Saturday, October 22, 8:00 AM - 5:00 PM

H3IT: International Conference on Home Healthcare, Hospice, and Information Technology
  • Room: Landmark 1/2/3 in the Marriott Grand
  • Session Number: 950
H3IT 2022 is an annual international conference for all stakeholders interested in innovative approaches to home healthcare, hospice, and information technology. Building upon the success of the first seven years, the conference provides an authoritative forum where evidence-based findings, information, and tools are communicated to achieve better health outcomes, quality of care, utilization of and access to care, and reduced care costs in home and hospice care settings. H3IT's interdisciplinary and applied elements make the conference highly relevant to the patients, providers, payers, vendors, and governments. Learn more about the program at H3IT.org. Breakfast and lunch are included. No CEs are offered for the pre-conference.Read More
  • Pre-Conference

Saturday, October 22, 4:00 PM - 7:00 PM

Registration Hours
  • Room: Registration / Convention Center
Registration is open on the first floor of the Convention Center.
  • Registration Hours

Sunday, October 23, 7:30 AM - 6:30 PM

Registration Hours
  • Room: Registration / Convention Center
Registration is open on the first floor of the Convention Center.
  • Registration Hours

Sunday, October 23, 8:00 AM - 12:00 PM

Combat Anxiety at Work Utilizing Leadership with Gratitude
  • Room: 263/264
  • Session Number: 951
Even before the pandemic of 2020, anxiety was crippling the performance of workers—especially young employees. Through research Chester Elton learned how a few vital leadership skills—when done right—can boost employee engagement and reduce turnover. He shares the fascinating science behind why so many managers resist something so seemingly simple as gratitude and offers 8 tactics for managers to help their employees build resilience. Each attendee will receive a copy of two of Chester’s books: Anxiety at Work: Eight Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done and Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results written with Adrian Bostick.  Breakfast is included and starts at 8am; the session will start at 9am.Read More
Speaker(s)
Faculty
Chester Elton
Partner and Founder
The Culture Works
  • Pre-Conference

Sunday, October 23, 8:00 AM - 5:00 PM

Reverence Cafe
  • Room: Reverence Cafe, 1st Floor
Reverence Cafe, sponsored by Reverence Care, is your go-to spot for an espresso, flavored coffee, or a hot cup of Joe to power through the day.
  • Meals/Receptions

Sunday, October 23, 1:00 PM - 2:40 PM

Opening General Session: The 2022 Legislative, Regulatory, and Legal Update
  • Room: Hall 3
  • Session Number: 900
CLICK HERE TO VIEW SESSION RECORDING. Join NAHC President Bill Dombi and the NAHC policy team for the 2022 Legislative, Regulatory, and Legal Update, by far the most in-depth and insightful policy briefing in the industry. NAHC is highly engaged in advocacy to prevent crippling Medicare payment cuts to home health providers, extend telehealth flexibilities, expand access to home care, stop efforts to reduce the hospice aggregate cap, and many other issues vital to the providing quality care in the home. If there is a new law, regulation, or legal opinion that affects home care and hospice, Dombi and the NAHC team will explain what it means for your business and what NAHC is doing to defend your agency, your workforce, and your patients. We’ll also provide a detailed update on NAHC 2.0, the process of turning NAHC into a stronger trade association and a more effective advocate for home care and hospice. You will learn more about what NAHC is doing for its members and for the millions of patients and caregivers who depend on home care and hospice for their livelihood, health, and well-being.Read More
Sponsored byMedalogix
  • General Session

Sunday, October 23, 2:30 PM - 5:00 PM

Grab & Go Marketplace
  • Room: Marketplace, 2nd Floor
Stop by the Grab & Go Marketplace for a quick snack or to grab a drink. There are plenty of options to help you keep your energy level up! Sponsored by Red Road Health Solutions, Genesis, and Synzi/AMN Healthcare.
  • Meals/Receptions

Sunday, October 23, 2:50 PM - 3:50 PM

Key to Success in a Post-COVID, PDGM, HHVBP World: Referral Management & Forecasting
  • Room: 122/123
  • Session Number: 101
CLICK HERE TO VIEW SESSION RECORDING. Could the world of home health get any more challenging? With a reimbursement system dependent on data collection the affect of the recent global pandemic will be felt for years to come, impacting benchmarks and trends in care practices. Couple the pandemic after effects with the advent of the Home Health Value Based Purchasing system national rollout and ongoing refinements to the Patient Driven Groupings Model structure and the next few years for home health will require some adjusting; operationally and fiscally. What's the best plan of action to take for agencies seeking to exceed expectations in this new healthcare world? Taking a closer look at where it all begins - the referral. Rediscover how to examine a referral for level of care appropriateness to truly manage care practices and forecast the care path for each individual patient to achieve optimal outcomes and financial success.Read More
Speaker(s)
Faculty
Brian Lebanion MBA, CPC, RNC, HCS-O, HCS-D
Healthcare Consulting Manager
Wipfli
Category:
Handout(s)
Sponsored byInovalon
  • Education
Era of Human Capital: Become a People-focused Employer
  • Room: 120/121
  • Session Number: 102
CLICK HERE TO VIEW SESSION RECORDING. Home Health, Hospice, and Home Care are about helping people helping people. We have been focused on improving lives of patients and families since the industry's inception. The pandemic changed the Home Care/Hospice industry in many ways. Home Care now sits in the front row of the healthcare continuum. We not only compete for referrals but must compete for talented clinicians to support the abundance of patients who need our services. This presentation will combine market data, hiring trends, and retention statistics with tangible tactics and real-life examples of how leading agencies are winning the competition for people. Led by two industry-leaders on human capital from both the consultant and provider points of view, Eric Scharber is a national expert on recruitment, retention, and staffing trends in Home Care; Brent Korte has deployed innovative tactics for one of the largest providers in the US for years, resulting in some of the lowest turnover rates in Home Care.Read More
Speaker(s)
Faculty
Brent Korte MHA
CEO
Frontpoint Healthcare
Faculty
Eric Scharber
Managing Principal
SimiTree
Category:
Handout(s)
  • Education
Create Culture Focused on Zero Harm: Empower Frontline Staff to Rapidly "See, Solve, and Share"
  • Room: 126/127
  • Session Number: 103
CLICK HERE TO VIEW SESSION RECORDING. Home-based care providers have been challenged to employ lean principles and create a staff-driven culture because of a dispersed care settings and a remote workforce. For one Home Health, Hospice, and Home Infusion program, a quality and organizational culture system built on a commitment to zero harm model is helping them reduce all harms and simultaneously increase staff retention. The fundamental goal of their model called Commit to Zero Harm is real-time problem solving to manage risk of harm to patients, their loved ones, and each other. Components of the program include 15-minute tiered huddles, escalation pathways, intense leadership engagement, and shared learnings. This agency is now seeing significant improvements in key safety and performance metrics. Some areas of improvement include increased retention rates up to fifty percent, more timely patient access to care, and other safety performance outcomes.Read More
Speaker(s)
Faculty
Janet Burgess RN, BSN, CENP
Director of Patient Care Services Home Health
Duke HomeCare & Hospice: Duke University Health System
Faculty
Lisa Tuttle RN, CHPN, NE-BC, BS, MSN
Associate Chief Nursing Officer and Senior Director of Clinical Operations
Duke HomeCare & Hospice: Duke University Health System
Faculty
Mike Radtke MS
Consultant/Educator/Trainer
ValueCapture
Category:
Handout(s)
  • Education
Playbook for Creating a Sustainable M&A Operating Model to Deliver Results
  • Room: 130
  • Session Number: 104
CLICK HERE TO VIEW SESSION RECORDING. This interactive session unbundles and clarifies the M&A process in a way that is simple, efficient and scalable for transforming a growing home care provider into an optimized serial acquirer. A home care company pursuing an inorganic growth strategy must evolve from being only an agency providing home care services into an organization that acquires, integrates, and optimizes other agencies into its company’s operations. This session will give you the insights, framework, approach and tools to implement your optimized M&A Operating Model and realize greater value whether you are a founder with a one-time sell-side transaction or an acquirer completing a volume of add-ons.Read More
Speaker(s)
Faculty
Angelo Spinola Esq.
Shareholder, Practice Co-Chair
Polsinelli PC, Polsinelli LLP
Faculty
Cullin Hughes JD
Shareholder
Polsinelli PC, Polsinelli LLP
Faculty
Larissa Kruzel PMP
Director Of Business Operations
Polsinelli PC, Polsinelli LLP
Faculty
Taylor Maun JD
Associate
Polsinelli PC, Polsinelli LLP
Category:
Handout(s)
  • Education
Positive Impact In-home Diagnostic Services for Patients, Providers, and Payers
  • Room: 263/264
  • Session Number: 105
CLICK HERE TO VIEW SESSION RECORDING. While portable imaging diagnostics are not new in 2022, there has been an increase in their utilization for patients who choose to receive their health care, wherever they call home. This session will provide a general overview of the types of imaging exams able to be performed safely in a patient's home, with updates on the newest equipment and technologies being used in 2022. Real use-case studies will be reviewed and tied to how such diagnostic services may positively impact clinical care coordination, clinical outcomes, quality measures, and patient satisfaction. Learn how incorporating such a partnership can prevent an avoidable acute transfer or a hospital readmission, while reducing overall health care costs.Read More
Speaker(s)
Faculty
Anurag Gupta MD, MBA, MMSc
CEO
Tembo Health
Faculty
Lorelei Schmidt MT, ASCP, IP-BC
Vice President
TridentCare At Home
Faculty
Reono Bertagnolli MD
Medical Director
TridentCare At Home
Category:
Handout(s)
Sponsored byCalian
  • Education
Therapy and HHVBP: Impact of Improvement and Stabilization
  • Room: 261/62/65/66
  • Session Number: 106
CLICK HERE TO VIEW SESSION RECORDING. Home health outcome measured have historically focused on the ability of agencies to demonstrate improvement as seen in the scores that are publicly accessible and the related stars ratings. Although there is a shift to some composite measures in the value based purchasing model, agencies continue to see improvement as a “positive” outcome and stabilization or decline as “negative”. Discussion of the model in the final rule for 2022 highlighted the importance of both maintenance therapy and nursing management and evaluation - two areas that make agencies nervous and leading to both components of the home health benefit being underutilized. This session will connect the stabilization approach to care to positive patient outcomes as home health value based purchasing continues to expand.Read More
Speaker(s)
Faculty
Cindy Krafft PT, MS, HCS-0
Owner/Founder
K&K Health Care Solutions
Faculty
Sherry Teague MSESS
Owner
K&K Health Care Solutions
Category:
Handout(s)
  • Education
The New World of Hospice Survey Enforcement in 2022: Be Prepared!
  • Room: 260/267
  • Session Number: 107
CLICK HERE TO VIEW SESSION RECORDING. With the new CMS hospice survey changes which includes enforcement remedies and increased regulatory scrutiny on the hospice survey process, the importance of a robust, ongoing survey readiness program cannot be overstated. Hospice leaders need to understand more than ever the importance of key survey readiness priorities to avoid CMS survey enforcement remedies and ensure regulatory compliance. This interactive program focuses on changes to the survey process with hospice survey reform as well as top survey issues and regulatory challenges faced by hospices during the COVID-19 pandemic that will shape surveys for years to come. Specific strategies hospice leaders can implement to demonstrate hospice-wide compliance will be discussed.Read More
Category:
Handout(s)
Sponsored byNational HME
  • Education
OASIS E - EEEExciting New Assessment for Home Health
  • Room: 274
  • Session Number: 108
CLICK HERE TO VIEW SESSION RECORDING. One of the biggest OASIS changes we have had is coming soon to your agency! Start introducing the importance of OASIS E, and how it is essential to understand the changes and how it will impact value-based purchasing. Prepare your clinicians in the new behavioral health screening tools, transfer of health information, among many more things! Join us in this interactive session to understand what needs to happen sooner than later at your agency.
Speaker(s)
Faculty
J'non Griffin MHA, HCS-D, COS-C, HCS-H, HCS-C
Principal/SVP Coding Department
SimiTree
Category:
Handout(s)
  • Education
Hospice Audits and Investigations: Current Landscape, Preparedness, and Defense
  • Room: 275
  • Session Number: 109
CLICK HERE TO VIEW SESSION RECORDING. In this session, we will begin with an overview of the various types of audits and initiatives targeting hospices, following the progression from least intensive (e.g., ADRs) to most intense (False Claims Act). We will cover current types of audit denials, leading to a discussion of how to reduce your organization's risks during an audit. Specifically, this will include how to elevate internal audit and reimbursement to the forefront of compliance. We will finish with an overview of what a government investigation entails, including tips for reducing your company's expense and exposure in advance.
Speaker(s)
Faculty
Jason Bring JD
Healthcare Attorney
Arnall Golden Gregory, LLP
Category:
Handout(s)
  • Education
Power Positioning: Personal Care and Population Health
  • Room: 276
  • Session Number: 110
CLICK HERE TO VIEW SESSION RECORDING. Personal care agencies hold a unique opportunity to add value to providers and payers managing healthcare lives over time. Medicare Advantage programs, Accountable Care Organizations, and Managed Medicaid programs are finally beginning to recognize the cost savings achieved when their membership’s health-related social and functional needs are met. Now is the time for personal care providers to reposition their services and embrace innovation to better connect clients to the support they need. By blending practical services with smart use of technology, personal care agencies can improve outcomes and lower the cost of care, taking a more strategic position within the broader payer/provider network. This value proposition will be described, allowing attendees to expand their view of the power of private duty in today's market.Read More
Speaker(s)
Faculty
Christina Sommerfield
VP of Company Offices
Griswold Home Care
Faculty
Christobel Selecky MA
Board Director
Griswold Home Care
Faculty
Kim Campbell MA, MHP
Manager of EDI Operations
Palmetto GBA
Faculty
Mike Slupecki MSA, MBA
Chief Executive Officer
Griswold Home Care
Category:
Handout(s)
  • Education

