Saturday, October 06, 8:00 AM - 5:00 PM

  • Room: Texas 1-3
Technology is becoming more and more important in our lives and economy – and nowhere is that more true than in health care. That’s why NAHC has partnered with H3IT to present this exciting, informative, and timely pre-conference H3IT: International Conference on Home Healthcare, Hospice, and Information Technology. H3IT 2018 is the fifth annual international conference for all stakeholders interested in innovative approaches to home healthcare, hospice, and information technology. Building upon the success of the first four years, the conference provides an authoritative forum where evidence-based findings, information, and tools are communicated to achieve better health outcomes, quality of care, utilization of and access to care, and reduced care costs in home and hospice care settings. H3IT’s interdisciplinary and applied elements make the conference highly relevant to the patients, providers, payers, vendors, and governments. The keynote address will be delivered by Christine D. Jones, MD, MS, Assistant Professor of Medicine at the University of Chicago and Director of Care Transitions at the Division of Hospital Medicine. Christine will discuss the critical topic of improving communication between the hospital and home health. As home health referrals have increased, hospitals and health care systems have more financial incentives to improve patient outcomesRead More
Category:

    Saturday, October 06, 4:00 PM - 7:00 PM

    • Room: Lower Level, Longhorn Marble Foyer
    Category:

      Sunday, October 07, 7:30 AM - 6:30 PM

      • Room: Lower Level, Longhorn Marble Foyer
      Join us on Sunday morning in the registration foyer for live music, the bedazzling station where you can make your badge sparkle, and a chance to catch up with old friends. We’ll have light refreshments, games and our Innovations Gallery.
      Category:

        Sunday, October 07, 8:00 AM - 12:00 PM

        • Room: Grapevine A
        What does it take to be a successful female leader in a world still very much dominated by men? Monique Tallon, a women’s leadership and inclusion expert, and author of Leading Gracefully: A Woman’s Guide to Confident, Authentic and Effective Leadership, will present a radically new approach to leadership that is designed to play to women’s strengths, while leveraging traditional qualities of leadership. What works for men doesn't necessarily work for women in a leadership context, and given obstacles like gender bias, women need a new roadmap to leadership that is designed to help them succeed. During this high-content, interactive pre-conference, you will learn about: •    How gender bias and the “Double Bind” can hinder women's advancement •    "The Leadership Tightrope" where women have to choose between being liked vs. respected •    7 strengths that women possess that are necessary for leading high-performing teams and organizations •    4 traditional qualities of leadership that women need for maximum impact •    Practical tips, tools and practices to develop a balanced, authentic and confident approach to leadership After her presentation, Monique will lead a panel discussion to address the specific challenges faced by women in leadership in home care and hospice, featuring: •    Susan Adams, VP Alliance Integration, Masonicare Home HealthRead More
        Speaker(s)
        Faculty
        Marcylle Combs MS, RN, BS, CHCE
        President/CEO
        Foundation Management Services Inc.
        Keynote Speaker
        Monique Tallon
        CEO
        Highest Path Consulting
        Faculty
        Susan Adams RN, BSN, MHSA, PhD
        VP Alliance Integration
        Masonicare Home Health & Hospice
        Faculty
        Wanda Coley MBA
        President and Chief Operating Officer
        Well Care Home Health
        Category:

          Sunday, October 07, 11:00 AM - 12:00 PM

          • Room: Mission Plaza (hotel atrium)
          If this is your first time at the Home Care and Hospice Conference and Expo, please join us to network with other first timers, board members of the National Association for Home Care & Hospice, and our reception sponsor, PointClickCare.
          Category:

            Sunday, October 07, 12:00 PM - 5:00 PM

            • Room: Ballroom Level
            Questions about the conference or looking for information on NAHC membership? Drop by NAHC Central and enter for a chance to win one of our daily prizes or our grand prize: free registration to the 2019 Home Care and Hospice Conference and Expo in Seattle, Washington.
            Category:

              Sunday, October 07, 1:00 PM - 2:40 PM

              • Room: Texas AB, Leadership Hall
              NAHC President William A. Dombi will discuss the restructuring that NAHC has undergone in the last year and deliver his annual policy briefing during the first general session. Bill has personally overseen every aspect of NAHC 2.0, the strategic planning project to transform NAHC into the best possible advocate for home care and hospice, and he will update attendees about the substantial progress made and plans for even greater things in the future. NAHC is making bold new moves to better serve our members, like key additions to the staff and an increased emphasis on advocacy and member leadership. Bill will explain what this means for NAHC and how the value of NAHC membership is greater now than ever before. In addition, Bill will lead the NAHC advocacy staff in the Washington Update, the policy-oriented briefing attendees at NAHC conferences have relied upon for years to keep them up to date on the latest developments in law, regulation, and policy that will affect their businesses. You need to know: Where do things stand with 2019 home health and hospice payment rules? What does the return of prior authorization mean for home health? What are the possible policy impacts from the 2018 midterm elections next month? BillRead More
              Speaker(s)
              Faculty
              Calvin McDaniel
              National Association for Home Care & Hospice
              Faculty
              Mary Carr RN, MPH
              Vice President, Regulatory Affairs
              National Association for Home Care & Hospice
              Faculty
              Theresa Forster BS
              Vice President for Hospice Policy & Programs
              National Association for Home Care & Hospice
              Keynote Speaker
              William (Bill) Dombi Esq.
              President
              National Association for Home Care & Hospice
              Category:

                Sunday, October 07, 2:50 PM - 3:50 PM

                • Room: Texas C
                • Session Number: 101
                Hospice agencies have utilized team conferencing extensively over the last decade to effectively manage care of patients in hospice care. The best practices from the hospice model will be adapted to home health team conferences. This knowledge will allow attendees to improve their care planning and coordination of care.
                Speaker(s)
                Faculty
                Jennifer Gibson RN, HCS-D, COS-C
                Senior Clinical Consultant
                Axxess
                Faculty
                Zaundra Ellis BS
                Hospice Product Manager
                Axxess
                Category:
                Handout(s)
                • Evidence-based practices for case conferences
                • Room: Texas 1-3
                • Session Number: 102
                Patient and caregiver empowerment methodologies, applied at home, can help high-risk heart failure patients remain in their homes and prevent hospitalizations. Patients using an interdisciplinary approach teaching self-management strategies are able to live a better life, have better health outcomes, and organizations find their hospitalization rates improve by up to 8 percent.
                Speaker(s)
                Faculty
                Shannon Abbott RN, BSN, MBA
                VP Clinical Programs & Innovation
                Amedisys, Inc. (Corporate)
                Category:
                Handout(s)
                • Evidence-based practices for advanced cardiac patients
                • Room: Texas D
                • Session Number: 103
                This presentation will address how to effectively manage change through information and how to utilize a liaison team to bridge the agency networks and position the agency for success. The attendees will receive tools necessary to better collaborate with the team, leading to more meaningful meetings, and allow the learner to present actionable data.
                Speaker(s)
                Faculty
                Dawn Cheek BSN, RN
                Clinical Senior Manager
                McBee Associates, Inc.
                Faculty
                Michelle Stone-Smith MBA
                Senior Consulting Manager
                McBee Associates, Inc.
                Category:
                Handout(s)
                • Finance and operations/clinical working together for management: upper management
                • Room: Grapevine A
                • Session Number: 104
                This session will address the latest developments and emerging legal issues in the Medicare audit appeal landscape, including significant reform efforts by HHS and OMHA to reduce the backlog of appeals. It will also discuss effective appeals strategies for defending claim denials through the changing Medicare appeals landscape.
                Speaker(s)
                Faculty
                Mr.  Andrew Wachler Esq.
                Managing Partner
                Wachler & Associates, P.C.
                Category:
                Handout(s)
                • Financial hot topics
                • Room: Texas 4-6
                • Session Number: 105
                This session will discuss creating and implementing a plan for staff care and safety for an organization’s greatest asset, its mobile workforce. As we continue to focus on elevating the standard of patient care, the care of the staff is often overlooked. Without a plan clearly focusing on the care of the staff, recruiting and retention problems are certain.
                Speaker(s)
                Faculty
                Lee Coleman PHR, SHRM-CP
                Market Development Officer
                SoloProtect
                Category:
                Handout(s)
                • HR issues including sexual harassment
                • Room: Grapevine B
                • Session Number: 106
                Palmetto GBA is the Medicare Administrative Contractor (MAC) for many home health and hospice agencies in the United States. This program will include information regarding the most recent updates and changes in Medicare regulations that affect the states for whom Palmetto is the MAC, as well as potential future changes. Participants will also learn about documentation requirements, some available tools, and resources that will enable them to better implement processes that ensure they comply with the rules.
                Speaker(s)
                Faculty
                Charles Canaan MPH, BSN, RN, CCA, CPC, APM
                Senior Provider Education Consultant
                Palmetto GBA
                Faculty
                Mr.  Daniel George
                Senior Provider Relations Representative
                Palmetto GBA
                Faculty
                Kim Campbell BS, MA, MHP
                Manager of EDI Operations
                Palmetto GBA
                Category:
                Handout(s)
                  • Room: Austin 4-6
                  • Session Number: 107
                  The presenters will describe how a home care and primary care clinic partnership improves outcomes. They will discuss how the use of a shared IDT has decreased re-hospitalization for both home care and the physicians, improved OASIS outcomes, improved home care case mix, decreased LUPA rate and increased hospice referrals. They will discuss how this structure is also responsible for implementation of ACO waiver opportunities.
                  Speaker(s)
                  Faculty
                  Jenn Ofelt MHA, MSN, RN
                  Vice President, Home Care
                  UnityPoint at Home
                  Faculty
                  Mag VanOosten BS, RN
                  President & Chief Clinical Officer
                  UnityPoint at Home
                  Category:
                  Handout(s)
                  • Partnering with health systems and ACOs
                  • Room: Dallas 5-7
                  • Session Number: 108
                  Are you overwhelmed by exactly how to best prepare your agency for CMS' Review Choice Demonstration? Learn tried-and-true tactics for success from Illinois, the only state with first-hand pre-claim review experience. During this presentation, you will learn from two top-performing home health agencies on the strategies, processes, staff education and documentation you need to succeed.
                  Speaker(s)
                  Faculty
                  Cheryl Adams RN, BSN, MBA, HCS-D, COS-C
                  Administrator
                  At-Home Health Care
                  Faculty
                  Sheila Guither MSN RN CWOCN
                  Manager Clinical Pract and Staff Dev
                  OSF Home Care Services
                  Category:
                  Handout(s)
                    • Room: Grapevine 1-3
                    • Session Number: 109
                    This session will provide agency leaders who are not therapists with the tools they need to ensure their agency's therapy documentation meets the expectations of payers and surveyors. The presenters will focus on the areas of evidence-based practice, outcome measures, and solid examples of skilled interventions and medical necessity.
                    Speaker(s)
                    Faculty
                    Ms  Shannon Liem MS, CCC-SLP; COS-C
                    National Clinical Director - Home Health
                    Aegis Therapies
                    Category:
                    Handout(s)
                    • Therapies
                    • Room: Grapevine 4-6
                    • Session Number: 110
                    This session provides the information necessary to know what is needed for the Hospice Medicare cost report, including how to get it and why it is needed. The presenters will focus on level of care costing and overhead cost allocations. Also discussed will be the identification of alternate cost allocation strategies.
                    Speaker(s)
                    Faculty
                    Mr.  David Macke MBA, CHFP, FHFMA
                    Director of Reimbursement Services
                    VonLehman CPA & Advisory Firm
                    Faculty
                    Mr.  Thomas (Tom) Boyd MBA, CFE, CHFP
                    Vice President of Reimbursable Services
                    Simione Healthcare Consultants
                    Category:
                    Handout(s)
                    • Hospice: Best practices for cost reporting
                    • Room: Ft. Worth 5-6
                    • Session Number: 111
                    The Private Duty Home Care Association forum is a place where you can come for an update from the PDHCA Advisory board leaders as well as have an open discussion of items of interest to the industry. Bring your questions and issues to get input from your peers!
                    Speaker(s)
                    Faculty
                    Brittnei Salerno BS
                    President/CEO
                    La Jolla Nurses Homecare
                    Faculty
                    Dr.  Lucy Andrews RN, MS, DNP
                    President & CEO
                    At Your Service Nursing and Home Care
                    Category:

                      Sunday, October 07, 4:00 PM - 5:00 PM

                      • Room: Texas C
                      • Session Number: 201
                      This two-part series will provide participants with the information necessary to enable them to return to their organizations empowered to drive change using data and collaboration between the clinical and financial management of the organization. The first session will provide an overview of the key performance indicators (KPIs) recommended for routine reporting to monitor quality outcomes, patient satisfaction, operational compliance, and financial performance. Participants will learn how to interpret the KPIs to drive change in their organization.
                      Speaker(s)
                      Faculty
                      Chris Attaya MBA, FHFMA
                      VP of Product Strategy
                      Strategic Healthcare Programs
                      Faculty
                      Mark Sharp CPA
                      Partner
                      BKD LLP
                      Faculty
                      Susan Adams RN, BSN, MHSA, PhD
                      VP Alliance Integration
                      Masonicare Home Health & Hospice
                      Category:
                      Handout(s)
                        • Room: Texas 1-3
                        • Session Number: 202
                        Managing complex change can yield incredible results, as well as resistance, anxiety, and false starts. There are 5 components to successfully create lasting change. The session will discuss the five components. This sounds simple and only works if you have skilled leadership, an understanding of the team and the organizational culture required to move from awareness to commitment.
                        Speaker(s)
                        Faculty
                        Amy Lafko MBA, MSPT
                        Owner/Principal
                        Cairn Consulting Solutions
                        Category:
                        Handout(s)
                        • Change management
                        • Room: Texas D
                        • Session Number: 203
                        2017 the United States a number of natural disasters to deal with, and our home care and hospice community rose to the challenge and took care of their patients as best they could with many limitations. Come hear from 4 people whose organizations survived Hurricanes, Flooding, Fires and their aftermath.  Find our how their plans held up and the changes they have made since then due to their experiences.
                        Speaker(s)
                        Faculty
                        Denise Bellville RN
                        SVP of Clinical Operations
                        Home Care Association of Florida
                        Faculty
                        Dr.  Lucy Andrews RN, MS, DNP
                        President & CEO
                        At Your Service Nursing and Home Care
                        Faculty
                        Maria De Leon Rosa BA, MS
                        Administrator
                        Condado Home Care Program, Inc.
                        Faculty
                        Sara Castillo RN
                        Chief Nursing Officer
                        AccentCare, Inc. - Corporate
                        Category:
                        Handout(s)
                        • Disaster preparedness panel
                        • Room: Grapevine A
                        • Session Number: 204
                        This session focuses on the need for Patient- and family-centered focus on diagnosis. The presenters will describe how the goals must include; separate goals for each identified problem which are mutually agreed upon by patient, family, team, and healthcare providers. These goals must be measurable, describing quality, quantity, severity, and frequency of interventions. These goals must be time limited: short term, long term and realistic cost-effective.
                        Speaker(s)
                        Faculty
                        Cheryl Lovell BA, MBA
                        CEO/President
                        Southland Home Health, Hospice and Palliative Care
                        Category:
                        Handout(s)
                        • Episode management
                        • Room: Texas 4-6
                        • Session Number: 205
                        The cost of poor care transitions of Medicare patients from acute care alone is $26 billion per year as of 2016. This session will describe the American Case Management Association’s (ACMA) Transitions of Care standards, recently released and developed by convening national healthcare leaders representing all health care delivery segments. These standards seek to bring clarity to the practice of care transitions and assist providers, payers and all health care organizations in establishing processes for seamless coordination across the entire continuum of care, with the goal of achieving, the best health outcomes.
                        Speaker(s)
                        Faculty
                        Deb McElroy BSN, MPH
                        Senior Vice President for Practice Development and Education
                        American Case Management Association
                        Faculty
                        Kathleen Ferket MSN, APRN-BC
                        Senior Consultant, American Case Management Association
                        ACMA
                        Category:
                        Handout(s)
                          • Room: Grapevine B
                          • Session Number: 206
                          This session will discuss the Review Choice Demonstration for home health services delivered by providers operating in the Palmetto GBA/JM Jurisdiction in the states of Illinois, Ohio, North Carolina, Florida, and Texas. We will review data analysis of the RCD Demonstration and discuss why 5 states are affected. We will review the process for the demonstration, the timeline of the state demonstration, and discuss the 3 options for the demonstration, and discuss how to submit for RCD. We will discuss the documentation requirements, present tools that will facilitate proper documentation, and explain the benefits of eServices application. We will explain the functions that are available in eServices center, discuss new features that are available in eServices, and review and discuss various resources available for providersRead More
                          Speaker(s)
                          Faculty
                          Krisdee Foster BS
                          Sr. Provider Relations Representative
                          Palmetto GBA
                          Faculty
                          Tammy Tucci BA
                          Manager of Provider Outreach & Education
                          Palmetto GBA
                          Category:
                          Handout(s)
                            • Room: Austin 4-6
                            • Session Number: 207
                            Hospice Survey Excellence Does Not Equal Error Free Audits! Gain a better understanding of the differences in survey compliance and government clinical record and payment reviews. The presenters will identify the different types of government audits and state the reasons for reviews and investigations from the MACs, the ZPICs, the UPICs, and the OIG/OAS.
                            Speaker(s)
                            Faculty
                            Kathleen Hessler RN, JD, CHC, CHPC
                            Director, Compliance & Risk
                            Simione Healthcare Consultants, LLC
                            Category:
                            Handout(s)
                            • Hospice evidence-based: Risk management and fraud
                            • Room: Dallas 5-7
                            • Session Number: 208
                            CMS' new auditing strategy – Targeted Probe and Educate (TPE) – has lessened the administrative burden on providers but has created a significant financial impact in terms of loss revenue and cash-flow management. This session will offer a road map that providers can follow to manage the TPE audit process and minimize risk areas.
                            Speaker(s)
                            Faculty
                            Donna Berry BA
                            Revenue Cycle Manager
                            Richter Healthcare Consultants
                            Faculty
                            Yolanda Riley
                            Senior Consultant
                            Richter Healthcare Consultants
                            Category:
                            Handout(s)
                            • Financial hot topics
                            • Room: Grapevine 1-3
                            • Session Number: 209
                            This session will describe practical and clinical applications of telehealth technology in real-world practice in behavioral health. With an increasing shortage of mental health providers and growing patient populations, innovative approaches will be discussed which are needed to increase patient engagement and access to care while highlighting and improving clinical practice.
                            Speaker(s)
                            Faculty
                            Dr.  Dakota Carter MD, EdD
                            Psychiatrist, Medical Director
                            UT-Houston Health Science Center; self
                            Category:
                            Handout(s)
                            • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
                            • Room: Grapevine 4-6
                            • Session Number: 210
                            Staff engagement, mentorship and training leads to retention, improved staff morale, and staff satisfaction and patient satisfaction. Our comprehensive focus on staff engagement starts with the executive leadership. Get ideas for onboarding, team meetings and reward/benefit systems designed to improve retention and staff engagement.
                            Speaker(s)
                            Faculty
                            Deborah Williams BSN
                            Home Health and Hospice Administrator/Director of Patient Care Services
                            Blossom Ridge Home Health & Hospice
                            Faculty
                            Ms  Inge Stockinger-Ring RN
                            QA, Compliance and Education Coordinator
                            Blossom Ridge HH and Hospice
                            Category:
                            Handout(s)
                            • Retention and mentorship

