NAHC President Bill Dombi will present his signature State of the Industry address, discussing the big issues impacting home care and hospice now and in the future, and what NAHC is doing to fight for your patients, employees, and agency. Bill will address expanded and improved member service and value through advocacy, education, and support. This is an in-depth and specialized expert briefing from a D.C. insider you cannot get anywhere else.

• Education

Our work revolves around meeting the health care and human-care needs of people, over time, where they live. The vibrant and important discussion of value-based health care delivery is hollow if we do not look at the stark disparities between the social and economic conditions impacting the people we serve and the predictable impact to their health outcomes when not addressed. Gaining steam with respect to needed attention, Social Determinants of Health (SDoH) are finally being recognized by payers and providers as key to unlocking more equitable and more effective ‘whole human care’. The full continuum of healthcare at home has a future role to play in gathering, understanding and acting on the new predictive analytic, SDoH data. This session will engage, educate and motivate providers of care at home in using SDoH to better create health equity through our actions, building a stronger network of whole-human-care. This session is sponsored by Wellsky Read More

• Education

Hospice programs are challenged to attain operational efficiency while performing within their budget AND still meeting or exceeding quality standards. There are so many benchmarks from the Medicare publicly reported data, the PEPPER report, and industry specific operational benchmarks from a variety of sources. This session looks at operational indicators, compares your hospice to your state data, your regional data, and hospices with good financial performance. Hospices use this information with their quality reporting to improve operational efficiency while providing quality care. You will hear from a hospice program who actively uses this data to achieve their goals and learn how you can create such indicators to improve your hospice's performance. This session is sponsored by MAC LegacyRead More

• Education

Organizations have the greatest opportunity for success when various parts of the company are working cohesively towards a common goal. This is especially true for operations and finance within a home health agency or hospice agency. While individuals in these roles often approach their day-to-day work from a different perspective, there is a lot of room for communication, collaboration, and coordination to provide the highest level of care and optimal organizational results. Data can become the common language spoken across departments that allows your team to reach their strategic goals. We will provide recommendations for the most valuable and critical metrics, effective approaches to analyze the data, and strategies for communicating the role each department and individual plays in driving the data and the results. Agencies will learn how to build a data-driven culture that promotes accountability and teamwork, which can help leaders work together to drive agency success. This session is sponsored by WellskyRead More

• Education