Sunday, October 23, 4:00 PM - 5:00 PM

Is My Revenue Right? Uncovering Revenue, Receivables, and Cash Flow Issues in Revenue Cycle
  • Room: 122/123
  • Session Number: 201
CLICK HERE TO VIEW SESSION RECORDING. Assessing home health revenue accuracy is complicated. Varied payment models between Medicare, MA and other fee-for-service or value-based payers can make it difficult to answer questions, such as: “Is my revenue right?,” “Why are my receivables so high?,” and “Where is my cash?” It can often be difficult to make sense of changes in revenues, receivables, and cash flow when patient census and utilization do not seem to vary. This session will provide attendees with strategies for assessing how to identify subtle changes in operations that can have big impacts on revenue performance and cash flow, such as changes in coding practices, shifting volumes between PDGM and fee-for-service payers, and delays in order management. This session will also explore how varied or limited use of EMR systems can contribute to growing receivables or financial reporting inaccuracies. Attendees will be provided insights on how to analyze and improve revenue cycle performance and reporting.Read More
Speaker(s)
Faculty
M. Aaron Little CPA
Managing Director
FORVIS
Faculty
Nanette Minton RN, HCS-D, HCS-H
Senior Clinical Coding Manager
MAC Legacy
Category:
Handout(s)
Sponsored byInovalon
  • Education
Homecare Workers Say You’re Missing the Mark on Recruitment & Retention: What to Do About It
  • Room: 120/121
  • Session Number: 202
CLICK HERE TO VIEW SESSION RECORDING. Leveraging two decades of research and three decades of operational experience, the presenters will share the latest data, insights and best practices attendees can use today to attract and retain employees. Brand-new research results will be exclusively shared with attendees, and attendees will have exclusive access to tools after the conference to help them plan and chart progress.
Speaker(s)
Faculty
Marcylle Combs MS, RN, BS, CHCE
Owner & President
MAC Legacy
Faculty
Stephanie Johnston MBA
President and Chief Executive Officer
Transcend Strategy Group
Category:
Handout(s)
  • Education
Leading Through CY23 Changes: Transition to OASIS E and HHVBP Expansion
  • Room: 126/127
  • Session Number: 203
CLICK HERE TO VIEW SESSION RECORDING. Join the presenters as they provide recommendations to leadership about how best to prepare their organization for transition to OASIS E and national expansion of HHVBP. Presenters will provide guidance on when and how to prepare clinicians for these changes to ensure a smooth transition. Clinicians need to understand the high level 'why' behind the new OASIS E items and HHVBP. The presentation will guide leaders on training timelines and approaches.
Speaker(s)
Faculty
Chris Attaya MBA
Vice President, Product Strategy
Strategic Healthcare Programs
Faculty
Sue Payne MBA, RN, CHCE
Home Care Strategies Advisor
Corridor Group
Category:
Handout(s)
  • Education
Legal Challenges to Statistical Sampling and Extrapolated Overpayments
  • Room: 130
  • Session Number: 204
CONFERENCE RECORDING NOT AVAILABLE. This presentation will be an advanced session on the evolving legal challenges that can be asserted against OIG, CMS, and commercial payor statistical sampling processes and extrapolated overpayments. Attendees will learn the bodies of law and specific challenges that are increasing successful in invalidating improper and abusive sampling and extrapolation process used by auditors. Attendees will learn how to identify key issues and prepare to assert such challenges in the various appeals processes. Attendees will also learn techniques of how to properly apply sampling and extrapolation for internal reviews and self-auditing.
Speaker(s)
Faculty
Stephen Bittinger JD
Health Care Audit and Integrity Partner
K&;L Gates, LLP
Category:
Handout(s)
  • Education
Cutting the Cord: Inside a Top-10 Home Health and Hospice Organization's Leveraging Technology to Develop its Own Call Center
  • Room: 263/264
  • Session Number: 205
CLICK HERE TO VIEW SESSION RECORDING. You will feel like you are in an internal meeting. One of the country's Top-10 HHH (Home-Health and Hospice) providers will share how they partnered to develop their own call center. This is not your father or mother's call center. This is a highly sophisticated operation akin to that used by the largest companies in the world. It customizes operations for regions, business types (e.g. Hospice or Home-Health), and for unique geographies and populations. Hospice leadership will share their ideology for the project, their partnership requirements, their workflow processes, their challenges and quick-wins, and, ultimately, their ROI and vision for future implementation. Listen to a moderated panel of the client's administrative, IT, and Quality execs and save plenty of time for you to ask and have your burning (and burnout) questions answered.Read More
Speaker(s)
Faculty
Angie Nanda
Amedisys
Faculty
Kevin Childs
Co-Founder, Practice Leader
CareXM
Faculty
Laurie Nelson BSN, RN
Director of Clinical Services
CareXM
Faculty
Mike Chelette RN, BSN, ASN
AVP
Amedisys
Category:
Handout(s)
Sponsored byCalian
  • Education
National Personal Care Workforce Data Study
  • Room: 261/62/65/66
  • Session Number: 206
CONFERENCE RECORDING NOT AVAILABLE. Join us for the unveiling of a new data study, conducted by NAHC and MissionCare Collective. In partnership with one of the world’s largest data companies, we’ve evaluated 65K+ personal care workers across more than 90 data sources. The analysis includes identification of seven personas of today’s worker and key motivations and drivers to recruit, engage, and retain caregiver talent. All attendees will receive a copy of the full report.
Speaker(s)
Faculty
Brandi Kurtyka
CEO
MissionCare Collective
Category:
Handout(s)
  • Education
New Data on Employee Experience, Health, and Wellbeing
  • Room: 260/267
  • Session Number: 207
CLICK HERE TO VIEW SESSION RECORDING. Now more than ever, creating a positive employee experience must be a priority. It makes sense for so many reasons, happy employees are more productive, have less absenteeism, contribute more ideas, are safer, have less turnover, provide more inside recruitment, and contribute to better patient outcomes. Additionally, they are happier in their personal lives. It makes total sense from a business perspective to make sure we take care of our own. Holistic Employee Experience (HEX) takes into consideration the wellbeing, health, voice and background of each individual. During these incredibly difficult years, we have found ways to use this challenging time to step up and show our employees we know they are our top priority. Our enhanced approach to employee health, wellbeing, recognition, equity and inclusion has proven to be successful as measured through our metrics and surveys. We are well on our way to being the gold standard within our field.Read More
Speaker(s)
Faculty
Bettyanne Rosa MS, SPHR, SHRM-SCP
Chief Human Resources Officer
VNA Health Group
Faculty
Lisa Zwerdling MSN, RN-BC-HEX
Chief Employee Experience Officer
VNA Health Group
Faculty
Susan Giglia MSN, RN
Director of Employee Health, Clinical Education and Infection Control
VNA Health Group
Category:
Handout(s)
Sponsored byNational HME
  • Education
Mission-Critical to Revenue: The Value of Legislative and Regulatory Advocacy and Engagement
  • Room: 274
  • Session Number: 208
CLICK HERE TO VIEW SESSION RECORDING. It’s a fact -- industries and organizations who approach advocacy in a disciplined way, succeed. With so much money on the table, why doesn’t every home-based provider prioritize advocacy as a critical business function? The cost of advocacy and engagement in terms of time and resources are minimal, yet the benefits and value of government and regulatory engagement is huge. Home-based care has emerged as an essential and central component of future care delivery models and a critical partner for hospitals, physicians and payers. Our industry performance and results now offer new opportunities for home health, hospice growth and relevance. The way we advocate, engage and lead as an industry presents a great opportunity to move forward. Every voice is needed to advance the industry and secure your organization’s future.Read More
Speaker(s)
Faculty
David Totaro MBA
Chief Government Affairs Officer
BAYADA Home Health Care
Faculty
Deborah Hoyt
Senior Vice President of Public Policy
Axxess
Category:
Handout(s)
  • Education
Is Your Board a Source of Frustration? Tips for Engagement and High Impact
  • Room: 275
  • Session Number: 209
CLICK HERE TO VIEW SESSION RECORDING. Many Chief Executives are frustrated by a lack of engagement by their board including spotty attendance, difficulty recruiting for the board, and a general lack of participation. In this session, we'll examine 6 pillars that support board engagement and high impact.
Speaker(s)
Faculty
William Bill Musick MBA, CHC
President
Integriti3D
Category:
Handout(s)
  • Education
Latest Legal Developments Impacting Private Duty Care
  • Room: 276
  • Session Number: 210
CLICK HERE TO VIEW SESSION RECORDING. Hear a summary of the most significant legal trends and updates impacting your agency in 2022 and strategies for complying with the same. Discussion includes hot button issues related to new federal and state laws that may impact your businesses, regulatory developments from the Department of Labor, EEOC and OSHA that you should be aware of, as well as hit on the CMS vaccine mandate, COVID-19 issues, attacks on restrictive covenants at the federal and state level and how to nevertheless protect your business from clients poaching caregivers along with other important topics. Most importantly, receive practical, business-minded strategies for complying with these laws.Read More
Speaker(s)
Faculty
Angelo Spinola Esq.
Shareholder, Practice Co-Chair
Polsinelli PC, Polsinelli LLP
Category:
Handout(s)
  • Education