                            Sunday, October 07, 5:00 PM - 7:30 PM

                            • Room: The Home Care and Hospice Expo, Lower Level
                            Category:
                              • Room: The Home Care and Hospice Expo, Lower Level
                              Join us for the grand opening of the 2018 Expo with over 150 exhibitors offering the latest and greatest for home care and hospice professional. Great food, awesome prizes and awesome networking.
                              Category:

                                Monday, October 08, 8:00 AM - 5:00 PM

                                • Room: Ballroom Level
                                Questions about the conference or looking for information on NAHC membership? Drop by NAHC Central and enter for a chance to win one of our daily prizes or our grand prize: free registration to the 2019 Home Care and Hospice Conference and Expo in Seattle, Washington.
                                Category:
                                  • Room: Lower Level, Longhorn Marble Foyer
                                  Category:

                                    Monday, October 08, 8:30 AM - 9:30 AM

                                    • Room: Texas AB, Leadership Hall
                                    Category:

                                      Monday, October 08, 8:30 AM - 3:30 PM

                                      • Room: The Home Care and Hospice Expo, Lower Level
                                      Category:

                                        Monday, October 08, 9:30 AM - 10:40 AM

                                        • Room: Texas AB, Leadership Hall
                                        What are the characteristics that make up an effective leader? Every leader, whether they are a CEO or a manager, has a unique set of leadership skills – call it their leadership DNA. We’ve invited five home health and hospice professionals to take the stage for series of short talks to discuss the elements of leadership that are most important to them. Andrea Devoti, NAHC Executive Vice President, who was President/CEO of Neighborhood Health Agencies in Pennsylvania for 18 years, will moderate the Elements of Leadership, and will talk about her own element: HUMILITY. Brent Korte Executive Director – Home Care Services EvergreenHealth GRIT   April Anthony Chief Executive Officer Encompass Health – Home Health & Hospice CULTURE BUILDING   Wanda Coley President Chief Operating Officer of Well Care Health COMMITMENT David Curtis CEO Graham Healthcare Group Home Health EMPATHY   Merrily Orsini President/CEO corecubed VISIONARYRead More
                                        Speaker(s)
                                        Faculty
                                        Andrea Devoti MSN, MBA, RN, CHCE
                                        Executive Vice President
                                        National Association for Home Care & Hospice
                                        Faculty
                                        April Anthony BS
                                        Chief Executive Officer
                                        Encompass Home Health
                                        Faculty
                                        Brent Korte BS
                                        Executive Director
                                        EvergreenHealth Home Care Services
                                        Faculty
                                        Merrily Orsini MSSW
                                        President and CEO
                                        Corecubed
                                        Faculty
                                        Wanda Coley MBA
                                        President and Chief Operating Officer
                                        Well Care Home Health
                                        Category:

                                          Monday, October 08, 10:40 AM - 11:30 AM

                                          • Room: Texas Prefunction
                                          Category:

                                            Monday, October 08, 11:30 AM - 12:30 PM

                                            • Room: Texas C
                                            • Session Number: 301
                                            This is part 2 of a two-part series. This session will provide strategies to get the clinical and financial management on the same page in an effort to achieve balanced results in quality and compliance while on a sustainable budget. We will describe how to utilize the KPI as a common language between the clinical and financial management teams, and help the teams in moving in the same direction towards consistent targets and goals.
                                            Speaker(s)
                                            Faculty
                                            Chris Attaya MBA, FHFMA
                                            VP of Product Strategy
                                            Strategic Healthcare Programs
                                            Faculty
                                            Mark Sharp CPA
                                            Partner
                                            BKD LLP
                                            Faculty
                                            Susan Adams RN, BSN, MHSA, PhD
                                            VP Alliance Integration
                                            Masonicare Home Health & Hospice
                                            Category:
                                            Handout(s)
                                              • Room: Texas 1-3
                                              • Session Number: 302
                                              Building an effective Quality Performance Improvement Program relies on teamwork between the operations and clinical staff. With multiple challenges, difficulties arise focusing on priorities. We will share our process of laying a foundation to identify goals, measures, and projects that can be adapted for any size agency to tell their story.
                                              Speaker(s)
                                              Faculty
                                              Dawn Futris RN
                                              Quality Manager
                                              NorthShore University HealthSystem
                                              Faculty
                                              Elenita Abrecea-De Vera
                                              Operations Manager
                                              NorthShore University HealthSystem Home and Hospice Services
                                              Faculty
                                              Myleene Bosch MSN, BSN
                                              AVP Continuum and Care Management
                                              NorthShore Univeristy Health System
                                              Category:
                                              Handout(s)
                                              • Finance and operations/clinical working together for management: “Telling the story”
                                              • Room: Texas D
                                              • Session Number: 303
                                              This session focuses on hospice quality reporting and how it ties into all of PAC quality reporting. The anticipated changes and what they mean. We will provide the latest information for the hospice quality reporting program from the FY2019 final rule and share predictions of the future including HEART and payment tied to quality.
                                              Speaker(s)
                                              Faculty
                                              Katie Wehri CHPC
                                              Director of Operations Consulting
                                              Healthcare Provider Solutions, Inc
                                              Category:
                                              Handout(s)
                                              • Hospice evidence-based: Quality reporting
                                              • Room: Grapevine A
                                              • Session Number: 304
                                              This session will be presented by Medicare Administrative Contractor CGS Administrators, LLC. You definitely don’t want to miss this session if your home health agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your Medicare Administrative Contractor (Jurisdiction 15). This education session will address recent and future changes in Medicare that have or will impact processing and payment of Medicare claims to home health agencies. We will also discuss common billing errors and resources for preventing and resolving these mistakes. Read More
                                              Speaker(s)
                                              Faculty
                                              Ms  Nykesha Scales MBA
                                              Senior Provider Relations Representative
                                              CGS Administrators, LLC
                                              Faculty
                                              Sandy Decker RN, BSN
                                              Senior Provider Education Consultant
                                              CGS Administrators, LLC
                                              Category:
                                              Handout(s)
                                                • Room: Texas 4-6
                                                • Session Number: 305
                                                This session will provide an overview of the NCP Clinical Practice Guidelines for Quality Palliative Care, 4th edition, updated for all people with living with serious illness, regardless of setting, diagnosis, prognosis, or age. Specific discussion will include how to implement the Guidelines in community-based palliative care provider settings.
                                                Speaker(s)
                                                Faculty
                                                Andrea Devoti MSN, MBA, RN, CHCE
                                                Executive Vice President
                                                National Association for Home Care & Hospice
                                                Faculty
                                                Gwynn Sullivan MSN
                                                Project Director
                                                National Coalition for Hospice and Palliative Care
                                                Faculty
                                                John McIlvaine
                                                Senior Vice President
                                                Community Hospice of Northeast Florida, Inc.
                                                Category:
                                                Handout(s)
                                                  • Room: Grapevine B
                                                  • Session Number: 306
                                                  Engaging patients in disease self-management is challenging in today's environment. Many patients live alone without a formal support system. Through the use of socially stimulating activities such as art, patients break out of their social isolation and engage with health care students and faculty to promote health.
                                                  Speaker(s)
                                                  Faculty
                                                  Alicia Murray MSN, RN, CHPN
                                                  Manager of Advanced Illness and Wellness
                                                  Community Health and Counseling Services
                                                  Category:
                                                  Handout(s)
                                                  • Patient engagement
                                                  • Room: Austin 4-6
                                                  • Session Number: 307
                                                  This session will focus on one provider's efforts to proactively prepare for Medicare home health payment reform. The session will share specific data results from analysis of estimated financial and operational impacts of the next version of HHGM and specific strategies on how the provider is preparing for such changes.
                                                  Speaker(s)
                                                  Faculty
                                                  M. Aaron Little CPA
                                                  Managing Director
                                                  BKD LLP
                                                  Faculty
                                                  Wanda Coley MBA
                                                  President and Chief Operating Officer
                                                  Well Care Home Health
                                                  Category:
                                                  Handout(s)
                                                  • Payment models in home health and hospice: HHGM next version
                                                  • Room: Dallas 5-7
                                                  • Session Number: 308
                                                  Embracing the "Uber Culture" that we live in today, is necessary if we want to stay viable in the current climate of declining reimbursement. Automation and "Uberization" not only streamlines business, but it also improves quality, compliance, and recruitment. The culture of Home Health needs to be changed and embracing technology is going to be a means to do so.
                                                  Speaker(s)
                                                  Faculty
                                                  Mr.  Nathan Foreman PT, DPT
                                                  CEO/Founder
                                                  Foreman Therapy Services
                                                  Category:
                                                  Handout(s)
                                                  • Technology
                                                  • Room: Grapevine 1-3
                                                  • Session Number: 309
                                                  BayCareHomeCare will discuss the two telehealth programs it uses focusing on improving the health of patients. One is for telemonitoring of cardiac patients and the second is an eWound care product.
                                                  Speaker(s)
                                                  Faculty
                                                  Jeffrey Held MD
                                                  VP/Chief Medical Officer, Amb Services
                                                  Baycare Health System
                                                  Faculty
                                                  Jim Cote BA, MT, MBA
                                                  Senior VP, Ambulatory Services
                                                  Baycare Health System
                                                  Category:
                                                  Handout(s)
                                                  • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
                                                  • Room: Grapevine 4-6
                                                  • Session Number: 310
                                                  The home healthcare (HHC) landscape is changing due to changes in Home Health Conditions of Participation, Quality Assurance and Performance Improvement program mandates, and a focus on infection prevention. This presentation is designed for individuals interested in quality improvement in HHC, including infection prevention.
                                                  Speaker(s)
                                                  Faculty
                                                  Ashley Chastain, MPH
                                                  Project Manager,InHome Study
                                                  Home Health Care Survey (Columbia University School of Nursing)
                                                  Faculty
                                                  Dr.  Patricia Stone PhD, FAAN
                                                  Centennial Professor of Health Policy
                                                  Columbia University School of Nursing
                                                  Category:
                                                  Handout(s)
                                                  • Using Compare, star, and QAPI measures to increase quality and drive leadership

                                                  Monday, October 08, 12:30 PM - 2:30 PM

                                                  • Room: The Home Care and Hospice Expo, Lower Level
                                                  Category:

                                                    Monday, October 08, 2:30 PM - 3:30 PM

                                                    • Room: Texas C
                                                    • Session Number: 401
                                                    This session will help organizations define the term "defensible documentation." We will help the attendee understand the purpose in providing staff the knowledge to complete defensible documentation. We will help you to implement measures to safeguard clinical documentation, teaching them to become competent in utilizing the tool provided. You will learn how to develop follow-up processes and review of episodes to ensure clinician understanding.
                                                    Speaker(s)
                                                    Faculty
                                                    Mary Anne Daley BSN, MSN
                                                    Sr. Director of Consutling
                                                    Corridor
                                                    Faculty
                                                    Sheila Salisbury-Sizemore RN, BSN, COS-C
                                                    Director, Advisory & Consulting Services
                                                    Corridor
                                                    Category:
                                                    Handout(s)
                                                    • Episode management
                                                    • Room: Texas 1-3
                                                    • Session Number: 402
                                                    CMS gathers a great deal of information about Hospices from claims, cost reports, the Hospice Item Set and surveys. They use this data to analyze programs and quality performance. This session will encourage leaders to use the same data to better understand their own program quality.
                                                    Speaker(s)
                                                    Faculty
                                                    Allison Maughn MBA
                                                    Chief Financial Officer
                                                    Gulfside Hospice & Pasco Palliative Care, Inc.
                                                    Faculty
                                                    Teresa Craig BA
                                                    Director, Client Strategy
                                                    Netsmart
                                                    Category:
                                                    Handout(s)
                                                    • Finance and operations/clinical working together for management: upper management
                                                    • Room: Texas D
                                                    • Session Number: 403
                                                    An interactive panel with industry leaders will review the legal requirements for the provision of hospice services to SNF residents. Panelists will discuss the impact of these regulations on the hospice-SNF relationship, challenges, opportunities, risk management, and avoidance techniques for hospice providers operating in Medicare-certified SNFs.
                                                    Speaker(s)
                                                    Faculty
                                                    Cooper (James) Linton
                                                    Associate Vice President
                                                    Duke HomeCare & Hospice
                                                    Faculty
                                                    Iain Stauffer BS, JD
                                                    Of Counsel
                                                    Poyner Spruill LLP
                                                    Faculty
                                                    Matt Fisher BA, JD
                                                    Partner
                                                    Poyner Spruill LLP
                                                    Faculty
                                                    Tim Rogers BA
                                                    President and CEO
                                                    Association for Home and Hospice Care of North Carolina
                                                    Category:
                                                    Handout(s)
                                                    • Hospice evidence-based: Risk management and fraud
                                                    • Room: Grapevine A
                                                    • Session Number: 404
                                                    This session will be presented by Medicare Administrative Contractor CGS Administrators, LLC You definitely don’t want to miss this session if your hospice agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your Medicare Administrative Contractor (Jurisdiction 15). This education session will address recent and future changes in Medicare that have or will impact processing and payment of Medicare claims to hospice agencies. We will also discuss common billing errors and resources for preventing and resolving these mistakes. Read More
                                                    Speaker(s)
                                                    Faculty
                                                    Ms  Nykesha Scales MBA
                                                    Senior Provider Relations Representative
                                                    CGS Administrators, LLC
                                                    Faculty
                                                    Sandy Decker RN, BSN
                                                    Senior Provider Education Consultant
                                                    CGS Administrators, LLC
                                                    Category:
                                                    Handout(s)
                                                      • Room: Texas 4-6
                                                      • Session Number: 405
                                                      Employment law rapidly changes and it is essential for home health agencies to remain current on the law. We'll discuss these cutting-edge issues to reduce your agency’s regulatory risk: • Religious Discrimination • LGBT Discrimination • Sexual Harassment and Workplace Violence • Marijuana Use and Drug Testing • American with Disabilities Act (ADA)
                                                      Speaker(s)
                                                      Faculty
                                                      Heidi Kocher JD, MBA, CHC
                                                      Liles Parker, PLLC
                                                      Category:
                                                      Handout(s)
                                                      • HR issues including sexual harassment
                                                      • Room: Grapevine B
                                                      • Session Number: 406
                                                      A Practical Guide to Selling Your Home Care or Hospice Agency: Part 1 – Getting to Market. In this two-part program we provide attendees with a detailed and practical blueprint for executing a successful sale process. We will cover the best time to sell, the Offering Memorandum, buyer lists, and best practices in process management.
                                                      Speaker(s)
                                                      Faculty
                                                      Dexter Braff MBA, MS, BA
                                                      President
                                                      The Braff Group
                                                      Faculty
                                                      Mark Kulik MAMI
                                                      Managing Director
                                                      Braff Group,The
                                                      Category:
                                                      Handout(s)
                                                      • Mergers, acquisitions, and consolidation in the industry
                                                      • Room: Grapevine 4-6
                                                      • Session Number: 407
                                                      Participants will learn about best practices consider when working with patients/families before/after a death. Attention will be given to the rationale and scope of bereavement services provided to the patient and family – and how these align with Medicare COPs. This presentation will be interactive and welcomes ideas that are shared by the group.
                                                      Speaker(s)
                                                      Faculty
                                                      Suz McIver
                                                      Director of Supportive Services
                                                      Midland Care Connection
                                                      Category:
                                                      Handout(s)
                                                      • Patient engagement
                                                      • Room: Dallas 5-7
                                                      • Session Number: 408
                                                      Do you have the same challenge facing most home care agencies? Are your home health aides working for multiple agencies? Are you not always the first pick when you are trying to staff cases? Do you find yourself asking: How do I get a home health aide to pick my company as a new employee versus another agency? How do I decrease turnover? If you have any of these challenges, come to this interactive session, where you'll get expert and crowd-sourced solutions. 
                                                      Speaker(s)
                                                      Faculty
                                                      Ashley Briones
                                                      Senior HR Business Partner
                                                      brooks rehabilitation
                                                      Category:
                                                      Handout(s)
                                                      • Private pay / private duty
                                                      • Room: Grapevine 1-3
                                                      • Session Number: 409
                                                      The presenters will take attendees through the process of introducing Remote Care to an agency. From early implementation to widespread usage they will share how it enhances the home care experience, impacts clinical outcomes and improves relationships with partners. Attendees will leave with a custom plan for bringing remote care to their agencies.
                                                      Speaker(s)
                                                      Faculty
                                                      Robert Sbriglio MD
                                                      Chief Medical Officer
                                                      Ryders Health Management
                                                      Faculty
                                                      Wendy McLaughlin BSW,MA
                                                      Manager, Professional Services
                                                      PointClickCare
                                                      Category:
                                                      Handout(s)
                                                      • Telehealth: Telepharmacy, Teletherapy, Telerespiratory...
                                                      • Room: Austin 4-6
                                                      • Session Number: 410
                                                      Organizations can utilize data from patient relations software, outbound calls, CAHP scores and Gallup employee engagement surveys to measure patient and staff experience. This session will provide a framework to track results that ensures total transparency and drive improvements and recognizes best practices.
                                                      Speaker(s)
                                                      Faculty
                                                      Joan Forrer BSN
                                                      Director, Performance Improvement
                                                      Visiting Nurse Association Health Group (Corporate)
                                                      Faculty
                                                      Ms  Lisa Dillon Zwerdling MSN, RN-BC
                                                      Chief Employee Experience Officer/ VP Internal Care Coordination
                                                      VNA Health Group
                                                      Faculty
                                                      Marie Perillo MSN, RN
                                                      Chief Patient Experience Officer
                                                      Visiting Nurse Association Health Group (Corporate)
                                                      Faculty
                                                      Robert Rosati PhD
                                                      Chair Connected Health Institute, Vice President Research and Quality
                                                      Visiting Nurse Association Health Group (Corporate)
                                                      Category:
                                                      Handout(s)
                                                      • Using Compare, star, and QAPI measures to increase quality and drive leadership

