Era of Human Capital: Become a People-focused Employer

  • Room: 120/121
  • Session Number: 102
Sunday, October 23, 2022: 2:50 PM - 3:50 PM


Brent Korte MHA
Frontpoint Healthcare
Eric Scharber
Managing Principal


Home Health, Hospice, and Home Care are about helping people helping people. We have been focused on improving lives of patients and families since the industry's inception. The pandemic changed the Home Care/Hospice industry in many ways. Home Care now sits in the front row of the healthcare continuum. We not only compete for referrals but must compete for talented clinicians to support the abundance of patients who need our services. This presentation will combine market data, hiring trends, and retention statistics with tangible tactics and real-life examples of how leading agencies are winning the competition for people. Led by two industry-leaders on human capital from both the consultant and provider points of view, Eric Scharber is a national expert on recruitment, retention, and staffing trends in Home Care; Brent Korte has deployed innovative tactics for one of the largest providers in the US for years, resulting in some of the lowest turnover rates in Home Care.



Course Level: Intermediate; 1.2 Accounting CPEs (NASBA/PHR) 1 Nursing CNEs contact hours

Learning Outcomes

1. Provide a strategy for retaining your staff for years, not months.
2. Build tactics truly include your clinicians and support staff in the long- term vision of your
organization, leading to a richer employee experience, better care, and a stronger bottom-line.
3. Hear a provocative conversation between a consultant and a provider on how to actually build your
organization to focus on people, not just talk about it.