Sunday, October 23, 5:00 PM - 7:30 PM

Expo Hours
  • Room: Halls 4 & 5
The Expo is open for the Opening Reception, sponsored by Hospice MD. Please visit any exhibitor for a free drink ticket. Play the Explore the Expo game for your chance to win $5,000! Game pieces are in your tote bag. Stop by the Bark Park and hang out with our four legged friends who are visiting us from CHAMP Assistance Dogs. Be sure to check out the Learning Labs, 20-minute educational presentations by exhibitors to dive into their areas of expertise on topics that are crucial to home care and hospice operators. Learn from the experts who are knowledgeable resources and solution providers.  5:30pm-5:50pm Answering the Call: The One Change Providers Can Make to Improve Operations presented by IntellaTriage 6:00pm-6:20pm 5 Strategies to Solve Some of Your Most Common Medicare Billing Challenges presented by Waystar 6:30pm-6:50pm The Biggest Tax Refund You Probably Missed - ERC presented by ERC Provider 7:00pm-7:20pm ICD-10 Coding Impact on PDGM & the Face-to-Face Encounter presented by Healthcare Provider SolutionsRead More
  • Expo Hours
Opening Reception
  • Room: Halls 4 & 5
Welcome to the 2022 Home Care and Hospice Expo and the Opening Reception of this year's conference, sponsored by Hospice MD. The Expo has 180+ solution providers who are excited to meet you. Be sure to visit exhibitors to get your free drink ticket.  Play the Explore the Expo game for a chance to win $5,000! There's plenty of food and drinks and great friends, old and new.
  • Meals/Receptions

Monday, October 24, 8:00 AM - 5:00 PM

Registration Hours
  • Room: Registration / Convention Center
Registration is open on the first floor of the Convention Center.
  • Registration Hours
Reverence Cafe
  • Room: Reverence Cafe, 1st Floor
Reverence Cafe, sponsored by Reverence Care, is your go-to spot for an espresso, flavored coffee, or a hot cup of Joe to power through the day.
  • Meals/Receptions

Monday, October 24, 8:30 AM - 9:30 AM

Breakfast
  • Room: Hall 3
Breakfast is sponsored by Dell Technologies and BerryDunn. Breakfast is held prior to this morning's general session.
  • Meals/Receptions

Monday, October 24, 8:30 AM - 11:00 AM

Becoming Deep Human in the Exponential Age: Technology, Trends and Human Connection
  • Room: Hall 3
  • Session Number: 901
CLICK HERE TO VIEW SESSION RECORDING. We are at a unique point in human history where our technologies can exponentially improve and disrupt our societies, especially in the foundation sectors of information, food, energy, transportation and materials. At the same time, we are faced with more stress, disengagement, and anxiety than ever. On the surface, it appears that technology is a big part of the problem. But what if the opposite were true?  In an uplifting look forward that flips the narrative, Nichol Bradford looks at the exponential tech, economic, and social-cultural trends driving the development of a new class of connecting transformative technologies capable of unlocking extraordinary levels of human potential by supporting health, happiness, and positive change. You’ll hear a technology talk anchored in human biology, desire for connection and needs, that shows how the merger of technology and transformation will amplify human intelligence, unlock our individual and collective potential, and usher in a brighter future. Prepare to find your curiosity and optimism again. NOTE: Breakfast starts at 8:30am and the general session will start at approximately 9:30am.Read More
Sponsored byHomecare Homebase
  • General Session

Monday, October 24, 10:00 AM - 5:00 PM

Grab & Go Marketplace
  • Room: Marketplace, 2nd Floor
Stop by the Grab & Go Marketplace for a quick snack or to grab a drink. There are plenty of options to help you keep your energy level up! Sponsored by Red Road Health Solutions, Genesis, and Synzi/AMN Healthcare.
  • Meals/Receptions

Monday, October 24, 11:00 AM - 11:30 AM

Coffee Break
    Stop by the Reverence Cafe on the 1st floor or the Grab & Go Marketplace on the 2nd floor to grab a cup of coffee before heading into education sessons. Reverence Cafe is sponsored by Reverence Care. The Gran & Go Marketplace is sponsored by Red Road Health Solutions, Genesis, and Synzi/AMN Healthcare.
    • Meals/Receptions

    Monday, October 24, 11:30 AM - 12:30 PM

    Innovations in Dementia Education
    • Room: 122/123
    • Session Number: 301
    CLICK HERE TO VIEW SESSION RECORDING. With the rise in number of people living with dementia in our nation and the complexity of the disease the need for effective dementia care professionals is imperative. This program explores barriers and resolutions to effective dementia training, recommendations and best practices in training and examines innovative collaborative learning models in dementia education. This program explores effective dementia training for current and future healthcare workers to increase care partnering skills, job satisfaction and retention.
    Speaker(s)
    Faculty
    Jaime Cobb Tinsley
    VP of Dementia & Caregiver Education
    James L. West Center for Dementia Care
    Category:
    Handout(s)
    Sponsored byInovalon
    • Education
    What's the Big IDEA?
    • Room: 120/121
    • Session Number: 302
    CLICK HERE TO VIEW SESSION RECORDING. The home care workforce is projected to create more jobs than any other occupation in the next decade. Attracting talent in such an in-demand workforce will require organizations to make significant investments in establishing welcoming cultures. Inclusion, Equity, Diversity and Allyship (IDEA) initiatives enable practices that deliver a fair, safe and inclusive work environment that fosters innovation and productivity. Seventy-eight percent of employees want to work for a company that prioritizes diversity, equity and inclusion — and their happiness and satisfaction in the organization might even depend on it. Examine and explore this growing focus and how it can affect the growth of your organization.Read More
    Speaker(s)
    Faculty
    Adrian Killebrew MBA
    Vice President of Interoperability
    Axxess
    Faculty
    Amber Cabral MA
    Founder and CEO
    Cabral Company
    Handout(s)
    • Education
    Treating the Illness is Only Incidental to Caring for the Person Within the Patient
    • Room: 126/127
    • Session Number: 303
    CLICK HERE TO VIEW SESSION RECORDING. With healthcare professionals continuing to undervalue the stories that lie behind every patient, we only continue to fail in providing better patient outcomes. Hospital readmission rates and emergency room visits remain high, requiring CMS to take further action in incentivizing agencies thru Value Based Purchasing. Agencies, no doubt, heal wounds and maximize potential, but what happens after discharge? Why are we finding these patients back at our door? Patients are people, like you and me. We belong to a certain demographic that influence how we live. We encounter real-life challenges that already make life difficult as it is. But some of these pose as obstacles to our health. A person with CHF who is short of breath may not have the ability to prepare a low sodium meal. Their priority of living is greater than a low sodium diet, which could mean that TV dinners becoming staple in that household. Life happens at home. Treating the illness is only a tiny part of what we do.Read More
    Speaker(s)
    Faculty
    Conrad Aquino BSN, RN, MD
    CEO
    HH People Solutions
    Faculty
    Donna Chambers RN, BS, COS-C
    Clinical Educator
    Optimal Health Care
    Handout(s)
    • Education
    Home Health & Hospice Compliance Programs: Making Your Program Effective
    • Room: 130
    • Session Number: 304
    CLICK HERE TO VIEW SESSION RECORDING. The OIG regularly announces that home health agencies and hospice providers have violated certain laws and have been fined. In this session, attendees will learn how to use CMS, OIG, and DOJ guidance to measure the effectiveness of their compliance program. This session will review the core compliance and ethics program expectations and explore CMS, OIG, and DOJ guidance. The session will discuss DOJ Guidance on the Evaluation of Corporate Compliance Programs and OIG’s Memos on Home Health and Hospice Compliance Program among other guidance. The discussion will include an overview of the key questions the DOJ thinks need to be asked to determine the effectiveness of your compliance program. Finally, there will be a discussion on the necessary elements of your compliance programs, including but not limited to: (1) how to assess the effectiveness of your compliance program using CMS regulations; and (2) key questions to ask to assess the effectiveness of your compliance program.Read More
    Speaker(s)
    Faculty
    Sean Fahey JD
    Health Law Attorney
    Hall Render
    Handout(s)
    • Education
    What You Need to Know About Ransomware Protections
    • Room: 263/264
    • Session Number: 305
    CLICK HERE TO VIEW SESSION RECORDING. Healthcare is one of the most vulnerable sectors to cyber-attacks. As it continues to expand exponentially and moves to digitally enabled healthcare services, cyber-criminals are trying to take advantage of the weaknesses and security vulnerabilities. With the global pandemic, healthcare organizations continue to fall victim to data leaks involving compromise on privacy, personal information, and sensitive health records maliciously being sold or distributed on the Dark Web. Educating your staff and establishing a strong IT foundation can help safeguard your client’s privacy and personal information. Agencies need to work closely with their software vendors to ensure that their business is properly protected.Read More
    Speaker(s)
    Faculty
    Richard Guttman MBA
    Chief Legal Officer
    AlayaCare
    Faculty
    Tony Ott
    Market Leader for US Home Health & Hospice
    AlayaCare
    Category:
    Handout(s)
    Sponsored byCalian
    • Education
    VBID: What Hospice Needs to Realize About Medicare Advantage
    • Room: 261/62/65/66
    • Session Number: 306
    CLICK HERE TO VIEW SESSION RECORDING. This session will cover the details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component. Medicare Advantage (MA) has long had coverage for home health patients, but there has never been coverage for Hospice under the MA benefit. VBID is a demonstration that began January 1, 2021 and continues for 5 years. There are multiple Medicare Advantage Organizations (MAO) that are participating and have coverage in multiple states. In addition to Hospice care there is an expansion of Palliative Care services that are offered to patients through the MAO. CMS is testing how the hospice benefit component can improve beneficiary care through greater care coordination, reduced fragmentation, and transparency in line with recommendations by the Office of Inspector General (OIG), the Medicare Payment Advisory Commission (MedPAC) and others. Hospice must prepare as more and more MAOs are participating in VBID to offer the hospice benefit to their beneficiaries.Read More
    Speaker(s)
    Faculty
    Melinda Gaboury COS-C
    Chief Executive Officer
    Healthcare Provider Solutions, Inc.
    Category:
    Handout(s)
    • Education
    CGS Regulatory Updates for Hospice Providers: Elevating Provider Knowledge
    • Room: 260/267
    • Session Number: 307
    CLICK HERE TO VIEW SESSION RECORDING. This session will be presented by the J15 HHH Medicare Administrative Contractor (MAC), CGS Administrators, LLC. You definitely don’t want to miss this session if your hospice agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your MAC. This education session will address recent and future changes in Medicare that have or will impact processing and reimbursement of Medicare claims to hospice agencies.  We will also discuss common billing errors and resources for preventing and resolving these mistakes.  Read More
    Speaker(s)
    Faculty
    Nykesha Scales MBA
    Senior Provider Relations Representative
    CGS Administrators
    Faculty
    Tanith Heesch RN
    Sr. Provider Education Consultant
    CGS Administrators
    Handout(s)
    Sponsored byNational HME
    • Education
    Home Health Regulatory Roundup
    • Room: 274
    • Session Number: 308
    CLICK HERE TO VIEW SESSION RECORDING. This session provides an overview of the current regulatory environment impacting home health agencies.
    Speaker(s)
    Faculty
    Mary Carr RN, MPH
    Vice President, Regulatory Affairs
    National Association for Home Care & Hospice (NAHC)
    Category:
    Handout(s)
    • Education
    Insights from the Healthcare at Home National Best Practices and Future Insights Study
    • Room: 275
    • Session Number: 309
    CLICK HERE TO VIEW SESSION RECORDING. Learn what are the best practices the most successful agencies have implemented to respond to current industry changes.
    Speaker(s)
    Faculty
    Lindsay Doak MBA
    Director
    BerryDunn
    Faculty
    Lisa Parent RN, MS
    President/CEO
    Community Nurse Home Care
    Category:
    Handout(s)
    • Education
    Transitional Care Programs: A Future Focus of Private Duty Agencies
    • Room: 276
    • Session Number: 310
    CLICK HERE TO VIEW SESSION RECORDING. The early days of the coronavirus pandemic sent many long-term care facilities into lockdown and families were faced with the decision of being separated from their loved ones or finding ways to transition them home. The call for private duty agencies to fill this gap became apparent, however, many agencies were not prepared with specialty programs or trained caregivers to facilitate the transfer of care to the home environment. This presentation will prepare private duty operators and owners with the knowledge they need to develop a transitional care program that will be a value service to hospitals, rehab facilities, long-term care facilities, payer sources and most importantly, clients and families. Grow your business quickly by putting this service line in place and improve your caregiver retention rates while elevating the need for private duty care across the continuum.Read More
    Speaker(s)
    Faculty
    Tammy Ross MHA, BSN, RN, CCM
    Senior Vice President, Professional Services
    Axxess
    Category:
    Handout(s)
    • Education