                                                      Monday, October 08, 3:45 PM - 4:45 PM

                                                      • Room: Texas C
                                                      • Session Number: 501
                                                      Over recent years, hospice has undergone rapid transformation as the result of numerous regulatory changes and intensified oversight efforts. The Centers for Medicare & Medicaid Services’ (CMS) ongoing monitoring of hospice utilization and practice patterns are expected to produce additional regulatory and policy changes over the coming years. This session will provide an overview of pending hospice regulatory and policy considerations in the hospice world, with a special focus on the fiscal year 2019 payment rule and other recent developments.
                                                      Speaker(s)
                                                      Faculty
                                                      Theresa Forster BS
                                                      Vice President for Hospice Policy & Programs
                                                      National Association for Home Care & Hospice
                                                      Category:
                                                      Handout(s)
                                                        • Room: Austin 4-6
                                                        • Session Number: 502
                                                        The relationships between home-based providers and Health Systems and ACOs are becoming increasingly important with preferred provider networks, and an emphasis on evidence-based outcomes. Learn from organizations that are experimenting with these evolving relationships about how you can optimize these relationships.
                                                        Speaker(s)
                                                        Faculty
                                                        Bill Musick BS, MBA
                                                        President
                                                        INTEGRITI3D
                                                        Faculty
                                                        Robert Ford BSPT, MBA
                                                        President/CEO
                                                        Brockton Visiting Nurse Association
                                                        Faculty
                                                        Ms  Suzi Johnson MPH, RN
                                                        Vice President Sharp Hospice and Community Based Palliative Care
                                                        Sharp HealthCare
                                                        Category:
                                                        Handout(s)
                                                        • Partnering with health systems and ACOs
                                                        • Room: Texas 4-6
                                                        • Session Number: 503
                                                        This session is a case study of how a Seattle-area agency improved their outcomes from 25th percentile to 90th+ percentile through a clinician-led initiative to succeed at Value Based Purchasing. We will provide proven tools for attendees to take with them to improve their quality metrics and a detailed understanding of how one agency improved their outcomes from the bottom quartile to the top in the state in less than 24 months. 
                                                        Speaker(s)
                                                        Faculty
                                                        Brent Korte BS
                                                        Executive Director
                                                        EvergreenHealth Home Care Services
                                                        Faculty
                                                        Nick Seabrook BS
                                                        Speaker
                                                        BlackTree Healthcare Consulting, LLC
                                                        Category:
                                                        Handout(s)
                                                        • Evidence-based practices for staff education in VBP and quality ratings
                                                        • Room: Grapevine A
                                                        • Session Number: 504
                                                        Managing HH finance and clinical/operations areas can be difficult, as each area seems to speak different languages. This session would focus on managing finance and clinical/operations teams to collaboratively improve revenue cycle performance through process optimization and use of KPIs to align financial performance with operational aspirations.
                                                        Speaker(s)
                                                        Faculty
                                                        Karen Vance OTR
                                                        Senior Managing Consultant
                                                        BKD LLP
                                                        Faculty
                                                        M. Aaron Little CPA
                                                        Managing Director
                                                        BKD LLP
                                                        Category:
                                                        Handout(s)
                                                        • Finance and operations/clinical working together for management: Clinicians’ understanding of measur
                                                        • Room: Dallas 5-7
                                                        • Session Number: 505
                                                        The Marketing Culture Shift: The presenters will mix sales and marketing with measurement and explain why it's no longer enough to engage in traditional marketing and sales. The agile agency that will thrive must start to integrate sales, marketing, and data measurement, to differentiate your agency in the crowded marketplace.
                                                        Speaker(s)
                                                        Faculty
                                                        Merrily Orsini MSSW
                                                        President and CEO
                                                        Corecubed
                                                        Faculty
                                                        Shelle Womble BSBA
                                                        Sales & Operations Coach
                                                        Corecubed
                                                        Category:
                                                        Handout(s)
                                                        • Culture in your agency
                                                        • Room: Grapevine B
                                                        • Session Number: 506
                                                        A Practical Guide to Selling Your Home Care or Hospice Agency: Part 2 – From Letter of Intent to Closing. In Part 2, we focus on the letter of intent, the importance of backup buyers, navigating due diligence, the quality of earnings report, re-trading, indemnification, staff notification and other steps on the way toward an ultimate closing.
                                                        Speaker(s)
                                                        Faculty
                                                        Dexter Braff MBA, MS, BA
                                                        President
                                                        The Braff Group
                                                        Faculty
                                                        Mark Kulik MAMI
                                                        Managing Director
                                                        Braff Group,The
                                                        Category:
                                                        Handout(s)
                                                        • Mergers, acquisitions, and consolidation in the industry
                                                        • Room: Texas 1-3
                                                        • Session Number: 507
                                                        You don’t have to be an accountant or financial analyst to interpret your private duty financials or other dashboard indicators. With the typical slim margins faced in private duty, it is critical that management is able to understand their financial and related reporting in order to manage their operations effectively. This program will teach participants what a desirable private duty financial statement looks like and how to interpret the financial statements and related dashboards for operational success.
                                                        Speaker(s)
                                                        Faculty
                                                        Amber Popek CPA
                                                        Director
                                                        BKD LLP
                                                        Category:
                                                        Handout(s)
                                                          • Room: Texas D
                                                          • Session Number: 508
                                                          Wage and hour compliance remains a particularly challenging area for home care agencies to master and presents one of the highest risks of legal liability. This session will guide you through the steps every company can take to reduce its legal risk. Gain an understanding of the home care practices targeted in recent lawsuits and government investigations – including live-in and 24-hour shifts, pay per visit claims, rate manipulation claims, and timekeeping best practices. Come out of this interactive session able to identify potential problems and with a better understanding of the compliance materials available on the home care toolkit to assist with your plan for improvement.Read More
                                                          Speaker(s)
                                                          Faculty
                                                          Angelo Spinola Esq.
                                                          Attorney and Shareholder
                                                          Littler Mendelson, P.C.
                                                          Category:
                                                          Handout(s)
                                                          • Private pay / private duty
                                                          • Room: Grapevine 1-3
                                                          • Session Number: 509
                                                          There is a balance between adopting technology within an organization and the adoption of that technology by staff. Balancing between staff recruitment/retention and an organization's need to drive efficient cost management can build a gap between the two if the use of technology is not educated, on boarded, and communicated clearly.
                                                          Speaker(s)
                                                          Faculty
                                                          Raymond Belles BBA
                                                          Managing Consultant
                                                          BKD LLP
                                                          Category:
                                                          Handout(s)
                                                          • Technology
                                                          • Room: Grapevine 4-6
                                                          • Session Number: 510
                                                          Explore two important aspects of performance data that most don't think about: internal and external communication of outcomes. We will discuss why communication is such an important and under-emphasized part of quality data, and how it can increase effectiveness in motivating staff, providing organizational leadership, and building relationships.
                                                          Speaker(s)
                                                          Faculty
                                                          Christine Lang MBA
                                                          Senior Director
                                                          ABILITY Network
                                                          Category:
                                                          Handout(s)
                                                          • Using Compare, star, and QAPI measures to increase quality and drive leadership

                                                          Tuesday, October 09, 8:00 AM - 3:30 PM

                                                          • Room: Lower Level, Longhorn Marble Foyer
                                                          Category:

                                                            Tuesday, October 09, 8:00 AM - 5:00 PM

                                                            • Room: Ballroom Level
                                                            Questions about the conference or looking for information on NAHC membership? Drop by NAHC Central and enter for a chance to win one of our daily prizes or our grand prize: free registration to the 2019 Home Care and Hospice Conference and Expo in Seattle, Washington.
                                                            Category:

                                                              Tuesday, October 09, 8:30 AM - 9:30 AM

                                                              • Room: Texas AB, Leadership Hall
                                                              Category:

                                                                Tuesday, October 09, 8:30 AM - 2:30 PM

                                                                • Room: The Home Care and Hospice Expo, Lower Level
                                                                Category:
                                                                  • Room: The Home Care and Hospice Expo, Lower Level

