616/617
                                                      • Session Number: 310
                                                      As baby boomers age, the demand for home care will continue to grow–and with growing demand comes growing competition. The number of home care companies is expected to rise nearly 5% in 2019–and will continue to grow at that rate, year after year. What does this new competitive landscape mean for agency owners who want to keep pace and get a bigger share of the $30 billion non-medical home care market? Game on. In this session, attendees will learn how to reassess sales strategy, rebuild what isn’t working, and refocus teams and tactics to improve sales performance and avoid watching potential new clients go to competitors.Read More
                                                      Speaker(s)
                                                      Lead Presenter
                                                      Mike Price MBA
                                                      Senior Vice President of Business Development and Partnerships
                                                      Honor
                                                      Category:
                                                        • Room: 6C
                                                        • Session Number: 303
                                                        In a sea of ever-changing legislation, it is critically important that providers have a comprehensive legislative tracking process and adopt proactive compliance strategies to both identify these changes and modify policies and procedures to conform to the same. Targeted areas include: mileage reimbursement, minimum wage, overtime wages, meal and rest breaks, predictive scheduling, domestic worker bill of rights, etc. In this session, we will address some of the top trends in legislature that have resulted in numerous copy-cat states implementing similar regulations, the implications of same, and some of the key changes and differences that Home Care employers need to be aware of and focus on when operating in multiple states.Read More
                                                        Speaker(s)
                                                        Lead Presenter
                                                        Angelo Spinola Esq.
                                                        Attorney and Shareholder
                                                        Littler Mendelson, P.C.
                                                        Category:
                                                          • Room: 606/607
                                                          • Session Number: 305
                                                          Nathan Adelson invested resources to change the internal cultural and treatment of individuals in late stage and advance illness. Learn how they laid the foundation of entering test pilot programs and into ACO’s. Partnering with technology and payers leading to earlier adoption of hospice, reducing the risk of escalated hospital use, and joining in sharing in financial risk.
                                                          Speaker(s)
                                                          Presenter (other)
                                                          Angela Ricketts BSW, MSW
                                                          Client Alignment Executive
                                                          Netsmart
                                                          Presenter (other)
                                                          Dr.  Clevis Parker MD, MHA, FAAFP, ABHPM
                                                          Chief Medical Officer
                                                          Nathan Adelson Hospice
                                                          Presenter (other)
                                                          Jon Wood CPA, BA-Accounting
                                                          Chief Financial Officer
                                                          Nathan Adelson Hospice
                                                          Presenter (other)
                                                          Teresa Craig
                                                          Director, Community Strategist
                                                          Netsmart
                                                          Category:
                                                            • Room: 6B
                                                            • Session Number: 302
                                                            Come one, come all and meet your Home Health and Hospice Medicare consultants from National Government Services (MAC Jurisdiction 6 and Jurisdiction K), for a live interactive session. Staying informed of changing Medicare regulations can help your agency avoid costly Medicare mistakes. During this session our consultants will provide Medicare updates on the latest regulatory and compliance changes. National Government Services offers several free tools for providers that will assist your agency in keeping current with Medicare regulations. Have you checked out the free computer based trainings in Medicare University? C’mon on out and we will take a quick virtual tour of all that NGS has to offer, and get you up to date with Medicare.Read More
                                                            Speaker(s)
                                                            Lead Presenter
                                                            Corrinne Ball BSN, RN, CPC, CAC, CACO
                                                            Provider Outreach & Education Consultant
                                                            National Government Services
                                                            Category:
                                                              • Room: 6A
                                                              • Session Number: 301
                                                              The most significant change in Home care Reimbursement in 20 years will go into effect January 2020. The Patient Driven Groupings Model - PDGM is complicated, confusing and overwhelming. CMS has provided some data on the revenue impacts and new PDGM components, but there is more to be considered. Revenue Cycle, from beginning to end, will require changes to adapt. Preparing now is essential in being prepared for the PDGM onslaught.
                                                              Speaker(s)
                                                              Co-presenter
                                                              M. Aaron Little CPA
                                                              Managing Director
                                                              BKD LLP
                                                              Lead Presenter
                                                              Melinda Gaboury COS-C
                                                              CEO
                                                              Healthcare Provider Solutions, Inc.
                                                              Category:
                                                                • Room: 613/614
                                                                • Session Number: 309
                                                                Many care delivery systems are now developing internal programs for the delivery of end of life care, excluding traditional hospice agencies. Existing hospice agencies will need to reinvent their organizations and restructure their relationships to maintain their important position in the health care continuum. This session will help hospices catalog skills and identify opportunities to leverage their resources and promote strategies for program development and engagement with health care systems, ACO’s, and IDN’s. The presentation will include examples of innovative hospice delivery models, and will also discuss options of palliative service integration into hospice organizations.
                                                                Speaker(s)
                                                                Lead Presenter
                                                                Dr.  John Mulder MD
                                                                Chief Medical Consultant for Hospice and Palliative Care
                                                                Holland Home
                                                                Presenter (other)
                                                                Tim Ihrig MD, MA
                                                                Chief Medical Officer
                                                                Crossroads Hospice and Palliative Care
                                                                Category:

                                                                  Monday, October 14, 3:15 PM - 4:15 PM

                                                                  • Room: 613/614
                                                                  • Session Number: 409
                                                                  A Culture of Caring resonates through an organization. Due to financial cuts, changing regulations and increased mergers/acquisitions, agencies have to provide care in a manner that sets them apart. The culture of a healthcare organization resonates in all areas from clinical staff, billing, HR and even answering the phone. Building on the mindset that to serve customers we must take into account the values of the organization and align those with the culture of our customer service. True success can be achieved resulting in a happier workplace and decreased turnover, an increase in census, and healthier patients. The idea is that happy staff care better for patients.Read More
                                                                  Speaker(s)
                                                                  Lead Presenter
                                                                  Marcylle Combs MS, RN, BS, CHCE
                                                                  President/CEO
                                                                  The Marcylle Combs Company
                                                                  Lead Presenter
                                                                  Samantha McKay MS, BS, CHCE
                                                                  COO
                                                                  MAC Legacy
                                                                  Category:
                                                                    • Room: 6C
                                                                    • Session Number: 403
                                                                    Marketing activities that qualify as ordinary business courtesies in other industries are often illegal in the context of Federal health business programs. We will discuss whether a number of common marketing practices comply with Stark and the Federal Anti-kickback Statute. Attendees will also learn how the Federal Anti-Kickback Statute impacts the provision of gifts and other marketing activities aimed at referral sources. Finally, the presenters will discuss how state laws can impact the legality of marketing activities, using Texas as an example.