    Monday, October 24, 12:00 PM - 3:30 PM

    Expo Hours
    • Room: Halls 4 & 5
    The Expo is open for lunch, sponsored by Dell Technologies, Matrix Capital Markets Group, Inc, Mazda North American Operations, and Red Road Health Solutions. Play the Explore the Expo game for your chance to win $5,000! Game pieces are in your tote bag. Stop by the Bark Park and hang out with our four legged friends who are visiting us from CHAMP Assistance Dogs. Be sure to check out the Learning Labs, 20-minute educational presentations by exhibitors to dive into their areas of expertise on topics that are crucial to home care and hospice operators. Learn from the experts who are knowledgeable resources and solution providers. 1:00pm-1:20pm Pressure Injury vs. Irritant Contact Dermatitis (ICD):  Why Clinicians Need to Know the Difference presented by McKesson Medical-Surgical 1:30pm-1:50pm Solving Clinical Capacity Challenges w/Technology: Skills & Competency Manager presented by MedBridge 2:00pm-2:20pm Using Predictive Analytics to Manage your Population by Risk presented by Medalogix LLC 2:30pm-2:50pm Are You Measuring Up? Dispelling the Myth Behind Prevention presented by Medline Industries Inc Home Care DivisionRead More
    • Expo Hours

    Monday, October 24, 12:30 PM - 3:15 PM

    Lunch & Learning in the Expo
    • Room: Halls 4 & 5
    Lunch is in the Expo and is sponsored by Dell Technologies, Matrix Capital Markets Group, Inc, Mazda North American Operations, and Red Road Health Solutions.
    • Meals/Receptions

    Monday, October 24, 3:15 PM - 4:15 PM

    Home Health & Hospice Cost Savings Initiatives: Business Evaluation for Success
    • Room: 122/123
    • Session Number: 401
    CLICK HERE TO VIEW SESSION RECORDING. Expense reduction initiatives play an important role in any business no matter the state of the current economy. They can be complex & multidimensional, but a worthwhile endeavor. Decision makers need reliable and valid ways to measure the cost saving & leaders need to understand the good work and progress already created to measure the impact of any new initiatives. Once a decision maker identifies areas where a business should reduce costs, it’s important to develop principles to improve consistency & reliability for optimum success. Leaders need to effectively implement these strategies to an organization, knowing that with any change, there will be ongoing conversations & other changes that take place as a result. This session will discuss identifying top cost saving benchmarks for home health and hospice organizations, describe cost reduction initiatives to and how to strategize implementing them to positively impact client & employee satisfaction while improving the bottom line.Read More
    Speaker(s)
    Faculty
    Marcylle Combs MS, RN, BS, CHCE
    Owner & President
    MAC Legacy
    Faculty
    Mark Sharp CPA
    Partner
    FORVIS
    Category:
    Handout(s)
    Sponsored byInovalon
    • Education
    Reframing the Art of Aging Care in the Home
    • Room: 120/121
    • Session Number: 402
    CLICK HERE TO VIEW SESSION RECORDING. Ageism is discrimination based on older age. It is pervasive and permeates throughout healthcare marginalizing older adults. The 4Ms framework for developing Age-Friendly Care is an innovation in care that directly challenges ageism and serves to promote the well-being and quality of life for older adults. Reframing attitudes and approaches towards aging and older people are critical during this time of unprecedented longevity. Identifying and addressing strategies to combat ageism in home health, hospice and caregiving though the application of Age-Friendly Care is not just a clinical opportunity, but a leadership priority towards overall organizational success. This proposal aims to equip organizations with age-friendly tools and strategies to optimize their approach in communications, marketing, clinical care, and training of staff towards a burgeoning older clientele.Read More
    Speaker(s)
    Faculty
    Khai Nguyen MD, MHS
    National Medical Director
    Community Health Accreditation Partner (CHAP)
    Faculty
    Margherita Labson BSN, MSHSA, CCM, CPHQ
    Strategic Advisor, Chief Quality Officer, VP Business Development
    McLabson Consultation and Education LLC
    Category:
    Handout(s)
    • Education
    Excuse Me, Your Culture is Showing
    • Room: 126/127
    • Session Number: 403
    CLICK HERE TO VIEW SESSION RECORDING. What exactly is culture? In its simplest form, an organization’s culture is a set of behavioral and procedural norms that can be observed. While we work diligently to provide exceptional and compliant patient care, it is easy for culture to fall by the wayside and, when it does, it shows. In this session, we will pick culture up, dust it off, take a deep dive into its importance and how it influences employee retention, recruitment, and engagement.
    Speaker(s)
    Faculty
    Zaundra Ellis
    Vice President of Hospice Professional Services
    Axxess
    Category:
    Handout(s)
    • Education
    Project Belonging: How to Successfully Integrate Two Agencies
    • Room: 130
    • Session Number: 404
    CLICK HERE TO VIEW SESSION RECORDING. In this panel discussion Androscoggin Home Healthcare & Hospice, Granite VNA, and SimiTree will provide their experience regarding integration of agencies after a merger and acquisition. Androscoggin in 2022 acquired a Private Duty company to diversify it's service delivery and in 2021 Granite VNA was the result of the merger of two VNAs in New Hampshire. This session is a panel format led by SimiTree Healthcare Consulting to discuss some of the key lessons learned during the integration of their agencies post transaction. This discussion will key in on how the Androscoggin and Granite VNA integrated the people, processes and technology while aligning their mission and values. The panel will highlight the keys to a successful integration is a project plan that addresses all departments and functions with the organizing and align the newly formed team to work towards a common goal of continued operational excellence.Read More
    Speaker(s)
    Faculty
    Beth Slepian MBA, PT
    President/CEO
    Granite VNA
    Faculty
    Brian Harris
    Consulting Director
    SimiTree
    Faculty
    Kenneth Albert RN, Esq.
    President & CEO
    Androscoggin Home Healthcare & Hospice
    Faculty
    Laura Wilson RN, BSN, COS-C
    Managing Director - Operations Consulting
    SimiTree
    Faculty
    Robert Simione CPA
    Principal
    SimiTree
    Category:
    Handout(s)
    • Education
    Data, not Donuts: Using Data in your Marketing
    • Room: 263/264
    • Session Number: 405
    CLICK HERE TO VIEW SESSION RECORDING. ​Tired of dropping off donuts to your referral sources with no results. In this session, Adam Corcoran, Director of Business Development for Golden Care, will explain how to use data in your marketing strategies that will impact your bottom line. If your referral source targets are hospitals, rehab facilities or assisted livings, this is a seminar you are not going to want to miss. Rise to the top of the home care list because you will have proven results that will add value to your community partners.
    Speaker(s)
    Faculty
    Adam Corcoran CLTC
    Director of Business Development
    Golden Care Home Health
    Category:
    Handout(s)
    Sponsored byCalian
    • Education
    Establishing Your HHVBP Benchmark and Identifying Improvement Opportunities for 2023
    • Room: 261/62/65/66
    • Session Number: 406
    CLICK HERE TO VIEW SESSION RECORDING. The Home Health Value Based Purchasing demonstration has been celebrated as one of CMS’ most successful alternative payment models, resulting in an average 4.6% improvement in home health agencies’ quality scores as well as average annual savings of $141 million to Medicare. HHVBP’s first nationwide performance year starts in 2013. 93% of providers will be grouped into the “large” cohort. The submitted data will be grouped together and to establish payment adjustments based on performance in VBP measures. In this session, we will review tips for establishing benchmarks based on your baseline year and 2022 data and uncover ways to identify opportunities for improvement in 2023.Read More
    Speaker(s)
    Faculty
    Andy Guarnera
    Director of Product Management, Data Analytics
    Homecare Homebase
    Faculty
    Jon Higginbotham BSN, RN
    VP of Business Development
    Homecare Homebase
    Category:
    Handout(s)
    • Education
    Hospice Medicare Payer Panel
    • Room: 260/267
    • Session Number: 407
    CLICK HERE TO VIEW SESSION RECORDING. Representatives from Palmetto, National Government Services (NGS), and CGS will participate in a panel to discuss hospice issues of interest. This is an opportunity to hear directly from these Medicare Administrative Contractors (MACs) about global issues impacting hospices such as expenditures outside of the Medicare Hospice Benefit and how MACs and other oversight and audit entities coordinate work. Audience participation is encouraged and there will be time to ask questions.
    Speaker(s)
    Faculty
    Mr.  Charles Canaan MPH, BSN, RN, CCA, CPC, CPB, APM
    Senior Provider Education Consultant
    Palmetto GBA
    Faculty
    Dan George
    Senior Provider Relations Representative
    Palmetto GBA
    Faculty
    Erin Musumeci RN
    Home Health and Hospice Clinical Consultant
    National Government Services
    Faculty
    Katie Wehri
    Director, Home Care & Hospice Regulatory Affairs
    National Association for Home Care & Hospice (NAHC)
    Faculty
    Nykesha Scales MBA
    Senior Provider Relations Representative
    CGS Administrators
    Faculty
    Shelly Dailey MSN, BSN, RN, CPHM
    Home Health and Hospice Clinical Consultant
    National Government Services
    Faculty
    Tanith Heesch RN
    Sr. Provider Education Consultant
    CGS Administrators
    Faculty
    Theresa Forster
    Vice President for Hospice Policy and Programs
    National Association for Home Care and Hospice (NAHC)
    Category:
    Handout(s)
    Sponsored byNational HME
    • Education
    OASIS E: Are We Ready?
    • Room: 274
    • Session Number: 408
    CLICK HERE TO VIEW SESSION RECORDING. The ability to get a “clean” OASIS out the door in a timely manner has been an ongoing challenge to the home health industry. The resources consumed by the QA process can be a financial strain on the organization not to mention to time involved with moving the document back and forth. Focusing almost exclusively on the speed of the QA process is insufficient and may actually drive up costs. OASIS E provides an opportunity to reframe the conversation and preparation must include revisiting the review process to determine if change is needed. This session will address the three pillars that impact achievement of a “clean” OASIS: ● Information collection by Intake ● Data Collection by Clinicians ● Accountability of Clinicians and QARead More
    Speaker(s)
    Faculty
    Cindy Krafft PT, MS, HCS-0
    Owner/Founder
    K&K Health Care Solutions
    Category:
    Handout(s)
    • Education
    A Pharmacist-led QI Project to Optimize Medication Evaluation and Reconciliation in Home Health
    • Room: 275
    • Session Number: 409
    CLICK HERE TO VIEW SESSION RECORDING. At least 20-30% of patients receiving home healthcare experience medication-related problems, many of which occur at the transition of care. To ensure optimal care, a pharmacist led interdisciplinary team conducted a quality improvement project at a non-profit home healthcare agency focusing on improving medication reconciliation and evaluation in patients at high risk for hospitalization. The project connected an improvement in medication reconciliation to a reduction in 30-day hospitalizations in patients with heart failure. Prior to the project, the baseline median for 30-day hospitalizations was 20.0%; following full implementation, this dropped 9.1% among patients with heart failure. This presentation describes the development of the interdisciplinary quality improvement team, the approach of the team, the selection of the metrics, the overall results, and future directions for further collaboration between home healthcare agencies and pharmacists.Read More
    Speaker(s)
    Faculty
    Brian Gates Pharm.D., BCGP
    Clinical Professor
    Washington State University College of Pharmacy and Pharmaceutical Sciences
    Category:
    Handout(s)
    • Education
    Valuing Caregiver Population: How Changing Public’s Perception Saves Home Care Workforce
    • Room: 276
    • Session Number: 410
    CLICK HERE TO VIEW SESSION RECORDING. Everyone is talking about it – the workforce shortage, the caregiver crisis, the need for, now and in years to come, more caregivers. Private home care providers were acutely aware of this long before the pandemic punctuated it across all industries. And, while there is no silver bullet solution, we can combat this. Right now, public perception of the role of a caregiver, home care aide or PCA is pretty poor – home care workers are thought of as unskilled or poorly educated. Culturally, the US doesn’t support choosing caregiving as a career – starkly different than many other countries where many generations of families live together and care for their elders. Join a panel of experts as we take a deep dive into the current perception of the home care worker and what we can do to change it. Read More
    Speaker(s)
    Faculty
    Kristen Duell
    Consultant
    Faculty
    Kristen Wheeler
    Executive Director of Private Duty
    National Association for Home Care and Hospice (NAHC)
    Faculty
    Sheila Davis CHCE, COS-D
    Senior Executive Vice President of Operations
    Always Best Care, Inc.
    Faculty
    Sonnie Linebarger RN
    CEO
    Evoke Greatness
    Category:
    Handout(s)
    • Education

