Empowering Clinical Managers Through Coaching Analytics

Tuesday, October 25, 2022: 2:30 PM - 3:30 PM

---

Description

This presentation covers outlines an approach to using analytics and key metrics as a method for coaching and motivating clinical staff to improve key metrics tied to HHVBP. Typically, it is difficult to help clinicians understand the importance of key organizational metrics, however through a unique approach of using metrics to tell stories and as a tool for clinical coaching, organizations are able to improve their performance, while improving their staff’s communication, productivity, and satisfaction. Home health and hospice leaders will be able to bring back new strategies to engage and support their clinical managers and field staff through the use on analytic coaching. Leaders will be able to better understand how they can empower their clinical managers so they can more effectively communicate, coach, and manage field staff to increase team engagement and improve organizational VBP metrics.

---

Topic(s)

• 
  Home Health Value-Based Purchasing (HHVBP)

---

Methodology

Course Level: Intermediate; 1.2 Accounting CPEs (NASBA/BMO) 1 Nursing CNEs contact hours

---

Learning Outcomes

1. Apply specific methods to improve coaching for clinical staff through the use of analytics. These
methods will empower clinical managers to improve performance as well as satisfaction across their
clinical team.
2. Identify how combining employee coaching and analytics can help elevate key organizational metrics
while continuing to keep the caregiver and patient in primary focus.
3. Develop a strategy that motivates and aligns clinical team members with organizational goals. This
strategy will enable all managers and leaders throughout the organization to improve alignment and
performance across field team members. The strategy empowers managers to improve VBP or other
key organizational metrics.

---

Handout(s)

• AM22-703