                                                                    Speaker(s)
                                                                    Lead Presenter
                                                                    Heidi Kocher JD, MBA, CHC
                                                                    Partner
                                                                    Liles Parker, PLLC
                                                                    Category:
                                                                      • Room: 611/612
                                                                      • Session Number: 408
                                                                      Acquisitions build market share an allow a company’s coverage footprint to expand quickly. Having a strong acquisition strategy is the key ingredient. With this presentation, we will share our strategy to successfully adopt new family members into our company and how to ensure a successful transition. From the beginning stages of “letter of intent” to final closing paperwork, our CEO and CFO will tackle all aspects from all divisional sides of a purchase. Incorporating Operations, Administration, HR, Sales Marketing and IT – our “Transitions Team” comes together to identify pain points before and after an acquisition “go-live” date to ensure a smooth and painless process.Read More
                                                                      Speaker(s)
                                                                      Presenter (other)
                                                                      Farnum Brian MBA
                                                                      CFO
                                                                      Care Advantage, Inc
                                                                      Lead Presenter
                                                                      Mr.  Tim Hanold MBA
                                                                      CEO
                                                                      Care Advantage, Inc
                                                                      Category:
                                                                        • Room: 608
                                                                        • Session Number: 406
                                                                        There has never been a more exciting or challenging time to provide care at home. With progressive changes in the acute care environment and need to avoid unnecessary transitions in care, home care agencies will be called upon to provide ever more aggressive interventions outside the hospital. Are you prepared? Advanced care in the home requires a complete interdisciplinary approach, and administrative burdens, the needs of clinical staff, and the role of a more aggressive model of medical direction will be explored.
                                                                        Speaker(s)
                                                                        Lead Presenter
                                                                        Dr.  James Robert Parkey MD, MTS, HMDC, CMD
                                                                        Medical Director
                                                                        Healing Hands Healthcare
                                                                        Presenter (other)
                                                                        Summer Napier BSN, RN, HCS-C, COS-C
                                                                        Owner/Administrator
                                                                        Healing Hands Healthcare
                                                                        Category:
                                                                          • Room: 618/619/620
                                                                          • Session Number: 411
                                                                          Speaker(s)
                                                                          Presenter (other)
                                                                          Katie Wehri
                                                                          Director, Home Care & Hospice Regulatory Affairs
                                                                          National Association for Home Care & Hospice (NAHC)
                                                                          Presenter (other)
                                                                          Theresa Forster
                                                                          Vice President for Hospice Policy & Programs
                                                                          National Association for Home Care & Hospice (NAHC)
                                                                          Category:
                                                                            • Room: 6E
                                                                            • Session Number: 404
                                                                            Multiple updates to Conditions of Participation and OASIS have made collecting accurate data cumbersome and time-consuming. In this session, Jennifer Gibson Osburn will share insights from her years of experience in the field and as an administrator to help clinical staff use consolidation strategies to efficiently gather accurate professional and OASIS assessment information.
                                                                            Speaker(s)
                                                                            Lead Presenter
                                                                            Jennifer Gibson Osburn RN, HCS-D, COS-C
                                                                            Senior Clinical Consultant
                                                                            Axxess
                                                                            Category:
                                                                              • Room: 609
                                                                              • Session Number: 407
                                                                              With CMS' increased focus on fraud, abuse and waste, Targeted Probe and Educate (TPE) reviews have now extended to Hospice agencies. TPE is part of CMS’s attempts to prevent improper payments in a manner that does not increase the administrative burden on providers, and reduce the number of appeals. TPE targets selected providers of a service rather than all who deliver that service. Specifically, data analysis is used to identify statistical outliers in the historical claims billing data to identify specific providers. Hospice providers must fully understand the areas within the hospice benefit which could be at risk for improper Medicare payment and therefore, are areas for potential TPE review.Read More
                                                                              Speaker(s)
                                                                              Lead Presenter
                                                                              Yolanda Riley
                                                                              Senior Consultant
                                                                              Richter Healthcare Consultants
                                                                              Category:
                                                                                • Room: 606/607
                                                                                • Session Number: 405
                                                                                Home Health and Hospice agencies have transformed in the last few years in how they participate in the continuum of care. Providers see a greater focus on outcomes and financial performance related to their referral relationships and patterns. As payment reform continues to shape the health care landscape providers are becoming heavily dependent upon knowing how their quality and episode spending data compares to their peers in the market. This session will focus on key quality and financial data elements that drive communication and collaboration across the continuum of care.
                                                                                Speaker(s)
                                                                                Lead Presenter
                                                                                Raymond Belles
                                                                                Managing Consultant
                                                                                BKD LLP
                                                                                Category:
                                                                                  • Room: 615/616/617
                                                                                  • Session Number: 410
                                                                                  Your brand value proposition tells consumers, employees, patients and other stakeholders what your company offers that no one else can. In an age of increasing competition, providers will need a strong brand to help future clients and business partners be able to differentiate your organization from your competitors. For the first time in history five generations are working side-by-side in the workforce. A talent gap is forming as Baby Boomers age into retirement and Millennials climb the corporate ladder. In 2016, 60 percent of all home care workers were part time or part year workers. Learn how to deliver on your value proposition as a recruitment strategy to engage, enable and energize the evolving workforce.Read More
                                                                                  Speaker(s)
                                                                                  Lead Presenter
                                                                                  Adrian Killebrew MBA
                                                                                  Business Development Executive
                                                                                  Axxess
                                                                                  Presenter (other)
                                                                                  Stefanie Peaple MBA
                                                                                  Senior Director, Brand Marketing
                                                                                  Axxess
                                                                                  Category:
                                                                                    • Room: 6B
                                                                                    • Session Number: 402
                                                                                    This session will discuss where we are in the implementation of the five (5) year Review Choice Demonstration for home health services delivered by providers operating in the Palmetto GBA/JM Jurisdiction in the states of Illinois, Ohio, North Carolina, Florida and Texas. We will review data analysis of the RCD Data Analytics for each state currently in the demonstration. We will discuss the top documentation errors and strategies to avoid them in the future. We will review and discuss various resources available for providers on both the CMS and Palmetto GBA websites.
