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Saturday, October 12, 7:30 AM - 6:00 PM

  • Room: Sheraton, Metropolitan A
  • Session Number: 903
Home Healthcare, Hospice, and Information Technology 2019 (H3IT 2019) is an annual international conference for all stakeholders interested in innovative approaches to home healthcare, hospice, and information technology. Building upon the success of the first five years, the conference provides an authoritative forum where evidence-based findings, information, and tools are communicated to achieve better health outcomes, quality of care, utilization of and access to care, and reduced care costs in home and hospice care settings. H3IT’s interdisciplinary and applied elements make the conference highly relevant to the patients, providers, payers, vendors, and governments. In 2019, H3IT will feature three expert keynote speakers who will talk about care coordination and information needs, quality improvement, and importance of partnership between industry and academia. In addition, cutting-edge research findings will be presented in important H3IT areas such as natural language processing for diagnosis purposes, problems with the patient problem lists, effective management of medication lists, predictive modeling for identification of probable dementia, assessment of strength-based whole-person health via apps, integrating technology for improving productivity and reducing turnover in home health agencies, supporting caregivers via technology adoption, and development of usable applications for quality improvement in home health agencies. During the conference, these research findingsRead More
  • Pre-Conference

Saturday, October 12, 4:00 PM - 7:00 PM

  • Room: 4C
  • Registration Hours

Sunday, October 13, 7:30 AM - 6:30 PM

  • Room: 4C
  • Registration Hours

Sunday, October 13, 8:00 AM - 12:00 PM

  • Room: 6E
  • Session Number: 902
During Q1 2019, NAHC and its affiliates Home Care & Hospice Financial Managers Association, Home Care Technology Association of America, and Forum of State Associations held a 12-site set of PDGM National Summits that presented a detailed focus on Financial, Clinical, Operations, Business Analytics, and Technology-related assessment, evaluation, and strategic recommendations for successful transition to PDGM in 2020. This program is an updated version of the Summits, intended for those who did not attend or need a refresher course. It can also be looked at as a prerequisite of sorts for the PDGM sessions in the main conference agenda. This primer will include: •    PDGM structure •    Financial implications •    Clinical implications •    Operations transformation •    Business analytics and benchmarks •    Technology modifications ♦ Commercial support provided by Healthcare Provider Solutions Read More
Speaker(s)
Faculty
Karen Vance BSOT
Senior Managing Consultant
BKD LLP
Faculty
Melinda Gaboury COS-C
Chief Executive Officer
Healthcare Provider Solutions, Inc.
Faculty
Robert Simione CPA
Director of Finance
Simione Healthcare Consultants
Category:
Handout(s)
  • Pre-Conference

Sunday, October 13, 9:00 AM - 1:00 PM

  • Room: 4C
Join us for the Registration Reception and enjoy live music, hands-on art activies, refreshments and more. Stop by registration to pick up your name tag and official conference tote bag; visit our membership area and add your face to our Face of Home Care Wall. Drop by the AdvoCafe and enjoy a lattee or cappuccino (AdvoCafe is sponsored by Bayada).  This year we've partnered with Seniors Creating Art, a Seattle-based arts orgnization that brings art programs to local senior citizens. Stop by and purchase their art and learn more about this great organization, or create your own piece of art to take with you.Read More
  • Meals/Receptions

Sunday, October 13, 9:00 AM - 5:00 PM

  • Room: 4D
Enjoy a cup of coffee and learn about NAHC's grassroots advocacy efforts and how you can get involved. Enter for your chance to win a free Ember mug. AdvoCafe is sponsored by Bayada.
  • Meals/Receptions

Sunday, October 13, 10:00 AM - 12:00 PM

  • Room: 6A
  • Session Number: 901
This pre-conference is free to all attendees, however, registration is required.  Health care in the home is popular and affordable, and demand for it is growing every year. We have a great story to tell the public and elected officials, so we need a strong grassroots campaign to make sure people hear that story. Successful grassroots advocacy campaigns require a group of knowledgeable and committed activists who can communicate effectively with public officials, the media, and the general public. The Grassroots Advocate Boot Camp is a two hour, intensive and immersive education session which will provide attendees with the knowledge and skills necessary to be well-informed, effective, and empowered advocates within their communities and organizations. Ensuring every American has access to quality care in the home is of paramount importance and will require the voices, hearts, and minds of millions of people working in unison. Join us at the inaugural Grassroots Advocate Boot Camp and become part of the solution! No CEs offered for this session.Read More
Speaker(s)
Faculty
Emilie Bartolucci MPA, CPXP
Director Grassroots Advocacy and Community Engagement
NAHC
Handout(s)
  • Pre-Conference

Sunday, October 13, 1:00 PM - 2:40 PM

  • Room: Hall 4B
  • Session Number: 905
NAHC President William A. Dombi will offer a State of the Union address reflecting on the current status of home care and hospice along with a prognosis of the future. As part of that discussion, the address will tie in the advances achieved in the transformation of NAHC to expand and improve member services and value through advocacy, education, and support. In addition, Bill will lead the NAHC advocacy staff in the Washington Update, the policy-oriented briefing attendees at NAHC conferences have relied upon for years to keep them up to date on the latest developments in law, regulation, and policy that will affect their businesses. You need to know: Where do things stand with 2020 Medicare home health and hospice payment rules? What are the quality of care and delivery system innovations that are underway or expected in 2020? How will program integrity measures affect home care and hospice?  Where does Medicare Advantage fit for home care and hospice? Are there solutions for workforce shortage concerns on the horizon?                  Bill and the NAHC staff have the latest and best intelligence on these issues and many more. This is an in-depth and specialized expert briefing from D.C. insiders you cannot get anywhere else. This general session will supplyRead More
Speaker(s)
Presenter (other)
Calvin McDaniel
National Association for Home Care & Hospice
Presenter (other)
Emilie Bartolucci MPA, CPXP
Director Grassroots Advocacy and Community Engagement
NAHC
Presenter (other)
Katie Wehri
Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Presenter (other)
Mary Carr RN, MPH
Vice President, Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Presenter (other)
Theresa Forster BA
Vice President for Hospice Policy & Programs
National Association for Home Care & Hospice (NAHC)
Keynote Speaker
William (Bill) Dombi Esq.
President
National Association for Home Care & Hospice (NAHC)
  • General Session