    Monday, October 24, 4:30 PM - 5:30 PM

    Fixing the Healthcare People Problem
    • Room: 122/123
    • Session Number: 501
    CLICK HERE TO VIEW SESSION RECORDING. The United States healthcare industry has a people problem. There just are not enough available caregivers to meet the needs of the public. When people are faced with new medical problems, or when they have chronic health issues they turn to the expertise, counsel, and compassion of nurses, aides, doctors, and a whole cadre of other health professionals. From 2010 to 2050, the United States population ages 85 and older is roughly expected to triple from under six million to over 18 million. Without significant reforms and innovation, there will not be enough caregivers to support the needs. In this outline we suggest strategies to counter the workforce crisis and the policies that need to be adopted to make systemic change to fix our people problem.Read More
    Speaker(s)
    Faculty
    Adam Shandler CODC, CMF
    Director, Learning & Development and Talent Acquisition
    VNA Health Group
    Faculty
    Bettyanne Rosa MS, SPHR, SHRM-SCP
    Chief Human Resources Officer
    VNA Health Group
    Faculty
    Mary Curran MSOD
    Strategic Planning Consultant
    VNA Health Group
    Faculty
    Steven Landers MD, MPH
    President and Chief Executive Officer
    VNA Health Group
    Category:
    Handout(s)
    Sponsored byInovalon
    • Education
    Transforming Team Performance and Culture: Case Conference 2.0
    • Room: 120/121
    • Session Number: 502
    CLICK HERE TO VIEW SESSION RECORDING. Remnants of ritual hang on to the fabric of how many home health agencies manage case conferencing and IDT meetings. Unfortunately, some entrenched team meeting practices miss the mark on time and resource management, while losing sight of best practice objectives for utilization, compliance, and outcome improvement. When the home health case conference/IDT meeting evolves beyond these old habits and uses risk-informed, data-driven best practices, it holds the opportunity to stack clinical skills, advance QAPI initiatives, strengthen compliance, and revitalize engagement. Our home health clinicians, as well as their leaders, are braving a new world of performance challenges within workforce constraints, TPE resumption, PDGM pressure, the pandemic, and HHVBP. Build strength in adopting new ways to approach these challenges with your teams! Join us as we explore the building of IDT and agency resilience and competence, supported by the Home Health Case Conference 2.0.Read More
    Speaker(s)
    Faculty
    Kim Campbell MA, MHP
    Manager of EDI Operations
    Palmetto GBA
    Faculty
    Linda Murphy RN, BSN, COS-C, CDP, RN-BC
    CEO
    Concierge Home Care
    Faculty
    Yancey Bond
    Director, Solutions Management
    WellSky
    Category:
    Handout(s)
    • Education
    Grass Roots Marketing Initiatives that Work: Won't Cost You a Dime
    • Room: 263/264
    • Session Number: 505
    CLICK HERE TO VIEW SESSION RECORDING. The growth of internet-based marketing has caused some home care providers to lose sight of the need to personalize their marketing efforts. Patients/clients receiving care at home are typically accustomed to receiving high-level service, and they want to maintain a personal relationship with the agency providing the care. Home care agencies need to adopt marketing strategies at the grassroots level, and this presentation explains how to leverage community-based initiatives that will plant the seed for future growth. The best part is that grassroots programs are usually free or very inexpensive as you only have to invest your time! The presentation will help you plan out how to identify these community targets, develop a strategy, implement the initiative, and continue to plant the seed for future growth.Read More
    Speaker(s)
    Faculty
      Sean McHale CSA
    Vice President
    Saint Michael's Home Care
    Category:
    Handout(s)
    Sponsored byCalian
    • Education
    Partnering for Success: Navigating Expanded HHVBP Model with Innovative Acute Care Strategies
    • Room: 261/62/65/66
    • Session Number: 506
    CLICK HERE TO VIEW SESSION RECORDING. As part of the expanded HHVBP model, organizations will face penalties if patients require hospitalization or ER care within the first 60 days of home health use. These soon-to-be-enforced penalty-based markers may feel inordinately daunting considering industry turnover rates at 64%. However, by knitting together the right partners, agencies can add critical tools to their care delivery toolbox. An agency specializing in the delivery of high acuity episodic healthcare in the home, and a large home health and hospice provider, have partnered with impressive success and will share with you solid strategies that address the complexities of the coming regulatory shifts.Read More
    Speaker(s)
    Faculty
    Kasi Hedt PT
    SVP of Specialty Programs
    Enhabit Home Health and Hospice
    Faculty
    Sara Crate BS, MBA
    Chief Commercial Officer
    Dispatch Health
    Category:
    Handout(s)
    • Education
    Hospice Regulatory and Policy Update
    • Room: 260/267
    • Session Number: 507
    CLICK HERE TO VIEW SESSION RECORDING. This annual session provides a detailed overview of key regulatory and policy issues and their relevance to daily hospice operations.  In addition to items included in the final FY2023 hospice payment rule, faculty will explore key developments in the Hospice Quality Reporting Program (HQRP), insights into the hospice experience with the MA VBID hospice demonstration, issues related to COVID-19 PHE waivers and flexibilities, and other relevant items.
    Speaker(s)
    Faculty
    Katie Wehri
    Director, Home Care & Hospice Regulatory Affairs
    National Association for Home Care & Hospice (NAHC)
    Faculty
    Theresa Forster
    Vice President for Hospice Policy and Programs
    National Association for Home Care and Hospice (NAHC)
    Category:
    Handout(s)
    Sponsored byNational HME
    • Education
    CGS Regulatory Updates for Home Health Providers: Elevating Provider Knowledge
    • Room: 274
    • Session Number: 508
    CLICK HERE TO VIEW SESSION RECORDING. This session will be presented by the J15 HHH Medicare Administrative Contractor (MAC), CGS Administrators, LLC. You definitely don’t want to miss this session if your home health agency is in Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, or the District of Columbia, or other states where CGS might be your MAC. This education session will address recent and future changes in Medicare that have or will impact processing and reimbursement of Medicare claims to home health agencies.  We will also discuss common billing errors and resources for preventing and resolving these mistakes.  Read More
    Speaker(s)
    Faculty
    Nykesha Scales MBA
    Senior Provider Relations Representative
    CGS Administrators
    Faculty
    Tanith Heesch RN
    Sr. Provider Education Consultant
    CGS Administrators
    Category:
    Handout(s)
    • Education
    Palmetto GBA: Updates from Your Medicare Administrative Contractor (MAC)
    • Room: 275
    • Session Number: 509
    CLICK HERE TO VIEW SESSION RECORDING. Palmetto GBA is the Medicare Administrative Contractor (MAC) for many home health and hospice agencies in the United States. This program will include information regarding the most recent updates and changes in Medicare regulations that affect the states for whom Palmetto is the MAC, as well as potential future changes. Participants will also learn about documentation requirements, self-service tools, and resources that will enable them to better implement processes that ensure they comply with the rules.
    Speaker(s)
    Faculty
    Mr.  Charles Canaan MPH, BSN, RN, CCA, CPC, CPB, APM
    Senior Provider Education Consultant
    Palmetto GBA
    Faculty
    Dan George
    Senior Provider Relations Representative
    Palmetto GBA
    Category:
    Handout(s)
    • Education
    Building Your Roadmap to Revenue
    • Room: 276
    • Session Number: 510
    CLICK HERE TO VIEW SESSION RECORDING. Who thought they would be further along in their business by now? You are not alone. Many organizations are missing revenue goals. We have been able to share what works to help organizations grow around the country. During this session, we will share exactly how I grew my agency and many others around the country. We do this by exponentially increasing your referral partners' knowledge of who to refer! We share the secrets that others have implemented to expand referral sources' knowledge by following diagnosis selling strategies. We will also provide you with a template so attendees can develop their own road map to referrals! Providing organizations the ability to go home and teach their community how to refer more! Our process has been tested by physicians and recommended by physicians as the best way to expand knowledge on who should be referred for post-acute care services.Read More
    Speaker(s)
    Faculty
    Cherylanne Peltekis RN
    Clinical Director
    Immediate Homecare and Hospice/Home Care Sales
    Faculty
    Melanie Stover OT, MBA, MS/ISM
    Owner
    Home Care Sales
    Category:
    Handout(s)
    • Education