                                                                                    Speaker(s)
                                                                                    Faculty
                                                                                    Dan George
                                                                                    Senior Provider Relations Representative
                                                                                    Palmetto GBA
                                                                                    Faculty
                                                                                    Krisdee Foster
                                                                                    Sr. Provider Relations Representative
                                                                                    Palmetto GBA
                                                                                    Faculty
                                                                                    Tammy Tucci
                                                                                    Manager of Provider Outreach & Education
                                                                                    Palmetto GBA
                                                                                    Category:
                                                                                      • Room: 6A
                                                                                      • Session Number: 401
                                                                                      Understanding the impact of Diagnosis Coding is crucial to your agency's success under PDGM. In this session, we will explore the Clinical Groupings- what is allowed as a Primary Diagnosis, how comorbidities will take on more importance and other variations of the PDGM coding. We will discuss the OASIS ADL assessment items, and how case management is key. And we will review what agencies will have to have for patient referrals, how they can educate their referral sources, physicians and the clinicians in the Home Health agency. Specificity is key! Symptom codes will not be able to be utilized for primary diagnoses, so the underlying diagnosis must be in the referral information. Preparation and Education is Key!Read More
                                                                                      Speaker(s)
                                                                                      Lead Presenter
                                                                                      Sharon Litwin RN, BSHS, MHA, HCS-D
                                                                                      Senior Managing Partner
                                                                                      5 Star Consultants, LLC
                                                                                      Category:

                                                                                        Monday, October 14, 4:30 PM - 5:30 PM

                                                                                        • Room: 6C
                                                                                        • Session Number: 503
                                                                                        Survey deficiencies have increased in both home health and hospice, a trend related to branch offices/multiple locations and how operations are handled. These deficiencies are often at the condition level and can come as a surprise to the provider, since many have been operating in much the same way for years without deficiencies. This sessionr will review the practices that are causing the deficiencies, discuss why they are now being viewed as a deficient practice, and tell you how to revise practices to minimize the risk of survey deficiencies. Examples from actual surveys will be shared.
                                                                                        Speaker(s)
                                                                                        Presenter (other)
                                                                                        Katie Wehri
                                                                                        Director, Home Care & Hospice Regulatory Affairs
                                                                                        National Association for Home Care & Hospice (NAHC)
                                                                                        Presenter (other)
                                                                                        Lisa Meadows MSW
                                                                                        Clinical Compliance Educator
                                                                                        Accreditation Commission for Health Care (ACHC)
                                                                                        Category:
                                                                                          • Room: 609
                                                                                          • Session Number: 507
                                                                                          Complying with Hospice Conditions of Participation (CoP) is essential to the success of hospice agencies, yet engaging staff in compliance related activities is a difficult process. Understanding the "why" and "how does this affect me" is crucial to developing buy in and a true culture of compliance. This session will help provide answers to those questions and empower staff to care about the bottom line.
                                                                                          Speaker(s)
                                                                                          Lead Presenter
                                                                                          Kimberly Sattler MBA, CHC
                                                                                          Compliance Specialist
                                                                                          Sanford Health
                                                                                          Category:
                                                                                            • Room: 615/616/617
                                                                                            • Session Number: 510
                                                                                            When you’re in the business of caring for people, finding the very best caregivers to meet your clients’ needs is the number one priority and the number one challenge. Sound familiar? As baby boomers age, the home care landscape is changing as demand for caregivers continues to grow while the caregiver shortage persists – and as demand grows, caregivers can be more selective with their employment choices. In this session, you will learn how to attract, recruit, and retain top talent in the caregiving industry so your agency does not fall victim to caregiver shortages.
                                                                                            Speaker(s)
                                                                                            Lead Presenter
                                                                                            Bob Roth
                                                                                            Managing Partner
                                                                                            Cypress HomeCare Solutions
                                                                                            Co-presenter
                                                                                            Jessica Gilmartin MBA
                                                                                            Chief Marketing Officer
                                                                                            Honor
                                                                                            Category:
                                                                                              • Room: 618/619/620
                                                                                              • Session Number: 511
                                                                                              Speaker(s)
                                                                                              Co-presenter
                                                                                              Katie Wehri
                                                                                              Director, Home Care & Hospice Regulatory Affairs
                                                                                              National Association for Home Care & Hospice (NAHC)
                                                                                              Co-presenter
                                                                                              Theresa Forster
                                                                                              Vice President for Hospice Policy & Programs
                                                                                              National Association for Home Care & Hospice (NAHC)
                                                                                              Category:
                                                                                                • Room: 6A
                                                                                                • Session Number: 501
                                                                                                Data has never been as important as it is now while we prepare for the implementation of PDGM. An estimated 44% of agencies are expected see a decrease in revenue under the new payment model. The financial impact of ignoring PDGM threats could be devastating to agencies but if operations align themselves with financial indicators, the transition could be seamless. Looking at revenue cycle management and data analytics case studies, the participant will understand how financial impact could have been positively modified if operations adjusted to be in step with business analytics. While learning to dance the “PDGM Two-Step,” the audience will take away a deeper understanding of how to interpret data and create solutions.Read More
                                                                                                Speaker(s)
                                                                                                Lead Presenter
                                                                                                Tammy Ross BSN, RN
                                                                                                Senior Vice President, Professional Services
                                                                                                Axxess
                                                                                                Category:
                                                                                                  • Room: 611/612
                                                                                                  • Session Number: 508
                                                                                                  The panel will conduct an overview of the divestiture /acquisition process using an auction format that will identify the key considerations for both sellers and buyers in an auction including financial, process and strategy variables.
                                                                                                  Speaker(s)
                                                                                                  Co-presenter
                                                                                                  Chris Hendrickson
                                                                                                  Managing Director
                                                                                                  Ziegler
                                                                                                  Co-presenter
                                                                                                  Christopher Donovan Attorney
                                                                                                  Partner
                                                                                                  Foley and Lardner LLP
                                                                                                  Category:
                                                                                                    • Room: 6B
                                                                                                    • Session Number: 502
                                                                                                    Palmetto GBA is the Medicare Administrative Contractor (MAC) for many home health and hospice agencies in the United States. This program will include information regarding the most recent updates and changes in Medicare regulations that affect the states for whom Palmetto GBA is the MAC, as well as potential future changes. Participants will also learn about documentation requirements, some available tools, and resources that will enable them to better implement processes that ensure they comply with the rules.
                                                                                                    Speaker(s)
                                                                                                    Faculty
                                                                                                    Charles Canaan MPH, BSN, RN, CCA, CPC, APM
                                                                                                    Senior Provider Education Consultant
                                                                                                    Palmetto GBA
                                                                                                    Faculty
                                                                                                    Dan George
                                                                                                    Senior Provider Relations Representative
                                                                                                    Palmetto GBA
                                                                                                    Faculty
                                                                                                    Kim Campbell MA, MHP
                                                                                                    Manager of EDI Operations
                                                                                                    Palmetto GBA
                                                                                                    Category:
                                                                                                      • Room: 606/607
                                                                                                      • Session Number: 505
                                                                                                      Review Choice Demonstration (RCD), evolved from Pre-Claim Review, is initially set to impact Illinois, Ohio, North Carolina, Texas, and Florida, but the underlying regulations apply to all home health providers. This panel will define RCD requirements and share our initial and optimized processes. The three-agency panel includes a small independent agency with a singular medial record and cross-trained staff, a medium-size agency with a system-wide integrated medical record, and a large agency with multiple branches, medical record systems, and two Medicare Administrator Contractors Learn from our challenges and successes as Illinois HomeCare & Hospice Council moderates the panel.