Sunday, October 13, 2:50 PM - 3:50 PM

  • Room: 6A
  • Session Number: 101
Preparing your operations for the impact of PDGM can be intimidating. Do your operations need an overhaul, or just tweaks? This session will help attendees address this question by guiding through practical data analytics and KPIs necessary to assess PDGM operational readiness and estimated financial impact. This analysis will include examining the KPIs of two providers to parallel specific opportunities for improvement of operational and financial health, compared to industry benchmarks. This analysis will lead to a focused discussion on operational best practices to successfully transition from PPS to PDGM, whether through operational overhaul or, more likely, operational tweaks. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Presenter (other)
Karen Vance BSOT
Senior Managing Consultant
BKD LLP
Lead Presenter
M. Aaron Little CPA
Managing Director
BKD LLP
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 102
This session will provide an update on key hospice regulatory and policy issues, including: hospice payment issues (including rebasing of payment rates), Office of the Inspector General (OIG) examination of hospice survey performance, issues related to inclusion of hospice under Medicare Advantage (MA), and other recent developments.  (Please attend Session 202 for information on the new election statement and addendum requirements, and an update on the quality reporting program.)
Speaker(s)
Faculty
Theresa Forster BA
Vice President for Hospice Policy & Programs
National Association for Home Care & Hospice (NAHC)
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 103
The government continues to enhance its program integrity abilities to protect the Medicare trust fund. Over the past several years, the home health and hospice industries have experienced a significant increase in government oversight and there are no signs that this scrutiny will dissipate. No provider is immune from this scrutiny thanks to advances in technology - the government now has access to real-time performance metrics to quickly identify provider variances. Join industry audit & legal experts as they share lessons learned and provider success stories. Participants will take-away proven strategies for audit readiness and leave you empowered with the knowledge needed to "take the fear out of government audits"!Read More
Speaker(s)
Presenter (other)
Robin Seidman RN, MSN, MBA, LNCC, COS-C, HCS-D
Owner, Legal Nurse Consultant
Documentation Compliance Solutions, LLC
Presenter (other)
Stephanie Johnson JD
Partner, Healthcare Practice
King & Spalding, LLP
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 104
While PDGM is top of mind right now, the reality is that even more change is on the way for our industry. Leaders must also be preparing for the unified payment system, value based reimbursement, risk-based contracting and meaningful participation in population health. While it may sound daunting, the good news is that preparing correctly for PDGM will also prepare you for these additional future challenges and opportunities. This presentation provides both an easy-to-understand explanation of the big strategic picture of our industry as well as concrete, digestible and actionable strategies to help your agency succeed under PDGM and beyond.
Speaker(s)
Lead Presenter
Tim Ashe RN, MS, MBA
President
Fazzi Associates
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 105
OASIS-D is a significant part of Home Health Value Based Purchasing (VBP). VBP is in the 4th year of the Pilot and huge changes to the Pilot were effective January 1, 2019. This session will take you through those changes, including a restructuring of how the Total Performance Score (TPS) is actually calculated. Most importantly, this session is going to take agencies into the depths of how to peel off the layers of the calculations and how agencies can apply best practices in improving their scores with OASIS-D items and HHCAHPS. This session will emphasize how agencies should not let change dictate their future, but should take control of their outcomes.Read More
Speaker(s)
Lead Presenter
Melinda Gaboury COS-C
Chief Executive Officer
Healthcare Provider Solutions, Inc.
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 106
In treating a wound care patient, home health nurses have used traditional negative pressure wound therapy (NPWT) as an integral part of their practice. Now, there are new disposable NPWT devices that preserve the patients’ quality of life by allowing them to have unrestricted mobility to move freely. This session will address the technology, the types of wound care patient who will benefit from its use and most importantly, the ease of which home health agencies can bill appropriately and accurately for the services.
Speaker(s)
Lead Presenter
Kiahini Bates
Revenue Cycle Specialist
Redstone Highlands
Category:
Handout(s)
  • Education
  • Room: 609
  • Session Number: 107
The Private Duty Home Care Association forum is a place where you can come for an update from the PDHCA Advisory board leaders as well as have an open discussion of items of interest to the industry. Bring your questions and issues to get input from your peers! ♦ Commercial support provided by Axxess.  
Speaker(s)
Faculty
Brittnei Salerno
President/CEO
La Jolla Nurses Homecare
Faculty
Dr. Lucy Andrews DNP, MS, BSN, RN
President & CEO
At Your Service Nursing and Home Care
Handout(s)
  • Education
  • Room: 611/612
  • Session Number: 108
Home health agencies have experienced some challenging years and 2019 and 2020 promises more of the same. Reimbursement rates have been squeezed, yet costs and regulatory requirements continue to rise. Agencies are challenged to maintain quality while attempting to become more efficient and productive. In this interactive session, findings from the BKD and SHP’s annual benchmark analyses as they study the financial and operational indicators of the top performing agencies in quality and financial performance. Findings from survey results will be shared on the operational approaches and strategies these top performing agencies use to achieve optimal results in a balanced manner.Read More
Speaker(s)
Presenter (other)
Chris Attaya MBA, FHFMA
Vice President, Product Strategy
Strategic Healthcare Programs
Lead Presenter
Mark Sharp CPA
Partner
BKD LLP
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 109
While patient-centered care has long been the goal of quality providers, the patient experience – and related evaluations affecting reimbursement – are becoming increasingly important. But are providers effectively assessing the patient experience from the patient's perspective? The speakers challenge conventional thinking about the way providers view the patient experience. They share insights, advice and techniques as they break down the processes, mindset and even the language of how providers approach the patient experience – and offer ideas to improve.
Speaker(s)
Co-presenter
Cooper Linton MBA, MSHA
Associate Vice President
Duke HomeCare and Hospice at Duke University Health System
Co-presenter
Stan Massey
Partner; Lead Consultant
Transcend Strategy Group
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 110
Significant growth happens when an agency creates a detailed strategic sales plan and holds themselves accountable for implementing the plan. Common mistakes will be explained that home care agencies make when approaching sales and marketing.  The speaker will explain the ongoing process of sales and how a sales funnel and customer relationship management (CRM) tool can create accountability for results. In the session, you will walk through a detailed strategic sales plan and leave with tools to help your agency significantly boost revenue.
Speaker(s)
Lead Presenter
Shelle Womble
Sales & Operations Coach
corecubed
Category:
Handout(s)
  • Education

Sunday, October 13, 4:00 PM - 5:00 PM

  • Room: 6A
  • Session Number: 201
This session will describe a collaborative relationship and process driven model of care for wound management under PGDM reimbursement. The presentation will include operational, financial and clinical strategies for home health agencies as they adapt to a changing landscape. ♦ Commercial support provided by Axxess.  
Speaker(s)
Presenter (other)
Joanne Labiak MSN, CRNP, CWOCN, CWS
Owner
Certified Wound Care Specialists, LLC
Presenter (other)
Kathleen Parcelles RN, BSN, CWOCN
Wound, Ostomy and Continence Nurse
Adventist HealthCare, Home Care Services
Presenter (other)
Lynette Godhard RN, MGA
Chief Clinical Officer
Adventist Choice Nursing
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 202
This session will provide an update on key hospice regulatory and policy issues.  Among the issues addressed will be hospice “relatedness”, including pending requirements to expand the hospice election statement and offer an election statement addendum to patients and others, as well as the Office of the Inspector General (OIG) findings related to hospice and Part D spending.  The session will also provide an update on the hospice quality reporting program.  (Please attend session 102 for updates on hospice payments and other issues.)
Speaker(s)
Lead Presenter
Katie Wehri
Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 203
COPD affects 15.7 million adults. COPD patients are high utilizers of healthcare and frequently hospitalized. Under PDGM home health will need to reevaluate models of care for new efficiency and outcome gains. This piloted care model can also be extrapolated across disease types to manage other patient populations This session will describe how program participants are identified, enrolled and managed with a coordinated team approach incorporating telehealth to empowers patients’ self-management. Clinical outcomes of an analysis evaluating the impact of the program on re-admissions will be presented.
Speaker(s)
Lead Presenter
Dana Vick BSN, RN
Telemonitoring Nurse
Middlesex Health
Co-presenter
Lara Lawani MBBS, MPH
Clinical Informatics Scientist
Medtronic Care Management Services
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 204
With the growing Medicare Advantage population, CMS has finally added non-skilled in-home care such as personal care and housekeeping as a Medicare Advantage benefit. This historic long-awaited decision by CMS finally recognizes the importance of non-skilled home care and how it can bridge the gaps in home care. Learn how home care provider, SeniorBridge, is teaming up with Humana, one of the leading healthcare companies in the country, to provide high-quality home care to our most vulnerable population.
Speaker(s)
Lead Presenter
Ruthi Farrago CMC
Director of Operations
SeniorBridge
Category:
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 205
Documentation audits can seem like a chore. Whether it's a technical audit for billing or content audit for appeal avoidance, the tendency of an auditor to become lulled into a false sense of security is sometimes overwhelming. This presentation will review best practices for documentation audit processes. We will examine the CMS requirements for documentation quality including skilled services, medical necessity and the objective measurements of progress as it pertains to therapy. We will engage the participants in case reviews to see if they can spot documentation shortfalls. We will also review the Review Choice Demonstration and how that may impact your agency in the months or years to come.Read More
Speaker(s)
Lead Presenter
Shannon Liem MS, CCC-SLP; COS-C
National Clinical Director - Home Health
Aegis Therapies
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 206
This session will present a blueprint for developing the right market strategy for your agency, based on a critical evaluation of market dynamics, agency goals, and how PDGM may impact both. The right market strategy depends on two main components, both of which will be covered: 1) deciding where to prioritize efforts, and 2) figuring out how to position your organization as the best fit for your partners.
Speaker(s)
Lead Presenter
Christine Lang MBA
Director, Data Consulting
Simione Healthcare Consultants
Category:
Handout(s)
  • Education
  • Room: 609
  • Session Number: 207
As the population of older Americans with chronic conditions continues to grow, the role of home health care (HHC) services in improving care transitions between acute care and independent living has become a national priority. This has resulted in the development of a number of value-based purchasing (VBP) initiatives, changes in the Centers for Medicare and Medicaid Services’ Home Health Conditions of Participation, and The Joint Commission’s focus on infection prevention as a national patient safety goal for HHC. In this presentation, we will report the results from a national study of home health care providers describing the challenges to infection prevention and quality improvement in HHC, as well as lessons learned. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Co-presenter
Dr.  Ashley Chastain DrPH, MPH
Project Director
Columbia University School of Nursing
Lead Presenter
Jingjing Shang PhD, RN, OCN
Assistant Professor
Columbia University School of Nursing
Category:
Handout(s)
  • Education
  • Room: 611/612
  • Session Number: 208
If you are thinking about changing EMRs, in the midst of a change or have recently completed a transition, this session is for you! This session will discuss how to prepare for a system conversion, surviving the go live and first 90 days, and optimizing for ongoing use. We will discuss project management needs to effectively and efficiently manage the conversion while continuing to meet patient demands.
Speaker(s)
Lead Presenter
Stavros Katsifis
Consulting Manager
McBee
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 209
In the face of RCD, PDGM and higher penalty surveys/audits, a leader's response with effective actionable items to correct deficient clinical documentation is even more critical. How do you engage your professionals to initiate improvements and follow-through in documentation practice to correct noted deficiencies? Take away four different approaches from the typical blanket educate and audit tactics using data, impact feedback and leadership strategies. Engage in your own experience during the session using a simple tool to frame your next clinician documentation improvement discussion.
Speaker(s)
Faculty
Kimberly Searcy Gunter BSN, MSN, RN, CDI-P, HCS-D, HCS-O
Director HH/Hospice Documentation Improvement
Corridor
Faculty
Nick Dobrzelecki BSN
Senior Vice President of Coding
Corridor
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 210
Increasing business profitability requires strategic thinking to grow revenue. Growth is achieved through mergers and acquisitions, expansion of a service area or customer base, and the creation of a new revenue stream. This presentation will help attendees learn about the partnerships that they can form to create new revenue streams through a focus on specialty programs. Seven different private duty specialties will be discussed to give providers insight into how to create new streams of revenue that aligns with demographic trends.
Speaker(s)
Lead Presenter
Tammy Ross MHA, BSN, RN, CCM
Senior Vice President, Professional Services
Axxess
Category:
Handout(s)
  • Education