    Tuesday, October 25, 8:00 AM - 9:00 AM

    Breakfast
    • Room: Hall 3
    Breakfast is sponsored by Dell Technologies and BerryDunn. Breakfast is held prior to this morning's general session.
    • Meals/Receptions

    Tuesday, October 25, 8:00 AM - 10:45 AM

    Stories that Connect Us
    • Room: Hall 3
    • Session Number: 902
    Dear World is an organization that celebrates the power of an individual story. They are known for their distinct message-on-skin portraits and for asking everyone they work with the same question: what is a story only you can tell? They have captured over 200,000 stories around the world and partnered with world leaders, Nobel Prize winners, sports teams, Fortune 500 companies, and universities of all shapes and sizes. Dear World’s work has been featured on The Today Show, ESPN, Rolling Stone, and CNN.  Dear World owner and founder, RX Fogarty, has been photographing people this way since Katrina, sharing messages of hope and healing. In his keynote address, he’ll share stories that connect us to each other. And hopefully provoke you to think about a story in your own life, that only you can tell.   After Tuesday’s keynote, you’ll have the opportunity to reflect and share your own story and message of hope, commitment, and connection. Fogarty will be photographing attendees and their messages, and we’ll be sharing those photos and stories at the closing party on Tuesday evening. NOTE: Breakfast starts at 8:00am and the general session will start at approximately 9:00am.Read More
    Sponsored byInovalon
    • General Session

    Tuesday, October 25, 8:00 AM - 3:30 PM

    Registration Hours
    • Room: Registration / Convention Center
    Registration is open on the first floor of the Convention Center.
    • Registration Hours

    Tuesday, October 25, 8:00 AM - 4:30 PM

    Reverence Cafe
    • Room: Reverence Cafe, 1st Floor
    Reverence Cafe, sponsored by Reverence Care, is your go-to spot for an espresso, flavored coffee, or a hot cup of Joe to power through the day.
    • Meals/Receptions

    Tuesday, October 25, 10:30 AM - 4:15 PM

    Grab & Go Marketplace
    • Room: Marketplace, 2nd Floor
    Stop by the Grab & Go Marketplace for a quick snack or to grab a drink. There are plenty of options to help you keep your energy level up! Sponsored by Red Road Health Solutions, Genesis, and Synzi/AMN Healthcare.
    • Meals/Receptions

    Tuesday, October 25, 10:45 AM - 11:00 AM

    Coffee Break
      Stop by the Reverence Cafe on the 1st floor or the Grab & Go Marketplace on the 2nd floor to grab a cup of coffee before heading into education sessons. Reverence Cafe is sponsored by Reverence Care. The Gran & Go Marketplace is sponsored by Red Road Health Solutions, Genesis, and Synzi/AMN Healthcare.
      • Meals/Receptions

      Tuesday, October 25, 11:00 AM - 12:00 PM

      How Your Organization's Culture Affects the Human Experience in Home Care
      • Room: 122/123
      • Session Number: 601
      CLICK HERE TO VIEW SESSION RECORDING. Now more than ever, we recognize the need to understand and act on the vulnerabilities of the healthcare workforce and maintain a focus on what matters most to patients, their families, and care partners. Join this interactive session to explore application of the eight guiding principles of experience excellence in home care and kindle our collective opportunity to impact the future of healthcare for all.
      Speaker(s)
      Faculty
      Stacy Palmer CPXP
      Senior Vice President & COO
      The Beryl Institute
      Category:
      Handout(s)
      Sponsored byInovalon
      • Education
      Key Aspects of Successful Palliative Care Programs
      • Room: 120/121
      • Session Number: 602
      CLICK HERE TO VIEW SESSION RECORDING. While palliative care has demonstrated its value in achieving the Triple AIM, financial viability for the program operator remains a challenge, and palliative care programs have taken on many forms. This panel will share how different organizations have developed their models of palliative care, and their insights into what drives a successful palliative care program.
      Speaker(s)
      Faculty
      Morgan McCall MSN, RN, CHPN
      Director of Palliative Care
      Intrepid USA Healthcare Services
      Faculty
      Phillip Ward
      President and CEO
      Community Hospice and Palliative Care
      Faculty
      Tracie Schwoyer-Morgan DNP, MS, ANP-BC
      Manager and Lead NP, Integrative and Palliative Medicine
      Gilchrist
      Faculty
      William Bill Musick MBA, CHC
      President
      Integriti3D
      Category:
      Handout(s)
      • Education
      Transforming Your Agency with New Technologies
      • Room: 126/127
      • Session Number: 603
      CLICK HERE TO VIEW SESSION RECORDING. The COVID pandemic has fundamentally changed medicine and the home health and hospice agencies that harness this change will be able to do more with less, freeing them up to grow their agency and improve their margins and outcomes. We will go over the technologies that are poised to transform home health and hospice, including artificial intelligence, wearable devices, and more. We will also discuss how to get a return on your technology investment.
      Speaker(s)
      Faculty
      Beau Sorensen
      COO
      VisionBound
      Category:
      Handout(s)
      • Education
      How Small and Mid-sized Providers Can Sell for a Premium in a Crazy M&A Market
      • Room: 130
      • Session Number: 604
      CLICK HERE TO VIEW SESSION RECORDING. After years of torrid consolidation, the mergers & acquisitions market shows no signs of letting up. The largest providers keep getting larger and transaction values have risen to dizzying heights. The biggest deals get most of the attention, but the industry is still highly fragmented and there is still very strong demand for small and mid-sized providers of every type. In this session we’ll discuss who’s buying and how to best position your agency to appeal to the buyers paying the highest premiums.
      Speaker(s)
      Faculty
      Jack Eskenazi, Jr.
      Managing Partner
      Healthcare Advisory Partners
      Category:
      Handout(s)
      • Education
      Think Beyond "Human" Resources: Technology Can Help Overcome the Staffing Shortage
      • Room: 263/264
      • Session Number: 605
      CLICK HERE TO VIEW SESSION RECORDING. The staffing shortage in post-acute care is a crisis that has grown steadily, especially in the wake of COVID-19. While finding skilled staff has become an insurmountable challenge, administrative staff face their fair share of difficulties too. Regulations and compliances have created an administrative burden on staff that results in teams spending too much time on repetitive work. In this session, we address the role of Robotic Process Automation (RPA), an innovative technology in post-acute care. Learn how RPA helps home-health and hospice teams create automated workflows that function like a digital assistant, performing repetitive, logic driven administrative work. At the end of the session, you will witness how teams are able to save time as well as costs on additional resources, and focus on improving the quality of care delivered. For organizations burdened by the staffing shortage, this session is an insightful view into the technology that can alleviate this problem.Read More
      Speaker(s)
      Faculty
      Eric Gordon
      Co-founder & Chief Revenue Officer
      Element5
      Category:
      Handout(s)
      Sponsored byCalian
      • Education
      Medicare Advantage & Third Party Payers: How To Get Paid
      • Room: 261/62/65/66
      • Session Number: 606
      CLICK HERE TO VIEW SESSION RECORDING. Home Health providers love accepting Traditional Medicare patients, however, accepting Medicare Advantage plan patients is not desirable.  Let us show you that it's really not a bad idea to accept and bill Medicare Advantage Plan patients.  We will discuss what needs to be done before you accept a Medicare Advantage Plan patient on service.  Knowing the difference between Episodic and Per Visit billing is crucial.  Also, knowing the difference between checking benefits vs. eligibility vs prior authorizations is also vital. We will show you the tools that are necessary for you to be successful in billing and getting paid for your Medicare Advantage Plan patients.Read More
      Speaker(s)
      Faculty
      Petria McKelvey
      CEO
      Precision Medical Billing
      Category:
      Handout(s)
      • Education
      Medical Review in the Hospice Medicare Certified World
      • Room: 260/267
      • Session Number: 607
      CLICK HERE TO VIEW SESSION RECORDING. Hospice is on the hot bed of Medical Review in 2022. This session will take agencies through the winding road of Medicare scrutiny. While billing the Medicare benefit and getting paid relatively easily, there is always a risk of things being reviewed at some point and what can you do to avoid denials. This session will also discuss PEPPER reports and other data analysis that agencies will need to review to ensure that their risk from medical review is limited. Don’t be caught in the comfortable position of believing that everything is okay. Attendees will take away information that will assist in assuring that your hospice truly is prepared for an call for medical review of their charts.Read More
      Speaker(s)
      Faculty
      Leslie Heagy RN
      Director of Clinical Services
      Healthcare Provider Solutions, Inc.
      Faculty
      Melinda Gaboury COS-C
      Chief Executive Officer
      Healthcare Provider Solutions, Inc.
      Category:
      Handout(s)
      • Education
      Simplifying OASIS E Using the 15-Minute OASIS Walk
      • Room: 274
      • Session Number: 608
      CLICK HERE TO VIEW SESSION RECORDING. For more than 20 years clinicians have struggled with completing the OASIS accurately in a timely manner, which can create negative financial outcomes and decreased quality scores for agencies. By teaching clinicians clues to observe during the Show Me Walk, the majority of OASIS E items can be collected in just 15 minutes. Organizations will see a vast improvement in their key performance indicators as a shift occurs from screen time to patient time. Field staff morale will improve and retention rates will soar. This lively and interactive presentation, which includes a 15-minute OASIS demo conducted by a nurse and therapist, will demonstrate how to teach assessment and critical thinking skills in a fun and interactive way to ensure operational change. This presentation has something for everyone and is the best 15-minute investment an organization can make for its quality, clinical, operational, and financial staff!Read More
      Speaker(s)
      Faculty
      Mike Carr PT, COS-C
      Senior Product Manager for Certification
      Axxess
      Faculty
      Tammy Ross MHA, BSN, RN, CCM
      Senior Vice President, Professional Services
      Axxess
      Category:
      Handout(s)
      • Education
      Weekend Admissions Got You Down? Learn How to Re-tool for Success
      • Room: 275
      • Session Number: 609
      CLICK HERE TO VIEW SESSION RECORDING. Home Health Care has historically struggled to staff Saturdays and Sundays to meet the high demand for weekend admissions, leading to short-staffed teams and stressful Mondays playing catch-up. Mass General Brigham Home Care will share strategies to recruit and retain weekend staff while we developed an extensive, successful weekend program. Though many hospitals must wind down and empty their beds on Fridays, MGB Home Care expanded and grew our staff to meet the demand, centralizing our services with its own cost center under one weekend manager. Saturday is our highest admission volume of the week. Our weekend admission clinicians have some of the best PDGM functional composite scores, OASIS accuracy, and improved timeliness of care outcomes. Learn the best practices we’ve used to transform Mondays from the most chaotic day of the week into a productive workday. When our patients are sick and scared and it’s the weekend, MGB home health care staff are there and ready to help.Read More
      Speaker(s)
      Faculty
      Annemarie Martin MSN, RN, BC
      Clinical Director
      Mass General Brigham Home Care
      Faculty
      Barbara Belony AGPCNP-C, MHA, MSN, RN
      Weekend Clinical Manager
      Mass General Brigham Home Care
      Category:
      Handout(s)
      • Education
      Non-Medical Homecare Requires More Innovation
      • Room: 276
      • Session Number: 610
      CLICK HERE TO VIEW SESSION RECORDING. With over 30 years of experience helping families achieve their goal of aging at home, this session will share key methods of how a company has evolved to meet today’s challenges in operating a non-medical homecare business. Learn how to stay competitive in tomorrow's homecare market.
      Speaker(s)
      Faculty
      Jeffrey Salter
      Founder & CEO
      Caring Senior Service
      Category:
      Handout(s)
      • Education