                                                                                                      Speaker(s)
                                                                                                      Moderator
                                                                                                      Sara Ratcliffe
                                                                                                      Executive Director
                                                                                                      Illinois HomeCare and Hospice Council
                                                                                                      Panelist
                                                                                                      Cheryl Meyer MS, RN, NEA-BC
                                                                                                      Director Clinical Quality, Regulatory & Risk
                                                                                                      AdvocateAurora Health
                                                                                                      Panelist
                                                                                                      Dawn Futris MSHI, BSN, RN
                                                                                                      Quality Manager
                                                                                                      NorthShore University HealthSystem
                                                                                                      Panelist
                                                                                                      Jane Shekman MHA
                                                                                                      Principal
                                                                                                      Life Care Home Health & In Home Services
                                                                                                      Category:
                                                                                                        • Room: 608
                                                                                                        • Session Number: 506
                                                                                                        Many agencies have dedicated resources to develop strategies to anticipate & prevent errors from reaching patients. Studies reveal that insufficient communication among team members & during transitions of care significantly contribute to adverse events. A HRO anticipates & prevents medical errors to achieve reliable patient care outcomes. The value of healthcare increases by improving quality, decreasing cost, driving out variation & designing process improvement measures. Under the guidance of Peter Pronovost, MD, PhD, we have successfully incorporated the concepts of a HRO. This session will guide Home Care/Hospice organizations towards safer patient-centered transitions of care by using the basic principles & strategies of a HRO.Read More
                                                                                                        Speaker(s)
                                                                                                        Lead Presenter
                                                                                                        Abirammy Sundaramoorthy MD
                                                                                                        System High Reliability and Safety Officer
                                                                                                        University Hospitals Health System
                                                                                                        Presenter (other)
                                                                                                        Anne McKinney MSN, RN, BA, NE-BC
                                                                                                        Agency Administrator
                                                                                                        University Hospitals Home Care and Hospice Services
                                                                                                        Presenter (other)
                                                                                                        Valerie Reese MA
                                                                                                        Director of Hospice
                                                                                                        University Hospitals Home Care and Hospice Services
                                                                                                        Category:
                                                                                                          • Room: 613/614
                                                                                                          • Session Number: 509
                                                                                                          Attendees will learn five principles based on behavioral economics and best practices from 20 years in acute care marketing and patient experience. Attendees will see case studies and research that will illuminate ideas to increase referrals and reimbursements, elevate quality, attract and retain staff, and build strategic business partnerships.
                                                                                                          Speaker(s)
                                                                                                          Lead Presenter
                                                                                                          Mardy Maki
                                                                                                          Chief Strategy Officer
                                                                                                          Transcend Strategy Group
                                                                                                          Category:
                                                                                                            • Room: 6E
                                                                                                            • Session Number: 504
                                                                                                            As the industry experiences an accelerating number of mergers and acquisitions of all sizes, several key questions arise when providers are faced with a possible M&A. How do you know if it’s the right time to buy or sell? How do you evaluate if it’s the right fit for your organization? During this panel discussion, industry leaders will share their own experiences with M&A strategy, as well as highlight M&A trends for both home health and hospice, deal “makers” and “breakers” if you are looking to acquire or merge, and what the future of M&A will look like based on current trends and pending regulatory changes.Read More
                                                                                                            Speaker(s)
                                                                                                            Panelist
                                                                                                            Brian Bruenderman
                                                                                                            Partner
                                                                                                            Stoneridge Partners
                                                                                                            Panelist
                                                                                                            Kris Novak
                                                                                                            Vice President – Mergers & Acquisitions
                                                                                                            Amedisys Inc.
                                                                                                            Lead Presenter
                                                                                                            Mike Dordick
                                                                                                            President
                                                                                                            McBee
                                                                                                            Category:

                                                                                                              Tuesday, October 15, 11:00 AM - 12:00 PM

                                                                                                              • Room: 6C
                                                                                                              • Session Number: 603
                                                                                                              QUALITY has always been key to success as it means that there is a formal organization wide quality program ensuring staff are competent, patients are well cared for & agency is in compliance with regulations. Yet, many HHA’s have QAPI on the back burner thinking that it is busy work & do not have qualified staff to perform the necessary steps. Now agencies are being cited, standard & Condition level deficiencies! We will show that by complying with the CoP QAPI, your agency will also improve quality, processes, & outcomes. By identifying high risk/high volume/problem prone areas, & data driven outcomes, your agency can focus on areas in which to improve; Develop & implement quality indicators & performance improvement projects.Read More
                                                                                                              Speaker(s)
                                                                                                              Lead Presenter
                                                                                                              Sharon Litwin RN, BSHS, MHA, HCS-D
                                                                                                              Senior Managing Partner
                                                                                                              5 Star Consultants, LLC
                                                                                                              Presenter (other)
                                                                                                              Sheryl Bellinger RN, CHCA
                                                                                                              President
                                                                                                              Professional Home Health Care, Inc.
                                                                                                              Category:
                                                                                                                • Room: 6E
                                                                                                                • Session Number: 604
                                                                                                                COPD affects 15.7 million adults. COPD patients are high utilizers of healthcare and frequently hospitalized. Under PDGM home health will need to reevaluate models of care for new efficiency and outcome gains. This piloted care model can also be extrapolated across disease types to manage other patient populations. PDGM will force increased front loading of visits and telehealth will become the center of care coordination. This session will describe how program participants are identified, enrolled and managed with a coordinated team approach incorporating telehealth to empowers patients’ self-management. Clinical outcomes of an analysis evaluating the impact of the program on re-admissions will be presented.Read More
                                                                                                                Speaker(s)
                                                                                                                Lead Presenter
                                                                                                                Dana Vick BSN, RN
                                                                                                                Telemonitoring Nurse
                                                                                                                Middlesex Health
                                                                                                                Co-presenter
                                                                                                                Lara Lawani MBBS, MPH
                                                                                                                Clinical Informatics Scientist
                                                                                                                Medtronic Care Management Services
                                                                                                                Category:
                                                                                                                  • Room: 606/607
                                                                                                                  • Session Number: 605
                                                                                                                  Caring for dual eligible patients presents challenges and opportunities for home care organizations. Success comes with using the right analytical tools and robust revenue cycle awareness. Attendees will better understand the categories of dual eligibility, demographic characteristics, legislative landscape, and current challenges facing providers caring for this population of patients. This requires implementation of best practices and lessons learned through experience to improve clinical and financial outcomes. Although dual eligible patients generally tend to be more difficult to manage, there are opportunities to successfully manage their care with the right tools.