Sunday, October 13, 5:00 PM - 7:30 PM

  • Room: The Expo, 4E & 4F
Join us for the grand opening of the 2019 Expo with over 175 exhibitors offering the latest and greatest for home care and hospice professional. Great food, awesome prizes and awesome networking. Be sure to visit the Bark Park and spend some time with good boys from Cascade Service Dogs or sit in on one of 12 Learning Labs being offered this year.
  • Meals/Receptions
  • Room: The Expo, 4E & 4F
Explore the Expo and visit more than 175 exhibiting companies. Play the Explore the Expo game for your chance to win $5,000! Visit the Bark Park and visit the good boys from Cascade Service Dogs. Sit in on Learning Labs to listen to 20-minute solution-focused presentations.
  • Expo Hours

Monday, October 14, 8:00 AM - 4:00 PM

  • Room: 4D
Enjoy a cup of coffee and learn about NAHC's grassroots advocacy efforts and how you can get involved. Enter for your chance to win a free Ember mug. AdvoCafe is sponsored by Bayada.
  • Meals/Receptions

Monday, October 14, 8:30 AM - 9:30 AM

  • Room: General Session, 4B
  • Meals/Receptions

Monday, October 14, 9:30 AM - 11:00 AM

  • Room: Hall 4B
  • Session Number: 906
Jack Uldrich is a well-recognized global futurist, speaker, and author of eleven books, including award-winning best sellers. He is a frequent speaker on technology, change management and leadership and has addressed hundreds of corporations, associations and not-for-profit organizations on five continents. He regularly makes television appearances as a frequent guest on major media outlets, including CNN, CNBC and National Public Radio.     Jack is also an ongoing contributor on emerging technologies and future trends for a number of publications, including The Wall Street Journal, Forbes, Wired Magazine, and BusinessWeek. Jack is a former naval intelligence officer and Defense Department official. He served as the director of the Minnesota Office of Strategic and Long-Range Planning under Minnesota Governor Jesse Ventura. His most recent book is Foresight 20/20: A Futurist Explores the Trends Transforming Tomorrow and his forthcoming book is Business as Unusual: The Big AHA.Read More
Speaker(s)
Keynote Speaker
Jack Uldrich
Global Futurist, Speaker, Author
  • General Session