      Tuesday, October 25, 11:30 AM - 2:30 PM

      Expo Hours
      • Room: Halls 4 & 5
      The Expo is open for lunch, sponsored by Dell Technologies, Matrix Capital Markets Group, Inc, Mazda North American Operations, and Red Road Health Solutions. It's your last chance to play the Explore the Expo game for a chance to win $5,000! Game pieces are in your tote bag. Stop by the Bark Park and hang out with our four legged friends who are visiting us from CHAMP Assistance Dogs. Be sure to check out the Learning Labs, 20-minute educational presentations by exhibitors to dive into their areas of expertise on topics that are crucial to home care and hospice operators. Learn from the experts who are knowledgeable resources and solution providers. 12:30pm-12:50pm Increasing Cash Flow Through Data Analytics Within the RCM Process presented by HEALTHCAREfirst 1:00pm-1:20pm Donating Your Body to Science tor the Advancement of Medical Research presented by Genesis 1:30pm-1:50pm Stay Connected to Drive Early Interventions and Help Reduce Rehospitalizations presented by Citus Health 2:00pm-2:20pm  Reclaim the Wound Bed:  Reduce Bacterial Load and Manage Biofilm presented by Medline Industries Inc Home Care DivisionRead More
      • Expo Hours

      Tuesday, October 25, 12:00 PM - 2:30 PM

      Lunch & Learning in the Expo
      • Room: Halls 4 & 5
      Lunch is in the Expo and is sponsored by Dell Technologies, Matrix Capital Markets Group, Inc, Mazda North American Operations, and Red Road Health Solutions.
      • Meals/Receptions

      Tuesday, October 25, 2:30 PM - 3:30 PM

      Working Your QAPI Program: It’s a Team Effort to Improve & Sustain
      • Room: 122/123
      • Session Number: 701
      CLICK HERE TO VIEW SESSION RECORDING. Working Your QAPI Program: It’s a Team Effort to Improve & Sustain Come discover how to use the QAPI process to improve and sustain your quality and performance improvement (PI) indicators with the involvement of your teams in your Agencies. From identifying opportunities in your organizations to completion of achieving goals with sustainability; we will together discover and complete going through the PI steps from start to finish. You will leave with a skeleton structure of a QAPI project with meets regulation and accreditation standards, tools to share with your teams, and the knowledge to lead the project through the steps. You will see some projects "crowned" best practices that are easily transferable.Read More
      Speaker(s)
      Faculty
      Susan Mattera RN, MN, HCA, IA, CPHQ
      SCAL and HI Market Regional Practice Leader Quality Continuing Care Home Care
      Kaiser Permanente
      Category:
      Handout(s)
      Sponsored byInovalon
      • Education
      Maximizing the Value of Your Home Health Agency
      • Room: 120/121
      • Session Number: 702
      CLICK HERE TO VIEW SESSION RECORDING. Maximizing the value of your home health agency involves both building value and capturing that value in the M&A marketplace. In this session, we will break down the fundamental value equation buyers use to evaluate agencies. From there, we will discuss the three main variables, and how each can be affected by operational changes, allowing owners to build value over time. We will also pull back the curtain and explain how owners can capture the value they've built over the years by creating a confidential, competitive process including their most likely ideal buyers.
      Speaker(s)
      Faculty
      Cory Mertz
      Managing Partner
      Mertz Taggart
      Category:
      Handout(s)
      • Education
      Empowering Clinical Managers Through Coaching Analytics
      • Room: 126/127
      • Session Number: 703
      CLICK HERE TO VIEW SESSION RECORDING. This presentation covers outlines an approach to using analytics and key metrics as a method for coaching and motivating clinical staff to improve key metrics tied to HHVBP. Typically, it is difficult to help clinicians understand the importance of key organizational metrics, however through a unique approach of using metrics to tell stories and as a tool for clinical coaching, organizations are able to improve their performance, while improving their staff’s communication, productivity, and satisfaction. Home health and hospice leaders will be able to bring back new strategies to engage and support their clinical managers and field staff through the use on analytic coaching. Leaders will be able to better understand how they can empower their clinical managers so they can more effectively communicate, coach, and manage field staff to increase team engagement and improve organizational VBP metrics.Read More
      Speaker(s)
      Faculty
        Matthew Challberg
      CEO
      Tallio
      Category:
      Handout(s)
      • Education
      Home Health and Hospice Mergers and Acquisitions: A Post Pandemic Market Gone Viral
      • Room: 130
      • Session Number: 704
      CLICK HERE TO VIEW SESSION RECORDING. Who knew that when we last gathered in October 2019 discussing home health and hospice mergers and acquisitions that we were just a few months away from one of those “assuming nothing out of the ordinary” qualifiers actually upending the market as we knew it? A pandemic, three vaccines, a new administration, and trillions of dollars of new federal spending later, where is the market today, and where is it heading? Why did hospice valuations rise to unprecedented levels, and what could rein them in? How did PDGM part one and part deux impact home health deal flow, and what can we expect heading into 2022? How will strains on state budgets impact Medicaid reimbursement and eligibility? What impact will PTSD born shortages of nurse staffing have on providers? Are the reasons driving consolidation pre-COVID still relevant? In this session, we will break it all down, and what it means for buyers, sellers, acquisition supply, demand, and ultimately, valuation.Read More
      Speaker(s)
      Faculty
      Dexter Braff MBA, MS
      President
      The Braff Group
      Faculty
        Mark Kulik MAMI
      Managing Director
      The Braff Group
      Category:
      Handout(s)
      • Education
      Leveraging New Technologies to Increase Consumer Engagement
      • Room: 263/264
      • Session Number: 705
      CLICK HERE TO VIEW SESSION RECORDING. Effective communication with patients and families, via the right channels, at the right time, is a powerful driver of client satisfaction and positive care outcomes. However, the time commitment involved in recurring check-ins, schedule coordination with clients and caregivers, responses to follow-up questions raised during visits, monitoring medication, and securing physician authorizations all add pressure on already overstretched staff. This session will share proven technologies your agency can deploy to increase the flow of important information. Presented within the context of actual agency workflows, the session will target integrated strategies enabled through technologies such as HIPAA-compliant texting, AI-powered chatbots delivering secure messaging through text links, and effective use of telehealth/virtual visits. The session will conclude with actionable next steps for successful deployment of smart technology for enhanced consumer engagement and better health outcomes.Read More
      Speaker(s)
      Faculty
      Michael Link
      Vice President, Chief Administrative Officer
      Hospice and Community Care
      Faculty
      Rich Berner
      CEO
      Complia Health
      Category:
      Handout(s)
      Sponsored byCalian
      • Education
      Medicare Advantage Insights and Predictions for the Post-Acute Industry
      • Room: 261/62/65/66
      • Session Number: 706
      CLICK HERE TO VIEW SESSION RECORDING. An industry trend report highlighted how Medicare Advantage (MA) enrollment continues to make up a growing percentage of Medicare-eligible beneficiaries. These extremely high rates of increase have completely changed the Medicare landscape in the last five years and are expected to continue to do so in the foreseeable future. Post-acute care agencies must adapt to the new market landscape by using data-driven value propositions to illustrate PAC agencies’ impact on the total cost of care and land critical MA contracts.
      Speaker(s)
      Faculty
      Carter Bakkum
      Senior Data Analyst
      Trella Health
      Faculty
      Kara Justis MBA
      VP of Strategic Consulting
      Trella Health
      Category:
      Handout(s)
      • Education
      Addressing the JEDI: Disparities in Justice, Equity, Diversity, and Inclusion Impact Why and How People Die
      • Room: 260/267
      • Session Number: 707
      CLICK HERE TO VIEW SESSION RECORDING. Social justice statistics show how disproportionately Black, Indigenous, people of color (BIPOC) and LGBTQ+ communities are underserved at the end-of-life. Despite tremendous growth in palliative and hospice care, there is a pressing need to address disparities in end-of-life care. Increased strategizing to improve access to end-of-life care among the historically underserved will close disparity gaps and help care providers embrace a better understanding of how to reduce disparities in the provisions of end-of-life care. This presentation will address key benefits of integrating JEDI into hospice and palliative care.
      Speaker(s)
      Faculty
      Ashley Johnson
      End of Life Doula
      Loyal Hands
      Handout(s)
      Sponsored byNational HME
      • Education
      The Optimal Heart Failure Post-Acute System of Care
      • Room: 274
      • Session Number: 708
      CLICK HERE TO VIEW SESSION RECORDING. Do you work with Heart Failure patients?  If so, this is the most important session for you! We are excited to present an overview of what an optimal Heart Failure system of care contains and specifically how care is transitioned to the post-acute setting and how does this apply to home care and hospice.
      Speaker(s)
      Faculty
      Deana Mikhalkova MD
      Assistant Professor of Medicine, Associate Program Director Cardiology Fellowship
      SSM Saint Louis University
      Category:
      Handout(s)
      • Education
      Key Patient Engagement Strategies to Impact Your CAHPS Scores
      • Room: 275
      • Session Number: 709
      CLICK HERE TO VIEW SESSION RECORDING. When it comes to the importance of patient engagement in home health and hospice, there’s no better perspective than that of a nurse. The more engaged patients and their families are, the more they actively participate in their care. Ultimately, this results in more satisfied patients, which will likely impact CAHPS scores. Here we will explore strategies to employ that will positively impact your patient and family caregiver engagement and ultimately empower them and drive improvements in your CAHPS scores.
      Speaker(s)
      Faculty
      Melissa Kozak RN, BSN
      President and Founder
      CitusHealth
      Category:
      Handout(s)
      • Education
      National Government Services (NGS): Medicare Updates
      • Room: 276
      • Session Number: 710
      CLICK HERE TO VIEW SESSION RECORDING. This education session has been designed to highlight the role of the JK & J6 Home Health Medicare Administrative Contractor and provide an overview of information regarding the federal Medicare home health & hospice benefits. The Subject Matter Expert will offer providers information regarding how to respond to an ADR, the most current NGS home health & hospice edits, as well as how to avoid and appeal your claim denials. Providers will receive the most up-to-date references and resources and contact information for future questions regarding the federal Medicare home health and hospice benefits.
      Speaker(s)
      Faculty
      Christa Shipman
      Outreach and Education Consultant
      National Government Services
      Faculty
      Erin Musumeci RN
      Home Health and Hospice Clinical Consultant
      National Government Services
      Faculty
      Jan Wood
      Provider Outreach & Education
      National Government Services
      Faculty
      Shelly Dailey MSN, BSN, RN, CPHM
      Home Health and Hospice Clinical Consultant
      National Government Services
      Handout(s)
      • Education