                                                                                                                  Speaker(s)
                                                                                                                  Lead Presenter
                                                                                                                  David Hoover
                                                                                                                  Vice President Revenue Cycle Management
                                                                                                                  Axxess
                                                                                                                  Category:
                                                                                                                    • Room: 6B
                                                                                                                    • Session Number: 602
                                                                                                                    Speaker(s)
                                                                                                                    Faculty
                                                                                                                    Mary Carr RN, MPH
                                                                                                                    Vice President, Regulatory Affairs
                                                                                                                    National Association for Home Care & Hospice
                                                                                                                    Category:
                                                                                                                      • Room: 613/614
                                                                                                                      • Session Number: 609
                                                                                                                      Surveillance data is an integral component of an effective infection prevention and control program. The recent emphasis on quality assessment and performance improvement has increased the emphasis on preventing adverse outcomes, especially preventable patient infections. Home care organizations need to be prepared for an increased scrutiny of their infection prevention and control surveillance data. This session will review how to conduct risk assessment activities, determine what types of patient and employee surveillance data to collect, measure and monitor infection prevention and control data, and implement a comprehensive surveillance program that meets the intent of the accrediting organizations’ standards and CoP requirements.Read More
                                                                                                                      Speaker(s)
                                                                                                                      Lead Presenter
                                                                                                                      Mary McGoldrick MS, RN, CRNI
                                                                                                                      Home Care and Hospice Consultant
                                                                                                                      Home Health Systems LLC
                                                                                                                      Category:
                                                                                                                        • Room: 615/616/617
                                                                                                                        • Session Number: 610
                                                                                                                        On Boarding for Success This Session will discuss the importance of efficiently and adequately On Boarding new employees. This process is often over looked and can set the tone for dissatisfaction and loss of enthusiasm in new employees. In the hyper competitive Healthcare industry, hiring the right candidates has become harder and harder. One of the easiest ways to curb this task is to ensure your current employees stay satisfied with your organization and don’t leave in the first place. One of the best ways to accomplish this starts on the first day of employment and continues year after year.
                                                                                                                        Speaker(s)
                                                                                                                        Lead Presenter
                                                                                                                        John Dalton
                                                                                                                        CEO/Founder
                                                                                                                        Optimum RTS
                                                                                                                        Category:
                                                                                                                          • Room: 611/612
                                                                                                                          • Session Number: 608
                                                                                                                          How much is too much when it comes to productivity expectations, and more importantly, why? Within today’s workforce constriction, home health and hospice clinicians face high pressure to meet productivity expectations. Absent specific training and focused supports, productivity pressure can increase RN turnover and costs, suppressing revenue, negatively impacting quality and making staffing issues worse. A year’s worth of data will illustrate the tipping point seen between visits per day and voluntary turnover. We will dig deep into the underpinnings of clinician productivity, sharing best practice capacity management techniques aimed to serve the needs of our patients, our clinicians and top notch financial performance.Read More
                                                                                                                          Speaker(s)
                                                                                                                          Lead Presenter
                                                                                                                          Cindy Campbell BSN, RN, MHA Healthcare Informatics, COQS
                                                                                                                          Director of Operational Consulting
                                                                                                                          Fazzi Associates
                                                                                                                          Faculty
                                                                                                                          Johanna Beliveau MBA
                                                                                                                          President/CEO
                                                                                                                          Visiting Nurse and Hospice for VT and NH
                                                                                                                          Category:
                                                                                                                            • Room: 6A
                                                                                                                            • Session Number: 601
                                                                                                                            The removal of the relationship between therapy visits and reimbursement has caused agencies to take a serious look at how these disciplines have been utilized. The "obvious" plan in PDGM seems to be a reduction in therapy use BUT is that the best decision in an environment focused on outcomes of care? This session will provide a research supported therapy utilization framework to help home health agencies make informed decisions.
                                                                                                                            Speaker(s)
                                                                                                                            Lead Presenter
                                                                                                                            Cindy Krafft PT, MS, HCS-O
                                                                                                                            Owner/Founder
                                                                                                                            Kornetti & Krafft Health Care Solutions
                                                                                                                            Presenter (other)
                                                                                                                            Diana Kornetti PT, MA
                                                                                                                            Owner/Founder
                                                                                                                            Kornetti & Krafft Health Care Solutions
                                                                                                                            Presenter (other)
                                                                                                                            Jason Falvey PT, DPT, PhD
                                                                                                                            Post-Doctoral Fellow
                                                                                                                            Yale University School of Medicine
                                                                                                                            Category:
                                                                                                                              • Room: 608
                                                                                                                              • Session Number: 606
                                                                                                                              Creating value in home-based care requires that providers get patients within a system to appropriate levels and settings of care as their needs change. Reducing hospitalizations and other cross-setting measures require home care and hospice providers adopt consistent policies, practices and communication strategies to ensure the patient is transitioned to the right level of care at the right time.
                                                                                                                              Speaker(s)
                                                                                                                              Presenter (other)
                                                                                                                              Dawn Splettstosser BSN, MSN
                                                                                                                              Associate Vice President, Clinical Services
                                                                                                                              Chapters Health
                                                                                                                              Lead Presenter
                                                                                                                              Julia Maroney RN MHSA
                                                                                                                              Director, Clinical Operations Consulting
                                                                                                                              Simione Healthcare Consultants
                                                                                                                              Category:
                                                                                                                                • Room: 618/619/620
                                                                                                                                • Session Number: 611
                                                                                                                                In this session participants will learn expert ways to build on existing data and resources to develop a robust, sustainable strategy for organizational growth. Using market intelligence and the proven formula for success, agencies will identify opportunities to increase both market share and market penetration by effectively leveraging tools and resources that exist in their agencies today. Additionally, participants will learn best practices for managing and expanding their existing referral business using analytics to implement processes that lead to more admissions.
                                                                                                                                Speaker(s)
                                                                                                                                Lead Presenter
                                                                                                                                Melynda Lee MBA
                                                                                                                                Director, Sales and Marketing Solutions
                                                                                                                                Simione Healthcare Consultants
                                                                                                                                Category:
                                                                                                                                  • Room: 609
                                                                                                                                  • Session Number: 607
                                                                                                                                  In the current environment of the targeted and third party reviews there is a constant concern of reviews that could result in recoupment of payments already made to hospices. This session will narrow the focus of the education to the top five denial reasons and go into depth on each one and providing broader concepts. This session will highlight the documentation requirements to avoid the denials and the regulations that support. If your hospice is currently in a review or is just looking to improve the quality review standards, this session is a must attend.
                                                                                                                                  Speaker(s)
                                                                                                                                  Lead Presenter
                                                                                                                                  Melinda Gaboury COS-C
                                                                                                                                  CEO
                                                                                                                                  Healthcare Provider Solutions, Inc.