Monday, October 14, 11:00 AM - 11:30 AM

  • Room: 6th Floor Lobby
  • Meals/Receptions

Monday, October 14, 11:30 AM - 12:30 PM

  • Room: 6A
  • Session Number: 301
The most significant change in Home care Reimbursement in 20 years will go into effect January 2020. The Patient Driven Groupings Model - PDGM is complicated, confusing and overwhelming. CMS has provided some data on the revenue impacts and new PDGM components, but there is more to be considered. Revenue Cycle, from beginning to end, will require changes to adapt. Preparing now is essential in being prepared for the PDGM onslaught. ♦ Commercial support provided by Axxess.  
Speaker(s)
Co-presenter
M. Aaron Little CPA
Managing Director
BKD LLP
Lead Presenter
Melinda Gaboury COS-C
Chief Executive Officer
Healthcare Provider Solutions, Inc.
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 302
Come one, come all and meet your Home Health and Hospice Medicare consultants from National Government Services (MAC Jurisdiction 6 and Jurisdiction K), for a live interactive session. Staying informed of changing Medicare regulations can help your agency avoid costly Medicare mistakes. During this session our consultants will provide Medicare updates on the latest regulatory and compliance changes. National Government Services offers several free tools for providers that will assist your agency in keeping current with Medicare regulations.
Speaker(s)
Co-presenter
Christa Shipman
Outreach and Education Consultant
National Government Services
Lead Presenter
Corrinne Ball BSN, RN, CPC, CAC, CACO
Provider Outreach & Education Consultant
National Government Services
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 303
In a sea of ever-changing legislation, it is critically important that providers have a comprehensive legislative tracking process and adopt proactive compliance strategies to both identify these changes and modify policies and procedures to conform to the same. Targeted areas include: mileage reimbursement, minimum wage, overtime wages, meal and rest breaks, predictive scheduling, domestic worker bill of rights, etc. In this session, we will address some of the top trends in legislature that have resulted in numerous copy-cat states implementing similar regulations, the implications of same, and some of the key changes and differences that Home Care employers need to be aware of and focus on when operating in multiple states.Read More
Speaker(s)
Lead Presenter
Angelo Spinola Esq.
Attorney and Shareholder
Littler
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 304
The patient-driven groupings model (PDGM) is much more than a change to the prospective payment system, it represents a paradigm shift for agencies that will require continuous quality improvement throughout the patient journey. Quality Cycle Management (QCM) is a means by which management can hold staff accountable. QCM encompasses and connects all parts of the workflow process achieving the goal of patient-centered care and lower health-care costs. In this session we will walk attendees through the patient journey identifying best practices and expected outcomes for each task and the metrics by which to measure results.
Speaker(s)
Lead Presenter
Laura Page-Greifinger BSN, RN, MPA
Co-Founder and Chairman of the Board
QIRT (Quality In Real Time)
Category:
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 305
Nathan Adelson invested resources to change the internal cultural and treatment of individuals in late stage and advance illness. Learn how they laid the foundation of entering test pilot programs and into ACO’s. Partnering with technology and payers leading to earlier adoption of hospice, reducing the risk of escalated hospital use, and joining in sharing in financial risk.
Speaker(s)
Presenter (other)
Angela Ricketts MSW
Client Alignment Executive
Netsmart
Presenter (other)
Clevis Parker MD, MHA, FAAFP, ABHPM
Chief Medical Officer
Nathan Adelson Hospice
Presenter (other)
Jon Wood CPA
Chief Financial Officer
Nathan Adelson Hospice
Presenter (other)
Teresa Craig
Director, Community Strategist
Netsmart
Handout(s)
  • Education
  • Room: 608
  • Session Number: 306
This gap continues to widen between what hospitals and physicians want from their post-acute care counterparts and what those providers are prepared to deliver when it comes to interoperability. Home health and hospice organizations who embrace true interoperability will increase their odds of successfully navigating the new value-based care economy.. Through an engaging presentation, the results of a research study surveying  post-acute providers and their referral sources, and an expert provider panel, the audience will begin to understand the interoperability gap and steps to take to solve it.
Speaker(s)
Moderator
Melissa Polly MBA
Director, Marketing, Home Health & Hospice
MatrixCare by ResMed
Panelist
Denise Schrader RN MSN NEA-BC
Vice President Integrative Services
Mosaic Life Care Home Health and Hospice
Lead Presenter
Nick Knowlton
VP, Strategic Initiatives
ResMed
Panelist
Tarrah Lowry
President & CEO
Sangre de Cristo Hospice & Community Care
Handout(s)
  • Education
  • Room: 609
  • Session Number: 307
Medicare Administrative Contractor (MAC) Palmetto recently placed non-cancer diseases of the nervous system with LLOS >210 days on their active medical review list. As CMS and MACs improve their use of data to evaluate outliers in the hospice community, it’s crucial for providers to understand how data is used, where to find provider information, and how to evaluate documentation in cases >210 days on service. This session will cover the basic factors that contribute to LLOS and identify the proper tools providers can utilize for tracking decline. The session will also cover the process of completing documentation reviews, factors in determining ongoing decline and terminality, and how to properly respond to a request for additional review. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Lead Presenter
Dee Geray RN
Clinical Consulting Manager
McBee
Category:
Handout(s)
  • Education
  • Room: 611/612
  • Session Number: 308
The healthcare mergers & acquisitions market has evolved as providers adjust to outcome-based and risk-based compensation models. Home Health, Hospice, & Homecare have all undergone significant consolidation, but the market remains highly fragmented and there is more consolidation to come. As private equity investors seek to capitalize on continued consolidation, they have created opportunities for entrepreneurial operators. This presentation discusses how small and lower middle-market providers can maximize the value of an exit transaction by participating in a private equity recapitalization.
Speaker(s)
Lead Presenter
Jack Eskenazi
Managing Partner
Healthcare Advisory Partners
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 309
Many care delivery systems are now developing internal programs for the delivery of end of life care, excluding traditional hospice agencies. Existing hospice agencies will need to reinvent their organizations and restructure their relationships to maintain their important position in the health care continuum. This session will help hospices catalog skills and identify opportunities to leverage their resources and promote strategies for program development and engagement with health care systems, ACO’s, and IDN’s. The presentation will include examples of innovative hospice delivery models, and will also discuss options of palliative service integration into hospice organizations.
Speaker(s)
Lead Presenter
John Mulder MD
Chief Medical Consultant for Hospice and Palliative Care
Trillium Institute
Presenter (other)
Tim Ihrig MD, MA
Chief Medical Officer
Crossroads Hospice and Palliative Care
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 310
As baby boomers age, the demand for home care will continue to grow – and with growing demand comes growing competition. The number of home care companies is expected to rise nearly 5% in 2019 – and will continue to grow at that rate, year after year. What does this new competitive landscape mean for agency owners who want to keep pace and get a bigger share of the $30 billion non-medical home care market? In this session, attendees will learn how to reassess sales strategy, rebuild what isn’t working, and refocus teams and tactics to improve sales performance and avoid watching potential new clients go to competitors.Read More
Speaker(s)
Lead Presenter
Mike Price MBA
Senior Vice President of Business Development and Partnerships
Honor
Category:
Handout(s)
  • Education
  • Room: 618/619/620
  • Session Number: 311
Survey deficiencies have increased in both home health and hospice, a trend related to how operations are handled in corporate entities, whether large or small. These deficiencies are often at the condition level and can come as a surprise to the provider, since many have been operating in much the same way for years without deficiencies. This webinar will review the practices that are causing the deficiencies, discuss why they are now being viewed as a deficient practice, and tell you how to revise practices to minimize the risk of survey deficiencies. Examples from actual surveys will be shared.
Speaker(s)
Presenter (other)
Katie Wehri
Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Presenter (other)
Lisa Meadows MSW
Clinical Compliance Educator
Accreditation Commission for Health Care (ACHC)
Category:
Handout(s)
  • Education

Monday, October 14, 12:00 PM - 3:30 PM

  • Room: The Expo, 4E & 4F
Explore the Expo and visit more than 175 exhibiting companies. Play the Explore the Expo game for your chance to win $5,000! Visit the Bark Park and visit the good boys from Cascade Service Dogs. Sit in on Learning Labs to listen to 20-minute solution-focused presentations.
  • Expo Hours

Monday, October 14, 12:30 PM - 3:15 PM

  • Room: The Expo, 4E & 4F
Enjoy lunch and explore the Expo. Meet with more than 175 exhibiting companies, and sit in on Learning Labs (there are 12 labs over 3 days).
  • Meals/Receptions