                                                                    Tuesday, October 09, 9:30 AM - 10:30 AM

                                                                    • Room: Texas C
                                                                    • Session Number: 601
                                                                    This program will be presented to inform attendees about the status of the current Centers for Medicare and Medicaid Services (CMS) regulations and policies that are of greatest concern to home health agencies. Hot topics will include the proposed HH PPS rate update for 2019 and the new payment model, the HHCoPs, the Review Choice demo, Probe and Educate and more. During this session, an opportunity will be provided for attendees to discuss the challenges that they are facing.
                                                                    Speaker(s)
                                                                    Faculty
                                                                    Mary Carr RN, MPH
                                                                    Vice President, Regulatory Affairs
                                                                    National Association for Home Care & Hospice
                                                                    Category:
                                                                    Handout(s)
                                                                      • Room: Texas 1-3
                                                                      • Session Number: 602
                                                                      Strategy and culture are among the primary levers at a leader’s disposal to maintain organizational viability and effectiveness. What's Your Organization's Cultural Profile? Before you begin an initiative to shape your organization's it's important to explore where it is today. Consider how your organization currently operates, what is valued, how people behave, and what unifies them. Once these things are understood, strategy and culture can align.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Kelly Spiers
                                                                      Administrator
                                                                      Visions Home Health
                                                                      Faculty
                                                                      Lisa Schultz RN CHPN
                                                                      Director of Operations
                                                                      Hospice Visions, Inc.
                                                                      Category:
                                                                      Handout(s)
                                                                      • Culture in your agency
                                                                      • Room: Texas D
                                                                      • Session Number: 603
                                                                      Are the gauges working? List and discuss key financial benchmarks every hospice should have on its financial dashboard and provide current national benchmarks for each, explain the data and how to interpret it and ways to improve it. Can broaden to include all benchmarks a hospice should have dashboard instead of just financial.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Katie Wehri CHPC
                                                                      Director of Operations Consulting
                                                                      Healthcare Provider Solutions, Inc
                                                                      Faculty
                                                                      Melinda Gaboury BBA
                                                                      CEO
                                                                      Healthcare Provider Solutions, Inc.
                                                                      Category:
                                                                      Handout(s)
                                                                      • Finance and operations/clinical working together for management: KPI’s and increased quality outcome
                                                                      • Room: Grapevine A
                                                                      • Session Number: 604
                                                                      The New Conditions of Participation have been a challenge for the industry. With the new G tags, it's important to understand what can cause your agency survey deficiencies, including conditional level. While we have a reprieve from monetary sanctions the first year, let us take lessons learned and apply that to our agencies.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      J'non Griffin
                                                                      President
                                                                      Home Health Solutions, LLC
                                                                      Category:
                                                                      Handout(s)
                                                                      • CoPs and how they’re being surveyed by CHAP, JCAHO, and ACHC
                                                                      • Room: Texas 4-6
                                                                      • Session Number: 605
                                                                      The session will examine common risk factors that can lead to scrutiny by the U.S. Department of Justice, FBI, HHS Office of the Inspector General or state authorities, including data-based risk factors, whistle-blowers, exposure based on connections with other providers, and methods for addressing and mitigating those risks.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Antonio Pozos JD
                                                                      Partner
                                                                      Drinker Biddle & Reath LLP
                                                                      Category:
                                                                      Handout(s)
                                                                      • Hospice evidence-based: Risk management and fraud
                                                                      • Room: Grapevine B
                                                                      • Session Number: 606
                                                                      We will hare how a community-based hospice grew their reach and constructed a program that fits their community using needs assessments, collection of data and strong relationships. Learn how a CEO and medical director worked together to create care transitions through partnerships with a large health system and oncology practice.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Brianna Kirkland RN
                                                                      Senior VP of Admissions and Marketing
                                                                      Sangre de Cristo Hospice & Palliative Care
                                                                      Faculty
                                                                      Rebecca Holder
                                                                      Medical Director
                                                                      Sangre de Cristo Hospice & Palliative Care
                                                                      Faculty
                                                                      Ms  Tarrah Lowry- Schreiner BS
                                                                      President & CEO
                                                                      Sangre de Cristo Hospice & Palliative Care
                                                                      Category:
                                                                      Handout(s)
                                                                      • Palliative care: evidence based - as part of care transitions
                                                                      • Room: Austin 4-6
                                                                      • Session Number: 607
                                                                      This session will provide the participants with thought provoking ideas and methodologies related to utilizing technology to develop new service lines. The session will discuss alternative payment models and how to maximize care in the home as a meaningful solution to improve clinical outcomes while decreasing the cost of care.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Karen Thomas MBA, CMA
                                                                      President
                                                                      Advanced TeleHealth Solutions and Oxford HealthCare
                                                                      Category:
                                                                      Handout(s)
                                                                      • Payment models in home health and hospice: Alternative home care models
                                                                      • Room: Dallas 5-7
                                                                      • Session Number: 608
                                                                      With the 21st Century Cures Act in 2016, electronic visit verification (EVV) became a federal requirement for Medicaid home health and personal care services. While complying, states and vendors can build an EVV 2020 system of the future to ensure smooth implementation and help states, MCOs and providers promote high-quality care and efficiency.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Joe Schnur
                                                                      Chief Customer Officer
                                                                      Tellus, LLC.
                                                                      Category:
                                                                      Handout(s)
                                                                      • Technology
                                                                      • Room: Grapevine 1-3
                                                                      • Session Number: 609
                                                                      After surviving Katrina and Joplin, Amedisys improved their emergency preparedness. Through acquisitions, they are now prepared too for earthquakes, blizzards, fires, and floods and have created a world-class emergency education and response system that takes care of patients and clinicians. The Conditions of Participation (CoP) enables them to better respond to patients involved in an emergency situation.
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Iris Rancatore
                                                                      AVP CLINICAL RISK
                                                                      Amedisys, Inc. (Corporate)
                                                                      Category:
                                                                      Handout(s)
                                                                      • Disaster preparedness panel
                                                                      • Room: Grapevine 4-6
                                                                      • Session Number: 610
                                                                      What might be some of the “non-traditional” roles PT, OT, ST play within the HH setting that might not first come to mind to someone that has not had a lot of HH experience? Have you heard from staff: “PTs don't listen to heart and lung sounds. OTs can't do a DC OASIS. ST does not play a role in med management.” Attend this session and find out!
                                                                      Speaker(s)
                                                                      Faculty
                                                                      Holly Kline MS
                                                                      PT, Advanced Practice Specialist
                                                                      Aegis Therapies
                                                                      Faculty
                                                                      Karen Berg PT
                                                                      Physical Therapist
                                                                      Aegis Therapies
                                                                      Category:
                                                                      Handout(s)
                                                                      • Therapies

                                                                      Tuesday, October 09, 10:45 AM - 12:30 PM

                                                                      • Room: Texas AB, Leadership Hall
                                                                      Most companies and schools follow this formula: if you work harder, you will be more successful, and then you will be happy. This formula is scientifically backward. A decade of research shows that training your brain to be positive at work first actually fuels greater success second. In fact, 75% of our job success is predicted not by intelligence, but by your optimism, social support network and the ability to manage energy and stress in a positive way. By researching top performers at Harvard, the world’s largest banks, and Fortune 500 companies, Shawn Achor discovered patterns that create a happiness advantage for positive outliers — the highest performers at the company. Based on his book, The Happiness Advantage (September 2010 from Random House), Shawn explains what positive psychology is, how much we can change, and practical applications for reaping the Happiness Advantage in the midst of change and challenge.Read More
                                                                      Speaker(s)
                                                                      Keynote Speaker
                                                                      Shawn Achor
                                                                      Category:

                                                                        Tuesday, October 09, 12:30 PM - 2:30 PM

                                                                        • Room: The Home Care and Hospice Expo, Lower Level
                                                                        Category:

                                                                          Tuesday, October 09, 2:30 PM - 3:30 PM

                                                                          • Room: Texas C
                                                                          • Session Number: 701
                                                                          Strategic partnerships can provide local home care agencies with modern technology that handles their operations and recruiting, enabling them to focus on growing their business. Using Honor’s Care Network model as a case study, this session will address how tech-based partnerships can help agencies and care professionals improve quality care.
                                                                          Speaker(s)
                                                                          Faculty
                                                                          Laurie Miller BBA
                                                                          President
                                                                          Apple Care and Companion
                                                                          Faculty
                                                                          Nita Sommers MBA
                                                                          President
                                                                          Honor
                                                                          Category:
                                                                          Handout(s)
                                                                          • Technology
                                                                          • Room: Texas 1-3
                                                                          • Session Number: 702
                                                                          This session will describe how compensation can align employee motivation with agency drivers using tools to monitor performance. Employee relations issues, benefits, and risks associated with various compensation models will be discussed to help agencies evaluate the best model for their own culture and organization.
                                                                          Speaker(s)
                                                                          Faculty
                                                                          Karen Vance OTR
                                                                          Senior Managing Consultant
                                                                          BKD LLP
                                                                          Faculty
                                                                          Liz Zink-Pearson BA, JD
                                                                          Attorney
                                                                          Pearson & Bernard PSC
                                                                          Category:
                                                                          Handout(s)
                                                                          • Compensation and labor relation issues
                                                                          • Room: Austin 4-6
                                                                          • Session Number: 703
                                                                          Join the presenters for an overview of their experiences and challenges as a home infusion patient from their perspectives. This engaging presentation will be followed by an overview of a newly designed, collaborative, patient education catheter maintenance tool for home infusion. The tool is being developed together with the Intravenous Nurses Society, Association for Vascular Access, Oley Foundation, Elevate Home, and the National Association for Home Care & Hospice.
                                                                          Speaker(s)
                                                                          Faculty
                                                                          Jennifer Charron RN, MSN, MBA, CNE, VA-BC
                                                                          VP Clinical Services
                                                                          National Home Infusion Association
                                                                          Category:
                                                                          Handout(s)
                                                                            • Room: Grapevine A
                                                                            • Session Number: 704
                                                                            This session will review and explain CMS's intent on the use of the ADR process and the step to use in reclaiming the withheld payments. A written step by step process will be provided as a hand out. We will discuss the primary causes of continued ADRs and the education and training that will be needed to prevent them in the future.
                                                                            Speaker(s)
                                                                            Faculty
                                                                            Ms  Shelly Barrett MBA, BSN, RN, ET, CWCN, LMT
                                                                            Senior Consultant
                                                                            Kenyon Homecare Consulting and Community Health Professionals
                                                                            Faculty
                                                                            Ms  Virginia Kenyon RN, MN
                                                                            Principal
                                                                            Kenyon HomeCare Consulting
                                                                            Category:
                                                                            Handout(s)
                                                                            • Episode management
                                                                            • Room: Texas 4-6
                                                                            • Session Number: 705
                                                                            With demand for clinicians increasing and MCR new Cost Per Beneficiary measure, speakers will provide different ways to best utilize home care staff and improve quality. They will discuss technology as a tool to provide data for clinicians to perform visits at the “right” time based on patient data and as a tool to provide virtual visits/education.
                                                                            Speaker(s)
                                                                            Faculty
                                                                            Jenni (Blendu) Gudapati
                                                                            Sr Director National Accounts
                                                                            Health Recovery Solutions
                                                                            Faculty
                                                                            Sue Payne BSN, MBA
                                                                            Vice President & Chief Clinical Officer
                                                                            Corridor
                                                                            Category:
                                                                            Handout(s)
                                                                            • Evidence-based practices for reducing unscheduled visits and improving outcomes
                                                                            • Room: Grapevine 4-6
                                                                            • Session Number: 706
                                                                            This session will simplify and tell a meaningful story that you can take back to your agency. As hospice quality reporting becomes more complex with quality and compliance stakes rising, it’s critical that your organization has coordinated efforts to support your clinicians, and their understanding of reported measures.
                                                                            Speaker(s)
                                                                            Faculty
                                                                            Rhonda Oakes RN,CHPN
                                                                            Regulatory Analyst
                                                                            Change Healthcare
                                                                            Category:
                                                                            Handout(s)
                                                                            • Finance and operations/clinical working together for management: Clinicians’ understanding of measur
                                                                            • Room: Texas D
                                                                            • Session Number: 707
                                                                            Come one, come all and meet your Home Health and Hospice Medicare consultants from National Government Services (MAC Jurisdiction 6 and Jurisdiction K), for a live interactive session. Staying informed of changing Medicare regulations can help your agency avoid costly Medicare mistakes. During this session, our consultants will provide Medicare updates on the latest regulatory and compliance changes. National Government Services offers several free tools for providers that will assist your agency in keeping current with Medicare regulations. Have you checked out the free computer-based training in Medicare University? We will take a quick virtual tour of all that NGS has to offer and get you up to date with Medicare. Read More
                                                                            Speaker(s)
                                                                            Faculty
                                                                            Corrinne Ball RN, CPC, CAC, CACO
                                                                            Provider Outreach & Education Consultant
                                                                            National Government Services
                                                                            Faculty
                                                                            Lauri Domingo RN
                                                                            Medicare Home Health Clinicial Consultant
                                                                            National Government Services , Inc.
                                                                            Category:
                                                                            Handout(s)
                                                                              • Room: Grapevine 1-3
                                                                              • Session Number: 708
                                                                              This presentation will provide an overview of national trends in community-based palliative care reimbursement and value-based payment models. We will discuss lessons learned from organizations that successfully designed and operate palliative care programs along with hospice and/or home care services. Practical steps for designing and sustaining these programs will be provided in this evolving payment environment.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Liz Fowler MPH
                                                                              President and CEO
                                                                              Bluegrass Care Navigators
                                                                              Faculty
                                                                              Tom Gualtieri-Reed MBA
                                                                              Healthcare Consultant
                                                                              Spragens & Associates, LLC
                                                                              Faculty
                                                                              Ms  Toni Messler BS
                                                                              Senior Vice President of Finance and Operations
                                                                              Transitions LifeCare
                                                                              Category:
                                                                              Handout(s)
                                                                              • Palliative care: evidence based - reimbursement
                                                                              • Room: Dallas 5-7
                                                                              • Session Number: 709
                                                                              This presentation will describe VNSNY's journey to Value-Based Care and their experience with APMs. Our successful tactics to support Value Based Care relationships will be discussed. VNSNY's future business strategy regarding alternative payment models will be presented as well as a discussion of the development of payer and provider relationships through care model and technology innovation.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Rose Madden-Baer DNP, APRN
                                                                              SVP Population Health and Clin Support
                                                                              Visiting Nurse Service of New York
                                                                              Category:
                                                                              Handout(s)
                                                                              • Payment models in home health and hospice: Alternative home care models
                                                                              • Room: Grapevine B
                                                                              • Session Number: 710
                                                                              A whirlwind tour for developing a strong company culture, successful leaders and a highly motivated team. In this healthcare market place, talent is what matters most. Top talent want to work for organizations that have amazing cultures and want to develop themselves professionally. They also want to be a part of a highly motivated team. Learn the three things you need to outshine your competition and retain your staff!
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Eric Scharber BA
                                                                              Principal
                                                                              Simione Healthcare Consultants, LLC
                                                                              Category:
                                                                              Handout(s)
                                                                              • Retention and mentorship

                                                                              Tuesday, October 09, 3:45 PM - 4:45 PM

                                                                              • Room: Texas C
                                                                              • Session Number: 801
                                                                              Description change to:  New Cops are challenging to home health agencies as we have seen since Jan.  we will discuss strategies and tips to prepare for your surveys.  We will go over key deficiencies seen under new CoPs, as well as discuss how the State and AO’s are interpreting and citing the regulations.  This session will put you on the right track and make you less vulnerable to condition level deficiencies or worse!
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Sharon Litwin RN, BSHS, MHA, HCS-D
                                                                              Senior Managing Partner
                                                                              5 Star Consultants, LLC
                                                                              Category:
                                                                              Handout(s)
                                                                              • CoPs and how they’re being surveyed by CHAP, JCAHO, and ACHC
                                                                              • Room: Texas 1-3
                                                                              • Session Number: 802
                                                                              CMS issued the Final Home Health Conditions of Participation (HHCoPs) which went into effect on January 13, 2018.  These HHCoPs contain the first major revision of several areas since 1989.  The rule expands standards for patient rights, care planning and care coordination and creates 2 new requirements -- one for a quality assessment and performance improvement program (QAPI) and another for an infection control program. Join Mary Carr to review and gain an understanding of the important sections of CMS’s Interpretive Guidelines for these new updated regulations that will equip agency staff with tools necessary to help ensure compliance.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Corrinne Epton MA, MHA, CHC
                                                                              Regulatory Consultant
                                                                              Relias
                                                                              Faculty
                                                                              Mary Carr RN, MPH
                                                                              Vice President, Regulatory Affairs
                                                                              National Association for Home Care & Hospice
                                                                              Category:
                                                                              Handout(s)
                                                                              • Home Health Agencies
                                                                              • Room: Texas D
                                                                              • Session Number: 803
                                                                              Our speaker brings real life to QAPI for agency leaders to use in a variety of ways operationally. We will focus on compliance, reporting, and change management to provide better patient and family outcomes.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Zaundra Ellis BS
                                                                              Hospice Product Manager
                                                                              Axxess
                                                                              Category:
                                                                              Handout(s)
                                                                              • Hospice evidence-based: QAPI
                                                                              • Room: Texas 4-6
                                                                              • Session Number: 805
                                                                              A well-done succession planning process will increase the likelihood that your organization will emerge from transition with a leadership team that preserves the best of the culture that has made you successful, while strategically adapting to the changes the new healthcare world requires.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Susan Servais BS
                                                                              Sr Vice President
                                                                              ZurickDavis
                                                                              Category:
                                                                              Handout(s)
                                                                              • Talent acquisition, onboarding, precepting, and retention
                                                                              • Room: Grapevine A
                                                                              • Session Number: 807
                                                                              Join National Government Services, Inc to learn about the Targeted Probe and Educate (TPE) and how to respond to an Additional Development Request (ADR) to support payment of your home health and hospice claims. We will discuss the history of our medical review processes and the phases of TPE so you are prepared in the event you are subject to this review. This session will also provide general tools and tips for responding to an ADR completely and accurately and will provide resources to assist you in navigating a medical review audit.
                                                                              Speaker(s)
                                                                              Faculty
                                                                              Corrinne Ball RN, CPC, CAC, CACO
                                                                              Provider Outreach & Education Consultant
                                                                              National Government Services
                                                                              Faculty
                                                                              Lauri Domingo RN
                                                                              Medicare Home Health Clinicial Consultant
                                                                              National Government Services , Inc.
                                                                              Category:
                                                                              Handout(s)
                                                                                • Room: Dallas 5-7
                                                                                • Session Number: 808
                                                                                For over 20 years, the annual Home Health Financial Managers Association (HHFMA) Open Forum, a highly popular and interactive session, has brought the expert HHFMA Board and Workgroup together with conference attendees who have interest in home care and hospice financial and management issues. This session is intended to provide an opportunity for attendees to exchange ideas, concerns, and solutions on everyday matters through the combined talents and expertise of the forum participants. Come prepared with your list of questions and insights or just open ears to learn. *No CEs will be awarded for this session.
                                                                                Speaker(s)
                                                                                Faculty
                                                                                William (Bill) Dombi Esq.
                                                                                President
                                                                                National Association for Home Care & Hospice
                                                                                Category:

                                                                                  Tuesday, October 09, 7:00 PM - 10:00 PM

                                                                                  • Room: Glass Cactus (exit the hotel foyer)
                                                                                  Category:
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