                                                                                                                                  Category:

                                                                                                                                    Tuesday, October 15, 2:30 PM - 3:30 PM

                                                                                                                                    • Room: 606/607
                                                                                                                                    • Session Number: 705
                                                                                                                                    The IRS has already issued penalty assessments of $4.5 billion for not complying with the Affordable Care Act. This amount was just for the 2015 tax year. It doesn’t include the penalty assessments contained in the thousands of letters being sent to employers for failing to comply with the ACA in the 2016 tax year. The home health care industry is particularly vulnerable to these penalties. Many of these penalty assessments issued by the IRS have been the result of errors in the ACA compliance process. In this session, an ACA expert will identify the most common errors that are causing ACA penalty assessments in the home health care industry and the steps employers can take to avoid receiving these penalties from the IRS.Read More
                                                                                                                                    Speaker(s)
                                                                                                                                    Lead Presenter
                                                                                                                                    Gregg Kasubuchi
                                                                                                                                    Vice President
                                                                                                                                    First Capitol Consulting
                                                                                                                                    Category:
                                                                                                                                      • Room: 611/612
                                                                                                                                      • Session Number: 708
                                                                                                                                      Patient centered care is the new buzz word in today’s healthcare. However, in this consumer driven market, leaders can often overlook the catalyst that drives patient satisfaction-employee satisfaction. The purpose of this project was to determine if one-on-one coaching towards an employee’s personal/professional goals enhanced satisfaction within their jobs at a home care healthcare company in the Midwest United States. Ten employees were given the Job Descriptive Index pre and post coaching. Statistically significant results (p<.05) were noted. Based on these findings, recommendations were made for leaders across healthcare organizations to include one-on-one coaching of employees in organizations to drive employee satisfaction.Read More
                                                                                                                                      Speaker(s)
                                                                                                                                      Presenter (other)
                                                                                                                                      Michelle Ruebusch Brown DNP, MSN, RN, CCM, CPN
                                                                                                                                      Administrator
                                                                                                                                      Interim Healthcare
                                                                                                                                      Category:
                                                                                                                                        • Room: 615/616/617
                                                                                                                                        • Session Number: 710
                                                                                                                                        This session will present findings related to provider disaster preparedness . The first part focuses on CMS survey findings for the industry. The second part will have information from the Home Care and Hospice Surge Project.The US Department of Health and Human Services (HHS), Office of the Assistant Secretary for Preparedness and Response (ASPR) Technical Resources, Assistance Center, and Information Exchange (TRACIE) collaborated with numerous subject matter experts and national associations to conduct a project exploring the role of home health and hospice agencies in emergency preparedness and response. An ASPR TRACIE representative will present on key findings and provide resources available to help meet preparedness needs.Read More
                                                                                                                                        Speaker(s)
                                                                                                                                        Lead Presenter
                                                                                                                                        Barbara Citarella RN, MS, CHCE, CHS-V
                                                                                                                                        President
                                                                                                                                        RBC Limited Healthcare & Management Consultants
                                                                                                                                        Co-presenter
                                                                                                                                        Jennifer Nieratko MPH
                                                                                                                                        Coordinator
                                                                                                                                        ASPR TRACIE
                                                                                                                                        Category:
                                                                                                                                          • Room: 608
                                                                                                                                          • Session Number: 706
                                                                                                                                          CMS continues to modify how they measure and report on home health quality in star ratings, public reporting, value-based purchasing, and other initiatives. In this session we will break down the different initiatives, what measures CMS is changing and why, when those changes will impact your organization's picture of performance, and how you should prepare. We'll also examine industry metrics, consider how stakeholders other than CMS evaluate home health quality, and provide "healthy reporting habits" that will allow you to have a meaningful impact on performance with simple, but powerful, analytics best practices as part of a comprehensive QAPI program.
                                                                                                                                          Speaker(s)
                                                                                                                                          Lead Presenter
                                                                                                                                          Christine Lang MBA
                                                                                                                                          Senior Director
                                                                                                                                          ABILITY, an Inovalon Company
                                                                                                                                          Category:
                                                                                                                                            • Room: 6A
                                                                                                                                            • Session Number: 701
                                                                                                                                            The most significant change in Home Health in a generation is right around the corner. Understanding the value of proper preparation, these three Home Health leaders will review their in-depth planning for PDGM. This session will start with detailed case studies of what actions these HH providers have taken to ready their agencies for PDGM and continue with an interactive conversation. The audience will walk away with new ideas as well as an understanding of what keeps these HH experts up at night. Attendee's should come with a solid understanding of PDGM and be curious to learn and share ideas around planning for this upcoming shift in our industry. Presenters include Home Health Executives and a managing director from a consultancy.Read More
                                                                                                                                            Speaker(s)
                                                                                                                                            Lead Presenter
                                                                                                                                            Brent Korte
                                                                                                                                            Executive Director
                                                                                                                                            EvergreenHealth Home Care Services
                                                                                                                                            Panelist
                                                                                                                                            Nick Seabrook
                                                                                                                                            Managing Principal, Founder
                                                                                                                                            BlackTree Healthcare Consulting
                                                                                                                                            Category:
                                                                                                                                              • Room: 618/619/620
                                                                                                                                              • Session Number: 711
                                                                                                                                              The Private Duty Home Care Association forum is a place where you can come for an update from the PDHCA Advisory board leaders as well as have an open discussion of items of interest to the industry. Bring your questions and issues to get input from your peers!
                                                                                                                                              Speaker(s)
                                                                                                                                              Faculty
                                                                                                                                              Brittnei Salerno
                                                                                                                                              President/CEO
                                                                                                                                              La Jolla Nurses Homecare
                                                                                                                                              Faculty
                                                                                                                                              Lucy Andrews RN, MS, DNP
                                                                                                                                              President & CEO
                                                                                                                                              At Your Service Nursing and Home Care
                                                                                                                                              • Palliative care: evidence based - as part of care coordination
                                                                                                                                              • Room: 6E
                                                                                                                                              • Session Number: 704
                                                                                                                                              Home care professionals have the opportunity to save lives by identifying the symptoms of sepsis early on. Attendees at the “Sepsis in the Home Care Setting” session will learn more about this deadly condition and its relevance to home health reform, including what strategies post-acute providers are undertaking to reduce rehospitalizations and mortality rates. Cheryl Adams, RN at Sparta Community Hospital, and Mark Bassett, RN at MEDITECH, will discuss how to recognize the risks of sepsis and apply treatment in the home care setting. They will also share new information gathered from the Illinois State Sepsis Screening Project.