Monday, October 14, 3:15 PM - 4:15 PM

  • Room: 6A
  • Session Number: 401
Understanding the impact of Diagnosis Coding is crucial to your agency's success under PDGM. In this session, we will explore the Clinical Groupings – what is allowed as a Primary Diagnosis, how comorbidities will take on more importance and other variations of the PDGM coding. We will discuss the OASIS ADL assessment items, and how case management is key. We will review what agencies will have to have for patient referrals, how they can educate their referral sources, physicians and the clinicians in the Home Health agency. Commercial support provided by Axxess.
Speaker(s)
Lead Presenter
Sharon Litwin RN, BSHS, MHA, HCS-D
Senior Managing Partner
5 Star Consultants, LLC
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 402
This session will discuss where we are in the implementation of the five (5) year Review Choice Demonstration for home health services delivered by providers operating in the Palmetto GBA/JM Jurisdiction in the states of Illinois, Ohio, North Carolina, Florida and Texas. We will review data analysis of the RCD Data Analytics for each state currently in the demonstration. We will discuss the top documentation errors and strategies to avoid them in the future. We will review and discuss various resources available for providers on both the CMS and Palmetto GBA websites.
Speaker(s)
Faculty
Charles Canaan MPH, BSN, RN, CCA, CPC, APM
Senior Provider Education Consultant
Palmetto GBA
Faculty
Cordelia Sims LPN
Senior Provider Education Consultant
Palmetto GBA
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 403
Marketing activities that qualify as ordinary business courtesies in other industries are often illegal in the context of Federal health business programs. We will discuss whether a number of common marketing practices comply with Stark and the Federal Anti-kickback Statute. Attendees will also learn how the Federal Anti-Kickback Statute impacts the provision of gifts and other marketing activities aimed at referral sources. Finally, the presenters will discuss how state laws can impact the legality of marketing activities, using Texas as an example.
Speaker(s)
Lead Presenter
Heidi Kocher JD, MBA, CHC
Partner
Liles Parker, PLLC
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 404
Multiple updates to Conditions of Participation and OASIS have made collecting accurate data cumbersome and time-consuming. The speaker will share insights from her years of experience in the field and as an administrator to help clinical staff use consolidation strategies to efficiently gather accurate professional and OASIS assessment information.
Speaker(s)
Lead Presenter
Jennifer Gibson Osburn RN, HCS-D, COS-C
Senior Clinical Consultant
Axxess
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 405
Home Health and Hospice agencies have transformed in the last few years in how they participate in the continuum of care. Providers see a greater focus on outcomes and financial performance related to their referral relationships and patterns. As payment reform continues to shape the health care landscape providers are becoming heavily dependent upon knowing how their quality and episode spending data compares to their peers in the market. This session will focus on key quality and financial data elements that drive communication and collaboration across the continuum of care.
Speaker(s)
Lead Presenter
Raymond Belles
Managing Consultant
BKD LLP
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 406
There has never been a more exciting or challenging time to provide care at home. With progressive changes in the acute care environment and need to avoid unnecessary transitions in care, home care agencies will be called upon to provide ever more aggressive interventions outside the hospital. Are you prepared? Advanced care in the home requires a complete interdisciplinary approach, and administrative burdens, the needs of clinical staff, and the role of a more aggressive model of medical direction will be explored.
Speaker(s)
Lead Presenter
James Robert Parkey MD, MTS, HMDC, CMD
Medical Director
Healing Hands Healthcare
Presenter (other)
Summer Napier BSN, RN, HCS-C, COS-C
President
Healing Hands Healthcare
Handout(s)
  • Education
  • Room: 609
  • Session Number: 407
With CMS' increased focus on fraud, abuse and waste, Targeted Probe and Educate (TPE) reviews have now extended to Hospice agencies. TPE is part of CMS’s attempts to prevent improper payments in a manner that does not increase the administrative burden on providers, and reduce the number of appeals. TPE targets selected providers of a service rather than all who deliver that service. Specifically, data analysis is used to identify statistical outliers in the historical claims billing data to identify specific providers. Hospice providers must fully understand the areas within the hospice benefit which could be at risk for improper Medicare payment and therefore, are areas for potential TPE review. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Lead Presenter
Yolanda Riley
Senior Consultant
Richter Healthcare Consultants
Category:
Handout(s)
  • Education
  • Room: 611/612
  • Session Number: 408
Acquisitions build market share and allows a company’s coverage footprint to expand quickly. Having a strong acquisition strategy is the key ingredient. With this presentation, we will share our strategy to successfully adopt new family members into our company and how to ensure a successful transition. From the beginning stages of “letter of intent” to final closing paperwork, our CEO and CFO will tackle all aspects from all divisional sides of a purchase. Incorporating Operations, Administration, HR, Sales Marketing and IT – our “Transitions Team” comes together to identify pain points before and after an acquisition “go-live” date to ensure a smooth and painless process.Read More
Speaker(s)
Presenter (other)
Brian Farnum MBA
CFO
Care Advantage, Inc
Lead Presenter
Tim Hanold MBA
CEO
Care Advantage, Inc
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 409
A Culture of Caring resonates through an organization. Due to financial cuts, changing regulations and increased mergers/acquisitions, agencies have to provide care in a manner that sets them apart. The culture of a healthcare organization resonates in all areas from clinical staff, billing, HR and answering the phone. To serve customers we must take into account the values of the organization and align those with the culture of customer service. True success can be achieved resulting in a happier workplace and decreased turnover, an increase in census, and healthier patients. The idea is that happy staff care better for patients.
Speaker(s)
Lead Presenter
Marcylle Combs MS, RN, BS, CHCE
President/CEO
MAC Legacy
Co-presenter
Samantha McKay MS, BS, CHCE
COO
MAC Legacy
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 410
Your brand value proposition tells consumers, employees, patients and other stakeholders what your company offers that no one else can. In an age of increasing competition, providers will need a strong brand to help future clients and business partners differentiate your organization from your competitors. For the first time in history five generations are working side-by-side in the workforce. A talent gap is forming as Baby Boomers age into retirement and Millennials climb the corporate ladder. In 2016, 60 percent of all home care workers were part time or part year workers. Learn how to deliver on your value proposition as a recruitment strategy to engage, enable and energize the evolving workforce.Read More
Speaker(s)
Lead Presenter
Adrian Killebrew MBA
Regional Vice President
Axxess
Presenter (other)
Stefanie Peaple MBA
Senior Director, Brand Marketing
Axxess
Category:
Handout(s)
  • Education
  • Room: 618/619/620
  • Session Number: 411
A new rule, Program Integrity Enhancements to the Provider Enrollment Process, was released on September 5, 2019 and is effective November 4, 2019.  This rule impacts Medicare home health and hospice providers.  It gives CMS the authority to revoke or deny a provider’s Medicare enrollment if CMS determines that the provider has an affiliation that poses an undue risk of fraud, waste, or abuse.  CMS will collect information about a provider’s affiliations through new provider disclosure requirements that are part of the enrollment and revalidation processes.  This session will provide an overview of the rule, help providers make sense of the complexities, and share tips for how providers can prepare for the rule and take steps to ease the burdens of this new rule.   For instance, providers need to determine what information they will need to collect from owners, board members, and staff then determine what part of the information needs to be disclosed to CMS and when.  Read More
Speaker(s)
Faculty
Paul Giles
Director of Home Health Finance
Dignity Health
Category:
Handout(s)
  • Education

Monday, October 14, 4:30 PM - 5:30 PM

  • Room: 6A
  • Session Number: 501
Data has never been as important as it is now. An estimated 44% of agencies are expected see a decrease in revenue under the new payment model. The financial impact of ignoring PDGM threats could be devastating to agencies but if operations align themselves with financial indicators, the transition could be seamless. Looking at revenue cycle management and data analytics case studies, the participant will understand how financial impact could have been positively modified if operations adjusted to be in step with business analytics. While learning to dance the “PDGM Two-Step,” the audience will take away a deeper understanding of how to interpret data and create solutions. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Co-presenter
David Hoover
Vice President of Revenue Cycle Management
Axxess
Co-presenter
Tammy Ross MHA, BSN, RN, CCM
Senior Vice President, Professional Services
Axxess
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 502
Palmetto GBA is the Medicare Administrative Contractor (MAC) for many home health and hospice agencies in the United States. This program will include information regarding the most recent updates and changes in Medicare regulations that affect the states for whom Palmetto GBA is the MAC, as well as potential future changes. Participants will also learn about documentation requirements, some available tools, and resources that will enable them to better implement processes that ensure they comply with the rules.
Speaker(s)
Faculty
Charles Canaan MPH, BSN, RN, CCA, CPC, APM
Senior Provider Education Consultant
Palmetto GBA
Faculty
Dan George
Senior Provider Relations Representative
Palmetto GBA
Faculty
Kim Campbell MA, MHP
Manager of EDI Operations
Palmetto GBA
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 503
Survey deficiencies have increased in both home health and hospice, a trend related to branch offices/multiple locations and how operations are handled. These deficiencies are often at the condition level and can come as a surprise to the provider, since many have been operating in much the same way for years without deficiencies. This sessionr will review the practices that are causing the deficiencies, discuss why they are now being viewed as a deficient practice, and tell you how to revise practices to minimize the risk of survey deficiencies. Examples from actual surveys will be shared.
Speaker(s)
Presenter (other)
Katie Wehri
Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Presenter (other)
Lisa Meadows MSW
Clinical Compliance Educator
Accreditation Commission for Health Care (ACHC)
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 504
As the industry experiences an accelerating number of mergers and acquisitions of all sizes, several key questions arise when providers are faced with a possible M&A. How do you know if it’s the right time to buy or sell? How do you evaluate if it’s the right fit for your organization? During this panel discussion, industry leaders will share their own experiences with M&A strategy, as well as highlight M&A trends for both home health and hospice, deal “makers” and “breakers” if you are looking to acquire or merge, and what the future of M&A will look like based on current trends and pending regulatory changes.Read More
Speaker(s)
Panelist
Brian Bruenderman JD
Partner
Stoneridge Partners
Panelist
Kristopher (Kris) Novak
Vice President – Mergers & Acquisitions
Amedisys Inc.
Lead Presenter
Mike Dordick
President
McBee
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 505
Review Choice Demonstration (RCD), evolved from Pre-Claim Review, is initially set to impact Illinois, Ohio, North Carolina, Texas, and Florida, but the underlying regulations apply to all home health providers. This panel will define RCD requirements and share our initial and optimized processes. The three-agency panel includes a small independent agency with a singular medial record and cross-trained staff, a medium-size agency with a system-wide integrated medical record, and a large agency with multiple branches, medical record systems, and two Medicare Administrator Contractors Learn from our challenges and successes as Illinois HomeCare & Hospice Council moderates the panel.
Speaker(s)
Moderator
Sara Ratcliffe
Executive Director
Illinois HomeCare and Hospice Council
Panelist
Cheryl Meyer DNP, RN, NEA-BC
Director, Clinical Quality, Regulatory & Risk
AdvocateAurora Health
Panelist
Dawn Futris MSHI, BSN, RN
Quality Improvement Director
JourneyCare
Panelist
Jane Shekman MHA
Principal
Life Care Home Health & In Home Services
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 506
Many agencies have dedicated resources to develop strategies to anticipate and prevent errors from reaching patients. Studies reveal that insufficient communication among team members and during transitions of care significantly contribute to adverse events. A HRO anticipates and prevents medical errors to achieve reliable patient care outcomes. The value of healthcare increases by improving quality, decreasing cost, driving out variation and designing process improvement measures This session will guide Home Care/Hospice organizations towards safer patient-centered transitions of care by using the basic principles and strategies of a HRO.
Speaker(s)
Lead Presenter
Abirammy Sundaramoorthy MD
System High Reliability and Safety Officer
University Hospitals Health System
Presenter (other)
Anne McKinney MSN, RN, BA, NE-BC
Agency Administrator
University Hospitals Home Care and Hospice Services
Presenter (other)
Valerie Reese MA
Director of Hospice
University Hospitals Home Care and Hospice Services
Handout(s)
  • Education
  • Room: 609
  • Session Number: 507
Complying with Hospice Conditions of Participation (CoP) is essential to the success of hospice agencies, yet engaging staff in compliance related activities is a difficult process. Understanding the "why" and "how does this affect me" is crucial to developing buy in and a true culture of compliance. This session will help provide answers to those questions and empower staff to care about the bottom line. ♦ Commercial support provided by Axxess.  
Speaker(s)
Lead Presenter
Kimberly Sattler MBA, CHC
Compliance Specialist
Sanford Health
Category:
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 509
Attendees will learn five principles based on behavioral economics and best practices from 20 years in acute care marketing and patient experience. Attendees will see case studies and research that will illuminate ideas to increase referrals and reimbursements, elevate quality, attract and retain staff, and build strategic business partnerships.
Speaker(s)
Lead Presenter
Mardy Maki
Chief Strategy Officer
Transcend Strategy Group
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 510
If you’re not up to date on the art and science of recruiting caregivers in 2019, growing your business is going to get even harder. Want to say yes to more clients without struggling to staff more visits? In this session, the speakers will share their expertise on how to target caregiver candidates online, build effective retention programs, and use analytics to measure and refine caregiver retention strategy.
Speaker(s)
Lead Presenter
Bob Roth
Managing Partner
Cypress HomeCare Solutions
Co-presenter
Jessica Gilmartin MBA
Chief Marketing Officer
Honor
Category:
Handout(s)
  • Education