      Tuesday, October 25, 3:45 PM - 4:45 PM

      The Art of Connecting with Telehealth in Home Health & Hospice: New Norm and Opportunities
      • Room: 122/123
      • Session Number: 801
      CLICK HERE TO VIEW SESSION RECORDING. The COVID-19 pandemic forced organizations to consider the use of telehealth in home health and hospice. The use of telehealth has further expanded with the COVID-19 emergency declaration waivers. This session will review the evolution of the use of telehealth in the home and address coverage and reimbursement.
      Speaker(s)
      Faculty
      Irina Gorovaya BSN, MBA HHA
      Home Health Consultant
      Amity Healthcare Group, LLC
      Category:
      Handout(s)
      Sponsored byInovalon
      • Education
      Strategic Development: Process Improvement Initiatives for Times of Transformation
      • Room: 120/121
      • Session Number: 802
      CLICK HERE TO VIEW SESSION RECORDING. Strategic process improvements are essential during times of change. With the impacts of the pandemic on your organization’s culture, morale, recruitment, retention, and financial outcomes - all combined with the everchanging healthcare regulatory and reimbursement landscape - the future can look daunting. The impacts of the national roll out of value-based purchasing (VBP), the sustained growth of Medicare Advantage (MA), the reduction of Medicare Fee-For-Service (FFS), and the recent addition of the Value-based Insurance Design Model (VBID) can be tamed through the effective use of the strategic process improvements. In this session you will gain perspectives on how the strategic process works, how it can prepare you for these changes and the ones to come, but, most of all, how to roll these initiatives out to your staff to assure your organization thrives given the stresses of the operating environment today along with the rise of these transformational reimbursement models.Read More
      Speaker(s)
      Faculty
      Michael Puskarich MBA
      Director - Advisory Consulting
      McBee
      Category:
      Handout(s)
      • Education
      EVV: How to Achieve Systems Success
      • Room: 126/127
      • Session Number: 803
      CLICK HERE TO VIEW SESSION RECORDING. With the home health implementation under way, even with the Good Faith Effort Exemption, how healthy is your agency when it comes to preparedness for claims impact? States have to maintain a level of compliance when it comes to CMS certification of their EVV program. This means using EVV data to determine if claims should be paid. Whether your state has already turned on the denials, or if they’re just preparing for it, you have to make sure your agency can survive. Some of the questions to ask yourself: If offered, should you use the state solution? Are your state solution and other admin accounts set up for auditing EVV submissions and billing for compliance issues? If you’re using your own vendor, are they ready and configuring the system correctly? How do you plan to educate field staff to promote buy in? Are you prepared to monitor your claims compliance without the state or payers assistance? Read More
      Speaker(s)
      Faculty
      Kristy Pyles MS
      Senior Consultant
      In Your Corner Consulting, LLC
      Category:
      Handout(s)
      • Education
      M&A Landscape: Who Are Today's Buyers and What Are They Looking For?
      • Room: 130
      • Session Number: 804
      CLICK HERE TO VIEW SESSION RECORDING. Hear from buyers, sellers, and intermediaries on the new M&A landscape in a discussion with industry experts about the new buyer landscape and how to maximize value in a changing environment.
      Speaker(s)
      Faculty
      Chris Consalus
      Sr. Vice President of Development
      BrightSpring Health Services
      Faculty
      Joe Lynch
      Partner and Managing Director
      Stoneridge Partners
      Faculty
      Matt Shofner MPA
      Partner
      Havencrest Capital Management
      Faculty
      Tom Lillis
      Partner
      Stoneridge Partners
      Category:
      Handout(s)
      • Education
      AI-powered, Remote Wound Care: Delivering Profound Clinical Outcomes in Home Health
      • Room: 263/264
      • Session Number: 805
      CLICK HERE TO VIEW SESSION RECORDING. Wound care is a massive challenge in home health. While over 30% of patients in home health have a wound, providing standardized, best practice care is a challenge. In 2020, a home health agency that provides services across five states, launched a nurse-led, remote-enabled wound care program with their innovative technology partner. To underpin this new, virtual wound care program, the nursing team adopted an AI-powered, digital wound care platform to allow frontline clinicians to easily capture high precision wound images in the home and then share this data with the remote wound experts to augment clinical decision making to drive more preventive care. A benefits study of the program revealed significant improvement after only 6 months: - Reduction in 60-day rehospitalization rate. - Reduction in incidence of new wounds in home health. - Improvement in wound healing rate. - Reduction in documentation time. - Reduction in nursing visits per wound episode.Read More
      Speaker(s)
      Faculty
      Amy Cassata RN, BSN, WCC
      Vice President Clinical Success
      Swift Medical
      Faculty
      Ms  Rebecca Collins BSN
      Director of Clinical Programs and Pathways
      Alternate Solutions Health Network
      Category:
      Handout(s)
      Sponsored byCalian
      • Education
      Making the Connection Between Therapy and Performance under HHVBP
      • Room: 261/62/65/66
      • Session Number: 806
      CLICK HERE TO VIEW SESSION RECORDING. With the expansion of the Value Based Purchasing Model for Home Health in 2023, agencies need to explore how therapy can directly impact their success under this new model for reimbursement. In this discussion, we will talk about how agencies can leverage their therapy care team to improve outcomes and support patients. We will examine how your therapy team contributes to the three measure sets used in HHVBP; OASIS-based, claims based and HHCAHPS survey-based measures. Additionally, we will look at how therapy documentation should support these elements throughout their care delivery.
      Speaker(s)
      Faculty
      Dawn Greaves PT, DPT
      VP Home Services
      Aegis Therapies
      Category:
      Handout(s)
      • Education
      Hospice Quality Reporting Program (HQRP)
      • Room: 260/267
      • Session Number: 807
      CLICK HERE TO VIEW SESSION RECORDING. This session will delve into the Hospice Quality Reporting Program changes for 2022 and help the learner understand the Hospice Care Index, the Hospice Item Set, Hospice Visits in Last Days of Life and the Hospice Care Index. They will further be able to identify how these can affect their quality of care and their quality score and ways to improve each of them.
      Speaker(s)
      Faculty
      Kristie Meers RN, BSN, CHPN
      Vice President Clinical and Regulatory
      Careficient
      Category:
      Handout(s)
      Sponsored byNational HME
      • Education
      How Better Data Translates to Better Care
      • Room: 274
      • Session Number: 808
      CLICK HERE TO VIEW SESSION RECORDING. In a healthcare environment where home care and hospice are increasingly judged on care quality, it’s critical to have a full clinical history of your patients. Too often, organizations are limited to the data they collect themselves. Gaps in data mean you can’t know exactly how ill a patient may be and when to transition them from home care to hospice. You can’t know all the providers and facilities involved in the patient’s care. You can’t know which patients are at risk of high acute utilization. You can’t know when patients are being billed for services outside the Hospice Benefit. And you can’t track the quality metrics important to prospective referral partners and payers. This presentation will introduce the new CMS pilot program, Data at the Point of Care (DPC), which provides 3+ years of CMS Part A, B, and D data, and review how this data can be integrated with your EHR and used to coordinate care between providers, improve care quality, and help your organization thrive.Read More
      Speaker(s)
      Faculty
      Carol Javens RN, BSN, CHPN
      Account Manager
      Acclivity Health Solutions
      Faculty
      Robin Stawasz LMSW
      Program Development Executive
      Acclivity Health Solutions
      Category:
      Handout(s)
      • Education
      Related or Relevant? Making Sense of Hospice Eligibility and Coverage Responsibilities
      • Room: 275
      • Session Number: 809
      CLICK HERE TO VIEW SESSION RECORDING. Hospices are faced with what seems like a never-ending stream of changing rules and regulations regarding hospice eligibility. What constitutes an eligible hospice diagnosis? What are related conditions and relevant comorbidities? What are hospice coverage responsibilities? This session will provide a simple algorithm for determining hospice eligibility and outline an approach for identifying eligible related conditions, including specific regulatory directives. It will also provide guidance for accepting or rejecting specific comorbidities, diseases, and conditions as related conditions. Also discussed will be the financial implications of accepting or rejecting related conditions.
      Speaker(s)
      Faculty
      John Mulder MD
      Chief Medical Consultant for Hospice and Palliative Care Executive Director
      Trillium Institute
      Faculty
      Michael Dozeman MD, HMDC
      Associate Medical Director
      Faith Hospice
      Category:
      Handout(s)
      • Education

      Tuesday, October 25, 7:00 PM - 10:00 PM

      Studio 40: The Closing Party
      • Room: Marriott Grand, Crystal Ballroom
      NAHC is celebrating 40 years this year and we're flashing back to 1982 for an amazing party. The Closing Party is sponsored by SimiTree. Join us for great food and drinks, a karaoke piano bar, an amazing silent disco featuring great 80s dance music, and a retro video arcade, plus much more.
      • Meals/Receptions