                                                                                                                                              Speaker(s)
                                                                                                                                              Co-presenter
                                                                                                                                              Cheryl Adams RN, BSN, MBA, HCS-D, COS-C
                                                                                                                                              Administrator
                                                                                                                                              Sparta Community Hospital
                                                                                                                                              Co-presenter
                                                                                                                                              Mr.  Mark Bassett RN, BSN, MAS
                                                                                                                                              Lead Software Designer
                                                                                                                                              MEDITECH
                                                                                                                                              Category:
                                                                                                                                                • Room: 609
                                                                                                                                                • Session Number: 707
                                                                                                                                                Many hospices are experiencing increasing competition in their service areas, with families and referrers discerning little or no difference among providers. Hospice leaders are looking for ways to distinguish their brand and services from competitors and build preference for their programs. Attendees will see a marketing and operational case study for Northern Illinois Hospice, showing how an effective rebranding and marketing campaign helped increase and sustain 30 percent growth in census despite a continued increase in hospice competitors. The CEO of Northern Illinois Hospice also will discuss how she addressed the challenges of increasing staff and volunteers to assure quality care remained consistent among the larger patient volume.Read More
                                                                                                                                                Speaker(s)
                                                                                                                                                Presenter (other)
                                                                                                                                                Lisa Novak MA
                                                                                                                                                CEO
                                                                                                                                                Northern Illinois Hospice
                                                                                                                                                Co-presenter
                                                                                                                                                Stan Massey
                                                                                                                                                Lead Consultant
                                                                                                                                                Transcend Strategy Group
                                                                                                                                                Category:
                                                                                                                                                  • Room: 6C
                                                                                                                                                  • Session Number: 703
                                                                                                                                                  This session will present an overview of what has happened in the year since the home health interpretive guidelines were finalized. This session will include the top ten survey deficiencies in 2019 under these new interpretive guidelines. We will provide suggestions and tips for approaching the survey process as well as avoiding the top deficiencies. AMY - please talk to me about this session as it is one where we should consider breaking it into two parts and going deeper into documentation on the assessment and plan of care.
                                                                                                                                                  Speaker(s)
                                                                                                                                                  Lead Presenter
                                                                                                                                                  Katie Wehri
                                                                                                                                                  Director, Home Care & Hospice Regulatory Affairs
                                                                                                                                                  National Association for Home Care & Hospice (NAHC)
                                                                                                                                                  Category:
                                                                                                                                                    • Room: 6B
                                                                                                                                                    • Session Number: 702
                                                                                                                                                    Please join CGS Administrators, LLC, J15 HH&H Medicare Administrative Contractor (MAC) for Colorado, Delaware, Iowa, Kansas, Maryland, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming and the District of Columbia, for this educational event. You don't want to miss this session as we prepare you for what's new and upcoming in the world of Medicare. Topics, such as the Patient Driven Groupings Model (PDGM) and Hospice billing improvements, which will impact processing and payment of Medicare claims will be covered. Common billing errors, Medical Review (MR) denials and resources for preventing and resolving these mistakes will also be discussed.Read More
                                                                                                                                                    Speaker(s)
                                                                                                                                                    Lead Presenter
                                                                                                                                                    Ms  Nykesha Scales MBA
                                                                                                                                                    Senior Provider Relations Representative
                                                                                                                                                    CGS Administrators
                                                                                                                                                    Category:
                                                                                                                                                      • Room: 613/614
                                                                                                                                                      • Session Number: 709
                                                                                                                                                      The presenters will describe research findings of reported workplace violence experienced by home health nurses and discuss the barriers and facilitators of Type II (client/patient on home care worker) workplace violence. The reporting perceptions of management staff will be reviewed with identified barriers and facilitators. They will discuss how agencies can improve reporting rates and provide leadership support in the most challenging situations.
                                                                                                                                                      Speaker(s)
                                                                                                                                                      Presenter (other)
                                                                                                                                                      Ha Do Byon PhD, MPH, MS, RN
                                                                                                                                                      Assistant Professor, Roberts Scholar
                                                                                                                                                      University of Virginia School of Nursing Family, Community & Mental Health Systems
                                                                                                                                                      Lead Presenter
                                                                                                                                                      Dr.  Mary Crandall PhD, RN
                                                                                                                                                      Director Home Health & Home Infusion
                                                                                                                                                      University of Virginia Health System
                                                                                                                                                      Presenter (other)
                                                                                                                                                      Xiaoyue Liu BSN, RN
                                                                                                                                                      Research Assistant
                                                                                                                                                      University of Virginia School of Nursing
                                                                                                                                                      Category:

                                                                                                                                                        Tuesday, October 15, 3:45 PM - 4:45 PM

                                                                                                                                                        • Room: 6A
                                                                                                                                                        • Session Number: 801
                                                                                                                                                        With the implementation of the Patient Driven Groupings Model (PDGM), our world will again change in dramatic ways much like it did after the interim payment system (IPS) moved to full episodic payment. Every individual and system within an agency will be affected. Individuals attending this session will learn how this system will affect care planning from visit frequency to discipline selection and function. We will discuss how the functional paradigm of disciplines must change to be successful. We will communicate how the first 30-days of your 60-day care plan are vital to be on the “winning” end of PDGM both financially and clinically.Read More
                                                                                                                                                        Speaker(s)
                                                                                                                                                        Presenter (other)
                                                                                                                                                        Ginny Kenyon
                                                                                                                                                        Founder and CEO
                                                                                                                                                        Kenyon HomeCare Consulting
                                                                                                                                                        Lead Presenter
                                                                                                                                                        Shelly Barrett MBA, BSN, RN, ET, CWCN, LMT
                                                                                                                                                        Senior Consultant
                                                                                                                                                        Kenyon Homecare Consulting and Community Health Professionals
                                                                                                                                                        Category:
                                                                                                                                                          • Room: 611/612
                                                                                                                                                          • Session Number: 808
                                                                                                                                                          Can a professionally certified workforce help providers deliver high quality care for less cost? The Hospice and Palliative Credentialing Center engaged in a process to define the value of certification to nurses and other healthcare professionals and - equally important - the value of certification to their employers. The process involved identifying the customer and understanding their experiences with respect to professional certification, then quantifying value and defining distinct value propositions for individuals and employers. We found that individuals see primary value in differentiating themselves professionally, while employers primarily value enhancing their reputation as a preferred place to work and as a provider of choice.Read More
                                                                                                                                                          Speaker(s)
                                                                                                                                                          Faculty
                                                                                                                                                          Virginia (Ginger) Marshall ACNP-BC, ACHPN, FPCN
                                                                                                                                                          CEO
                                                                                                                                                          Hospice and Palliative Nurses Association
                                                                                                                                                          Category:
                                                                                                                                                            • Room: 609
                                                                                                                                                            • Session Number: 807
                                                                                                                                                            We have come a long way since CMS directed hospices to code all the diagnoses, including the unrelated diagnoses. We still have roadblocks when coding guidelines do not line up with what traditionally has been documented for the terminal diagnosis. Lisa will share insights that she has learned over the last two years in working with hospices and their medical directors in relation to diagnosis coding.