Tuesday, October 15, 8:00 AM - 9:00 AM

  • Room: General Session, 4B
  • Meals/Receptions

Tuesday, October 15, 8:00 AM - 3:30 PM

  • Room: 4C
  • Registration Hours

Tuesday, October 15, 8:00 AM - 4:00 PM

  • Room: 4D
Enjoy a cup of coffee and learn about NAHC's grassroots advocacy efforts and how you can get involved. Enter for your chance to win a free Ember mug. AdvoCafe is sponsored by Bayada.
  • Meals/Receptions

Tuesday, October 15, 9:30 AM - 10:45 AM

  • Room: Hall 4B
  • Session Number: 907
Melissa has been a working mountain guide since 2004. She is a passionate seeker of shared adventures and perfecting the balance of learning and teaching. As an athlete, she is in competition with only herself, constantly pushing her own limits and trying to be the best mountain traveler she can be. Melissa is the first American woman to successfully summit and descend Mount Everest without supplemental oxygen and has climbed the world’s highest peak six times. Known as a determined, hard-working and enthusiastic teacher, Melissa has devoted her life to learning from the mountains and sharing that knowledge with others. In 2012 Melissa co-founded The Juniper Fund to provide financial support to families of local workers killed in the mountains of Nepal, and she continues to be actively involved with the fund. Melissa lives in the Methow Valley of Washington State with her husband, Tyler, where they spend their time playing in the mountains while running their respective guide services.Read More
Speaker(s)
Keynote Speaker
Melissa Arnot
  • General Session

Tuesday, October 15, 10:45 AM - 11:00 AM

  • Room: 6th Floor Lobby
  • Meals/Receptions

Tuesday, October 15, 11:00 AM - 12:00 PM

  • Room: 6A
  • Session Number: 601
The removal of the relationship between therapy visits and reimbursement has caused agencies to take a serious look at how these disciplines have been utilized. The "obvious" plan in PDGM seems to be a reduction in therapy use BUT is that the best decision in an environment focused on outcomes of care? This session will provide a research supported therapy utilization framework to help home health agencies make informed decisions. ♦ Commercial support provided by Axxess.  
Speaker(s)
Lead Presenter
Cindy Krafft PT, MS, HCS-0
Owner/Founder
Kornetti & Krafft Health Care Solutions
Presenter (other)
Diana Dee Kornetti PT, MA, HCS-D, HCS-C
Owner/Founder
Kornetti & Krafft Health Care Solutions
Presenter (other)
Jason Falvey PT, DPT, GCS, PhD
Post-Doctoral Fellow
Yale University School of Medicine
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 602
Learn about the latest status of CMS regulations and policies that are of greatest concern to home health agencies.
Speaker(s)
Faculty
Mary Carr RN, MPH
Vice President, Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 603
QUALITY has always been key to success as it means that there is a formal organization wide quality program ensuring staff are competent, patients are well cared for & the agency is in compliance with regulations. Yet, many HHA’s have QAPI on the back burner thinking that it is busy work and do not have qualified staff to perform the necessary steps. Now agencies are being cited, standard & Condition level deficiencies! We will show that by complying with the CoP QAPI, your agency will also improve quality, processes, and outcomes. By identifying high risk/high volume/problem prone areas, and data driven outcomes, your agency can focus on areas in which to improve; develop and implement quality indicators and performance improvement projects.Read More
Speaker(s)
Lead Presenter
Sharon Litwin RN, BSHS, MHA, HCS-D
Senior Managing Partner
5 Star Consultants, LLC
Presenter (other)
Sheryl Bellinger RN, CHCA
President
Professional Home Health Care, Inc.
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 604
The panel will conduct an overview of the divestiture /acquisition process using an auction format that will identify the key considerations for both sellers and buyers in an auction including financial, process and strategy variables.
Speaker(s)
Co-presenter
Chris Hendrickson MBA
Managing Director
Ziegler
Co-presenter
Christopher Donovan JD
Partner
Foley and Lardner, LLP
Co-presenter
Tim Waddell MBA
Vice President, Corporate Development
AccentCare
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 605
Caring for dual eligible patients presents challenges and opportunities for home care organizations. Success comes with using the right analytical tools and robust revenue cycle awareness. Attendees will better understand the categories of dual eligibility, demographic characteristics, legislative landscape, and current challenges facing providers caring for this population of patients. This requires implementation of best practices and lessons learned through experience to improve clinical and financial outcomes. Although dual eligible patients generally tend to be more difficult to manage, there are opportunities to successfully manage their care with the right tools.
Speaker(s)
Co-presenter
David Hoover
Vice President of Revenue Cycle Management
Axxess
Co-presenter
Tammy Ross MHA, BSN, RN, CCM
Senior Vice President, Professional Services
Axxess
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 606
Creating value in home-based care requires that providers get patients within a system to appropriate levels and settings of care as their needs change. Reducing hospitalizations and other cross-setting measures require home care and hospice providers adopt consistent policies, practices and communication strategies to ensure the patient is transitioned to the right level of care at the right time.
Speaker(s)
Presenter (other)
Dawn Splettstosser BSN, MSN
Vice President, Clinical Services
Chapters Health
Lead Presenter
Julia Maroney RN MHSA
Managing Director, Clinical Operations Consulting
Simione Healthcare Consultants
Handout(s)
  • Education
  • Room: 609
  • Session Number: 607
In the current environment of the targeted and third party reviews there is a constant concern of reviews that could result in recoupment of payments already made to hospices. This session will narrow the focus of the education to the top five denial reasons and go into depth on each one and providing broader concepts. This session will highlight the documentation requirements to avoid the denials and the regulations that support. If your hospice is currently in a review or is just looking to improve the quality review standards, this session is a must attend. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Lead Presenter
Melinda Gaboury COS-C
Chief Executive Officer
Healthcare Provider Solutions, Inc.
Category:
Handout(s)
  • Education
  • Room: 611/612
  • Session Number: 608
How much is too much when it comes to productivity expectations, and more importantly, why? Within today’s workforce constriction, home health and hospice clinicians face high pressure to meet productivity expectations. Absent specific training and focused supports, productivity pressure can increase RN turnover and costs, suppressing revenue, negatively impacting quality and making staffing issues worse. A year’s worth of data will illustrate the tipping point seen between visits per day and voluntary turnover. We will dig deep into the underpinnings of clinician productivity, sharing best practice capacity management techniques aimed to serve the needs of our patients, our clinicians and top notch financial performance.Read More
Speaker(s)
Lead Presenter
Cindy Campbell MHA- Healthcare Informatics, RN, BSN, COQS
Director, Operational Consulting
Wellsky
Faculty
Johanna Beliveau MBA
President/CEO
Visiting Nurse and Hospice for VT and NH
Category:
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 609
Surveillance data is an integral component of an effective infection prevention and control program. The recent emphasis on quality assessment and performance improvement has increased the emphasis on preventing adverse outcomes, especially preventable patient infections. Home care organizations need to be prepared for an increased scrutiny of their infection prevention and control surveillance data. This session will review how to conduct risk assessment activities, determine what types of patient and employee surveillance data to collect, measure and monitor infection prevention and control data, and implement a comprehensive surveillance program that meets the intent of the accrediting organizations’ standards and CoP requirements.Read More
Speaker(s)
Lead Presenter
Mary McGoldrick MS, RN, CRNI
Home Care and Hospice Consultant
Home Health Systems, Inc.
Category:
Handout(s)
  • Education
  • Room: 618/619/620
  • Session Number: 611
In this session participants will learn expert ways to build on existing data and resources to develop a robust, sustainable strategy for organizational growth. Using market intelligence and the proven formula for success, agencies will identify opportunities to increase both market share and market penetration by effectively leveraging tools and resources that exist in their agencies today. Additionally, participants will learn best practices for managing and expanding their existing referral business using analytics to implement processes that lead to more admissions.
Speaker(s)
Lead Presenter
Melynda Lee MBA
Director, Growth Solutions
Simione Healthcare Consultants, LLC
Category:
Handout(s)
  • Education

Tuesday, October 15, 11:30 AM - 2:30 PM

  • Room: The Expo, 4E & 4F
Explore the Expo and visit more than 175 exhibiting companies. Play the Explore the Expo game for your chance to win $5,000! Visit the Bark Park and visit the good boys from Cascade Service Dogs. Sit in on Learning Labs to listen to 20-minute solution-focused presentations.
  • Expo Hours

Tuesday, October 15, 12:00 PM - 2:30 PM

  • Room: The Expo, 4E & 4F
Enjoy lunch and explore the Expo. Meet with more than 175 exhibiting companies, and sit in on Learning Labs (there are 12 labs over 3 days).
  • Meals/Receptions

Tuesday, October 15, 2:30 PM - 3:30 PM

  • Room: 6A
  • Session Number: 701
The most significant change in Home Health in a generation is right around the corner. Understanding the value of proper preparation, these three Home Health leaders will review their in-depth planning for PDGM. This session will start with detailed case studies of what actions these HH providers have taken to ready their agencies for PDGM and continue with an interactive conversation. The audience will walk away with new ideas as well as an understanding of what keeps these HH experts up at night. Attendee's should come with a solid understanding of PDGM and be curious to learn and share ideas around planning for this upcoming shift in our industry. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Lead Presenter
Brent Korte
Executive Director
EvergreenHealth Home Care Services
Panelist
Molly McDonald PT, DPT, MBA, COS-C
Program Manager for Quality & Regulatory
Evergreen Health Home Care Services
Panelist
Nick Seabrook
Managing Principal, Founder
BlackTree Healthcare Consulting
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 702
Please join CGS Administrators, LLC, J15 HH&H Medicare Administrative Contractor (MAC) for Colorado, Delaware, Iowa, Kansas, Maryland, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming and the District of Columbia, for this educational event. You don't want to miss this session as we prepare you for what's new and upcoming in the world of Medicare. Topics, such as the Patient Driven Groupings Model (PDGM) and Hospice billing improvements, which will impact processing and payment of Medicare claims will be covered. Common billing errors, Medical Review (MR) denials and resources for preventing and resolving these mistakes will also be discussed.Read More
Speaker(s)
Lead Presenter
Nykesha Scales MBA
Senior Provider Relations Representative
CGS Administrators
Co-presenter
Ronda Tipton BSN, RN
Medical Review Manager
CGS Administrators, LLC
Category:
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 703
This session will present an overview of what has happened in the year since the home health interpretive guidelines were finalized. This session will include the top ten survey deficiencies in 2019 under these new interpretive guidelines. We will provide suggestions and tips for approaching the survey process as well as avoiding the top deficiencies.
Speaker(s)
Lead Presenter
Katie Wehri
Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice (NAHC)
Category:
Handout(s)
  • Education
  • Room: 6E
  • Session Number: 704
Home care professionals have the opportunity to save lives by identifying the symptoms of sepsis early on. Attendees will learn more about this deadly condition and its relevance to home health reform, including what strategies post-acute providers are undertaking to reduce rehospitalizations and mortality rates. The speakers will discuss how to recognize the risks of sepsis and apply treatment in the home care setting. They will also share new information gathered from the Illinois State Sepsis Screening Project.
Speaker(s)
Co-presenter
Cheryl Adams RN, BSN, MBA, HCS-D, COS-C
Administrator
Sparta Community Hospital
Co-presenter
Mark Bassett RN, BSN, MAS
Lead Software Designer
MEDITECH
Category:
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 705
The IRS has already issued penalty assessments of $4.5 billion for not complying with the Affordable Care Act. This amount was just for the 2015 tax year. It doesn’t include the penalty assessments for failing to comply with the ACA in the 2016 tax year. The home health care industry is particularly vulnerable to these penalties. Many of these penalty assessments issued by the IRS have been the result of errors in the ACA compliance process. In this session, an ACA expert will identify the most common errors that are causing ACA penalty assessments in the home health care industry and the steps employers can take to avoid receiving these penalties from the IRS.Read More
Speaker(s)
Lead Presenter
Gregg Kasubuchi
Vice President
Trusaic (formerly First Capitol Consulting)
Co-presenter
Joanna Kim-Brunetti JD
Vice President, Regulatory Affairs
Trusaic (formerly First Capitol Consulting)
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 706
CMS continues to modify how they measure and report on home health quality in star ratings, public reporting, value-based purchasing, and other initiatives. In this session we will break down the different initiatives, what measures CMS is changing and why, when those changes will impact your organization's picture of performance, and how you should prepare. We'll also examine industry metrics, consider how stakeholders other than CMS evaluate home health quality, and provide "healthy reporting habits" that will allow you to have a meaningful impact on performance with simple, but powerful, analytics best practices as part of a comprehensive QAPI program.
Speaker(s)
Lead Presenter
Christine Lang MBA
Director, Data Consulting
Simione Healthcare Consultants
Category:
Handout(s)
  • Education
  • Room: 609
  • Session Number: 707
Many hospices are experiencing increasing competition in their service areas, with families and referrers discerning little or no difference among providers. Hospice leaders are looking for ways to distinguish their brand and services from competitors and build preference for their programs. Attendees will see a marketing and operational case study for Northern Illinois Hospice, showing how an effective rebranding and marketing campaign helped increase and sustain 30 percent growth in census despite a continued increase in hospice competitors. The challenges of increasing staff and volunteers to assure quality care to the larger census will be discussed. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Presenter (other)
Lisa Novak MA
CEO
Northern Illinois Hospice
Co-presenter
Stan Massey
Partner; Lead Consultant
Transcend Strategy Group
Category:
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 709
The presenters will describe research findings of reported workplace violence experienced by home health nurses and discuss the barriers and facilitators of Type II (client/patient on home care worker) workplace violence. The reporting perceptions of management staff will be reviewed with identified barriers and facilitators. They will discuss how agencies can improve reporting rates and provide leadership support in the most challenging situations.
Speaker(s)
Presenter (other)
Ha Do Byon PhD, MPH, MS, RN
Assistant Professor
University of Virginia School of Nursing Family, Community & Mental Health Systems
Lead Presenter
Mary Crandall PhD, RN
Director Home Health & Home Infusion
University of Virginia Health System
Presenter (other)
Xiaoyue Liu BSN, RN
Research Assistant
University of Virginia School of Nursing
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 710
This session will present findings related to provider disaster preparedness . The first part focuses on CMS survey findings for the industry. The second part will have information from the Home Care and Hospice Surge Project.The US Department of Health and Human Services (HHS), Office of the Assistant Secretary for Preparedness and Response (ASPR) Technical Resources, Assistance Center, and Information Exchange (TRACIE) collaborated with numerous subject matter experts and national associations to conduct a project exploring the role of home health and hospice agencies in emergency preparedness and response. An ASPR TRACIE representative will present on key findings and provide resources available to help meet preparedness needs.Read More
Speaker(s)
Lead Presenter
Barbara Citarella RN, BSN, MS, CHCE, NHDP-BC
National Healthcare Disaster Professional, President
RBC Limited Healthcare & Management Consultants
Co-presenter
Jennifer Nieratko MPH
Special Projects Manager
ASPR TRACIE
Category:
Handout(s)
  • Education