                                                                                                                                                            Speaker(s)
                                                                                                                                                            Lead Presenter
                                                                                                                                                            Lisa Selman-Holman JD, BSN, RN, HCS-D, COS-C
                                                                                                                                                            Founder
                                                                                                                                                            Selman-Holman & Associates, LLC
                                                                                                                                                            Category:
                                                                                                                                                              • Room: 615/616/617
                                                                                                                                                              • Session Number: 810
                                                                                                                                                              Regulatory components expected in emergency preparedness are increasingly more comprehensive. Surveyors are citing deficiencies in planning, training, and communication. During this session, an actual event is presented, requiring interactive participation and use of evidence-based tools. The exercise concludes with the critical debriefing experience. Information presented provides the opportunity to analyze and improve your existing plan. Instruction includes revisions to your hazard vulnerability assessment such as office infrastructure, plus contingency operations. Return learners have successfully activated plans becoming recognized members in community disaster planning. Leave the session sharing experiences and a to-do list.
                                                                                                                                                              Speaker(s)
                                                                                                                                                              Presenter (other)
                                                                                                                                                              Sharon Fredrichs RN, BSN, PHN, CPHQ
                                                                                                                                                              VP, S&S Home Care Consulting, LLC
                                                                                                                                                              S&S Home Care Consulting, LLC
                                                                                                                                                              Lead Presenter
                                                                                                                                                              Stephanie Phillips RN, BSN, MBS
                                                                                                                                                              President
                                                                                                                                                              S&S Home Care Consulting, LLC
                                                                                                                                                              Category:
                                                                                                                                                                • Room: 6C
                                                                                                                                                                • Session Number: 803
                                                                                                                                                                Speaker(s)
                                                                                                                                                                Keynote Speaker
                                                                                                                                                                William (Bill) Dombi Esq.
                                                                                                                                                                President
                                                                                                                                                                National Association for Home Care & Hospice
                                                                                                                                                                  • Room: 6B
                                                                                                                                                                  • Session Number: 802
                                                                                                                                                                  There is nothing fundamentally new when it comes to the tension surrounding the accurate assessment of functional ability using OASIS, but the inclusion of the GG items have brought many things back to the surface. Determining who should assess what and how that is done can lead to divisions between nurses and therapists that do not effectively and efficiently get the level of proficiency needed. As functional items are the only remaining OASIS items that directly impact payment in PDGM, accuracy is mission critical for 2020. A proven tool will be shared with attendees to ensure the move from concept to reality.Read More
                                                                                                                                                                  Speaker(s)
                                                                                                                                                                  Lead Presenter
                                                                                                                                                                  Cindy Krafft PT, MS, HCS-O
                                                                                                                                                                  Owner/Founder
                                                                                                                                                                  Kornetti & Krafft Health Care Solutions
                                                                                                                                                                  Presenter (other)
                                                                                                                                                                  Diana Kornetti PT, MA
                                                                                                                                                                  Owner/Founder
                                                                                                                                                                  Kornetti & Krafft Health Care Solutions
                                                                                                                                                                  Category:
                                                                                                                                                                    • Room: 608
                                                                                                                                                                    • Session Number: 806
                                                                                                                                                                    Therapy professionals are aware of the epidemic use of opioids and non-pharmacological interventions for pain management. In March 2016 the Center for Disease Control and Prevention (CDC) urged healthcare providers to consider non-opioid therapies for chronic pain. Unfortunately, the older population continues to rely on pharmacological approaches as the first line of defense, impacting overall health, recovery and hospitalizations. Our session will challenge how your agency can leverage your physical therapists to translate their knowledge of pain management into effective clinical practice.
                                                                                                                                                                    Speaker(s)
                                                                                                                                                                    Presenter (other)
                                                                                                                                                                    Holly Kline MS
                                                                                                                                                                    PT, Advanced Practice Specialist
                                                                                                                                                                    Aegis Therapies
                                                                                                                                                                    Presenter (other)
                                                                                                                                                                    Ms  Shannon Liem MS, CCC-SLP; COS-C
                                                                                                                                                                    National Clinical Director - Home Health
                                                                                                                                                                    Aegis Therapies
                                                                                                                                                                    Category:
                                                                                                                                                                      • Room: 6E
                                                                                                                                                                      • Session Number: 804
                                                                                                                                                                      Home health agencies must develop effective strategies to negotiate contracts with MA plans to be successful. In order to get contracts with reasonable payment rates, agencies must develop a strategy for negotiation as to what is needed for success. In addition to knowing which services to offer, agencies will need to present the specifics on the quality and value benefits their services can offer to each Medicare Advantage plan and how these benefits are unique to the HHA. This session will supply you with the proper tools to prepare for and conduct contract negotiations for terms and conditions. This session will provide you with guidelines on how to measure success.Read More
                                                                                                                                                                      Speaker(s)
                                                                                                                                                                      Lead Presenter
                                                                                                                                                                      Paul Giles
                                                                                                                                                                      Director of Home Health Finance
                                                                                                                                                                      Dignity Health
                                                                                                                                                                      Category:
                                                                                                                                                                        • Room: 606/607
                                                                                                                                                                        • Session Number: 805
                                                                                                                                                                        There are so many factors to consider when taking on a new patient. And the prospect of PDGM has only heightened the burden! From intake information, coding, MD certification, face to face documentation…all of the parts and pieces have to mesh in order to have a proper referral and admission. If one, or more, of the parts are missing or are incorrect, agencies set themselves up for complaints, denials, ADRs and a host of other things we’d all rather avoid. By understanding the factors and documentation necessary for a proper referral and admission, agencies can better manage their patients and revenue flow from intake through discharge.Read More
                                                                                                                                                                        Speaker(s)
                                                                                                                                                                        Lead Presenter
                                                                                                                                                                        Apryl Swafford RN, BSN, COS-C, HCS-D, HCS-H
                                                                                                                                                                        Team Leader
                                                                                                                                                                        Home Health Solutions LLC
                                                                                                                                                                        Category:
                                                                                                                                                                          • Room: 613/614
                                                                                                                                                                          • Session Number: 809
                                                                                                                                                                          Recent modifications and additional proposed changes to Medicare Advantage have the potential to create opportunities and challenges for hospice providers. Due to growing popularity with Medicare beneficiaries, Medicare Advantage has the potential to play a key role in the provision of palliative care and hospice services. This webinar is designed to increase knowledge about the current state of Medicare Advantage, the proposed changes, as well as what we can learn from other analogous programs such as hospice services under Medicaid Managed Care.
                                                                                                                                                                          Speaker(s)
                                                                                                                                                                          Co-presenter
                                                                                                                                                                          Molly Gurian JD, MPH
                                                                                                                                                                          Chief Strategy Officer
                                                                                                                                                                          National Partnership for Hospice Innovation
                                                                                                                                                                          Lead Presenter
                                                                                                                                                                          William Musick MBA, CHC, CHCP
                                                                                                                                                                          President
                                                                                                                                                                          Integriti3D
                                                                                                                                                                          Category:
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