Tuesday, October 15, 3:45 PM - 4:45 PM

  • Room: 6A
  • Session Number: 801
With the implementation of the Patient Driven Groupings Model (PDGM), our world will again change in dramatic ways much like it did after the interim payment system (IPS) moved to full episodic payment. Every individual and system within an agency will be affected. Individuals attending this session will learn how this system will affect care planning from visit frequency to discipline selection and function. We will discuss how the functional paradigm of disciplines must change to be successful. We will communicate how the first 30-days of your 60-day care plan are vital to be on the “winning” end of PDGM both financially and clinically. ♦ Commercial support provided by Axxess.  Read More
Speaker(s)
Lead Presenter
Shelly Barrett MBA, BSN, RN, ET, CWCN, LMT
Senior Consultant
S&R Barrett, LLC
Kenyon Homecare Consulting
Presenter (other)
Virginia (Ginny) Kenyon BSN, MSN
Founder and CEO
Kenyon HomeCare Consulting
Category:
Handout(s)
  • Education
  • Room: 6B
  • Session Number: 802
There is nothing fundamentally new when it comes to the tension surrounding the accurate assessment of functional ability using OASIS, but the inclusion of the GG items have brought many things back to the surface. Determining who should assess what and how that is done can lead to divisions between nurses and therapists that do not effectively and efficiently get the level of proficiency needed. As functional items are the only remaining OASIS items that directly impact payment in PDGM, accuracy is mission critical for 2020. A proven tool will be shared with attendees to ensure the move from concept to reality.Read More
Speaker(s)
Lead Presenter
Cindy Krafft PT, MS, HCS-0
Owner/Founder
Kornetti & Krafft Health Care Solutions
Presenter (other)
Diana Dee Kornetti PT, MA, HCS-D, HCS-C
Owner/Founder
Kornetti & Krafft Health Care Solutions
Handout(s)
  • Education
  • Room: 6C
  • Session Number: 803
An annual favorite, come to this open forum discussion with members of the HHFMA Advisory board, and have your financial questions answered, or engage in discussion about financials practices and changes. 
Speaker(s)
Keynote Speaker
William (Bill) Dombi Esq.
President
National Association for Home Care & Hospice (NAHC)
  • Education
  • Room: 6E
  • Session Number: 804
Home health agencies must develop effective strategies to negotiate contracts with MA plans to be successful. In order to get contracts with reasonable payment rates, agencies must develop a strategy for negotiation as to what is needed for success. In addition to knowing which services to offer, agencies will need to present the specifics on the quality and value benefits their services can offer to each Medicare Advantage plan and how these benefits are unique to the HHA. This session will supply you with the proper tools to prepare for and conduct contract negotiations for terms and conditions. This session will provide you with guidelines on how to measure success.Read More
Speaker(s)
Lead Presenter
Paul Giles
Director of Home Health Finance
Dignity Health
Category:
Handout(s)
  • Education
  • Room: 606/607
  • Session Number: 805
There are so many factors to consider when taking on a new patient. And the prospect of PDGM has only heightened the burden! From intake information, coding, MD certification, face to face documentation…all of the parts and pieces have to mesh in order to have a proper referral and admission. If one, or more, of the parts are missing or are incorrect, agencies set themselves up for complaints, denials, ADRs and a host of other things we’d all rather avoid. By understanding the factors and documentation necessary for a proper referral and admission, agencies can better manage their patients and revenue flow from intake through discharge.Read More
Speaker(s)
Lead Presenter
Apryl Swafford RN, BSN, COS-C, HCS-D, HCS-H
Team Leader
Home Health Solutions, LLC
Category:
Handout(s)
  • Education
  • Room: 608
  • Session Number: 806
Therapy professionals are aware of the epidemic use of opioids and non-pharmacological interventions for pain management. In March 2016 the Center for Disease Control and Prevention (CDC) urged healthcare providers to consider non-opioid therapies for chronic pain. Unfortunately, the older population continues to rely on pharmacological approaches as the first line of defense, impacting overall health, recovery and hospitalizations. Our session will challenge how your agency can leverage your physical therapists to translate their knowledge of pain management into effective clinical practice.
Speaker(s)
Presenter (other)
Holly Kline PT, COS-C, HCS-D
Advanced Practice Specialist
Aegis Therapies
Presenter (other)
Shannon Liem MS, CCC-SLP; COS-C
National Clinical Director - Home Health
Aegis Therapies
Handout(s)
  • Education
  • Room: 609
  • Session Number: 807
We have come a long way since CMS directed hospices to code all the diagnoses, including the unrelated diagnoses. We still have roadblocks when coding guidelines do not line up with what traditionally has been documented for the terminal diagnosis. The presenter will share insights that she has learned over the last two years in working with hospices and their medical directors in relation to diagnosis coding. ♦ Commercial support provided by Axxess.  
Speaker(s)
Lead Presenter
Lisa Selman-Holman JD, BSN, RN
President
Selman-Holman & Associates, A Briggs Healthcare Company
Category:
Handout(s)
  • Education
  • Room: 613/614
  • Session Number: 809
Recent modifications and additional proposed changes to Medicare Advantage have the potential to create opportunities and challenges for hospice providers. Due to growing popularity with Medicare beneficiaries, Medicare Advantage has the potential to play a key role in the provision of palliative care and hospice services. This webinar is designed to increase knowledge about the current state of Medicare Advantage, the proposed changes, as well as what we can learn from other analogous programs such as hospice services under Medicaid Managed Care.
Speaker(s)
Co-presenter
Mollie Gurian JD, MPH
Director, Hospice, Palliative, and Home Health Policy
LeadingAge
Lead Presenter
William Musick MBA, CHC, CHCP
President
Integriti3D
Category:
Handout(s)
  • Education
  • Room: 615/616/617
  • Session Number: 810
Regulatory components expected in emergency preparedness are increasingly more comprehensive. Surveyors are citing deficiencies in planning, training, and communication. During this session, an actual event is presented, requiring interactive participation and use of evidence-based tools. The exercise concludes with the critical debriefing experience. Information presented provides the opportunity to analyze and improve your existing plan. Instruction includes revisions to your hazard vulnerability assessment such as office infrastructure, plus contingency operations. Return learners have successfully activated plans becoming recognized members in community disaster planning. Leave the session sharing experiences and a to-do list.
Speaker(s)
Presenter (other)
Sharon Fredrichs RN, BSN, PHN, CPHQ
VP, S&S Home Care Consulting, LLC
S&S Home Care Consulting, LLC
Lead Presenter
Stephanie Phillips RN, BSN, MBS
President
S&S Home Care Consulting, LLC
Category:
Handout(s)
  • Education

Tuesday, October 15, 7:00 PM - 10:00 PM

  • Room: Grand Hyatt, 721 Pine Street
The official closing party of the 2019 Home Care and Hospice Conference and Expo feartures games of chance, food, drinks and a silent disco. It's an indulgent evening to an amazing gathering. Unwind with your fellow explorers and plan your next adventure. The Closing Party is sponsored by Simione Healthcare Consultants.
  • Meals/Receptions
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